Hotel St. George, Helsinki

great rooms, nice breakfast good location. The hotel is a little boring but clean and new, so its ok.

the hotel is a bit boring , formal minimalist. It should have some elements of fun or art.

Beautiful room, dog friendly, great breakfast.

Location and how comfortable the room was.

Nothing

Location is fantastic.

The bar isn't the most welcoming area. Breakfast selection somewhat limited.

The indoor garden!

Very well located, this is an excellent hotel to stay it. We loved our room, attention to detail was obvious and breakfast was very good. Spa facility was top notch and we used this a number of times. Security strong, which is welcome.

Takes a bit of getting used to the various lifts and levels to get around the hotel - not that intuitive or well signed. Although understand the reasons for it, clunky system to have to check first before using the pool and sauna facilities. Having said that, we had no problems each time we did want to use.

location was excellent and very comfortable bed and large bathroom

n/a

beautiful property in terms of design , art and architecture

liked everything

Everything was good but the room did not have drawers, or tables to put suitcases, also the window was the smallest I have ever seen in a hotel

apart from the room everything else

Everything excellent

The location is excellent. High quality coffees at the breakfast (including takeaway lattes) were great. The cocktail bar, while expensive, was excellent. Spacious room, Japanese remote controlled bidet toilet gets the thumbs up every time. The Spa and sauna were just right. The restaurant downstairs (Boon Nam) is excellent, make sure you enjoy the tasting menu at least once.

One drawback to having a street side window on the weekend was the noise during the night. Despite the room being fairly quiet, loud motorbikes were revving their engines and setting car alarms off. Perhaps an even greater level of soundproofing is needed on those particular rooms. The gym (open 24 hours btw) was very small, which is a shame, because there is excellent equipment inside.

Everything was excellent and the bathtub was great and view to the park so nice

Breakfast room was really busy and noisy with people

We had two rooms which were next to each other with a private hallway so became a suite type affair, the only slightly odd thing was that the boys twin room was twice the size of the room for adults

The staff could have been more helpful

All is nice

Location

No water bottle in room

Need more water in a minibar :)

Super clean and comfortable, excellent location

amazing location, really clean rooms, excellent bathrooms and shower with lovely products, nice swimming pool. felt very luxurious. great cocktails, nice art too…

air con was ineffective, bar was a bit stuffy and service slow there

The property was okay but looks a bit outdated in the common areas. I have booked this place as a recommendation because of the spa facilities, however I was shocked when on arrival I have been asked to pay an additional 20 EUR in order to enjoy them. I would expect a 5 star hotel to allow you to use the spa and gym facilities for free irrespective of the room category.

Lobby and common area facilities look a little outdated. Paying an additional fee to access the Pool and Sauna in a five star hotel is simply not acceptable. Pool is also very small.

I love the spa, especially the hot sauna and cold pool. My wish is though that it would be open longer than until 21.00. Breakfast is amazing and the staff so friendly.

The only thing I can think of that could be improved, is to put the cutlery on the breakfast table on the cloth rather than directly on the table. That seems a tiny bit unhygienic.

The pictures were different than I reality

Large basically comfortable room with exceptional beds. Excellent breakfast with an unusual selectio Spa facilities were very nice, but pool can get crowded

The hotel itself was fine, but our room was freezing cold during the entire day. We complained to the staff who said they would fix it, but nothing appeared to have been done. Needless to say this did nothing for the experience.

Facilities, we enjoyed going to the spa. Breakfast was lovely. The team were helpful

The room was really cold and they tried to fix to no avail so we ended up behind given a portable heater. We had to call and request for a kettle which I thought is a standard in rooms.

The breakfast and service at the breakfast was very good. Rooms are clean and functional.

Crowded spa and requirement to book in advance as well as 45min time limit. Also being asked to do self checkin and checkout is not that common in 5 star hotels.

The location is good,. In general, clean and okay..

Some of the reception staff were cold and not helpful (with the exception of Anna and one other person). At check-in we had to carry all our heavy luggages to the room by ourselves, no porter helped, no one showed the room. There was no concierge desk. The only lounge of the hotel was rented out for private events so we had no place to sit and spend time at the hotel. They charged us for my husband’s massage appointment that we tried to cancel more than 4 hours before. I on the other hand took my massage and was surprised to have been assigned a male masseur without being told anything in advance. They must’ve at least asked me! Finally, after checkout they tried to charge us extra for a housekeeper’s comment that smoking was made in the room which was absolutely not true.At the time of entry we were told we can smoke in the balcony and there was even an ashtray and my husband only smoked in the balcony once or twice. Never ever inside the room. We were very disappointed by this baseless accusation after our checkout.