Hotel St. George, Helsinki

Breakfast was amazing , also restaurant staff .
Location was great .

Construction site outside our bedroom window , room change , then room change offered on our return ,
We were not given the room , on our return , we were promised . We arrived at 2am , so was not in the state of
mind to complain.
Lack of communication with staff .

Spa is really nice and the massage was excellent.

There was an outdoor renovation taking place on the terrace of the Finlandia Suite, which we were not informed about at the time of booking. This was quite disappointing.
Additionally, we found a half-finished bottle of champagne in the fridge upon arrival, which was not appropriate. The phone in the suite was also not working.

Excellent pillows

No coffee machine in the room. We were not warned at the horrendous overcharging in the in house Thai Restaurant. Mediocre food at 168 euros. Was charged $57 euros to simply change the date of our stay. Would warn anybody thinking of booking here that the room is very overpriced- not of value at this price point.

The pictures were different than I reality

Large basically comfortable room with exceptional beds.
Excellent breakfast with an unusual selectio
Spa facilities were very nice, but pool can get crowded

The hotel itself was fine, but our room was freezing cold during the entire day. We complained to the staff who said they would fix it, but nothing appeared to have been done. Needless to say this did nothing for the experience.

Great location. Staff was nice. Keijo at the breakfast was fantastic!

It's little mazy how you get around. The reception is upstairs from the entrance and the rooms are a way off from the reception. The floors are looking exactly the same as you get off the elevator so you need to be careful when exciting.
My room had a broken sofa bed that they weren't able to fix whole I stayed there.

It was in the heart of Helsinki.

It’s a little far from the train station, but not terribly.

Design, location, building - all is amazing.

1. Wine glasses in the room were not washed - were full of lipstick and fingerprints. Terrible feeling.
2. Breakfast - egg station was over low quality - eggs royal - worst ever, omelet - not eatable. Pure selection of other options for such a high level place.

Loved the Hotel. It was warm & friendly with superb facilities

Nothing

The breakfast and service at the breakfast was very good. Rooms are clean and functional.

Crowded spa and requirement to book in advance as well as 45min time limit. Also being asked to do self checkin and checkout is not that common in 5 star hotels.

Loved the breakfast for the fresh food and drinks
The room was very comfortable

The rug in the room was quite inconvenient

Excellent pool and spa. Awesome breakfast until midday!!! Lovely room with an amazing bathroom!

Wonderful staff that made us feel welcome after a not so nice experience at Hotel Kämp (concierge personally fetched out luggage from other hotel at no surcharge), rooms are exceptionally clean and feature a nice Nordic modern interior. Stylish lighting system, allowing you to set the mood and control lights perfectly. The in-house breakfast and coffee place (also open to external guests) had great quality items and was reasonably priced. SPA area features steam, sauna and small pool as well as a ice bath - all of which is new and well maintained. Would recommend this hotel as the best one in town (including over Kämp).

Serenity suite was wonderful and very well equipped it’s luxurious bathroom products/ kettle, coffee and teas etc. even a jug for water. Spa was fantastic and staff and service excellent. Location couldn’t be better. Bar is great, with very good drink’s selection. Breakfast also excellent.

Limited food options on the room service menu and also in the Wintergarten bar.

Sauna, breakfast, room decor was lovely, location great

As a solo traveler, we often get given the smaller rooms. I felt my room didn’t match the advertised room given it had a smaller internal courtyard facing window rather than a larger external facing own. I was disappointed. I probably could have queried and asked for a room on a higher level with the outward facing window especially as I checked in early.

Location

Room supply

The staff is very polite and friendly. From front desk when checking-in and checking-out, the greek gentleman in the breakfast room and the lovely finish girl in the cafe. The Spa is was good presented and very clean.

Amazing location. The room was very good and whilst not huge was perfect for our stay. The spa was fantastic and I had a hot stone massage treatment which was exceptional. The breakfast was delicious.
The bar menu was not very big but the staff were great and accommodated our requests. We didn’t get to try the in house Asian restaurant as it was closed for the summer.