Hotel Haven, Helsinki

Large room with a large bed. The location is great. Good breakfast and welcoming staff.

Friendly and helpful staff, comfortable room, great location.

Room was clean and quiet and amazing location.

Could use a USB clock in the room.

Everyrhing

Having to leave

Room was very well designed! It was perfect for us with a toddler and a small child. It was clean and well furnished. Stylish. Bed was really big and heavenly as my couple days old back pain was gone after one night (im 2m tall and weight 110kg). The room lights were really nice and the switches in good places as you could turn of the lights from the bed and keep a one dimmer of the lights on that you were able to see around and keep an eye on the children, but still able to sleep well. Parking garage under the hotel and elevator access straight to your floor was perfect when travelling with small childrean and a heap of luggage!

Breakfast tasted really good but there was not so much to choose from. Things that usually are included costed extra, like pancakes and omelettes. The food was really good but 16€ for one omelette that should be included is bit too much.

Excellent service, moved our room to accommodate a request. Provided a late check out. Summoned a taxi when needed. Rooms were immaculate and spacious - nice design

Stairs in lobby are a bit awkward.

Good size room. The location was ideal for exploring the City. Breakfast was excellent with a wide range of dishes -well presented. It is right by the Harbour where you can investigate the archipelago.

Breakfast is served in an older part of the Hotel and is upstairs. If a guest was wheelchair bound I do not know how they would get there as I couldn't see any lift system.

Location and bed comfort

A bit pricey.

Very stylish hotel and rooms. excellent location, right next to docks and esplanade and only 10 mins walk from the central train station. exclusive feel to the place-smart and cosy. The use of niche perfumery as toiletries (we had Bal D’Afrique by Byredo) was a nice touch. breakfast was fantastic and smartly presented. A comfortable stay.

It wasn’t easy to use a child’s stroller because you have to use a separate door and lift to access reception and certain rooms. This hotel is probably better for able-bodied persons and adults. Despite requesting a room clean/freshen up our room wasn’t touched for three days, which was a shame.

Service was excellent, as was the quality of the rooms. Breakfast was exceptional.

No room service

it was well appointed, breakfast excellent, staff very helpful

Shower in bath, not easy to get in & put

Oh this is an unexpected experience. I flew to Helsinki for one day. The hotel is unexpectedly comfortable, clean and in a great location. The bathroom is beyond praise. Great mattress and pillows. This is a great boutique hotel.

Price only )

The location.

The best food run out too fast at breakfast.

location. room size and fabulous breakfast

housekeeping. room needs to be cleaned better also too much dust in room

Location could not be beat. Breakfast was great in a restaurant that overlooked market square and the harbor

Shower was poor design and water ends up on the bathroom floor

The room, the design, comfort. It was very clean. The breakfast was delicious

All was perfect

A lovely hotel in a great, central location, which is still remarkably peaceful. The rooms were very attractively decorated and perfectly clean and the staff were friendly and helpful. I’d very happily go back there.

One tiny quirk, the air conditioning display glowed brightly in the dark, and was right next to the bed, so we had to find something to cover it up with at night. Otherwise everything was great.

Location-close to the harbour, market, station.

TV screen and desk for PC was too close..

Helsinki suite was great with plenty of room to relax.

Stayed on a Sunday night however the bar was shut and there was no room service. A bit ridiculous. Breakfast was average, had to pay for a cooked breakfast when it said breakfast was included.

very friendly staff. quite clean and elegant place

amazing location, very comfortable beds, and spacious rooms. special thanks to JOHN from reception for his great help and hospitality.

Nothing

The front desk staff were exceptional. The airlines lost my baggage and the four nights I was booked , staff were very helpful in enjoying my stay in Heksinki . Without clothes, walking shoes, poles, yoga mat and toiletries..... still loved my time in Helsinki.......the breakfast was excellent as well as the food in the bar.

We wanted a luxurious hotel for Christmas and that's exactly what we got.

quiet and calm.

liked everything

deluxe room is in good size, not small. it s about right size for family who travel with one kid. my son likes the bathtub