Hilton Hotel Strand, Helsinki

Location a short stroll to all the major sights. Handy to local supermarkets. Lovely linen and very lovely and bright rooms

Nothing. We loved staying here

The hotel reception was very helpful and courteous. The room was excellent and clean. The breakfast was excellent too, though space was tight. The service was good and the reception staff did make an effort to allow us a late check-out.

The price

Location was bad Taxi cab was not shown at the airport I sent an email for further explanation. Never received it. Cost me $117 euro $80.00 more than I was told. No compensation from the front desk. Front desk was not friendly. I would not stay there again because of the lack of care. I would like a refund of $80.00.

room was bigger than expected. breakfast was very good. we had an issue with the plumbing and were offered another room the evening before we were leaving. it wasn't worth moving all our stuff so we were given another room as well as keeping our first one - we were very pleased with this outcome. we liked the sauna and the pool.

Very close to the city centre. Great sea view. Very professional and lovely staff. Comfortable beds. Nice lobby. Complimentary tea and coffee - good variety, actual milk was supplied We loved the glass lift!

No power socket next to bed - on one side there was a USB outlet only but it wasn't working. On the other side of the bed there was nothing to charge phone overnight. It would be nice to have a possibility to log into Netflix on TV - we didn't find that option

The swimming pool is at the right temperature, warm enough.

Very good location, comfortable rooms

Glass elevator was amazing and the food was amazing!

No porters to help with luggage No concierge to consult for trips

Friendly staff good breakfast etc

Lovely decor, excellent breakfast with great choice. Nice view of the sea from our room. Comfortable pillows and duvet, no noise in our room. Our son likes the fish in reception.

Everything was great.

Location is good

Hotel is clean and Facilities are excellent. Staff friendly and happy to help. Near public transport , restaurants and markets. Easy to get around.

Great location and very comfortable room facing the sea. The staff at the check-in counter were very friendly and helpful.

Room was spacious and clean though little dark and decorated with very cold colors. Breakfast was good.

Sauna and pool area are a bit worn out. Breakfast area is also quite dark and small.

Hilton Helsinki Strand hotel offered a fantastic view of the lake. The Family Room was very comfortable and breakfast buffet spread simply lavish. The Lounge Area has a Play zone for children and a reading area with a library for those wishing to read and relax at the same time.

1. Room had a really nice view 2. Within a walking distance to the center, around 15 mins maximum 3. Staff was extremely friendly, and the room was very clean. 4. Breakfast was really good with a wide variety.

Great location, super clean lovely hotel.

Nothing

The hotel layout is impressive with a big atrium and glass elevators. you can see that the hotel had its primes a few decades ago, some appliances and furnitures are rather dated, but that's nothing really to worry about. A big plus was the breakfast hotels with very flexible times and a huge selection of food, especially for .. Finland. Also the Pool, which was opened from 6am till 10pm, allowed us a lot of relaxation in times when the weather wasn't favorable. The hotel is very close to Hakaniemi Square, where you have a Metro station, as well as a Tram stop. It's also possible to reach the ferry terminal to Estonia from that very tram stop.

The Hakaniemi Area is currently undergoing huge construction works, which will likely go on for a year or more - we were aware of that, it didn't affect my review What negatively impacted my review and downgraded it from 10 to 9 were the following points, all regarding maintenance and cleanliness: - Our Bathroom sink didnt drain. I told the front desk, but nothing happened afterwards It's ok, I can brush my teeth in the Bathtub. It's only a Hilton hotel after all. - Shampoo dispenser in the Sauna Shower wasnt refilled for 5 days. - Chewing gum on the edge of the Swimming Pool wasnt removed during our stay - Pool Tiles above the water surface have accumulated a "Patina" of dirt. Can be rubbed off with your fingers, but I would have preferred if somebody had cleaned it before i encountered it - On one day I realized that the mustard bottle at the breakfast buffet was empty, i didnt complain and just took ketchup on my sausage. on the next day, the same empty mustard bottle was again added to the breakfast buffet. Imagine the ignorance :)) Anyway, this didnt spoil my visit, I just hope that people at Hilton read this and improve their service regarding these points :)

The location and the additional bed was comfortable

Not enough tea and coffee facilities

Breakfast was excellent

Nothing

Beds were very comfortable and staff very friendly. Nice central location

Very limited in room coffee and tea facility

the room was superb, breakfast was incredible perfect for my 3 days stay, Even i'm having the same breakfast everyday but it's just too good. walking distance to metro station, we've even tried to walk back from city center to hotel, which is about 20 mins and not too bad. the front view of the lake/river/sea was amazing as it was frozen during my visit - end Feb, early Mar. the elevator was quick and have nice view to the restaurant. had dinner there, all was good.

i have to sign up as member for free wifi.

Comfortable room close to tram pickup and city center.