Fairmont Hotel Vier Jahreszeiten, Hamburg

Neuer Jungfernstieg 9 14, 20354 Hamburg, Germany (show on map)

Expert reviews

Fodors review:

“Some claim that this beautiful 19th-century town house on the edge of the Binnenalster is the best hotel in Germany. Antiques fill the public rooms and accentuate the stylish bedrooms.”

Featured as Fodor’s Choice in Hamburg.

Telegraph review:

“This historic and romantic hotel offers a prestigious central location, 156 refined guest rooms and suites, a slew of sophisticated public and dining areas, plus an expansive spa and fitness area. Service is crisp and professional.”

Guest rating

This an aggregated customer review rating of Fairmont Hotel Vier Jahreszeiten, Hamburg. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.7 out of 5.0

Ranked 1st in Hamburg


What guests liked

All you need to know

This five-star hotel is located on 9-14 Neuer Jungfernstieg in the Hamburg Neustadt district of the city; it is the definition of luxury. Clean environment and premises, comfort at its peak and modern facilities that will guarantee satisfaction – all are present in the modern masterpiece of a hotel. The hotel is located on the famous Alster Lake which is in the heart of the city; it makes the hotel close to the financial, commercial and entertainment hub of Hamburg.

The Fairmont Hotel Vier Jahreszeiten features luxury facilities such as a full-service spa where guests get the best of body treatment and massage, and a fitness club designed to keep you fit throughout your stay in the city.

The hotel offers luxury room options such as Suite, Single Room, Deluxe Double Room Courtyard, Single Room with Lake View, Deluxe Double Room with Lake View, Junior Suite and Junior Suite with Lake View. The hotel also offers a special suite called the Surprise – you will be amazed by the luxury that awaits you in this suite.

The famous Colonnaden is just 100 m away from the hotel while the State Opera House Hamburg is about 200 m away.

The rooms in the hotel come with standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with satellite channels, air conditioning and a comfy sofa.

The rooms also come with a private bathroom with thoughtful touches such as free toiletries and bathroom slippers.

Enjoy the Fairmont Hotel Vier Jahreszeiten Hamburg. 


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Recent guest reviews


23 July 2023


All good, will return.


14 July 2023

Very good location and very good service

Very very good service



4 July 2023

Hotel is Grand Dame of Hamburg located overlooking the lake and close to key sites.

Hotel location is perfect for exploring city. Property has lots of F&B outlets and staff were great.

Air-conditioning was not great and seemed to be set to turn off in the middle of the night.


4 July 2023

Great hotel in an outstanding location and wonderful staff and facilities

Loved the ambiance of the hotel … it felt like an old palace with beautiful decor and large sizes of the rooms and bathrooms … amazing in every way!

Nothing.. everything was perfect albeit the rates were on the pricey side …


17 June 2023

Mixed experience.

Excellent location. Our room has a balcony facing the lake which was lovely. Staff at the restaurants were all very nice and helpful. Food was delicious.

The receptionists and concierges were always seem very busy. Every time I went to the concierge desk, there was nobody there, so I had to talk to the receptionist instead for the same transport booking twice. Also, on the day of check out, at 9am, there was not a single bellman left at the entrance, so no one there to help with our luggages (There were like 10 stairs between the main hall and the entrance). This was not expected at a five star hotel. In the end, a kind managerial staff helped us to carry some of our luggages...


15 June 2023

Hamburg’s best

good traditional German hotel


6 June 2023


Very welcoming and friendly staff, great spacious rooms, and very comfortable all in all. Had two connecting rooms with our three kids and we had everything we wanted. Would definitely stay here again next time!

Courtyard rooms have no view at all (wasn't a big deal for us as we were out and about all day anyway)


6 June 2023



30 May 2023


Fabulous hotel located perfectly near a beautiful lake in the heart of Hamburg. The building is beautifuly furnished and rooms are exquisitelly decorated, one of the best hotels I've ever visited, everything here is pure art. The staff takes customer services to another level, probably that's how royalty feels like 👌 Breakfast is absolutely delicious and served perfectly. Congratulations! Will definitely return, I highly recommend this hotel if visiting Hamburg.

It is impossible to imagine something. The hotel and the services exceeded my expectations!


28 May 2023


Location and cleanliness of the property.

The room was noisy (#270) in the evening between 9 to 11pm. Quite unpleasant.


2 May 2023

Amazing hotel

amazing hotel perfect service wonderful food. everything just amazing.

nothing, all was fantastic.


23 April 2023

Great hotel, terribly hard bed

Exceptional hotel with excellent service and unique atmosphere

Extremely hard bed


29 March 2023


lock system of the room


23 March 2023

Very good location super , very professional staff, second time I stay in this hotel

Breakfast Was above average , very good


12 March 2023

Very good

Location is just amazing

The doorman did not appear during our departure and we had to wait 10 minutes outside in the cold at temperatures below zero and only after third time asking at reception, the receptionist came to deliver luggage to us. Doorman never showed up and I had to put suitcases myself into the taxi.


2 February 2023

A Slice of Paradise

Is it better to have loved and then lost, or to never have loved at all? That is this hotel experience in a nutshell. Everything was exceptional from the pillows to the concierge, to the hotel Grill and the ambience. The staff was exceptionally friendly at reception. The rooms were incredibly large, clean, and well-furnished. The beds are turned down for the night and you quite literally sink into the pillows like Goldilocks. There were also an abundance of amenities from the obligatory toilitries, to complimentary sewing kits and snacks/wine upon arrival. The stay also included laundry and shoe shine service, conveniently made available within the room. Attention to detail is an obvious utmost priority here! The Hotel Grill was another phenomenal experience. Our server(s) (a young blonde gentleman and another young man with a crystal tennis bracelet) were knowledgeable and accommodated our tight schedule. The food was a delight, we had the chateau briande and the truffle-parmesan pasta. Even the doormen were so incredibly kind and helpful, assisting us without hesitation and seeing that we got where we needed to be with a taxi no more than 5 minutes away at any given time. I truly did not want to leave, and I found myself wanting to live here like The Suite Life of Zack and Cody. 10/10!!!

Quite literally the only thing amiss was the shower door in my room (306) creaked REALLY loud when I opened/closed it. C'est la vie.


3 January 2023

Excellent New Year stay in a lovely historic hotel!

We stayed in a lovely junior suite overlooking the Alster. We loved the central location of the hotel, the beautiful art deco rooms and the excellent old world service provided by the staff.

Quite expensive


29 December 2022


Great location and fantastic hotel

For the price you pay the hair dryers in the rooms are terrible


15 December 2022

Amazing stay

Exceptional place and service



14 December 2022

Short pre-Christmas break with my loved one.

I love everything about this beautiful, traditional and luxury hotel. The rooms are beautiful, the breakfast i sooo good and the staff are second to none. I come back as often as possible. My home away from home.

I love everything.


11 December 2022

an experience you should nt miss

first class with the best service

nothing at all


14 November 2022

A business night.

The hotel is historical and very centre located in the city. Most of the shops are just in a walking distance. If you had chance to have view room, you can also look to the lake. Rooms are comfortable and clean. Bathrooms are perfectly designed and had various choice of bathroom amenities.

My room was looking for internal hall. It was dark and cant have too much fresh air. If I am not wrong there are 3 restaurants one with michelin star and other 2 for normal foods. I experienced steak restaurant however I cant say it was perfect, waiting time was awful. Foods were fine.


8 November 2022

ever again with pleasure

wonderful room with a cute balcony on the floor with the spa area 🥰 staff was more than nice 🙏🏻❤️

🤷🏽‍♀️ nothing at all


31 October 2022


convenient location beautiful hotel very elegant helpful staff


27 October 2022


Exceptional hotel. Great location, clean room, comfy bed, and the staff goes above and beyond to be helpful. The breakfast was delicious and the service outstanding, specially Alba García. One of our best hotel experiences.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Kid-friendly buffet
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)
  • - Coffee house on site


  • - Room service
  • - Non-smoking rooms
  • - Barber/beauty shop
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Packed lunches
  • - Car hire
  • - Heating
  • - Allergy-free room
  • - Air conditioning
  • - Designated smoking area
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Tour desk
  • - Luggage storage (additional charge)
  • - ATM/cash machine on site
  • - Concierge service
  • - Private check-in/check-out
  • - Lockers
  • - Invoice provided


  • - Sauna
  • - Fitness centre
  • - Spa and wellness centre
  • - Massage (additional charge)
  • - Hammam
  • - Nightclub/DJ
  • - Beauty Services
  • - Facial treatments
  • - Waxing services
  • - Make up services
  • - Hair treatments
  • - Manicure
  • - Pedicure
  • - Hair cut
  • - Hair colouring
  • - Hair styling
  • - Body treatments
  • - Body scrub
  • - Body wrap
  • - Light therapy
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Foot bath
  • - Spa/wellness packages
  • - Fitness
  • - Yoga classes
  • - Fitness classes
  • - Personal trainer
  • - Fitness/spa locker rooms
  • - Walking tours (additional charge)
  • - Tour or class about local culture (additional charge)
  • - Bicycle rental (additional charge)


  • - Terrace
  • - BBQ facilities (additional charge)
  • - Sun terrace
  • - Outdoor furniture

Entertainment and family services

  • - Babysitting/child services (additional charge)
  • - Board games/puzzles
  • - Baby safety gates
  • - Strollers

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping


  • - Parking garage
  • - Electric vehicle charging station
  • - Accessible parking


  • - Key access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Face masks for guests available
Check availability 217£193$269¥28514C$209A$209HK$2106S$355SFr252¥1708kr2219kr1624kr2095