Fairmont Hotel Vier Jahreszeiten, Hamburg

All good, will return.

Very very good service

Nothing

Hotel location is perfect for exploring city. Property has lots of F&B outlets and staff were great.

Air-conditioning was not great and seemed to be set to turn off in the middle of the night.

Loved the ambiance of the hotel … it felt like an old palace with beautiful decor and large sizes of the rooms and bathrooms … amazing in every way!

Nothing.. everything was perfect albeit the rates were on the pricey side …

Excellent location. Our room has a balcony facing the lake which was lovely. Staff at the restaurants were all very nice and helpful. Food was delicious.

The receptionists and concierges were always seem very busy. Every time I went to the concierge desk, there was nobody there, so I had to talk to the receptionist instead for the same transport booking twice. Also, on the day of check out, at 9am, there was not a single bellman left at the entrance, so no one there to help with our luggages (There were like 10 stairs between the main hall and the entrance). This was not expected at a five star hotel. In the end, a kind managerial staff helped us to carry some of our luggages...

good traditional German hotel

Very welcoming and friendly staff, great spacious rooms, and very comfortable all in all. Had two connecting rooms with our three kids and we had everything we wanted. Would definitely stay here again next time!

Courtyard rooms have no view at all (wasn't a big deal for us as we were out and about all day anyway)

Fabulous hotel located perfectly near a beautiful lake in the heart of Hamburg. The building is beautifuly furnished and rooms are exquisitelly decorated, one of the best hotels I've ever visited, everything here is pure art. The staff takes customer services to another level, probably that's how royalty feels like 👌 Breakfast is absolutely delicious and served perfectly. Congratulations! Will definitely return, I highly recommend this hotel if visiting Hamburg.

It is impossible to imagine something. The hotel and the services exceeded my expectations!

Location and cleanliness of the property.

The room was noisy (#270) in the evening between 9 to 11pm. Quite unpleasant.

amazing hotel perfect service wonderful food. everything just amazing.

nothing, all was fantastic.

Exceptional hotel with excellent service and unique atmosphere

Extremely hard bed

lock system of the room

Breakfast Was above average , very good

Location is just amazing

The doorman did not appear during our departure and we had to wait 10 minutes outside in the cold at temperatures below zero and only after third time asking at reception, the receptionist came to deliver luggage to us. Doorman never showed up and I had to put suitcases myself into the taxi.

Is it better to have loved and then lost, or to never have loved at all? That is this hotel experience in a nutshell. Everything was exceptional from the pillows to the concierge, to the hotel Grill and the ambience. The staff was exceptionally friendly at reception. The rooms were incredibly large, clean, and well-furnished. The beds are turned down for the night and you quite literally sink into the pillows like Goldilocks. There were also an abundance of amenities from the obligatory toilitries, to complimentary sewing kits and snacks/wine upon arrival. The stay also included laundry and shoe shine service, conveniently made available within the room. Attention to detail is an obvious utmost priority here! The Hotel Grill was another phenomenal experience. Our server(s) (a young blonde gentleman and another young man with a crystal tennis bracelet) were knowledgeable and accommodated our tight schedule. The food was a delight, we had the chateau briande and the truffle-parmesan pasta. Even the doormen were so incredibly kind and helpful, assisting us without hesitation and seeing that we got where we needed to be with a taxi no more than 5 minutes away at any given time. I truly did not want to leave, and I found myself wanting to live here like The Suite Life of Zack and Cody. 10/10!!!

Quite literally the only thing amiss was the shower door in my room (306) creaked REALLY loud when I opened/closed it. C'est la vie.

We stayed in a lovely junior suite overlooking the Alster. We loved the central location of the hotel, the beautiful art deco rooms and the excellent old world service provided by the staff.

Quite expensive

Great location and fantastic hotel

For the price you pay the hair dryers in the rooms are terrible

Exceptional place and service

Nothing

I love everything about this beautiful, traditional and luxury hotel. The rooms are beautiful, the breakfast i sooo good and the staff are second to none. I come back as often as possible. My home away from home.

I love everything.

first class with the best service

nothing at all

The hotel is historical and very centre located in the city. Most of the shops are just in a walking distance. If you had chance to have view room, you can also look to the lake. Rooms are comfortable and clean. Bathrooms are perfectly designed and had various choice of bathroom amenities.

My room was looking for internal hall. It was dark and cant have too much fresh air. If I am not wrong there are 3 restaurants one with michelin star and other 2 for normal foods. I experienced steak restaurant however I cant say it was perfect, waiting time was awful. Foods were fine.

wonderful room with a cute balcony on the floor with the spa area 🥰 staff was more than nice 🙏🏻❤️

🤷🏽‍♀️ nothing at all

convenient location beautiful hotel very elegant helpful staff

Exceptional hotel. Great location, clean room, comfy bed, and the staff goes above and beyond to be helpful. The breakfast was delicious and the service outstanding, specially Alba García. One of our best hotel experiences.