HENRI Hotel, Hamburg

Lovely large room. Well equipped. Comfortable bed. Fully functional bathroom with both shower and bath.

Carved out of a converted building. Need a card to enter street door. Tight public space.

Breakfast was excellent and the late breakfast times were welcome

Nicely fitted out downtown Hotel

Construction site opposite

The homely atmosphere and the impeccable and welcoming staff.

The hygiene sheets on the bed. I know they’re necessary and keep the beds super clean for every guest but a second sheet / layer is needed over the top to stop you over heating ;-)

The location is amazing.. the decor really suited my taste, very comfy room with excellent bathroom. All the small things thought of.. tea/coffee, generous bottled water .. lovely windows, curtains and blinds.. the light food on offer in the evenings included in the price.. lovely touches overall!

Unfortunately a building site right up to our windows which started at 7am each morning but I could live with that!
Shower ran cold on two mornings.. not good
Breakfast ok and very tight in terms of space, mugs for coffee!! … the lobby is poor.. reception is the bar ! But I could cope with that! One or two receptionists could work on their friendly manner , others very pleasant.
Lights flickered in my daughter’s room rendered them unusable..

Literally everything

The receptionist , unfortunately, I do not remember his name was phenomenal. It will definitely not be our last visit .
Also, which has to be mentioned (the pet package was outstanding )
The room was spotless as well as the pet package .
That made me feel sooooo happy .

We arrived with 2 big, heavy suitcases . But the stairs were not supported by a ramp for such cases🤣.

When we arrived . The receptionist did it all and carried both suitcases by himself . Refused even that we give a hand .

But at our departure, no one was there to help .

Great central location, very nice uniquely designed room and the hotel itself. Super comfortable bed. Highly recommended.

I travel a lot for work, I must say this hotel had the kindest, sweetest most accommodating staff. They Just want to make things happen for you. The breakfast lasts till midday which is a dream for me. and the sweet lobby lounge is always open with so many goodies to nibble on. Even late at night.

The rooms are cosy and sweet.
Clean and made with taste and care
Makes one want to stay all day inside

But the best thing about this hotel is the people running it.
An attitude you don’t see often.
It feels more like going in a family
That want your good at any cost.

Shahin at the reception
And the lady from Indonesia in the kitchen
You won’t forget them.

Not much I must say.

The staff was excellent, the rooms were clean and well maintained

The building opposite was under renovation and hammering and drilling started early in the morning

Everything

We stayed in the suit room. It was quite large, the beds were comfortable. Room cleaning service provided whenever we requested. The breakfast served by hotel was great and delicious. Tap water was also provided in public area all the time. They also serve cake, cookies as well. Hotel location is very good for reaching out to all the hot spot areas. Staff was friendly. Everything was great. I am going to prefer this hotel in my other vacations in other cities.

Nothing to say

Great location, quirky & comfortable interior. Friendly, helpful, young staff. Nice sauna (at extra cost - euro 15). Big breakfast buffet. Rooms are cozy and good sized.

N/A

Loved the room and decor

The lounge area and provisions of snacks, apples, cookies etc - very friendly and obliging staff

Nothing

Good location, spacious room and heat rack in the bathroom, variety of breakfast options.

Several stairs up to the Level 1 reception area (which information was not provided in the hotel description); no porter service for those who are less mobile or injured. The mini ramp at the entrance to the reception area was also a slip hazard. Breakfast room was a bit small.

A cute and convenient hotel

The tune we were there, there were renovations done across from us which were noisy.

The reception could benefit from a better check in / checkout process. It wasn't the best - was inefficient, long and they both did mistakes and couldn't charge the card that was on the system.

It was clean and comfortable. It was downtown and gave us access to walking a good part of Hamburg.

There was construction on a pretty big scale right across a narrow street and it was noisy. It was a cool day and I preferred to have open windows then to use the air conditioning, but it became too noisy.

We loved this hotel for its display of original features. Great location, friendly informative staff .

Liked everything

Beautiful atmosphere and location worked great for us.

No elevator to the lobby. So you’ll have to haul your suitcases up one flight of stairs.

Large retro room. There was major development across the road but there was no noise problem. Good breakfast

Nothing

Great location. Staff were excellent. Cool vibe

Excellent central location. Very nice staff at front desk. Even offered to park my car in the tight parking lot

Severe construction across the street. Disturbed the ambiance. Also horrible smoking right outside the front door polluting everything in the lobby and immediately outside

The design of the hotel was lovely and close to the central station, the manager found us a room to check in a little earlier which was lovely

Beds were two singles, not very comfortable as they were poor quality and the area around the train station has some not very safe people so didnt feel comfortable at night. The TV in the room is in a strange position and it’s next to a construction site.

I booked a studio with a kitchen, but they gave me a studio without a kitchen, so I changed it after protesting. But I charged 30 euros for cleaning.

Excellent breakfast. Good location near railway station and walking distance to rivet

Nothing

A very enjoyable boutique hotel with a wonderful interior decor, styled down to the very last detail. Comfortable rooms, amazingly clean and an excellent lounge area with light bites available (for a modest charge) just when you need them. The staff were all excellent, as was the top floor spa.

Nothing.

Great rooms, friendly staff, free evening meal (Abendbrot), coffee, snacks /light meals and drinks available 24hrs a day. Easy to get to key landmarks and the main station. We loved it

Nothing!

Breakfast was great , the cafe was amazing , the lounge area was also really nice, the staff were very helpful and very friendly

The door whilst to my taste was not to my partners the rooms whilst in a style seemed a little scruffy

An extremely comfortable hotel with exceptionally helpful staff, excellent location adjacent to a major shopping street and underground station. Good breakfast and options for bread/cold platters in the evening at reasonable prices.
The room was very well equipped including a fridge and comfortable easy chairs, the bathroom is open plan but sufficiently separate for privacy, and with a proper door on the toilet. The self service “honesty” bar in the reception/dining area is a very nice touch.

Others have commented on building work on the street with a major construction site. This did cause some noise but not excessive when I was there.

Excellent
Satisfied our expectations.

Really nice, clean and cozy hotel in an excellent lovation. The staff was extremely friendly and helpful. The breakfast was delicious.

A great location to walk to most attractions in Hamburg.

Nothing

The rooms were great, stylish design. The lobby area with kitchen was great

We only ate breakfast in the hotel once because it was overcrowded and not well serviced

Charming architecture.

Quite pricey