The Balmoral Hotel, Edinburgh

Everything

Nothing

Perfect location with large, spacious and comfortable rooms

The whole lovely experience of this hotel started from entering the establishment! The guy on the front door was extremely helpful and offered to take our bags, he accompanied us to reception where we didn't wait long to get checked in, the man on the front desk was great, he checked us in really quick and offered to show us to our room. The room was lovely as was the view over Princes Street gardens and the castle, on our arrival in our room there was a lovely congratulations card from the Manager Andrew and also a complimentary bottle of champagne and a couple of beautiful cakes. We visited the hotel for our honeymoon and all staff that we had interactions with were congratulating us both which was lovely. We had an evening meal booked at the One Restaurant attached to the hotel and on our return to our room, someone had put a beautiful love heart of rose petals on our bed, turned our beds down and placed slippers next to our beds. Overall, I find that attention to detail in prestige hotels separates them from the rest & The Balmoral is up there with the best. My new wife and I had a fantastic experience & I would whole heartedly recommend anyone to stay in this hotel, we just wisjh we had the time to stay longer!! I would also like to comment on the whisky bar experience we had on Saturday evening. The barmen were extremely knowledgeable and helpful regarding our drinking experience in the hotel. I am not normally a whisky drinker but thought I would partake as we were in Scotland, picked a prestige whisky & the barman (apologies for forgetting his name) gave me information about the whisky that I had picked, he offered me to sample the bouquet of the whisky, poured it and left the bottle with me to take pictures with it which we thought was very thoughtful.

The weather!

-Really helpful and friendly staff
-Loved the food and drinks at the French restaurant
-Room was lovely and clean with a comfy bed and a big bath
-Fresh milk in the room fridge for tea/coffee

- Drinks were a little pricey
- Breakfast menu was a little limited, might have been nice to see a few more options

Fantastic building beautifully clean fantastic staff very attentive and knowledgeable also very caring which means a lot

Nothing

Exceptional Amazing hotel lots of extra touches, it was lovely

Nothing

Total luxury and amazing service from the front door to the spa .

Absolutely nothing!!

The beauty of it

Their was nothing

Everything. Location, facilities, staff, food, it was all good.

NA

Stunning building in an extremely convenient location for walking/sightseeing around the fantastic city of Edinburgh

Could not fault anything

Exquisite attention to detail. The staff were all brilliantly polite, friendly, interested and courteous. The location was perfect, right next to the train station in the heart of the city. Great spa and pool facilities. We will remember our stay for a very, very long time, particularly the breakfast!!!

Nothing. It is the best hotel I have ever stayed at.

Iconic building. Central location. Amazing decor and facilities. Attention to detail

There is no negative comments we could make - exceptional !!

Spa and swimming facilities

Every things are perfect

Perfect central location and so good when visiting by train. The Spa was wonderful and the room beautifully comfortable.

The fact that I don't think I can drink a whisky sour anywhere else!

The property was a beautiful building and the rooms were excellent and very clean, I had a lovely city view and really enjoyed.

There is nothing I can think off that I did not like about the property.

I love the Balmoral. It has become a home away from home. The staff are amazing and extremely accommodating. They go above and beyond.

N/A

Everything was perfect

Nothing

The Balmoral is located right in the heart of Edinburgh city centre, walking distance to the new shopping mall, St Andrew's Square and George Street.
The room was exceptionally clean and very spacious.
The bed was very comfortable.
We didn't have breakfast included in our rate but decided to attend and pay.
The breakfast was out of this world, with so many options to choose from. It was like a 3 course meal, I didn't need to eat again until dinner.
The staff were polite and attentive, responding very efficiently to any queries or requests.

Very convenient location

The staff were wonderful made you feel at home they looked after us in all departments from start to finish food was excellent and the history of the place was amazing will be back great hospitality thank you again

Nothing

This beautiful hotel is in a prime location with all attractions in easy reach

NOTHING!!

My stay at The Balmoral was nothing short of exceptional from the moment we arrived. Having grown up in Perthshire and now living in Sydney, this was a hotel I had always hoped to experience, and it exceeded every expectation. We were there to celebrate my partner’s 50th birthday, which made the stay even more special.

On returning to our room on the second day, we were delighted to find a bottle of champagne waiting for us from the hotel to mark the occasion. These thoughtful personal touches, along with the evening turndown service, truly elevated the level of care and attention throughout our stay.

We stayed in Room 420, a beautiful corner room offering spectacular views of Arthur’s Seat, Princes Street, and of course Edinburgh Castle. The outlook was breathtaking and added to the sense of occasion.

Dinner on our first night was at Number One, and from start to finish the experience was flawless. The food, service, and atmosphere were all outstanding.

Having stayed in many five‑star hotels around the world, I can confidently say that The Balmoral lives up to its reputation — and then some. Nothing was ever too much trouble for the staff, and the building itself, rich in history, dominates the Edinburgh skyline with timeless elegance. Quite simply, The Balmoral truly is number one.

Nothing the hotel and staff were impeccable

One of the top hotels I have ever stayed!

During Christmas time, to stay at Balmoral is the best decision - the magic of Christmas everywhere! Very clean, very fashionable, very noble and very luxurious. Best experience and absolutely different perspective to Edinburgh. Thank you!

All was good!!! Nothing negative to mention

The fabulous building, location and staff, breakfast was also special.

Everything was fine

Excellent location and given an executive room looking onto the court yard. Great facilities and staff go above and beyond. Recommend the Prince Bar for amazing cocktails. On the door step of excellent shops and Waverley Train Station.

Nothing could be improved

Location was ideal
Food was delicious
Drink were excellent

Pool was very busy
We were told the changing rooms were closed and they were open
We were not told the whisky bar was closed or the other restaurant Number one was closed when we booked

Staff were great, friendly and attentive

Good size of rooms, great Resturants