The Shelbourne Renaissance Hotel, Dublin

Lovely traditional hotel in the centre of Dublin with great facilities and such helpful and welcoming staff. Very clean and comfortable.

I loved this hotel. The staff were welcoming and friendly. The food was beautiful and our room was upgraded as it was my husband's birthday.

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Location was perfect. Located near to the main shopping high street. Short walk to temple bar area. The staff were extremely friendly and the room was very clean. The lobby area and entrance is stunning and very striking.

The coffee machine was a little temperamental in the room and our view from the window was uninspiring. However, we didn’t opt for the park view so we can live with that.

Friendly and helpful staff. Clean and well decorated rooms. Stunning interior. The revolving door! ✨ The Christmas decor 🎄 The Spa! Amazing experience!

Leisure centre facilities lacking majorly. Pool temp could be warmer. Although renovations are underway, there is no plan within those renovations to include a jacuzzi or thermal suite facilities. Understandably with an old building - space can be an issue for plans such as this. However, with a Spa, such facilities would be largely favorable. The swimming pool could be two thirds the size to incorporate a jacuzzi. Just a suggestion. Always look forward to my Christmas trip there!

Only downside was service in side room leaving dirty plates to pile up on table and not being offered any toast Christina on reception was exceptional deserves employee of the month award,charming v helpful couldn’t do enough to help us

As above

Fab hotel, staff were fantastic. Food gorgeous. Set in the heart of the city ❤️

We had afternoon tea on the day of arrival, make sure you don’t eat beforehand. Beautifully prepared and presented. Breakfast was fresh with a great selection.

The pillows were a tad hard

Nice restaurants and bars. Beautiful Christmas decorations.

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The ambience of the hotel is fabulous a pure 5 star experience . Location is excellent . The staff are amazing , the welcome you always get by the concierge at the front door is fabulous and they always wish you well when you are checking out . I really like the personal touch which is what brings me back to The Shelbourne time after time .

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Location Feeling of opulence

Toilets not clean and 1 blocked Toilets downstairs from breakfast area I accept it is an old building but some of the finishing isn't 5 star

Location

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Everything was lovely.The Concierge was particularly helpful to myself and friend.Staff very pleasant 👍

Everything was perfect.We were celebrating my friends 80th Birthday.We were invited to the Merrion Hotel for lunch and a look around incase we fancied a change for my Birthday.The Jury’s still out!!!

Very nice room comfortable bed.

Bathroom shower wasn’t easy to get in and out almost fell. No breakfast included for the price we paid Parking charge of $50.00 was outrageous all the hotels we stayed in Ireland we never had to pay for a parking charge.

Facilities first class

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The staff went out their way to assist me. My flight was delayed and I had to stay in Dublin for 2 extra days. I felt safe and well taken care of.

I think the price was really high but I think it went up due to the flight cancellations. Hopefully the airline covers it when I submit my receipt. But honestly, I would not have personally stayed there for $1000 a night. $500 yes.

It’s periodic decor.

There was nothing I could fault.

Location, amenities, ambience, staff - all great

Food in the 27 Bar was poor and reported to Hotel - they refunded the cost of the food.

Beautiful historic hotel in a great location.

Very expensive

Beautiful with great location. Staff very professional and the decor was very elegant and classic even down to the hallways. Love the private library bar. Great buffet. Paintings beautiful. Maintenance where an artist was making touchups on a buffet. Such detail in maintenance 👏🏻

Nothing.

Prompt, friendly service in room service, concierge, and breakfast

The halls were cramped in the historic sections of the hotel. The AC wouldn't go up so it was a bit warm for my taste, but I like it cold.

We spent a wonderful weekend at this historic hotel. The service was excellent throughout, and we especially enjoyed the variety of restaurants and bars available on-site. The location is perfect—central, yet peaceful—which made our stay truly memorable. Highly recommended!

The only thing we didn’t like was the rather small size of our room. However, this was a minor issue compared to the overall quality of the experience.

The cleanliness, staff and central location

N/a

Beautiful hotel and excellent service

N/a

Super historical hotel, make sure to ask to see the Constitution room and have a drink in the residents bar

Nothing it’s pricey but you know that before you go

Elegant and comfortable great position with very pleasant and helpful staff

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Location was perfect. The staff was amazing and so helpful. The history of the property. Had a great stay!

The history, the staff …it was an amazing stay

Fantastic location, beautiful building and excellent service.

Nothing at all

Beautiful hotel in a great location

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We very much enjoyed every aspect of our stay, thank you!

Would not accommodate us checking in early.

Great setting, opposite the park, easy walk to Dublin highlights. Really made to feel welcome and great service.

Beautiful hotel such a luxury for a special occasion.

Location is perfect and I really like the decor.

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Location, food, staff, bed

I’ve been to much better leisure facilities. A hotel should not be awarded a 5 star if it lacks necessities such as a jacuzzi in their leisure centre

location, room, tea, staff

nothing not to like

Gorgeous

Yet again, The Shelbourne delivered a memorable comforatble stay. When in Dublin it’s our home away from home.

room was great, staff are incredibly friendly and not in a pushy way! breakfast was perfect and the view from the window seat ideal

very costly but great for special occasions

Great hotel, with lovely staff in perfect location.

Beautiful room with a balcony Swimming pool, gym Bar 27: Salad with mixed leaves, beetroot, feta cheese and crunchy hazelnuts and walnuts was truly delicious with a generous amount of leaves. Celery soup was amazing too. We really enjoyed dinner as well, which was served in a private dining room as the Saddle room was closed for refurbishment. Excellent food and a special atmosphere with real candlelight ! It was heartwarming that a few staff remembered us, even though it’s been 4 months since our last stay.

Location comfort beautiful hotel in heart of Dublin

Breakfast was disappointing

Staff were pleasant and helpful. Door staff in particular were very welcoming.

Lots of things! Never been to a hotel where they remove an additional €300 from your card when you arrive - on the off chance that you might spend money on hotel items! Breakfast was a big disappointment - unheated plates and regularly cold food - particularly scrambled egg. €25 for basic breakfast fodder - but if you want a boiled or fried egg. - or toast - that’s €6 extra! And don’t ask for Eggs Benedict (€21) Don’t want my breakfast disturbed by individuals conducting business on their phones or laptops at the next table. I’m not interested in their reports to their bosses. Or sending instructions back to head office. Bedroom temperature fluctuations - asked for help and somebody checked - but no improvement. Orders in the bar confused or neglected on several occasions. OK - only minor irritations. But certainly question the SHELBOURNE 5* claim. Too expensive for the quality of service received. Not enough attention to detail in the right areas. Hotel seems to be living somewhat on its long history. There are better hotels elsewhere. There are better hotels in Dublin! Would we return? No.

Location, ambiance, service

Nothing!

What can you say about The Shelbourne that hasnt already been said ? Excellent location, excellent staff, friendly, helpful. Everybody smiling. We stayed between Christmas and New Year so it did feel a little extra Magic. The bar is one of the best bars in Dublin, and we had food and drinks on our first night which was perfect and highly recommended. The breakfast is amazing ! Our room was luxurious and comfortable. Looking forward to staying again.

Staff were friendly.

Our room wasn’t ready on arrival after check in time on the 23rd, waited in the bar until 4pm for our room. Christmas menu not offered at lunch which was surprising on Christmas day.

Location is perfect, room lovely, staff excellent. We don't normally spend quite so much on hotel accommodation but it was a special occasion, Jackie's birthday and The Shelbourne lived up to expectations. Thirty years ago we visited Dublin for the first time together and walked past The Shelbourne and we said "one day". Four children, twenty five years of marriage and we made it. Hopefully it won't be quite so long for our next visit.

Small criticism the coffee machine in the room was maddening :o

Location

It had a lovely unpretentious atmosphere that was so inclusive and welcoming of everyone. Absolutely outstanding breakfast and great food for dinner. little disappointed in Christmas lunch mains could be better but rest was super. Rooms very comfortable, we had 2 booked. Queen bathroom is far too small in 271 the other room bathroom was big and spacious. Staff are absolutely fantastic in particular we would like to thank Maurice who was just so welcoming helpful and gave us great advice on everything. all staff brilliant and a credit to the hotel. Would definitely go back.

Bathroom for a queen room was way too small.

Billing system could be better