Resort Jumeirah Al Qasr Madinat, Dubai

Jumeirah Beach Road, Madinat Jumeirah Resort, Al Sufouh, Dubai, United Arab Emirates (show on map)

Expert reviews

CNN review:

“Al Qasr offers a distinctive Arabic flavor. Step inside the lobby and the scent of freshly cut rose petals — which are scattered into a center pool — hits you square on, while rooms look out onto Arabesque waterways and the Persian Gulf.”

Lonely Planet review:

“If cookie-cutter hotels don’t cut it, try this polished pad styled after an Arabian summer palace. Details are extraordinary, from the lobby’s Austrian-crystal chandeliers to mirror-polished inlaid-marble floors.”

Forbes review:

“Set among the meandering man-made canals of Madinat Jumeirah, Jumeirah Al Qasr brims with Old World grandeur and feels like a royal palace because in many ways, it is. Al Qasr, which means “the palace,” is part of the impressive Madinat Jumeirah development, and the getaway was built and designed in the image of a sheikh’s residence.”

Telegraph review:

“Al Qasr (‘The Palace’) is part of an Arabesque-inspired beachfront resort and features opulent interiors fit for a sheikh. Guests can use all the facilities of the wider resort, which include multiple pools, an award-winning spa, more than 50 restaurants and bars and an air-conditioned souk.”

Guest rating

This an aggregated customer review rating of Resort Jumeirah Al Qasr Madinat, Dubai. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 6th in Dubai


What guests liked

All you need to know

Al Qasr stands for “The Palace” and Resort Jumeirah Al Qasr Madinat of Dubai is certainly fit for royalty. The beachfront resort is specifically located in Madinat Jumeirah and overlooks a beautiful stretch of beach. Do centrally located for guests to enjoy nearby attractions such as Burj Al Arab, Wild Wadi Water Park and the Mall of Emirates. The resort has over 40 restaurants and bars and is comprised of three boutique hotels; Al Qasr, Mina A’Salam and Al Naseem.

The resort is something straight out of an Arabian fantasy with low-rise buildings topped with faux wind towers surrounded by lush green gardens and miles of man-made canals. Cream stucco friezes, keyhole arches, carved wood, mosaic tiles and even a five-ton Swarovski Crystal Chandelier in the lobby are all features that add to the wonder of this Arabian dreamland. This place is lavishly decorated and it is by no means minimalist.

The resort was designed to imitate the style of a Sheikh’s summer residence and even the standard rooms a purely decadent and luxurious. They contain antique dark wood furniture, patterned carpet and opulent fabrics in shades of gold, beige and maroon. The en suite bathrooms feature a walk-in shower, small tub and amenities from Omani perfume house and fluffy bathrobes. The five-star resort is the largest in the emirate and everything is done big bold and exciting.

Hotel Details
— 294 rooms
— Opened in 2004
— Arabian style

Hotel Features
— Beachfront
— Terrace
— Garden
— 24-hour front desk
— Fitness and spa center
— Room service
— Business facilities
— Concierge service
— Tour and tickets assistance
— Daily housekeeping
— Family friendly with kids club
— Airport pick up and drop off
— Free WiFi
— Laundry and dry cleaning services
— Luggage storage
— Restaurant
— Breakfast available
— Smoke free rooms
— Free breakfast
— Free private parking
— Currency exchange

Additional Info
— Check in begins at 3:00 PM
— Check out ends at 12:00 PM
— Minimum check-in age is 18 years old

Madinat Jumeirah, King Salman bin Abdulaziz Al Saud Street, Umm Suqeim, Jumeirah 6 – Dubai – United Arab Emirates.


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Recent guest reviews


1 January 2024


Fabulous. Staying here 4th time ! just love it


26 December 2023

The Best hôtel in Dubai

Everything was great. For us its the Best hôtel in Dubai. A special thanks to Zak B and Zak C for their hospitality. We will come back for sure next year

Really nothing bad.


23 December 2023

Fantastic! Best and most luxury Hotel in Dubai. Feels like a Home

Beste Hotel in Dubai


22 December 2023


Beautifully decorated for Christmas, nice food, great service, amazing beach, our cleaning lady Maria was surprising our son every day with her funny and cute animals that she created from towels


21 December 2023

Amazing hotel

Absolutely beautiful hotel and resort. Great choice of very good restaurants. Very polite, friendly and helpful staff. Flawless cleanliness. Good gym. Amazing Christmas decorations. We will definately be back!


17 December 2023

Wonderful luxury beach holiday experience

Everything was amazing. Starting from the reception and hospitality of the staff, to the luxury and comfort of the room and ending with the beach area. Absolutely a great hotel. You don’t need to leave the premises. You have Madinat Jumeirah with all sorts of restaurants and cafes. An absolute delight to stay at this hotel.



14 December 2023

Arguably one of the best luxury hotel experiences available in Dubai.

Amazing Arabic inspired architecture, water canals, high quality throughout and amazing staff.

Nothing not to like.


14 December 2023

Fantastic relaxation

The location near to the sea is fantastic. We did not feel the need to get out of Jumeirah; it has everything needed for a relax stay.


13 December 2023

A Magical Getaway at Al Qasr - Exceptional Service and Breathtaking Views

Our recent stay at Jumeirah Al Qasr in Dubai was absolutely fantastic! This place is a true gem, boasting unparalleled beauty and grandeur, especially with its prime beachside location offering breathtaking views. The standout feature of my stay was the impeccable service provided by the staff. Letizia, the manager, and Eleonora at the front desk, exemplified hospitality at its finest. Their attentiveness and commitment to ensuring a seamless and enjoyable experience were truly commendable. Having chosen this hotel for a special occasion, I was pleasantly surprised by the meticulous attention to detail that the staff. They managed to turn our stay into a magical experience, going above and beyond to surprise my partner with exceptional service that added an extra layer of joy to our celebration. In conclusion, Al Qasr is not just a place to stay; it's an experience of indulgence and sophistication. From its beautiful and expansive premises to the breathtaking beachside setting, coupled with the outstanding service from the dedicated staff, this hotel has earned its place as one of the finest in Dubai. I wholeheartedly recommend it to anyone seeking a truly memorable and luxurious stay. Thank you for making our special occasion truly memorable.


10 December 2023




10 December 2023


The most uanderful hotel


10 December 2023




5 December 2023

Exceptional hotel. Great sojourn.

The service from the room service to the reception to the breakfast restaurant and so on. Impeccable service.



2 December 2023

A dream of 1001 nights

Breath taking facilities, lush gardens in arabesque settings. The best part was that after having a small misunderstanding the hotel managed it perfectly. Special thanks to the front desk team and Mahmoud.

Everything was lovely


16 November 2023


Everithing was perfect. Your Digital Butler is good idea and it works very well.


9 November 2023

Very good

Free upgrade to Junior suite The guy on the reception upon checkout found our hat in 2 minutes

The Consierge is slow and unuseful


8 November 2023

Nice family break. Good and relaxing!

Good selection of breakfast. Breakfast hall and outdoor sitting area was very nice! Gardens are amazing and we love the waterways and boats!

Kids club was closed for refurbishment. Disappointed that can no longer visit all neighbouring hotels. We were asked to pay at Jumeirah beach hotel or otherwise leave.


24 October 2023


Service was very excellent. Hotel was excellent including amenities and beach access. Santosh at the front desk was very helpful including all the stuff. We would definitely recommend.


21 October 2023





6 October 2023


the room is very spacious, the service of all staff is amazing, the multiple pool you can go to all by a buggy. you really dont need to leave the resort, many award winning restaurants. complimentary icy poles and fruit by the pool is a lovely touch.



3 October 2023

We loved our stay at Jumeirah al Qasr very much, the only thing that could have made the stay better was the weather but

Staff were professional, friendly and accommodating


3 October 2023

We are already planning our next visit

Everything. Room was beautiful, the hotel design and aesthetics was amazing. The staff are great and so accommodating, absolutely nothing is a problem for them and they are always willing to help and assist you. An absolute multitude of restaurant options for breakfast and lunch or dinner included in the half-board package. We would highly recommend Al Nafoorah and the Arboretum. Big shout to Abi The hotel provides an e-butler service which greatly enhances the stay by being able to request hotel reservations and extra amenities all over WhatsApp, Viber or other social media platforms Housekeeping was immaculate. Our room was seen to twice a day, once in the morning and again the in evening. We never ran out of the essential amenities, and on the odd occasion we had a special request (more ice, shaving kits etc) they were delivered to our room within 15 minutes by house keeping staff

We had one minor issue which was due to a miscommunication, however, we were invited to speak directly with the guest relations manager who took our feedback seriously and resolved our issue with no fuss


2 October 2023

Amazing stay, can't wait to return.

The hotel is amazing, beautiful setting with ample choice of restaurants, bars, pool and beach areas. Perfect for couples and families. Easy access to madinat jumeirah.

Some staff were lacking in basic communication, below the standard you would expect from 5* resort. We got the impression there were lots of new staff members, perhaps this was the case due to the increased capacity level as they reach peak season


1 October 2023

An experience of a lifetime...

From the moment that we arrived at the hotel we were greeted by the amazing staff notably Hamid the check-in manager (hope that I am spelling that right) and Saeed who were both amazing and extremely welcoming throughout our stay. My family and myself were on holiday to celebrate my parents 5th year wedding anniversary and I couldn't have chosen a better destination than Jumeirah Al Qasr. Throughout our stay we were made to feel welcome and the amenities were incredible with access to different pools, activities and an amazing breakfast buffet which was made pleasant once again by the amazing staff such as Mary, who greeted us everyday with a smile and was very pleasant to speak to. Our room was cleaned every day by Bhupendra who added lovely finishing touches everyday. Finally I would love to give an amazing shout out to the concierge team especially Peter Karanja who made our stay very special, by supporting us with our needs and organising unique experience with ease and professionalism. There are so many people to mention but the names mentioned within this review made this hotel the best of which we have visited and will visit again in the near future with the rest of our loved ones. A special thanks to the entire team who made our stay incredibly pleasant, enjoyable and one of a lifetime. I can easily say that Jumeirah Al Qasr is by far the best hotel that my family and I have ever experienced, we can't wait to return next year. lots of love, The Ramadan Family

nothing comes to mind to be honest


1 October 2023

Great hotel, its huge but somehow still feels comfy service and enviroment, and you don't get lost.

Room was by far better than the photos (stayed in a standard one 55sm); Breakfast was good, everything there - though would suggest more freah vegtables. Pool was gigantic.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Kid-friendly buffet
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)
  • - Coffee house on site


  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Car hire
  • - Air conditioning
  • - Designated smoking area
  • - Shuttle service (free)
  • - Airport shuttle (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Private check-in/check-out
  • - Lockers


  • - Tennis court
  • - Sauna (additional charge)
  • - Fitness centre
  • - Games room
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Children's playground
  • - Table tennis
  • - Windsurfing (additional charge)
  • - Canoeing (additional charge)
  • - Hammam (additional charge)
  • - Diving (additional charge)
  • - Squash
  • - Mini golf
  • - Private beach area
  • - Water sport facilities on site (additional charge)
  • - Kids' club
  • - Beachfront
  • - Water park
  • - Beauty Services
  • - Facial treatments
  • - Hair cut
  • - Hair colouring
  • - Hair styling
  • - Body treatments
  • - Body scrub
  • - Body wrap
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Spa/wellness packages
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Full body massage
  • - Fitness
  • - Yoga classes
  • - Fitness classes
  • - Personal trainer
  • - Fitness/spa locker rooms
  • - Beach
  • - Themed dinner nights (additional charge)
  • - Live music/performance (additional charge)


  • - Garden
  • - Terrace
  • - Outdoor pool
  • - Outdoor pool (all year)

Entertainment and family services

  • - Babysitting/child services (additional charge)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping (additional charge)


  • - Parking garage
  • - Electric vehicle charging station

Pool and wellness

  • - Infinity pool
  • - Pool with view
  • - Heated pool
  • - Sun loungers or beach chairs
  • - Sun umbrellas
  • - Kids' pool
  • - Swimming pool
  • - Swimming Pool


  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)


  • - 24-hour security
  • - Key access
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Face masks for guests available
Check availability 286£254$354¥37524C$276A$276HK$2771S$467SFr332¥2247kr2920kr2138kr2757