Jumeirah Al Qasr, Dubai

Everything. Beautiful location, stunning hotel, staff are amazing. This was my fourth stay there. Be prepared to put on weight, the breakfast is outstanding!

Nothing at all

We have stayed here 3 times and have been to Dubai 11 times and what we like is the standard of service and the quality of the resort. We visited Dubai in the middle of September 2025, due to a cancellation of our holiday in Turkey and the alternative, unfortunately was to the Amwaj Rotana. This hotel was never a 5 star hotel and we decided to return to Al Qasr, so we spent 3 nights there. This is our favourite hotel at Madinat Jumeriah and we have stayed in all the hotels here.

Quality and service, the friendliness of the staff and one particular member of the staff at Al Qasr remembered me as I did him, from 3 years ago. His name I think was Stuart, as I couldn't quite catch it properly when he was checking us in.

The entire resort complex is amazing. We booked a room rate with lounge access which was really worth it - the food and service were excellent.

The quality of the breakfast was very very good, but perhaps the room could be divided better so that it's a little more intimate / quieter.

The level of service and luxury of our surroundings.❤️

Nothing. We love it and continue to return most years.

Stunning beach front location, views of Burj Al Arab from the balcony,

Luxury vibes even during summer. Has all the 5 star amenities you would expect. Close to Madinat Jumeriah.

Had to change rooms due to a weird smell.

Breakfast was amazing, and also as we had the club lounge access, that was also very nice.

Absolutely fabulous

……

Unbelievable hotel with the most amazing staff! Only place I’d ever stay in Dubai

Everything was great

everything

Everything

Moving between the hotels by buggy and boat, and the weather is very hot

The hotel is luxurious and the food and service are excellent.

Can't think of anything.

The room space with massive with excellent bathroom facilities, the pool was over sized with plenty of deck chairs available and great staff giving out free iced water all day. We didn't order food poolside but what we saw coming out looked pretty good. Loved the water ways and free boats and shuttles to Water World.

We like every single thing 💕 thank you

Nothing every thing was great

Staff,Food,Room,Hotel in general fantastic

Dont do the Brunch in September, the food is fantastic but they only have a DJ, no live music.

Beautiful resort and staff are wonderful - very helpful.

Nothing

Excellent. Beautiful sceneries, clean, great and modern facilities.

None.

Rooms, breakfast, swimming pool and Location was excellent

Everything!!!

Nothing!

Stunning

Leaving

Other than the peice. This is one of the best stays in dubai

Very expensive

The hospitality was superb and beyond my expectations

The pillows

Everything

Nothing

the stay was relaxing, room was big and very clean, staff very kind and the breakfast was so good. I loved everything!

Nothing

The best vacation we have ever had. Starting with a wonderful welcome from the staff. Wonderful service experience from all the hotel staff. Cleanliness and service at the highest level. Many thanks for a wonderful vacation.

Nothing

I was in Al Qasr several times. This time I can give 8 points. Not as usual 10. The team cleaning team was great. Aspecially Nabraj was very helpful. Interior of the hall is always gorgeous.

I didn’t like that I ve asked the booking manager to prepared some little snacks in the room because I would come at the hotel around 12 o’clock at night and would missed my dinner. Actually I explained that it is important to have them. I must be early in the morning at the meeting and don’t have time to wait food to be prepared at night. I should restore properly. I was told that everything would be done. So when I came nothing was at the room. Then I decided to order myself, I called 0 and wait for so long but nobody answered me. It was around 2 o’clock at night. Big disappointment. Also, after several days of staying at the hotel I have to change my flight for early morning and tried to book early breakfast, many of the employees never heard of this options. When I booked it when finally reached the answer from “0”, I was told that some things like “sliced avocado “ is not included) I asked may I extra order it with extra payment, I heard again:”Not included “.

Everything

Enjoyed every moment at the hotel…would love to go back there again.

There was nothing there not to like.

Very clean , staff were excellent and attentive. Great location and plenty of restaurants to enjoy around the resort . The beach and facilities were great !

Everything was fantastic. The staff could not do more to make the stay so enjoyable.

just everything

there is nothing i did not like.

Everything

Nothing

I had a unique experience at al qaser hotel the pool is magnificent including the service (Jose) is attentive and took very good care of us which made our experience even more exciting. The gym was equipped with the best of the best machines.

Too long W for break fast

Stunning experience and ambience Beautiful scenery and location Great culinary offerings

Everything was perfect!

Everything

Beautiful hotel that has fantastic restaurants and beautiful grounds. Rooms are brilliant. The Palace lounge and staff are brilliant.

The pool needs some maintenance. Missing tiles in the pool do not reflect the quality of this hotel. This needs to be fixed. For some reason the body wash in the shower is watered down. Have stayed here many times and the first time I have experienced this. Although we appreciate that maintenance needs to be done, 5.30 at Bar Bucci which was below our room is a little early for noisy work to start. Really disappointed that we can no longer use the Adult pool at Al Naseem.

Everything was top notch

Respectfully

Nothing Everything it was amazing

All was amazing as always. We keep coming back. Kids club, pool, buggy and boat rides.

We always stay at this hotel. Everything is as always at the highest level. Top, excellent. High level. Meeting, service, maintenance, breakfasts, lunches, dinners, everything is super! Always stay at such a high level. Thank you very much. In sha Allah, see you again soon!

There are so many things to enjoy within the resort including an accessible WildWadi water park. Very welcoming and attentive staffs, various options of restaurants/bars and superb service.

Nothing

Service, food, just everything!

Everything was stunning, and we were so pleased that Ms. Jina from the reception was very supportive.

A couple of time we had to wait under the sun so long for the buggy and abra to arrive.

Amazing kids club, pool and the beach 🤩🤩

We loved everything

We have travelled the world to some amazing resorts but this one tops them all as far as service and facilities and beauty. The four Jumeirah hotels are all connected by a river system so you travel by gondola or buggy to one of the many beautiful restaurants beaches or shops there. You never need to leave the resort and nothing is too much to ask for here. They work very hard to please you. beds very comfortable and restaurants food exceptional.

there wasn’t a single thing we didn’t like here

Very well decorated and felt very luxurious. The property was very clean all the time and smelled amazing. The facilities were great for families including young families like ours plus it is a huge shared resort with so much to do.

Nothing

Amazing hotel!!! Room service and restaurants are perfect. Will definitely highly recommend the hotel.

The valet parking team is the main pain point of Al Qasr Hotel. I was very disappointed(

Hospitality and support throughout our stay was exceptional, I highly recommend Jumeirah Al Qasr and Jumeirah Resort

Location is great. Having the Suek next door is fantastic. Rooms are good. Could do with a freshen up though. Pool area is good. Staff are lovely.

Breakfast isn’t great. Lots of the food sits out and loses quality. Coffee standard is not very good at all. We usually stay at the Mina Salam and would be inclined to go back to the Mina Salam next time we go.

Everything. We’ve done 5 hotels in Dubai including Atlantis, but we found the location of this hotel and the facilities is so much better for children and more affordable to

Nothing!