Burj Al Arab Jumeirah Resort, Dubai

Jumeirah Beach Road, Dubai, United Arab Emirates (show on map)

Expert reviews

CN Traveler review:

“Since rising off Jumeirah Beach in 1999, the Burj has been the symbol for Dubai as much as the Eiffel Tower is for Paris. And despite fierce competition, this homegrown star is still regarded with a mixture of affection and awe.”

Featured in CN Traveler’s 2020 Gold List.

Forbes review:

“With the iconic white sail of its exterior billowing over Dubai’s coastline, Burj Al Arab Jumeirah is the ultimate hallmark of bespoke decadence, even as the city around it constantly evolves into a dynamic, innovative and awe-inspiring modern marvel.”

Guest rating

This an aggregated customer review rating of Burj Al Arab Jumeirah Resort, Dubai. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 4th in Dubai


What guests liked

All you need to know

It is located on an island in a striking structure shape resembling a sail. This lavish hotel is a 3-minute stroll from Wild Wadi Water Park and at a distance of 5 km from the famous Emirates Mall. The main feature of the place is suites facing the ocean with 9 amazing restaurants and a spa.

The Sky View Bar is located 195 m over the ocean level where people can have their evening tea and drinks. The top-notch restaurant of the place is Al Muntaha which has contemporary European food. The Villa Beach is located on the seashore, which is available daily during the time of lunch and dinner.

Visitors may show up at the place by fleets operated by drivers or even by helicopters. The patio has two pools, 30 extravagance cabanas, a cafe and a bar. The suites cover floor to roof windows with the encompassing sight of the Arabian Gulf and offer an iPad, Wi-Fi and LCD television. Additionally, docking station and media center are accessible as well.

Talise Spa provides both women and men spas including a water retreat. The facilities offered are indoor pools, hot tub and treatment rooms alongside saunas and deep basin pools.


Recent guest reviews


5 December 2023




4 December 2023

Best hotel in the world




30 November 2023


Amazing hotel🔥 Thank you


26 November 2023

The perfect way to celebrate my birthday with our friends.

It’s a stunning hotel with outstanding facilities! Achol Mordicai greeting us at the door and making sure we were looked after was the best start to our stay!

Check in was slow but staff very attentive and quickly resolved the situation


8 November 2023

A luxury holiday with outstanding service, felt very welcomed and enjoyed every moment of the hotel and the sister hotel

Service was outstanding, it wasn’t busy although it was sold out. Beautiful hotel full of Luxury and the staff are very helpful and go above and beyond! We had access to all the other hotels and beaches and restaurants too, the buggy service is perfect to help you get around. You don’t need to leave the resort at all, but we did go shopping and a walk around the JBR. Other than that stayed in Jumeirah beach hotel resorts.

We loved everything!


4 November 2023


Impeccable service stunning views fabulous rooms


26 October 2023

Money is well spent

Extraordinary services and excellent view;Spacious room and friendly staff

No set menu for half board booking


13 October 2023


our host Ashraf on the 16th floor was the most amazing man ever. Highly recommend. Please somebody give this man a raise, he was the best most welcoming helpful man ever. Really made mine & my girlfriends stay absolutely fantastic.

I loved everything. Absolutely out of this world experience. highly reccomend


13 October 2023




6 October 2023

You expect excellence and that’s exactly what you receive.

Everything was wonderful. Staff attentive and always professional


4 October 2023


Classic luxury vacation


3 October 2023


LOVEd the hotel the past, the present and the character. Our suite was Perfect, with an amazing views of h Arabian Seas, a stunning master suite and perfectly manicured architecture.

the breakfast room was super crowded and very limited with options. Needs a Much better menu. would recommend doing the room service, Much better and more relaxing.


29 September 2023

Bad service from the hotel

Market was near by.

The staff at reception treated us very badly as we were commoners. They took a double debit and refused to refund me the difference.


29 September 2023


One of my best experiences ever. The staff were very friendly and helpful and the facilities are exceptional. I had such a comfortable stay and will definately book again in the future.

The hotel prices are rather too expensive and not sure why the deposits are so exorbitant


26 September 2023

Great hotel, we really enjoyed everything.

Great room/suite, breakfast was also very good. Location was fantastic.

It was expensive, but iconic hotels command a higher price.


23 September 2023

My experience

Loved everything about it, especially the buggy and poolside staff. They are so good. Nadeem next to the pool side went beyond and above to make my experience amazing. The staffs make the experience even better without them it's just a building

Upon my check-in, i was charged tourist tax, even though I was very clear before my stay that I would like to clear all payments before my stay and have paid that already via a link but was charged again upon arrival. For a seven star, they should be on top of these stuff. When I was checked in and taken to my room, the person very little knowledge about the hotel. When I was asking what was complimentary in the room, what was not he knew very little. I paid a lot of money for my stay over £1500 a night and was sent to the room with a trainee. Just because of this, I should have rated the hotel a lot less stars, but I still gave it high. On the last day on my stay I found where the spa and inside swimming pool was. I also found out there was a snooker room upstairs. Was not told about this. Very poor on the hotel management side tbh. Lastly, I would like to mention my experience on breakfast. It's one of the best but can you believe for a seven star hotel there was at least 15 people waiting outside for half an hour to an hour to be sitted inside because there was no space inside the dining area. I appreciate that there were sit outside but it was too hot sit there. My experience overall was not up to standards, and If I could go back on the last page where I had to mark the hotel, it would have been lower.


22 September 2023

The property is quite impressive but the facilities and food not so much

It's one of the most luxurious places I've seen so far, but the prices are a reflexion of that. The review takes into account the expectational I had relative to the price (2700 euros per night).

The issues I noticed were related to the facilities and food quality. The breakfast wasn't that diverse, compared to other 5 star hotels I've been to, and definitely not that tasty. Another annoying thing was the fact that the facilities were not up to par with the quality you would expect from a 7 star hotel, the saunas and internal pool were quite modest actually. Also the gym has an inBody device, that basically you can buy with the price you pay for the room per day, which is virtually free to operate in terms of electricity consumption and fully automatic, that you can find in most modern gyms and use for free, yet they ask for 250 AED per one analysis, I find this money grabbing strategy to be of poor taste and services of that sort should be complementary for all guests. The staff was friendly and tried to be helpful but there's a sense of low effort nonetheless.


22 September 2023


Total experience was exceptional… you feel like royal treatment everywhere.totally worth it… love to come again.


19 September 2023


It was a great experience. Especially, the room, the swimming pool area and the breakfast were amazing. We also enjoyed the possibility the hotel provided to bring us to the areas near the hotel, like wild wadi waterpark.

As soon as we walked into our room we decided to book an additional night. Unfortunately, at the reception they offered a price far higher than we noticed we could book via booking.com, so we booked online. We feel that it would be more friendly if same price could have been offered at the reception, especially in such high-end hotel.


13 September 2023





10 September 2023



Every thing


10 September 2023



Old Design


9 September 2023

thanks for this amazing experience

amazing stuff and delicious breakfast



8 September 2023


Jeanny at the front desk was everything .you can imagine.. excellent service .I will remember her smile and her knowledge.from the time I walk in the door.until the time I walk out .wow she wow me and my husband.because of her we will be back.


7 September 2023

I Felt Like a King

The room was exceptional, loved the butler service, food was tasty, and amenities were fantastic. The tour of the hotel and the whole vibe of the hotel was very happy, nice, and positive. I was also lucky enough to get a free room upgrade. As far as the property is concerned, everything was perfect. Will definitely come back to stay for more days! :)

The staff at the Jumeirah counter on the airport was impolite, rude, and not very welcoming. I expect better service especially from a hotel of such stature. A smoother express check-in/check-out process would've been nice. Just minor things.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Fruits
  • - Coffee house on site


  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Packed lunches
  • - Car hire
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Shuttle service (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Private check-in/check-out
  • - Lockers
  • - Invoice provided


  • - Sauna
  • - Fitness centre
  • - Games room
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Hot tub/Jacuzzi
  • - Private beach area
  • - Water sport facilities on site (additional charge)
  • - Beachfront
  • - Evening entertainment
  • - Water park
  • - Beauty Services
  • - Facial treatments
  • - Manicure
  • - Pedicure
  • - Hair cut
  • - Hair colouring
  • - Hair styling
  • - Body treatments
  • - Body scrub
  • - Body wrap
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Spa/wellness packages
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Hand massage
  • - Full body massage
  • - Fitness
  • - Yoga classes
  • - Fitness classes
  • - Personal trainer
  • - Fitness/spa locker rooms
  • - Beach
  • - Temporary art galleries
  • - Live music/performance


  • - Garden
  • - Terrace
  • - Outdoor pool
  • - Sun terrace
  • - Outdoor pool (all year)
  • - Outdoor furniture

Entertainment and family services

  • - Babysitting/child services (additional charge)
  • - Board games/puzzles
  • - Indoor play area

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping


  • - Parking garage
  • - Electric vehicle charging station


  • - Wheelchair accessible
  • - Toilet with grab rails

Pool and wellness

  • - Pool with view
  • - Sun loungers or beach chairs
  • - Sun umbrellas
  • - Kids' pool
  • - Swimming pool
  • - Swimming Pool


  • - 24-hour security
  • - Key access
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 890£791$1099¥116494C$857A$857HK$8605S$1450SFr1033¥6978kr9066kr6637kr8561