Hotel Alexandra, Copenhagen

Great location, comfortable room, nice design

Breakfast is a bit overpriced for the choice you get

Excellent location, clean room, and friendly staff.

Great location and very helpful staff

No air conditioning even though it advertises as such and we paid extra to get air conditioning - so disappointing and hot!

great location, great breakfast 👌

Great location and close to the rail station and the city centre

Location

The friendliness go the staff and the hotel and cafe. They sorted out a number of problems for me. The food in the cafe was excellent and as I am lactose intolerant they were very good at helping me find a dish I could eat and removing certain items I couldn't.

The location is so convenient and once the stuck plunger in the basin was fixed my standard single room was simple but contained everything I needed. Unfortunately although I moved rooms the next one also had a 2 rooms had a stuck basin plunger, so the staff upgraded me to a superior double room and included breakfast I thought I had booked. However it is important to note that directly next to the inner garden of the hotel is a new building going up so the noise is considerable. Luckily the windows are double- glazed and the builder do not start very early and end by about 4pm.

The location was great. The staff was very accommodating. We could have used a mini fridge to make it perfect.

The breakfast was fantastic!

It was quite hot and the AC in the room didn't really help.

Location Staff Breakfast

The mattress

Location, very close to Metro and not far from train station

All clean, except my feet always feel something on the floor, maybe dust

Nice sixties look.

Some problems with the bathroom, but nothing much.

Good central location, nice breakfast, nice and clean.

No air con.

The hotel is very beautiful as well as the room, it has a 60's style. I loved the design of the room, and it's very cosy. The location is great, it's near the city hall, very convenient to everywhere. The breakfast next door is delicious. It's quiet at night, cant hear neighbours unless you open the window.

The bathroom doesn't dry so quickly, the floor stayed wet for many hours after shower. The toilet seat was a bit broken.

The hotel is centrally located. The staff were very friendly and helpful. The rooms have a special Danish design, which creates a nice effect.

The breakfast was good but it is not an open buffet breakfast and only one option on the menu. Also, it is a restaurant at the same time, and very busy, which does not make it a pleasant experience for hotel guests. There should be a special section dedicated for hotel guests. Also, dropping off and taking back the keys is again an unnecessary inconvenience for guests.

It was very good and nice peiple

Don t know

Location

Noise from music venue across the road between 6-9 pm every day.

Decor - 1960s very stylish. 24 hr reception. Great restaurant downstairs serving breakfast. Complimentary umbrellas for guest use. Complimentary wine at 5pm for guests in lobby.

Property next door was being built which meant construction noise some mornings. Music concerts on opposite side of street which went until 10pm most nights.

Nice decor, big room, and windows

Bathroom outdated, toilet not working

Lovely room, decorated in 1950's style. Comfortable bed and very good shower. Great location close to Central station and Tivoli.

The traffic noise is very bad as the hotel sits on the main thoroughfare, which is 6 lanes of traffic.

The hotel did not have it's own restaurant but is connected to the cafe next door. They serve a superb breakfast.

The sink in my room, room 115, drained very slowly. I advised reception of this.

The staff was very friendly, everyone we met was helpful and polite.

The walls are very thin and you can here other people all the time. The size of the room is tiny.

Convenient for both station and walking into the city, waterways etc.

Breakfast was expensive and you could only choose from a specific hotel menu ( which appeared much smaller than standard menu) which meant choice for hotel guests was limited if you have dietary restrictions, are vegan etc. If you decide to pay for breakfast I’d advise you to check menu first.

The style being authentic Danish (furniture)

The design of the room, The location, The coffee machine

Staff were really not friendly and nice. In addition, the room was a bit dirty and had blood stains on the sheets. Be aware that there are constructions all around the hotel - we did not find this problematic as we slept with eaeplugs

Breakfast at nextdoor Cafe was very good. Had to pay but discounted and very filling and convenient. Parking very close to hotel. Across the street from start of tours, things to do/see so good location. Nearby restaurants, bakeries, bars, etc. Bathroom had heated floors and room temp was comfortable.

Uppn arrival, assigned room smelled of smoke (in a smoke-free hotel). Returned to front desk and asked to change rooms. Staff wasn't authorized to do this but when pushed a bit (we have smoke allergies) he contacted manager who authorized upgraded room at no cost as there weren't comparable rooms available. This was a very nice surprise and much-appreciated. Staff was ill-informed on parking options (they don't own cars!). Seemed to not know information about anything to help tourists.

Location and nice retro feel

Lucky we stayed during the week I can imagine that If the music venue across the road were aloud to play pass 9 it could be a problem

mid century interior

leaking shower, TV didn't work, the changes in decor introduced recently are not good - they are cheap and tasteless.

Location Quiet hotel Free wine in afternoon

Rooms a little basic and didn't feel cosy but think that's the look they were hoping to achieve

Fabulous location comfortable rooms and excellent staff who are very helpful and friendly . Lived the free wine every day between 5 and 6

Room felt a little cluttered but lively bug comfortable bed Room was moused fir cleaning one day but the reception staff were extremely apologetic

Right in the city centre. Close to all amenities and railway station. Close to Tivoli

Just an FYI: no fridge in room.

Location. Comfortable bed. Great room temp control. Clean.

Loud banging noises around 7 am in the morning from next door that were either pipe noises or construction.

The room was very stylish and comfortable. There were beautiful chairs throughout the hotel with comments about the designs. They had a lovely wine hour where you could gather with the guests and have a wine. The location was great. We arrived very early and we're able to store our luggage.

The lady on reception when we arrived was not particularly helpful or friendly, but all the others were. We had construction noise from next door starting at 7am .

Pretty convenient location.

Room was in front of the construction. So it was really loud early in the morning, “wonderful” view in top.

The location was very central to the central train station as well as the metro. My room was clean and spacious. Some of the staff were extra friendly and helpful. Wine hour was a bonus!

A little bit of noise with my room facing the main road but they supplied ear plugs which worked well.

Location

No fridge, but staff put beer in fridge downstairs

location

on the main road, expect noises (earplugs provided though, it was nice)

Mid century style

Fantastic location and lovely staff

Bit over priced needs an upgrade bathroom very small and you end up with water all Over floor needs more lifting in room

Lovely evening glass of wine offer

Very nice and helpful staff , great location

Basic but comfortable

The room is comfortable

A bit noisy during weekend nights. You can here music from a bar accross the street

Breakfast was really good. And bonus that you can pre book for next morning as there is always a queue outside. Very popular breakfast location!

The pillows were not very comfortable in the bedroom

I like that it was very accessible to everything and was only walking distance to transports and high street. Breakfast tasted good. And I really appreciate it that I was able to check in early after being pickpocketed from the metro.

I did not like that outside of my window was a construction site so I could not open it, and I feel suffocated usually when my curtains and windows are closed. Also, I feel like breakfast was too expensive and that was not enough for my long winter time walk. Other thing are that my tissues looked kind of used and it looked to me like it was there for a long time and wasn’t changed prior to me coming in.

Cosy and very welcoming. In an ideal location for transport from the airport and for sightseeing.

It was on a main road with lots of traffic.

Great location, very welcoming staff. The room is not only with good design, but also with great functionality for travelers to organize their own stuff.

The water pressure is not stable for the sink, shower, toilet. Also water temperature is fluctuating when using…. The bed structure is quite shaky and makes a lot of sound when you move your body during lying on the bed. For the cleanliness part, I found hair on the floor of my bathroom on the first day checking in. The next day, the cleaning staff even left a rag in the center of my room…. - Last, Understanding the hotel’s luggage room exists is only to provide convenience for the travelers, we will have to bear the responsibility in the end. However the front desk does not mark or put any tags before we store our personal luggage before putting into the luggage room, which may not be the most secure way. The staff even hand the keys for us to handle the luggage directly, it’s ok to move the luggage by ourselves, but under the circumstances of 0 staff will make me question what if someone just took others luggage directly? This is my main concern of the SOP of the luggage room, hope it can be improved, to provide more security.

The location is amazing, very centra, close to all the main things and close to bus and train stops. Even though our room faced a busy street the room was quiet. Everything was clean and the room was generous in size when compared to the European standard.

The following things could use an update, although none of it is pressing: - Hallways, could be more cozy and easily accessible. Pained wood looks like it has been painted often and feels sticky to the touch. - Clothing cabinet in the room - Could be changed out for something more accessible and nicer looking. - Room locks - Even though it's quite charming to have an actual key to your room we once had to wait quite a while to get our key from reception since the staff was busy attending to other guests. Not a huge thing but could have been if we had been pressed for time.

Stylish rooms and helpful and friendly staff. Excellent central location.

Great location, wine hour, bikes to use.

Toilet was a little wonky.

Great taste in furniture

needed dusting for sure

Good location, 10 minutes walk from Copenhagen Hoved Banegaarden Central Station. Comfortable but old fashioned. The bed was very good, the bathroom was small but quite functional. The coffee maker didn’t work, the air con was off for late autumn/winter/early spring. Some light bulbs were out. We had an extra hour late checkout with no excess charge.