Staypineapple at The Alise Hotel, Chicago

Old world style

Bathtub

Beds are amazingly comfortable

Everything/everyone was very welcoming. The location was beyond perfect!!

Not one thing!

Perfect location and Burnham’s building is stunning. The bed and the comforter were extremely comfy.

More food and drink options would be better

Our room was quiet! Bed and pillows were very compfy!! Staff was pleasant and efficient. Interior was unique and interesting historically. Fantastic location and our room had a great view of State Street and Millennium Park. Overall clean environment. Room was equipped with everything we needed! The refillable water bottle and water station was a nice touch and way more convenient than hauling multiple water bottle to our room. (A cost savings too)

There were some obvious signs of wear at the property. We realized going in that it is an old building (part of the charm actually!), but some minor upkeep issues were
noticeable. Some chips out of the woodwork, closet doors etc. Bathtub was pretty old and a little beat up. Mattress encasement was ripped. Also, disappointed that the restaurant was closed. Not informed until morning of check in.

The location, vintage interior, real room keys, super affordable

The restaurant was down during our stay, most likely under remodeling.

Beautiful building, cool lobby and bar area, clean rooms with very cozy beds and linens.

The only thing I can think of is that the decor in the halls is dark, I prefer lighter colors.

Location and building character.

Price seems a bit high for a location near street shootings ( 2 years of shootings right across the street 2024 and 2025) and 2025 had an additional burnt car. Parking was challenging .Street loud drumming till late at night.

Location - excellent staff - beautiful rooms

Nothing to dislike

Location and decor

It is central location to the Christmas market and other attractions.

Breakfast was great. Location was great and the staff at hotel and Atwood were wonderful.

Not a thing.

The superior STAFF was extraordinary.. such customer service, warm, quick to accommodate... and the location was probably the best we could have possibly booked.

We had an issue with the heat in our room, it was not functioning properly .. it was fixed be the mechanical expert ... again .. such GREAT staff!! What a wonderful hotel!!

The location was excellent and the restored architecture and design was wonderful. The room: we liked the street view, the natural light, the room decor, the 2 luggage racks, the ‘I’m naked’ sign, the yummy complimentary cookies, beverage, and water, and having tea in the room. Also nice were the robes, the full lighted mirror in the bathroom and plenty of sink counter area. The staff; friendly and helpful.

The pillows were a bit hard for both of us.

The hotel is the Reliance Building, the precursor to the modern skyscraper which would be familiar to architecture buffs such as myself. The lobby and the rooms were well furnished in keeping with the historical heritage of the building. The bed was very comfortable, and the desk had a lot of working space. The staff was friendly and engaging, and getting a free drink, cookie, and water bottle was a nice touch. This was a great hotel experience.

The electrical plug on the desk in the room didn't seem to allow me to plug an international adaptor.

Great location- close to a lot, very clean, staff all very friendly, bedding was extremely comfortable

My only complaint- we went to order breakfast to our room only to find out breakfast didn’t start until 9am on Sat/Sun, not leaving us enough time to where we needed to be

Location and staff were great

Lovely building with character. Fantastic location. Two free drinks was a great perk. Small gym on the 3rd floor was a great bonus.

N/A

I like the fact that we can walk everywhere we wanted to walk because everywhere was within a couple of miles. The weather was 40s-50s which was perfect coming from 90 degree weather in Texas.

I didn't like that the streaming services in our room didn't work and they couldn't fix it at the time. My wife and I wanted to watch something on netflix and couldn't.

Perfect location, in the middle of downtown. Blue and red line subways were easily accessible and bus stations were close as well. The room/bed was comfortable and surprisingly not noisy!

The room was in the smaller side for US hotels, and the price was expensive

We stayed there on a Saturday and Sunday night on 4th floor, in a corner suite The trains were noisy 'til they stopped running at about 1.00am. and began again very early morning. Did manage to sleep some time. The suite was very comfortable and had lovely views of State Street Sunday market, which had a very popular attendance, and Chicago theatre. The staff on reception were very nice people, and we loved the pineapple theme in our room.

We had a meal in the restaurant on the Sunday night. My burger was not cooked properly and cold. The waiter was apologetic and gave me a complementary salad while a replacement was cooked. I didn't enjoy that either. We had breakfast there in the morning, that was ok. 500 dollars for two nights (no meals included) was quite expensive we think.

The room was clean, comfortable, nice amenities, and excellent location.

The restaurant and the bar were not staffed well. Our first night there, there was only one server taking care of the restaurant. She did her best, but that is a lot for one individual and service was very slow. The bar wasn't much better, the second night we went for drinks, the regular bar tender was good. But when she took her break, the young man relieving her spent more time out of sight on his phone (I could see him from where was sitting) than tending the bar. We actually had to tell him that more customers had come in and were waiting for service

Really enjoyed our stay at Staypineapple! The room was ideal for a weekend in Chicago and the staff couldn't have been more helpful, great advice given! A good idea to have complimentary water bottles and coffee/biscuits! Ideal location for visiting the city! Would definitely recommend!

Very clean room, comfortable bed and pillows. Nice view outside. Location was very close to most major attractions.
Valet parking was really useful and the drinking complimentary bottle was nice.

Walls were very thin or at least they didn't have good sound dampening which caused issues when a family next door had issues with their toddler during the night.

Hotel designed by Daniel Burnham, beautiful.
Comfort bed, fab feather pillows, the duvet, the view, the recycle, the food composting, I had problems with the tv which maintenance said was an IT issue, location, water bottle etc filler downstairs, loved the water bottle gift, tissues in the bathroom, BEDSIDE ADJUSTABLE READING LIGHTS, every staff member was super nice and helpful, plus the manager Marche(?).

The Brie bacon and cheese sandwich was pretty awful but the staff resurrected that. The Brie was pretty stinky as well. Deep fried bread was too heavy in oil…

Trouble with tv but nothing else

The evening front desk manager was most welcoming and on top of everything. He was one of the best I have ever encountered and I travel a great deal. The property is clean, well maintained and interesting. The room was large, the bed was extremely comfortable. The amenities were spot on. We didn't eat at the restaurant, but we had a drink and the bartenders were friendly and knowledgeable. The location is fantastic. On the loop and within walking distance of every place we wanted to go.

Historic building with lots of charm; very quiet room; fantastic view. The staff were friendly and attentive. The food at the Atwood restaurant was decent.

The only thing I would change would be early coffee availability. The Keurig supplies were stocked, but I’ve had bad experiences with in room coffee makers. Other Coffee options before 7 a.m. was hard to come by on weekdays; impossible on Sunday.

The location was great and I had a fabulous view from my bedroom window on the 15th floor.

I was disappointed with the food in the restaurant and the bar closing at 9pm.

The hotel has a great location inside the loop. We had a clean room with a very nice view of State Street. The bed was very comfortable.

The hotel charges $25 per guest for a "convenience fee" to cover the incidentals you may use in the room, such as coffee and rights to use their bicycles. If the charge was optional, it wasn't made clear. The room had a fridge and a pod-based coffee maker which was not very good. We definitely did not get our $50 convenience fee money's worth.

Cracking location - I use the staypineapple regularly for work trips to Chicago. It is fantastic, and the team are super friendly and attentive to your needs.

The bathrooms are a little dated, nothing wrong with them - but could do with a small refresh in due course.

The staff were great. The room was clean, comfortable, and had a great view.

Valet took too long.