Staypineapple at The Alise Hotel, Chicago

1 W Washington St, Chicago, IL 60602, USA (show on map)

Expert reviews

Lonely Planet review:

“Housed in the landmark 1890s Reliance Building, the Alise’s slick, historic design woos architecture buffs. Deco-style lights, iron filigree stair railings and mosaic-tile floors prevail in the public areas.”

Guest rating

This an aggregated customer review rating of Staypineapple at The Alise Hotel, Chicago. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 6th in Chicago


What guests liked

All you need to know

Located in the bustling Loop neighborhood of Chicago, this fancy and luxury hotel offers the best of quality hospitality services to guests of the hotel and visitors looking to get the thrills of the big city.

The hotel is located near some of Chicago’s most beautiful landmarks and attractions and provides the perfect departure spot for guests looking to get maximum excitement when staying in the city. Its easy and convenient access to some of the major transportation hubs makes it ideal for tourists and travelers looking to have the best experience while staying in the city.

The hotel offers amenities such as free Wi-Fi, a flat-screen with several cable channels and facilities such as an elevator and a safe where guests can keep their valuables. Some of the rooms in the hotel include a sitting area which includes a comfy sofa and very close to the flat-screen TV so guests can easily enjoy many movies while in the hotel. The rooms are well-equipped with conveniences in the private bathroom such as free toiletries, bathrobes and bathroom slippers for guests. 

The hotel has a fitness center that is the perfect place for guests to make use of modern equipment and facilities to lead a healthy lifestyle while staying in the city and provide required to keep such level fitness when back in their respective homes.

The Chicago Shakespeare Theatre is a little over a mile from the hotel while the nearest airport to the hotel is the Midway International Airport which is 9 miles from the hotel.


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Recent guest reviews


5 March 2024

Great location, great staff, fun vibe

The employees were exception! Friendly, professional and real. The facilities themselves showed some signs of wear, but I think housekeeping did a good job at keeping things clean. The bedding at this chain is always perfection!

The facilities showed signs of wear like the shower, furniture etc. It’s clear it’s been a while since they’ve invested in that kind of upkeep.


3 March 2024

Will definitely recommend to friends and family

Comfy bed and pillows. Water pressure and temperature in shower was awesome.


25 February 2024

Great location!

The location is great. Near everything you need. The metro station is a couple of minutes away.

Staff were not very friendly or helpful.


14 February 2024

It was a perfectly lovely stay in every way.

It was perfect - exceeded our expectations. The staff when we checked in were so warm and friendly! When we had come to Chicago in the past we had stayed at a lovely hotel - the Ambassador - in the Gold Coast that a friend's brother had recommended. We were going to see Hamilton and wanted to stay closer to the theater so we looked and found Stay Pineapple on Booking. I loved the historic look of the building and its proximity to the theater and art museum. The beds looked tempting and they were - again exceeded our expectations so comfy. It was a perfectly lovely stay.

It was all good!


7 February 2024

Highly recommend

Exceptionally friendly staff, very comfortable bed, sparkling clean facilities, excellent location.



6 February 2024


Great service and location


5 February 2024

Loved it! Location, comfort and character couldn't be beat!

Staff were amazing!!! The rooms are small but oh so comfortable! Bed was amazing.

I was on the 8th floor (if you read the history of the building - the only floor with original windows) but there were no shades/blinds. I closed the curtains to sleep, but the room only has 2 side lamps so had to open curtains to get light to get dressed - oops! Those people in the office windows across the street could get a real interesting view! :)


5 February 2024

Very good

room with fantastic view on the skyline

Pineapple below on the bed that did not look very clean


4 February 2024


I had an amazing experience at Staypineapple. My room was very clean and I had a great view of downtown Chicago. I definitely can't forget to mention the staff, they were all great and provided excellent customer service!


1 February 2024

Will come again

Cute with nice amenities. Great location

Mattress was saggy in middle


30 January 2024


Great location, the motif of the hotel was classy. Room was comfortable and the included welcome drink was a bonus!



23 January 2024


Loved the room in this historic building. Comfy bed & linens and I liked the French door dividers to the sitting area. Very convenient location to the theatre. Staff were very nice - I would stay again

It was hard to control the temperature of the room and a bit noisy yet that’s the Chicago Loop location!


23 January 2024

Highly recommended hotel. Super comfortable and I slept great.

I slept great! The bed was super comfortable, the linens were cozy and the bathroom was luxurious. The staff were very friendly and the pineapple cookies in the evening was a nice touch (and delicious.) The hotel decor / style was a mix of old and new (in a good way) and a visual banquet.


21 January 2024


Very clean and quiet. Loved the 15th floor. Beds exceptionally comfortable. Near everything Chicago.

Cost of parking high


18 January 2024

The hotel was nice and the staff was friendly. Everything was easy to access.

The tub had dried up soap in it. Also the doors were difficult to lock.


17 January 2024

Very well located but with small, non-conformable beds for a couple.

The hotel is extremely well located. Close to Chicago's main tourist attractions. It is located on a street with several shopping options and in front of a shopping center that gives access to Pedway (very important during the harsh winter period). The hotel is also next to the metro station. The hotel restaurant is very good and cozy.

The room is small and the double bed is not comfortable and too small for a couple. Despite being a room with two (small) double beds, it can accommodate only two people reasonably comfortably.


14 January 2024

Enjoyed being on the 11th floor and watching Macy’s Christmas decorations go up!

Historic with perfect updates

No real lobby!


13 January 2024

Very good

Great people, very nice room. Very welcoming to pets.

Bed was soft


4 January 2024

Great location and comfortable rooms, very clean. Price is too high per night

Room was wonderful and comfortable although a bit small. View was really great.

Continuous noise from heat staying on, though it did a good job of keep street noice down a lot. I felt the cost a was too high.. did not know there was no microwave in the rooms so couldn’t heat up food. Really don’t like paying an extra $20 for resort fee per day for a couple bottles of water and a couple coffee pods. Rooms are already so expensive.


4 January 2024

Worth every penny spent.

First the staff were really nice and knowledgeable. They were very helpful as well. The room was very nice and the bed was amazing comfortable. The decor throughout was very nice.

No microwave was my only complaint.


1 January 2024

Great location. Super friendly staff.

The location was superior! We could walk or catch transit everywhere we wanted to go.

I’m not a big fan of the featherbeds.


30 December 2023


Great location. Friendly staff


24 December 2023

Excellent location for visiting the city. Walkable to many attractions and very close to the subway lines to get around

Nice ambience and the room layout was great. Really liked the bar/seating near the lobby to enjoy a drink. Bar staff were lovely.

Could never get the TV to work properly. The bar closes early? Sometimes it’s nice to have somewhere in the hotel for a late night drink. But that’s a minor thing.


18 December 2023

It was a good hotel location, but was expensive. I have stayed in nicer places for lower prices.

room was clean, liked the bedding, appreciated the complimentary drinks

more coordination with valet parking and front desk I needed things from my car, but couldn't get to my car and get things conveniently


17 December 2023


The location is stunning. Everything is walkable. The hotel has a very cute bar… the room are amazing… though this time i just had an issue as the bathroom was very small…we have been staying here since the last 4 years everytime we are in Chicago.

The beds are too soft and i hoped if they would give a double comforter instead of single ones

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar


  • - Meeting/banquet facilities (additional charge)
  • - 24-hour front desk
  • - Dry cleaning (additional charge)
  • - Luggage storage
  • - Daily housekeeping
  • - Pet basket
  • - Pet bowls


  • - Fitness centre
  • - Fitness
  • - Bicycle rental


  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Lift
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning


  • - Wheelchair accessible
  • - Toilet with grab rails
  • - Higher level toilet
  • - Lower bathroom sink
  • - Visual aids: Braille
  • - Visual aids: Tactile signs
  • - Auditory guidance


  • - Key access
  • - Smoke alarms
  • - Fire extinguishers

Reception services

  • - Invoice provided
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