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Staypineapple at The Alise Hotel, Chicago

1 W Washington St, Chicago, IL 60602, USA (show on map)

Expert reviews

Lonely Planet review:

“Housed in the landmark 1890s Reliance Building, the Alise’s slick, historic design woos architecture buffs. Deco-style lights, iron filigree stair railings and mosaic-tile floors prevail in the public areas.”

Guest rating

This an aggregated customer review rating of Staypineapple at The Alise Hotel, Chicago. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 6th in Chicago

80£71$99¥10494C$77A$77HK$775S$130SFr93¥628kr816kr597kr771

What guests liked

All you need to know

Located in the bustling Loop neighborhood of Chicago, this fancy and luxury hotel offers the best of quality hospitality services to guests of the hotel and visitors looking to get the thrills of the big city.

The hotel is located near some of Chicago’s most beautiful landmarks and attractions and provides the perfect departure spot for guests looking to get maximum excitement when staying in the city. Its easy and convenient access to some of the major transportation hubs makes it ideal for tourists and travelers looking to have the best experience while staying in the city.

The hotel offers amenities such as free Wi-Fi, a flat-screen with several cable channels and facilities such as an elevator and a safe where guests can keep their valuables. Some of the rooms in the hotel include a sitting area which includes a comfy sofa and very close to the flat-screen TV so guests can easily enjoy many movies while in the hotel. The rooms are well-equipped with conveniences in the private bathroom such as free toiletries, bathrobes and bathroom slippers for guests. 

The hotel has a fitness center that is the perfect place for guests to make use of modern equipment and facilities to lead a healthy lifestyle while staying in the city and provide required to keep such level fitness when back in their respective homes.

The Chicago Shakespeare Theatre is a little over a mile from the hotel while the nearest airport to the hotel is the Midway International Airport which is 9 miles from the hotel.

 

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Location

Recent guest reviews

4.5
Michael

23 January 2025

Excellent couple nights in great location.

Great locale and rendezvous spot. Comfort and amenities. Friendly staff.

Only comment here was some noisy activity in early morning on a Saturday was annoying. Not sure what it was, but sounded like slamming on something.

5.0
11

22 January 2025

Exceptional

It was very convenient for location purposes everything was walking distance

5.0
Cindy

19 January 2025

Exceptional

The staff was amazing

Nothing

4.0
Alanna

17 January 2025

Very good

The bedding was super comfortable and nice. The staff were excellent.

Parking was off site and took a while when checking out to bring my vehicle back. There is also nowhere to park to have the valet, had to wait in the street. They also ended up double charging me for parking as I tried to pay ahead of time during the online booking confirmation.

4.5
Elias

6 January 2025

A hotel with charm and character in downtown Chicago

Had a great time at the StayPineapple in downtown Chicago. The hotel is perfectly located for some urban exploration of The Loop. Most tourist hotspots were within walking distance, and the subway (just a 2-minute walk away from the hotel) made it easy enough to visit the attractions further out. During our 4-night stay we had no complaints about the room either. While the bed was not oversized, it was comfortable, and the air conditioning was efficient in cooling down or warming up the room. The building shows its age, especially in the bathroom facilities, but – at least for us – that only adds to the charm and character of this hotel. We did not try the breakfast or the restaurant, so no comment there. Overall we had a 5-star experience and the hotel lived up perfectly to our expectations. We wouldn’t hesitate to book again.

5.0
Tina

22 December 2024

Christmas in the city

The views in 904 absolutely stunning! Chicago Theater to the North and Millenium Park Christmas tree, Lake Michigan and Pritzker Pavilion to the East!!! Christkindl Market out the front door. The Atwood restaurant downstairs just wonderful. At Christmas perfect

Thermostat is a little touchy. Hot/cold

4.0
Hoda

21 December 2024

Very good

location, cleanliness

5.0
Mary

13 December 2024

If you’re looking for a beautifully preserved, well located, clean, that has a superb on-site restaurant, then look no f

The hotel is iconic. They have mixed old and new decor — it’s outstanding!! You simply can’t beat the location

I loved everything

4.5
Mary

13 December 2024

I loved my stay at this hotel. I promptly ordered a bathrobe and stuffed dog. Thanks for the water bottle!

Great location Afternoon snack!! Bathrobes!!

No microwave :(

5.0
Janell

9 December 2024

Exceptional

Such a beautiful hotel love the nostalgic feel of this place. An amazing stay started from the moment you walk in the door we will definitely be back next year!!

Nothing to mention

5.0
Kathryn-claire

9 December 2024

Great location, great staff, would stay again

We got to the hotel a little earlier than the 4 pm check in time and they were able to accomodate us and let us into a room that was ready. We loved the staff, the free welcome drink, and the room itself. It had an amazing view and the bed itself was super comfy.

5.0
Michael

9 December 2024

Our favorite stay when when we come to Chicago!

Close proximity to Christkindlmarket,Macy’s, excellent dining options! Big comfortable rooms. Excellent staff that were friendly and knowledgeable. Love the nostalgic feel in a hotel with a real key!

4.5
Peggy

5 December 2024

Upon arrival I was assigned a room with one bed. The helpful staff relocated me to a room with 2 beds. My friends and

The location and on-site restaurant.

The rooms are a bit small, which is to be expected in such an old building.

4.5
Henk

2 December 2024

Fabulous

Hotel guests had the book a table for breakfast. We didn’t known this and there was an hour waiting time

4.5
Eve

26 November 2024

Very comfortable hotel with a good location in The Loop.

This was an excellent location for exploring Chicago’s Loop- very easy to get around by foot, train, bus, or ride share. We left our car in Milwaukee and took the train down to Union Station. Easily walked or used Lyft to go wherever we wanted and spent less in transportation than we would have if we’d driven down and parked.

4.0
Smorotti

19 November 2024

Very good

Great vibe and location, super-friendly staff! Free water bottle, snacks, and drink at the bar. Highly recommended!

4.0
Jeffrey

18 November 2024

Very good choice of hotel for the Loop

Location. Excellent bed. Very good restaurant for breakfast.

The shower was frankly awful. The shower head did not work properly, and moreover looked to date from ca. 1970. Showering was really uncomfortable, though I guess I got clean.

4.5
Mahua

9 November 2024

Nice Location with amazing Bed

The Vibrant Location. All major shopping store nearby. Millennium Park and River Walkway is at walking distance including the Broadway Theatres like Chicago etc!

No help to get you in the hotel when you arrive with luggages. You are dropped at the road with heavy suitcases and then you have to mange them while opening two heavy doors. Hospitality and warmth to welcome is missing! They don’t even offer to take your luggages upstairs. Very basic hospitality is missing compared to the price you are paying.

5.0
Margaret

28 October 2024

Exceptional

very comfortable furnishings, free giveaways ( drink bottle, pen etc), beautifully clean

5.0
Russell

13 October 2024

Great location, nice room

Stay Pineapple is our go to place to stay in the Loop. Fantastic location, cool decor, and really comfortable.

nothing

4.5
Rowena

11 October 2024

Fantastic!

Beautiful setting and decor. Comfortable beds. Location is excellent.

Bed frame was dangerous, two people in our party hurt themselves walking around the room on the bed frame.

5.0
Victoria

10 October 2024

Incredibly friendly and welcoming

I love the location and the old school feel of the hotel.

The bedding it was awkward to sleep it should just be a sheets and one comforter

5.0
Mendelsohn

30 September 2024

Confortable stay in a gorgeous, chic hotel!

All the pineapple touches!

Nothing

5.0
Emily

29 September 2024

Exceptional

Location. Lobby bar/restaurant. Afternoon cofee/snacks. Bedding. Not a cookie-cutter chain hotel, but something with character.

5.0
Moosie

26 September 2024

Loved this hotel, and we are already planning a return trip.

The bedding and the room were amazing. I love the whimsical nature of the hotel. That naked feeling... It's fun :)

4.5
Ciara

17 September 2024

Fabulous

Great location, nice decor, comfy beds

4.0
Caroline

12 September 2024

Perfect

Location was amazing! Service as well

Hygiene was good but could be a tiny bit better

4.0
Tim

12 September 2024

Inside the Loop

Location, solid and beautiful building, water policy.

Street noise. Staff not overly helpful.

5.0
Elizabeth

8 September 2024

Beautiful hotel with comfortable beds!

Great location and comfortable beds!

A little pricey, but nice so I can deal with it!

4.0
Caroline

6 September 2024

Light Travelers

The bed was the comfiest bed I've ever slept in!! Also, the location was good to walk around/sight see. The front desk people were super nice as well & the elevators were really cool!

Didn't realize you had to pay for overnight parking either there or somewhere else (75$ vallet or 60$ in self parking) & the shampoo and conditioner was not good. I also wish there would have been a plastic bag in the trash can.

5.0
Jefferson

4 September 2024

Central Location.

Very friendly staff. Ideal central location. Good facilities.

Nothing

4.0
Timothy

3 September 2024

Very good

We've stayed here several times. The location is terrific and we love the building. The rooms are quite comfortable and the views of the city are great.

The hotel seems to be struggling a bit. The restaurant was largely empty, even during a holiday weekend. The room was only cleaned once in four nights and the towels were never replaced. The "resort fee" include unlimited (!) water and coffee. Yet we had to ask at the front desk for coffee pods - twice. Please stock your rooms adequately.

5.0
Clare

27 August 2024

Perfect in every way. Highly recommend this hotel and we will be back!

Everything was perfect

We loved everything

4.5
Vanessa

26 August 2024

Very enjoyable stay

Old world charm

Nothing

5.0
Viliam

25 August 2024

Exceptional

Central located hotel. Well positioned with walking access to park, lake and all interesting parts of the city. It is also stylish as it is a bit old school - which feels very personal. The staff is particularly friendly and helpful.

5.0
Tanada

17 August 2024

Pleasant stay. Friendly staff. Only problem was the water in the bathroom/shower

We booked a red eye flight and got to the hotel before check in and their staff was able to get us a room much earlier. Darnell is amazing staff, very friendly, and gave us we needed for our stay. Also we had a great view from our room which overlooked the chicago theater sign. Thank you very much

The water in the bathroom/shower kind of felt unhealthy. I think it could be from the old pipes in the building that the water tasted like rust or iron substance. I hope they can check these pipes out or even the shower lines.

4.0
Anita

15 August 2024

Comfortable, central, friendly and clean! Great place for a weekend getaway!

Friendly staff, great location with easy access to Chicago sites and CTA + Metro. Loved the architectural and design details of the property.

Nothing!!

4.5
Amy

12 August 2024

Fabulous

Loved the pineapple theme, very comfortable bedding and the added touch of the bathrobes. Location was super convenient to the theatre, Millennium Park, and right across the street from Macy's which I think was the original Marshall Fields store.

I spent more at this hotel than I normally would...after fees and taxes I paid over $1000 for two nights. I don't really think any amenities make a hotel worth that much per night...but this was a fairly last minute booking and I couldn't beat the location.

5.0
Richard

2 August 2024

Exceptional

Dining, resting, location all wonderful. Breakfast was a particular treat

5.0
Alisha

30 July 2024

Exceptional

Really lovely amenities and excellent staff.

N/A

5.0
Natalie

29 July 2024

Perfect location

Perfect location and great bed. The bikes were awesome. Loved the water refill station and the afternoon coffee. Very friendly staff!

Nothing to not like

5.0
Harry

28 July 2024

Exceptional

The best location. Super nice rooms and extremely friendly staff (special thanks to Michelle!!)

5.0
Francisco

22 July 2024

Nice stay

Nice and clean rooms with European style duvets

Personal was not so friendly

4.5
Teresa

14 July 2024

We would stay again!

Great location. Bed was very comfortable.

Room was small but normal size for a city.

5.0
Jennifer

12 July 2024

Exceptional

The staff were so wonderful.

It was just one night. We would have enjoyed staying longer.

4.5
Cottage

5 July 2024

Fabulous

Location was good

Shower was outdated

5.0
Carol

2 July 2024

Staying at the Chicago Staypineapple was a very interesting experirnce. Facilities were fascinating but rooms were very

Very interesting old building. Had been renovated in a way that effectively mixed the old structure and materials with new. The staff was excellent. They helped us so much. Location was fantastic.

Room was very small. Too many pillows and nowhere to put them. No place to put luggage to unpack. Price was high (but so were all prices in Chicago). Didn't like $50 per day charge for WiFi, water bar+metal water bottle, borrowing bicycles, and a couple of other optional items. Those should either have been free or charged only if used.

4.5
Kathryn

30 June 2024

Beautiful hotel close to everything

Great location, was easy to find. The beautiful lobby was very welcoming. My rom was huge and so comfortable. I slept wonderfully. Very friendly staff who were willing to help with bags while I explored the city even after I checked out.

My room's view was a brick wall but for a last-minute booking was fine!

5.0
Ann

27 June 2024

Exceptional

The staff are absolutely amazing!

5.0
Beverly

16 June 2024

Wonderful hotel in downtown chicago close to the theatre district

Perfect location in downtown chicago close to the theatre district. Had a free drink at the hotel in the evening. Room was a good size and bed very comfortable. Woke up to the sunrise over green grass on the building next door. Walked to a great cafe a couple blocks away, passing the Picasso sculpture. Staff is great. I’d stay again.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar

Services

  • - Meeting/banquet facilities (additional charge)
  • - 24-hour front desk
  • - Luggage storage
  • - Daily housekeeping
  • - Pet basket
  • - Pet bowls

Activities

  • - Fitness centre
  • - Fitness
  • - Bicycle rental

General

  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Lift
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning

Accessibility

  • - Wheelchair accessible
  • - Toilet with grab rails
  • - Higher level toilet
  • - Lower bathroom sink
  • - Visual aids: Braille
  • - Visual aids: Tactile signs
  • - Auditory guidance

Miscellaneous

  • - Key access
  • - Smoke alarms
  • - Fire extinguishers

Reception services

  • - Invoice provided
Check availability 80£71$99¥10494C$77A$77HK$775S$130SFr93¥628kr816kr597kr771