Staypineapple at The Alise Hotel, Chicago

Great locale and rendezvous spot. Comfort and amenities. Friendly staff.

Only comment here was some noisy activity in early morning on a Saturday was annoying. Not sure what it was, but sounded like slamming on something.

It was very convenient for location purposes everything was walking distance

The staff was amazing

Nothing

The bedding was super comfortable and nice. The staff were excellent.

Parking was off site and took a while when checking out to bring my vehicle back. There is also nowhere to park to have the valet, had to wait in the street. They also ended up double charging me for parking as I tried to pay ahead of time during the online booking confirmation.

Had a great time at the StayPineapple in downtown Chicago. The hotel is perfectly located for some urban exploration of The Loop. Most tourist hotspots were within walking distance, and the subway (just a 2-minute walk away from the hotel) made it easy enough to visit the attractions further out. During our 4-night stay we had no complaints about the room either. While the bed was not oversized, it was comfortable, and the air conditioning was efficient in cooling down or warming up the room. The building shows its age, especially in the bathroom facilities, but – at least for us – that only adds to the charm and character of this hotel. We did not try the breakfast or the restaurant, so no comment there. Overall we had a 5-star experience and the hotel lived up perfectly to our expectations. We wouldn’t hesitate to book again.

The views in 904 absolutely stunning! Chicago Theater to the North and Millenium Park Christmas tree, Lake Michigan and Pritzker Pavilion to the East!!! Christkindl Market out the front door. The Atwood restaurant downstairs just wonderful. At Christmas perfect

Thermostat is a little touchy. Hot/cold

location, cleanliness

The hotel is iconic. They have mixed old and new decor — it’s outstanding!! You simply can’t beat the location

I loved everything

Great location Afternoon snack!! Bathrobes!!

No microwave :(

Such a beautiful hotel love the nostalgic feel of this place. An amazing stay started from the moment you walk in the door we will definitely be back next year!!

Nothing to mention

We got to the hotel a little earlier than the 4 pm check in time and they were able to accomodate us and let us into a room that was ready. We loved the staff, the free welcome drink, and the room itself. It had an amazing view and the bed itself was super comfy.

Close proximity to Christkindlmarket,Macy’s, excellent dining options! Big comfortable rooms. Excellent staff that were friendly and knowledgeable. Love the nostalgic feel in a hotel with a real key!

The location and on-site restaurant.

The rooms are a bit small, which is to be expected in such an old building.

Hotel guests had the book a table for breakfast. We didn’t known this and there was an hour waiting time

This was an excellent location for exploring Chicago’s Loop- very easy to get around by foot, train, bus, or ride share. We left our car in Milwaukee and took the train down to Union Station. Easily walked or used Lyft to go wherever we wanted and spent less in transportation than we would have if we’d driven down and parked.

Great vibe and location, super-friendly staff! Free water bottle, snacks, and drink at the bar. Highly recommended!

Location. Excellent bed. Very good restaurant for breakfast.

The shower was frankly awful. The shower head did not work properly, and moreover looked to date from ca. 1970. Showering was really uncomfortable, though I guess I got clean.

The Vibrant Location. All major shopping store nearby. Millennium Park and River Walkway is at walking distance including the Broadway Theatres like Chicago etc!

No help to get you in the hotel when you arrive with luggages. You are dropped at the road with heavy suitcases and then you have to mange them while opening two heavy doors. Hospitality and warmth to welcome is missing! They don’t even offer to take your luggages upstairs. Very basic hospitality is missing compared to the price you are paying.

very comfortable furnishings, free giveaways ( drink bottle, pen etc), beautifully clean

Stay Pineapple is our go to place to stay in the Loop. Fantastic location, cool decor, and really comfortable.

nothing

Beautiful setting and decor. Comfortable beds. Location is excellent.

Bed frame was dangerous, two people in our party hurt themselves walking around the room on the bed frame.

I love the location and the old school feel of the hotel.

The bedding it was awkward to sleep it should just be a sheets and one comforter

All the pineapple touches!

Nothing

Location. Lobby bar/restaurant. Afternoon cofee/snacks. Bedding. Not a cookie-cutter chain hotel, but something with character.

The bedding and the room were amazing. I love the whimsical nature of the hotel. That naked feeling... It's fun :)

Great location, nice decor, comfy beds

Location was amazing! Service as well

Hygiene was good but could be a tiny bit better

Location, solid and beautiful building, water policy.

Street noise. Staff not overly helpful.

Great location and comfortable beds!

A little pricey, but nice so I can deal with it!

The bed was the comfiest bed I've ever slept in!! Also, the location was good to walk around/sight see. The front desk people were super nice as well & the elevators were really cool!

Didn't realize you had to pay for overnight parking either there or somewhere else (75$ vallet or 60$ in self parking) & the shampoo and conditioner was not good. I also wish there would have been a plastic bag in the trash can.

Very friendly staff. Ideal central location. Good facilities.

Nothing

We've stayed here several times. The location is terrific and we love the building. The rooms are quite comfortable and the views of the city are great.

The hotel seems to be struggling a bit. The restaurant was largely empty, even during a holiday weekend. The room was only cleaned once in four nights and the towels were never replaced. The "resort fee" include unlimited (!) water and coffee. Yet we had to ask at the front desk for coffee pods - twice. Please stock your rooms adequately.

Everything was perfect

We loved everything

Old world charm

Nothing

Central located hotel. Well positioned with walking access to park, lake and all interesting parts of the city. It is also stylish as it is a bit old school - which feels very personal. The staff is particularly friendly and helpful.

We booked a red eye flight and got to the hotel before check in and their staff was able to get us a room much earlier. Darnell is amazing staff, very friendly, and gave us we needed for our stay. Also we had a great view from our room which overlooked the chicago theater sign. Thank you very much

The water in the bathroom/shower kind of felt unhealthy. I think it could be from the old pipes in the building that the water tasted like rust or iron substance. I hope they can check these pipes out or even the shower lines.

Friendly staff, great location with easy access to Chicago sites and CTA + Metro. Loved the architectural and design details of the property.

Nothing!!

Loved the pineapple theme, very comfortable bedding and the added touch of the bathrobes. Location was super convenient to the theatre, Millennium Park, and right across the street from Macy's which I think was the original Marshall Fields store.

I spent more at this hotel than I normally would...after fees and taxes I paid over $1000 for two nights. I don't really think any amenities make a hotel worth that much per night...but this was a fairly last minute booking and I couldn't beat the location.

Dining, resting, location all wonderful. Breakfast was a particular treat

Really lovely amenities and excellent staff.

N/A

Perfect location and great bed. The bikes were awesome. Loved the water refill station and the afternoon coffee. Very friendly staff!

Nothing to not like

The best location. Super nice rooms and extremely friendly staff (special thanks to Michelle!!)

Nice and clean rooms with European style duvets

Personal was not so friendly

Great location. Bed was very comfortable.

Room was small but normal size for a city.

The staff were so wonderful.

It was just one night. We would have enjoyed staying longer.

Location was good

Shower was outdated

Very interesting old building. Had been renovated in a way that effectively mixed the old structure and materials with new. The staff was excellent. They helped us so much. Location was fantastic.

Room was very small. Too many pillows and nowhere to put them. No place to put luggage to unpack. Price was high (but so were all prices in Chicago). Didn't like $50 per day charge for WiFi, water bar+metal water bottle, borrowing bicycles, and a couple of other optional items. Those should either have been free or charged only if used.

Great location, was easy to find. The beautiful lobby was very welcoming. My rom was huge and so comfortable. I slept wonderfully. Very friendly staff who were willing to help with bags while I explored the city even after I checked out.

My room's view was a brick wall but for a last-minute booking was fine!

The staff are absolutely amazing!

Perfect location in downtown chicago close to the theatre district. Had a free drink at the hotel in the evening. Room was a good size and bed very comfortable. Woke up to the sunrise over green grass on the building next door. Walked to a great cafe a couple blocks away, passing the Picasso sculpture. Staff is great. I’d stay again.