Zara Continental Hotel, Budapest

I booked this hotel because I needed a hotel with a pool for a quick activity for rainy days since I was traveling with children. This was the only option that had a decent price and location. For the price, it was nice. The staff was very friendly and helpful any time I asked. They treated my children wonderfully, giving them special teddy bead key cards for the room and greeting them whenever they were in the lobby and providing extras of everything in our room without us ever asking. The room was very spacious and fit the four of us and our belongings great. It was very comfortable to move around. The beds were very comfortable, even the sofa bed which was spacious for my two kids. I have to mention that the pillows were ginormous and so comfy. The bathroom was also very spacious and having the tub and shower on separate sides of the bathroom made managing young children so easy. Unfortunately, the housekeeping is lacking. We would of course come back to find our room tidy but it wasn't CLEAN, and I know that because the hairs on the floor were always in the same place on the white bathroom floor and the dust on surfaces never seemed to lessen or go away. That's definitely a negative for me. The breakfast is decent but there aren't too many options. That didn't bother us because we arent huge breakfast people but I would have appreciated more fruit or vegetables. There were two instances that the cucumbers were definitely from the day (or more) before so that was a huge negative for me too. Be aware that while this is a good location, most attractions and restraunts are more than a 10 minute walk away so if that's not something you're willing to do, consider somewhere else. Overall, I would stay again if my next visit had the same criteria. The staff being so nice was enough for me.

Brilliant location, rooms spotless and staff very friendly. Breakfast lovely too.

Really great hotel, well located with easy access to everything and good links to public transport a short walk away. Breakfast offering was varied, although staff clearly overwhelemed when the hotel was full. Spa facilities were an added bonus. Room was well sized and bed was very comfortable, with some nice touches. Gluten free bread at breakfast was great, as was egg station. Would absolutely stay here again. Front of house staff were all excellent.

Our room was very warm, and the air conditioning made very little difference, but was really noisy even on the lower speed settings. Breakfast items whilst labelled well for allergens did not always have right description near each item. A seperate hot water machine would help with the queues for the coffee machines.

Everything was perfect, the staff, the location, the breakfast. We enjoyed our stay and would have prolonged our holiday if they had room. The hotel was so fantastic we spend much time there and didnt explore budapest as much as we planned. We will have to come again ;)

Outstanding staff and overall nice facilities, but the rooms are a bit outdated. The noise insulation also needs to be improved.

Most pleasant sray. Everyone was polite and very Accommodating.

Great location, perfect for a long weekend in Budapest. Great breakfast and friendly staff, everything was spotless.

After breakfast, you smelt like the cooking. The air conditioning didn’t work in the room and the bed wasn’t the most comfortable.

Excellent location, very friendly helpful staff! The room was very nice and spacious would recommend to any friends or family travelling and would stay again if we come back to Budapest

Perfect hotel, great location!!

Nothing

Lovely hotel, friendly staff where nothing was too much trouble, breakfast choice was excellent and location great.

Hotel was extremely warm and thought the compulsory service charge in the bar was a bit naff, could hardly serve myself!

The location of the property for us was perfect. All the staff we interacted with were very helpful. Wallpaper on the top floors damaged or pealing off.

The gym needs some attention (the machines needed lubricating). The equipment is a little dated.

I liked the quiet and felling comfortable. The room was very good and clean.

I would have liked if at the breakfast there would be a little more variety.

Staff were so friendly, helpful, and accommodating.

The hotel was austere and bleak. It needs some contrast such as large potted plants to make it more pleasant with better ambience.

Beautiful hotel with wonderful staff, superb breakfast.

I couldn't fault it

The room was very clean and tidy. We really liked the bed and the pillows. The location is very nice.

The breakfast is okay, but not great. The coffee machine was sub-par. There are too many people for too few coffee machines. So, we waited and waited... The parking spaces are extremely narrow.

Great location Lovely staff Rooms spacious The Gallery is a lovely area to end the night Breakfast was fine apart from the horrible looking scrambled eggs which maybe tasted better than they looked I just wasn't that brave

The Scrambled eggs

An amazing hotel in the lively center of Budapest!! Magnificent rooms and excellent food served in the morning. The staff is professional, kind and super helpful...definitely recommended and sure that we will come to Budapest again and we will return to the hotel!!!

The location is excellent, with metro stations, bus stops, and tram stops nearby. Plenty of great cafes and restaurants are within a 10-minute walk. The breakfast was outstanding, surpassing all expectations.

The hair dryer was not functioning (we got a replacement, but still), and the drain in the bathroom sink was sort of clogged (slow).

A wonderful hotel with friendly staff, breakfast with large variety and located near all the attractions.

Everything was amazing!

The location was excellent, and the facilities were clean and modern. The Breakfast was amazing, with 5 islands of food types. I highly recommend it!

Third time here, came back for the location being well connected to public transport and its a classy, modern place with a bar and wellness centre so a solid choice for facilities. Staff are great and its very clean. The breakfast has a fairly good selection, not absolutely everything you might want at all times but sufficient to be useful if you want to save time looking for places - although there are some breakfast cafes nearby anyway. It is also very close to Szimpla and Gozsdu areas which offer great nightlife all within walking distance.

The rooms are quite small, I upgraded this time but the executive double had a strange shape bathroom, really poorly laid out so the shower door didn't open fully because it collided with the toilet and the toilet itself was right up to a dividing wall between it and the sink, really quite cramped considering it was an upgraded room and probably better if they'd done away with the bath, not sure how many people benefit from the bath but decide to put up with the other end of the room being squashed together. The upgraded us again when I said I wasn't happy with it and although the suite was even bigger it too is a funny shape, the bathroom is very large but the living space is more of a corridor than a room. I also found the sofa uncomfortable and because the room is narrow its not positioned well. I can't be too harsh as its a very old building and they're working with what they have but for the price it is a bit compromised. I also must mention that the jacuzzi has been removed - as a returning visitor it was disappointing to see it gone as I was looking forward to using it. Worth noting that all of the gripes of based on a high expectation of the place having been a previous and returning visitor, they have rightly earnt the good reputation which is why I was slightly disappointed this time around, none of what I've said should put you off giving it a try.

Upgraded room and the unassuming lobby and bar

Nothing

Food super Hotel staff excellent Would stay again

The Continental was a clean, beautifully designed hotel located right where we needed it. The rooms were clean, staff were friendly and very helpful. We would definitely recommend it to friends.

Proximity to the attractions Clean and comfortable.

Cold porridge at breakfast but rest of food absolutely fine.

Clean and comfortable. Very helpful staff.

Breakfast was plentiful but some cooked items had dried up as left sitting for too long.

The staff, particularly the gentleman who helped us with our luggage and gave us lots of information when we arrived, always said hello and had a nice chat with us before we left. Reception and all staff also very friendly. Lovely breakfast and plenty of facilities. Good location and striking architecturally. Comfortable beds and rooms.

Nothing.

Staff'Kindness

Everything.

The Front of house staff and in the gallery bar were always very helpful and professional. Liked the touch of having a concierge meet us from taxi and guide us to our room.

The heating in bathroom was not working so was quite cold. The fan heating in the room was very noisy when switched on. The pillows were not comfortable.

Location is very central. Staff were very friendly and helpful. The breakfast was really nice. Overall our stay was very good value for money and we would definitely stay here again.

Food in the hotel restaurant was a little overpriced for the quality served compared to other restaurants in the area.

I visit this beautiful old Hotel over a decade. . It's located in Budapest's heart so you can enjoy delicate cuisine in the surrounding streets. I would also recommend the restaurant on its own. A high class cuisine. The own Pool and small Sauna on the upper floor is a welcome treat after long walks during the winter season. As Espresso is my business I will tell you a secret. Probably the best Espresso in Budapest. We tried for sure. The perfect start in your morning with that breakfast. Well done to all the individuals who are doing there job there. I'm always blessed to be your guest ladies and gentlemen. See you in spring again. Thank you for everything :)

There is nothing what you can complain about.

Beautiful room, great stuff

The mattress is too soft

Great location, impressive style interior

Room slightly on the small side but ok

Very good Thanks for a wonderful stay Beyond our expectations

The breakfast can be little more better

Beauty

Staff laughing in the corridor in the morning.

Everything was even better than expected. It took us only 15 minutes on foot to reach the hotel from the main rail station. We were greeted very well. Breakfast was great. We would recommend to book lunch in the restaurant in hotel in advance. The pool was not big but more than enough.

The staff were very accommodating and the breakfast selection.

Pool and sauna are amazing with nice rooftop pools, bar area is cool and whole building is nice

Everything was great

Lovely helpful and kind staff all round, excellent breakfast , great location

Very small pool spa it was nice but you had to pick the moment to come Really thin small towels in the room

Perfect breakfast with lots of choice amazing fresh cooked omelettes . Staff were lovely reception extremely helpful. Cocktails in the atrium were fabulous and snacks too. Great pool to relax in after hard days sightseeing. Thank you for our lovely family birthday trip made memorable xx

Loved everything

Beautiful hotel with very friendly staff. Although a couple of reviews said the rooms were small, we did not find this to be the case (at least it wasn’t small by our standards). A lot of reviews also mention the location not being the nicest, but we loved it due it it’s close proximity to good restaurants and bars (we found the ones around here to be less touristy than the centre), and we never once felt unsafe. Spa facilitates are nice and the breakfast was great with a big variety of options.

Spa facility and breakfast could get crowded, but it wasn’t a huge problem for us and we never had to queue for breakfast, even though we saw that others did on some of the days.

Lovely hotel, the hotel was in a great location and everything was clean and beautifully decorated. Staff were all helpful, only complaint was that the room was really hot and the window only opened a crack. We didn’t have any food in the hotel so can’t comment what this was like.

Friendly staff excellent location nice cleanrooms

Exceeded our expectations, the hotel is beautiful. Staff were very welcoming and accommodating, everything was super clean and bed was comfy! We'd definitely love to stay here again.

Location, interior of the hotel, staff were wonderfull and helpfull.

Joined rooms (seperated by doors), slow water drainage in the sink bathroom, be earlier in time for breakfast or you will wait in line for a seat.

Breakfast was great, even on our last morning we left before breakfast and there was coffee and croissants. Room was fab... location perfect

One tiny, tiny thing was my bed sheets. Maybe it was my mistake, not sure if they had matrices cover or if I mistaked it for a sheet. I normally expect matrices cover, then sheet then duvet sheet, then duvet. But totally not a big deal at all,

Good location, lovely staff, clean rooms!