Hotel AKA Boston Common, Boston

Welcome wine, great location, small but comfortable room, good front desk service

Nothing much service for kids, no welcome drink for kids. There are many drinks in refrigerator and food on the counter but it is not free. No microwave.

having kettle in the room

not having fridge in the room, no tooth paste

Very friendly personnel, nice bathroom, comfortable beds, a great location--a lot of things were accessible on foot.

Room very spacious with desk, good Wi-Fi connectivity, nice bathroom. All staff very friendly, attentive and helpful.

Nothing - I would stay again. Was the perfect location, and even though they were renovating in some areas it had no negative impact on my experience.

This was my second year staying at Hotel Aka for First Night. Each year, they have done their best to guarantee my expectations were met for my hotel room. The location is perfect, especially for Boston Common fireworks. The hotel is clean and classy. The employees were very kind. Highly recommend.

Location was perfect. The chair in the room was comfortable.

Needs lots of repairs. Small rooms. No food options. Bathroom doors would not shut or lock. No parking unless you use valet which was $65 plus they expected a tip on entry and exit which made parking over $100. Staff had little experience socially. Wasn’t a pleasant experience. I couldn’t imagine what it would be like during the busy season. A huge let down.

Comfortable beds. Great food at the hotel restaurant. Friendly staff. Valet.

Water pressure in the bathroom and mold on the ceiling.

Location, view, comfort.

The staff walked into my room. I was using the bathroom and they came to drop off a treat for my husbands birthday.

The breakfast area was beautiful. The room was cozy but modern, clean and inviting. The location was perfect and the staff were very welcoming. Thank you for making our stay memorable. We would love to visit again in the future.

The room is very, very small and the ratio price/value is bad, it is very expensive

Location

Everything was great

The building was under construction / renovation when I stayed there. It made less comfortable

Hotel had a great location for the site seeing we wanted to do.

The hotel was under renovation. Although it did not effect our room, the lobby was completely plasticed off. There was no notice of this when booking. There was no coffee making in our room. We discovered mid stay that we needed to request it. Also no room cleaning service was offered. Several things were missed telling us when we checked it. I'm completely OK with requesting services, however I need to know my options to request. A simple flyer would have been nice.

Location and staff

Lighting in rooms were terrible

Online

I didn’t like the construction in the entrance when you walk into the hotel I wasn’t aware they were under construction.

Simple and clean

Not enough shower supplies for two

The Staff (Nate) was super nice during a tough time with all of our flight delays.

It fit all of our needs

Location Large room

Room too dark even with all lights on Lobby was construction zone. Sheets hanging from ceiling

Very good location, nice setting and comfortable

Pricey for the overall experience.

Central location. Updated room.

Lobby under renovation. Difficult to maneuver to elevators.

The room was large and clean. Great location right on Boston Commons. The staff was great. Very friendly and helpful. It was a very busy day there due to a parade and the bellmen and lobby staff stayed cool under the pressure. "Better Sorts" lounge was great for meals and drinks.

There was no mention of the hotel being under construction on the website or in speaking with hotel staff. Photos of a beautiful lobby and an area with a pool table were concept photos. There was no lobby and the reception area was quite tight. They didn't have room service which was a surprise. Also, I requested early check-in, which they were eventually able to accommodate (about 3 hours early), but they charged for it which I've never had happen. It just seemed like they were still getting off the ground or something. Not a well-oiled machine.

Great Location

Great location for a concert at the orpheum

Parking is tough to find.

Location, price.

Refurbishment work being carried that we were not informed about.

Room layout for 2 queens was exceptional. Loved the large bathroom. A/C operation was fabulous. Quiet hallway and recess into room. Unbelievable location near Common. Didn't try any of the amenities so can't comment. We never use many of the hotel amenities during our visits.

Need to improve location and increase the outlet and charging ports in the room layout. Fix sealing around room door to limit noise from hallway.

It was clean and well appointed.

perfect location, very comfy and spacious room and bathroom, good beds, decent city-view (although I was expecting even better without vents/ fans in foreground), nice staff at reception desk

lobby under construction - quite claustrophobic corridor leading to the elevators, air-conditioning in the room which we didnt know how to control (either freezing wind or heating wave - we couldnt get desired state), very expensive

Location and the view, once in the correct room. The breakfast restaurant was very good.

It was under construction. Basically no lobby. No ice or vending machines at all. We arrived and we were given the wrong room. I booked a specific room with corner windows with a view of the gold state house dome. We were given a basic room with a one window room view of a brick building next door. When I went down stairs about the wrong room, I was told our room was not available because we arrived late in the day. I replied I paid for that room in full 3 days prior and my room should not have been given to someone else. I was told to speak to the manager the next day. The manager was very nice and we were in the correct room for the remainder of our trip. The hotel is very nice and I am sure it will be beautiful after the renovations. Just not a great first impression and wish the construction was completed before our trip.

Loved the view from 17th floor room

Didn't realize the lobby was under construction when we booked. Room was very minimal, not even coffee maker or kettle to make tea. Bell hop offered to bring up coffee maker but never returned with one.

Clean and quiet

No coffee maker in the room or microwave. I stayed 4 nights and would have loved to have them in the room

amazing place to stay for the Boston Marathon

Great location - just north of Boston Common so easy access to the main area of Boston and also over to Faneuil Hall. Staff great and friendly and we had a large comfy room with city views. Asked for a kettle that they provided with tea bags. Used the restaurant twice which was really good as well.

Could do with some USB ports in the room and none of the plus were in the correct place - otherwise all good.

Everything was nice including customer service upon check in.

Awful service by the phone. Some rude lady couldn’t send me invoice for my stay by email. Still waiting for someone to help me

Friendly front desk staff. Location. Good room size. Attentive housekeeping staff.

staff was excellent very attentive and courteous, location was fantastic short walk to all of the historic locations we made the trip to see, complimentary beverage service was a wonderful time to relax in the early evening.

Great location and value for money

they weren’t very generous with the free water

Wendy from the front desk was amazing! We loved the free boxed water and how nice and cozy the hotel was.

Our room was quite dated. A lot of the furniture was damaged and our bathroom looked old and dingy. I was notified they would be doing a major renovation so maybe it’ll be better next time we stay in Boston.

I would have liked that the breakfast could las til 11hours and that we would have some place ti eat at night.

That we could not have breakfast later even on Sunday and could not eat something at night.

Location was perfect! Room had nice amount of space. Decor was cute and fit in with the old style of the city.

We arrived at night and the valet guy was quite rude and not welcoming at all. Did not ask if we needed help. Acted as though he did not want to have to park our car.

The location was excellent, and the room had a great view and nice furniture. I also used the fitness centre which was very good.

I was cold in bed on the first night and requested a blanked the next day which arrived very quickly once I'd requested it. The room service wasns't very good - I phoned down to ask for a drink to be sent up and this wasn't possible. The lighting was moody, but not very bright in the main part of the room. The bathroom was a bit tired.

room was great with a view. breakfast was great!

Location…and chocolate cake

Location was great, room was comfortable

I did not care for the a/c not working, when we arrived our room was 76 so we opened the window and requested a fan. We had to leave the window open for the duration of our trip to keep the room comfortable which made it noisy and difficult to sleep.

The decor, location and facilities were great! The restaurant was really good

Bathroom, shower and tub were dingy and water pressure was weak

Convenient and clean. Great room size, liked it was on the small size with no big lobby. Not crowded at all.

Night mgr was unfriendly and refused to get me a blanket. Unacceptable for mgmt to refuse such a simple request. She said she would not go down stairs or wherever to get it and no other employees around. This was 10:00 pm on a Friday evening.

The big room, great designs

The restaurant Wasent open, no room service at night and the valley parking one day took 40 min to bring our car and we got late to were we had to go

Location is great!

Check out could have a 30 min tolerance.

Very well located. Nice room with city view. Very good Breakfast

The locations and the view absolutely cannot be beat. The staff were also very helpful, the bed was very comfortable, and the entire facility was clean and well-kept. Driving and parking might be tricky for an out-of-towner, but a taxi/Uber will get you to/from the airport in maybe 20 minutes, And the central location places you directly on the Freedom Trail and maybe a 15 minute walk to just about anything.

This isn't only specific to this hotel: I have no idea why hotels in the last 5 years or so are putting sliding barn doors on their bathrooms. I could hear approximately 90% of what my partner was doing in there.

The location was excellent.

Not sure