Expert reviews
“Right off Boston Common, with views of downtown and the Charles River, is the elegant high-rise boutique Nine Zero Hotel, with 190 rooms.”
Featured in New York Times’ 36 Hours in Boston.
“Style-wise, the place is sleek, sleek, sleek; all smooth lines with sudden bursts of vibrant color. Partake in the hotel’s personal-shopper-for-hire program and dress to join young, hip crowds at in-house vintage cocktail spot, Highball Lounge.”
Featured as Fodor’s Choice in Boston.
“Nine Zero has a bold, classic look and includes cosy, classy comfortable rooms, Kimpton’s signature complimentary wine social hour in its Living Room, and a downtown location by the Boston Common and Downtown Crossing that puts historic sights and good restaurants on the doorstep.”
What guests liked
- Friendly staff
- Continental breakfast
- Top location
- Comfortable beds
- Excellent Wifi
- Boutique style
All you need to know
This luxurious hotel features superb architecture and offers guests the best in accommodation options while in the city of Boston. The hotel itself is located in an excellent location where its proximity to landmark and notable areas of interest provides the perfect departure spot for guests. The hotel is located 1 block from the Boston Commons Park and Park Street T Subway Station, two of the most visited and most used places by tourists and travelers alike in the city. The historical graveyard Granary Burial Grounds is located across the street from the hotel while the popular market, Quincy Market is a 15-minute walk away from the hotel.
The hotel itself is eco-friendly and this can be easily noticed in the design and materials used for the construction of the building. The facilities in the hotels are driven and powered by eco-friendly materials. What this says about the hotel is that it stays true to its word.
The rooms in the hotel are modern and feature state-of-the-art facilities, furnishings, and fittings. The rooms in the hotel are a perfect example perfect blend of functionality and beauty. Standard features such as free Wi-Fi, iPod docking station, a well-stocked minibar and full air conditioning are part of the room.
The concierge staff of the hotel are efficient and friendly and can be easily approached for ticket and dining reservations. The Highball Lounge provides the perfect dining options for the guests of the hotel with its plethora of delicious and exquisite cuisines.
Hotel deals & lowest price guarantee
We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
17 April 2024
Fabulous
amazing place to stay for the Boston Marathon
17 April 2024
Great comfy hotel in perfect location
Great location - just north of Boston Common so easy access to the main area of Boston and also over to Faneuil Hall. Staff great and friendly and we had a large comfy room with city views. Asked for a kettle that they provided with tea bags. Used the restaurant twice which was really good as well.
Could do with some USB ports in the room and none of the plus were in the correct place - otherwise all good.
20 March 2024
Avoid phone customer service
Everything was nice including customer service upon check in.
Awful service by the phone. Some rude lady couldn’t send me invoice for my stay by email. Still waiting for someone to help me
1 January 2024
Fabulous
Friendly front desk staff. Location. Good room size. Attentive housekeeping staff.
22 December 2023
Very good
staff was excellent very attentive and courteous, location was fantastic short walk to all of the historic locations we made the trip to see, complimentary beverage service was a wonderful time to relax in the early evening.
14 December 2023
Fabulous
Great location and value for money
they weren’t very generous with the free water
26 November 2023
Friendly staff, property close to everything!
Wendy from the front desk was amazing! We loved the free boxed water and how nice and cozy the hotel was.
Our room was quite dated. A lot of the furniture was damaged and our bathroom looked old and dingy. I was notified they would be doing a major renovation so maybe it’ll be better next time we stay in Boston.
22 November 2023
Beautiful place, beautiful people.
I would have liked that the breakfast could las til 11hours and that we would have some place ti eat at night.
That we could not have breakfast later even on Sunday and could not eat something at night.
3 November 2023
Great location, great accommodations!
Location was perfect! Room had nice amount of space. Decor was cute and fit in with the old style of the city.
We arrived at night and the valet guy was quite rude and not welcoming at all. Did not ask if we needed help. Acted as though he did not want to have to park our car.
3 November 2023
Great location and good value.
The location was excellent, and the room had a great view and nice furniture. I also used the fitness centre which was very good.
I was cold in bed on the first night and requested a blanked the next day which arrived very quickly once I'd requested it. The room service wasns't very good - I phoned down to ask for a drink to be sent up and this wasn't possible. The lighting was moody, but not very bright in the main part of the room. The bathroom was a bit tired.
30 October 2023
Fabulous
room was great with a view. breakfast was great!
21 October 2023
Get the chocolate cake
Location…and chocolate cake
14 October 2023
Location was great but would prefer the ability to control the temp of the room
Location was great, room was comfortable
I did not care for the a/c not working, when we arrived our room was 76 so we opened the window and requested a fan. We had to leave the window open for the duration of our trip to keep the room comfortable which made it noisy and difficult to sleep.
6 October 2023
Fantastic vibe with awesome staff
The decor, location and facilities were great! The restaurant was really good
Bathroom, shower and tub were dingy and water pressure was weak
6 October 2023
Enjoyable
Convenient and clean. Great room size, liked it was on the small size with no big lobby. Not crowded at all.
Night mgr was unfriendly and refused to get me a blanket. Unacceptable for mgmt to refuse such a simple request. She said she would not go down stairs or wherever to get it and no other employees around. This was 10:00 pm on a Friday evening.
30 September 2023
Super comfortable and great location.
The big room, great designs
The restaurant Wasent open, no room service at night and the valley parking one day took 40 min to bring our car and we got late to were we had to go
25 September 2023
Fav property, great location, helpful and friendly staff.
Location is great!
Check out could have a 30 min tolerance.
24 September 2023
We had a very good stay. Comfortable hotel. Location is very good to visit Boston.
Very well located. Nice room with city view. Very good Breakfast
15 September 2023
Location, location, other great stuff that fits the location
The locations and the view absolutely cannot be beat. The staff were also very helpful, the bed was very comfortable, and the entire facility was clean and well-kept. Driving and parking might be tricky for an out-of-towner, but a taxi/Uber will get you to/from the airport in maybe 20 minutes, And the central location places you directly on the Freedom Trail and maybe a 15 minute walk to just about anything.
This isn't only specific to this hotel: I have no idea why hotels in the last 5 years or so are putting sliding barn doors on their bathrooms. I could hear approximately 90% of what my partner was doing in there.
9 September 2023
The best stay in Boston ever.
The location was excellent.
Not sure
6 September 2023
Great experience
Quiet and very well located Rooms with wooden floors instead of carpet Good size and closet space Complimentary coffee at breakfast time
A few stains on the bathtub
23 August 2023
Super location and internal decoration, but expensive
Location
Price, no view, and super expensive valet parking
7 August 2023
Expectations were met, thank you
Location was key, access to public transportation, proximity to commons, aquarium, theater etc.
Room furniture dated used hard.
6 August 2023
Excellent location, but beware some staff were not friendly and helpful.
Location is excellent. We stayed 4 nights and wanted to explore the city. That’s we picked AKA even it was pricey, $300 per night. We really love the location. As for the service, it was two sides. The evening shift front office staff were very friendly with customer focus oriented. The social hour staff, for both evenings, two different staffs, one male and one female, both were excellent and cheerful.
What made us to lower the evaluation score was the day time front office staff, very disappointed. For twice, one morning, before we went out my wife asked for a bottle water but rejected. And one afternoon when we came back home, outside was 91 degrees, we were exhausted and heated. We asked the staff for water. The young woman said no, because water was only for give to people when they check in. We explained and said we stayed here for four nights, and we really feel tired and wanted take rest in the lobby. She said she had no authority, need to check with her manager. The manager just sit next to her with phone on her hand and listened, but not talking. The young woman stood inside the counter, and we three standing outside of the counter, we waited for 10 minutes, the manager just pretend didn’t see or aware of anything. We finally gave up. What kind of the working attitude and customer service the manager was! Very disappointed for staff like her working in a 4-star hotel.
1 August 2023
Short but comfortable
The location and free coffee
Rooms are furnished quite dark but otherwise comfortable
25 July 2023
Very good
Location, bathroom very good.
would have liked drinking glasses, and coffee, for 4 people in room with two queen beds.
22 July 2023
Pleasant
The location is great. The service are good. When I need microwave and plates, they sent them to the room.
The bathroom has no lock. There are two shower heads and it took me a while to figure out switch to the main one. Wasn’t able to figure out turning water colder. The staff are not so friendly, when I ask questions about the laundry facilities, they are not so patient.
21 July 2023
Great location
Really excellent location, close to subway stations and right on the Freedom Trail, surrounded by history and close to Boston Common. Rooms were very nice and spacious.
11 July 2023
Great hotel in an excellent location. Parking is $$$. Avoid going out after 9pm. Good coffee & drink
The decor was fabulous. Large room. Happy hour was great.coffee in the lobby was delicious.
No safe in the room. Parking was very expensive. Tub was slippery & a bit clogged.
1 July 2023
Fabulous
Staff was so friendly!
Need coffee available before 7am!
29 June 2023
Great hotel, great location, thin walls walls, hot rooms
Great location. Almost all the staff was very nice. One front desk attendant was not helpful but the valets were great. Cool room
it was super super loud in the morning. Also the AC wouldn't go below 65 and it was sweltering in the room, so sleeping past 7 was impossible. But I did like the place really.
29 June 2023
Pleasant
The hotel was fine.
I am not happy there was no place to park and valet parking was $65.00. This thus is a detailed we should of been told about. I have never stayed at a place that was going to charge a person 65.00 to park. Not good. They would not even give me a discount. So had to walk over a mile for my car.
22 June 2023
Had a great stay. I will recommend to others.
The location is excellent. An easy what to quite a bit of the freedom trail. The subway is nearby for trips to further locations.
I would have liked a coffee machine in the room.
19 June 2023
Very good
nice location & friendly staff
The room could benefit from more light as it is currently somewhat dim
10 June 2023
Pleasant
Loved how close it is to Suffolk University
Room was very dark
5 June 2023
Pleasant
Room was small,, staff not very friendly
22 May 2023
Top Location, great room, poor service….
Great Location, could not be better. Nice interior design of the rooms, very welcoming and cozy. Felt very comfortable in the room, great bed…
Staff not really helpful or encouraged or friendly. We asked twice for a cup of coffee and it took 1 hour in the end…. Receptionist told my wife she had carry her luggage to the car by herself because there’s no bellman available and it”s not the duty of front desk… Not acceptable for a hotel at this price…. Only the bellman on arrival was great…
1 May 2023
Nice hotel
well design, confortable and perfectly located
The staff is not polite
19 April 2023
Pleasant
location
beds were not comfortable
1 March 2023
Good location
the best part was the Bar lounge, great food drinks and bartender.
The rooms felt cold, very small, the furniture was very low, and my room did not look like the picture.
4 January 2023
would definitely stay again!
very nice and the team gave us a free upgrade as we got engaged!
nothing everything was top notch
1 October 2022
Good.
Friendly staff and good location
Though clean and comfortable it was not as well appointed as one would expect for the price. I realize however that being in a great location it is on par with other hotels price wise.
22 September 2022
2nd stay here in 2 years. Convienent. Clean. as women traveling for leisure, felt safe.
location. easy walking distance to many of the tourist attractions, resturants
staff at front desk. our luggage was delayed due to short connection. we tried to make sure the staff at the front desk knew we were expecting a luggage delivery. when we called or went downstairs to ck on luggage ( 4 0f us, 2 rooms) we found a lack of communication at shift change. I was told I would receive a receipt via Email whenI checked out, never did.
16 September 2022
Pleasant
Great location
Non affable front desk, not clean bathroom, very cold room even if temperature was changed.
16 September 2022
Fabulous
The view and the position
The breakfast
2 September 2022
Great hotel - need to work on security though
great place and great location
some random street people wandering around the hotel ... homeless able to access the elevator and walk around the hotel was creepy ... security needs to be improved
19 August 2022
Walking distance to everything
Great location, we manage to mostly walk everywhere from there. We got a nice view as well.
For some reason there was always queue to the reception, even though there were no too many people
26 July 2022
recommended
great location modern hotel, very comfortable
nothing
22 July 2022
we enjoyed our stay and will recommend it to others.
The location and staff.
The common room or lack of one.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Wine/champagne (additional charge)
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Tour desk
- - Luggage storage
- - Concierge service
Activities
- - Fitness centre
General
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Pet basket
- - Pet bowls
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Daily housekeeping
Transport
- - Public transport tickets (additional charge)
Parking
- - Accessible parking
Miscellaneous
- - Key card access
- - Smoke alarms
- - Fire extinguishers
20 April 2024
Clean, quiet, friendly staff, and close to the Commoms!