citizenM North Station, Boston
Expert reviews
“Boston’s citizenM keeps the jet-setting budget-minded traveler in mind. The hotel’s vibe is bold, contemporary, and colorful, and the rooms are small, but well designed to maximize space and accommodate the comfy, extra-king-sized bed.”
“citizenM, a no-frills budget option, offers a prime Boston location close to historic attractions and the Italian restaurants of the North End, and next door to the TD Garden, home of the Boston Celtics and the Boston Bruins.”
“Inside and out, the Boston outpost of the Amsterdam-bred citizenM brand is a striking addition to the city’s old West End. It is positioned amidst a vibrant development that has extended the city’s biggest arena into a multi-faceted dining and nightlife centre, with public transport right on the doorstep.”
What guests liked
- Top location
- Comfortable beds
- Free Wifi
- Delicious breakfast
All you need to know
CitizenM Boston North Station is a super cool spot right above North Station in Boston’s West End. It’s tailor-made for anyone who wants to be close to TD Garden, historic neighborhoods, and the downtown buzz.
The hotel’s designer living room is perfect for chilling with a skyline-view cocktail, and if you need a late-night bite (or an early-morning coffee), canteenM is open 24/7.
The rooms are tiny but smart, think XL king-size bed, blackout blinds, mood lighting, and everything controlled by a tablet or app.
You’ll get free Wi-Fi, Chromecast, and a rain-shower that feels way more luxe than the space would suggest.
Plus, there’s a 24/7 gym, self check-in, and meeting rooms if you’re working.
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Location
Recent guest reviews
10 April 2026
Came to stay after concert. Clean, great location. Very nice breakfast!!
Location!
Shower really tight!
10 April 2026
Very good
good location, comfort lounge
high price during long vacation
9 April 2026
Very enjoyable
Location, very modern, beautiful lounging area
Not a complaint but would like to have coffee maker in room
7 April 2026
Exceptional
Location is perfect
7 April 2026
It was the best hotel Iv ever stayed in
It was beautiful
The elevators were difficult to use while tipsy
7 April 2026
I will be booking again
EVERYTHINGGGG
nothing to dislike
7 April 2026
Pleasantly surprised……I would stay here again.
It was nice and clean the bed and pillows were comfy. The room felt like I was on a cruise ship. The location was great. Breakfast bar was very nice but is not included with your stay.
They kept the wash clothes in the lobby, I was expecting towels and wash cloths to be together in my room like most hotels. No bottle water was given in room, would have been nice if you got thirsty in the middle of the night.
6 April 2026
Exceptional
Self check in was great and the view was amazing!
The frosted glass around the bathroom portion. My boyfriend and I got to know each other on a different level this weekend.
6 April 2026
Exceptional
The staff was so great!!
5 April 2026
Perfect locations for TD Garden events.
No cups for brushing teeth. Tiniset garbage pail. Only one way to get into bed.
5 April 2026
Great stay!
So close to TD Garden and the north station, friendly staff, able to leave luggage before check in and after check out so we could explore, decently priced food and drink
Windows on causeway side were advertised as “sound proof” but due to the location you could hear lots of varying noises (car horns, street performers drumming, etc.) but everything else about the hotel made it a great place to stay
3 April 2026
Good enough for a stay after a concert.
Location was perfect for our concert attendance.
Rooms were definitely sardine cans, no privacy, makeshift bathroom.
2 April 2026
Great location, beautiful view, incredible facilities, terrific staff!
Excellent location. My second stay at CitizenM in Boston, the first time was at Back Bay. Experience was terrific as expected.
No dislikes.
2 April 2026
Fabulous
Great vibe - very clean - super helpful staff - fantastic location right next to TD - late night areas to relax and have a bite/drink - roof top area was beautiful.
Bathroom not very private.
2 April 2026
Fabulous
The view and location
2 April 2026
We had an excellent stay! Super easy check in and out. Rooms are very clean, modern, and efficient. We stayed for a B
Location, cleanliness, staff
Relying so heavily on ipad for simple features like the lights
2 April 2026
I will be back again.
Everything
Bed pillows they were terrible
1 April 2026
Fabulous
The staff were king, the room is good!
No vegtables...
31 March 2026
Very good
Perfect location to get to TD Garden
Rooms were extremely small
30 March 2026
Good stay from a couple day's.
Close to stadium, shop, grocery store, restaurants.
Had to crawl out of bed because one side of bed is against window. Not good.
29 March 2026
Fabulous
Very enjoyable stay.
28 March 2026
Excellent choice. 9.5 out of 10
Cleanliness Staff Location Modern accomdations
No parking which they dont mention Cost me $100 for less than 24 hours pre paid
28 March 2026
Loved the experience
Loved the decor in the Living Room Good breakfast. Staff at the food and bar area were great - Thanks, Maddie!
Front desk at arrival not great.
28 March 2026
It was fantastic, loved it.
I loved the view out my window. Bed was comfortable
I don't have anything I didn't like
27 March 2026
Great location for celtics game
Location
Nothing
26 March 2026
Great location, value and exceptional staff
Great location for TD Garden venue, very friendly staff, it was my 2nd visit
It was all good
26 March 2026
Nice stay at CitizenM, North Station
Modern furniture and fridge in the room. Comfortable bed. Calm and quiet. Very close to Big Night Live music venue and the North station.
No cups or glasses in the room! Asked a house keeper who was kind enough to give me two plastic cups.
25 March 2026
Great
Location and bar area
Not keen on the sink being in the bedroom would rather it in the bathroom
25 March 2026
Great staff, clean room and great experience
Extremely polite staff and the layout and design of the property was really nice.
The only thing that I would have liked is a separate basic remote for the tv in the room. The iPad controlling everything in the room is very cool but the iPad had a few glitches with the tv. So a simple remote for the tv would have worked perfectly. But that is being very nitpicking the room all in all was very nice.
25 March 2026
Great stay , different kind of hotel experience
Great hotel . Close to everything downtown. Unique design of room . It is a bit strange having bed against window and crawling across the bed to get out .Having bathroom in main room with glass surround is different but we got used to it . Staff was very helpful and being next door to td garden was awesome.
Different style to room then I am used to. Bed seems crammed in ..
25 March 2026
Exceptional
The nice rooms
The connection of the phone with the tvs
24 March 2026
I enjoyed it this day. I’ll probably do it again, but I can’t control the temperature in the room.
Awesome
I could not adjust the temperature of my room because therefore if I take a shower in a very cool room, I develop cold and the more I turned it up this switched back so I had no control and it pissed me off and I was thinking it was no way I could do that because you already electronically set it so it would not be changed so the fuck can I use the shower in the air conditioner with blowing? I couldn’t turn it off. It was miserable, but that’s it.
23 March 2026
Great hotel
The rooms were perfect, only problem was shower floor was a little slippery. The staff was very helpful and very polite, always willing to help with anything and always greeted you when they seen you. Definitely using this hotel when ever I stay in Boston again.
Nothing really.
23 March 2026
Best value in the area with great rooms and staff.
Location is fantastic. The cost is incredible especially when compared with nearby properties. Every single member of the staff I interacted with was fantastic, knowledgeable, friendly and seemed to genuinely care about helping us.
Nothing
22 March 2026
Short and sweet stay with a perfect location and view !!!
Modern , great location , friendly staff !!! Amazing city view from the room!
N/a
21 March 2026
Ok for one night, but…
Close to TD Garden . Nice bar area.
Room was too small. Sink in room and bathroom/ shower was to confining.
20 March 2026
My favorite hotel in Boston
The hotel is a wonderful experience. I don't even know where to start. Everything is smart, the check-in, the control of the entire room work through a tablet, the view from the room is breathtaking, the shared spaces are awesome! Balcony, meeting offices, hall, bar, everything is so modern, enjoyable and conformable! I will come back every time I can! I really recommend 👍👌
19 March 2026
Exceptional
Everything!
18 March 2026
Fabulous
The communal facilities were great as was the location and breakfast.
Our room was very small, but adequate,
15 March 2026
Great place to stay!
The location was fire!
14 March 2026
Fabulous
Breakfast was wonderful. It was more than enough.
I would of spent 2 or 3 nights longer. I was there just for the Celtics game.
14 March 2026
Citizenm
The staff was fantastic , location was perfect.
Nothing
13 March 2026
Exceptional
The room was awesome easy check in! Parking was easily accessible
13 March 2026
Wonderful! I recommend!
The view from the bedroom was incredible! The common areas were really cool to hang out.
The bed was a bit too soft.
13 March 2026
Very pleased with our stay
Great location. Breakfast was good. Room was comfortable
12 March 2026
A quirky but very comfortable place to stay in the heart of Boston with a great view from the room
The location is fantastic, right around the corner from the North End and Beacon Hill and right next to the TD Garden, and our room had a great view of the city.
No coffee in the room! But they do make nice espresso drinks downstairs in the fun lobby.
11 March 2026
We loved the place and the rate was great.
To expensive, I dont eat much in the morning so I opted out because of cost/inability to purchase a small portion.
Free Coffee, most places have free coffee all day, or at least sell it close to cost.
11 March 2026
Exceptional
it was super modern
nothing honestly
10 March 2026
Exceptional
very clean and comfortable, location was perfect for TD garden
n/a
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
Services
- - Meeting/banquet facilities (additional charge)
- - 24-hour front desk
- - Business centre
- - Express check-in/check-out
- - Private check-in/check-out
- - Shared lounge/TV area
Activities
- - Fitness centre
- - Fitness
General
- - Non-smoking rooms
- - Facilities for disabled guests
- - Lift
- - Heating
- - Allergy-free room
- - Non-smoking throughout
- - Air conditioning
Accessibility
- - Wheelchair accessible
Miscellaneous
- - 24-hour security
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
Reception services
- - Invoice provided

More photos

11 April 2026
Comfortable, great location, safe, clean, good breakfast.