The Langham Hotel, Boston

Amazing facilities and in a great location to explore everything Boston has to offer.

NA

EVERY staff member is outstandingly courteous and welcoming !

Stunning rooms!

Simply fantastic

Nothing

it's close to Quincy Market. the staff is helpful. the room decoration is nice especially the closet

no bath

Last minute booking and hospitality was outstanding, from the gentleman who initially greeted us at the door, to reception staff, bell boy/porter and restaurant servers. Staff went above and beyond - offering a free UG on check-in, to a beautiful suite, with a complimentary bottle of sparkling wine delivered to the room, on ice, to celebrate an anniversary. Pool area relaxing, (although jacuzzi was incredibly hot) - area well maintained and facilities more than adequate. Beautifully decorated for the festive season and the bar area was inviting, with a real vibe about it. Definitely recommend and would certainly stay again.

Only down side - no bath in the suite - shower only.

Peaceful

Nothing

It was average

Room floor space could be better optimised

Good location. Friendly staff. Stylish room, very clean.

Nothing.

Location was perfect - walking distance of all main attractions. Beautiful hotel, very friendly staff.

The staff were absolutely brilliant, so friendly and helpful in all departments. The hotel itself is well maintained and clean and comfortable.

Nothing

Really comfortable bed and room. Excellent water pressure in bathroom. Turn down service was nice. Room service was fast. Great stay

I liked everything. I can’t even think of a single issue the whole time

I will be back! loved the staff. Especially Maeve at the Concierge...had a wonderful stay!

The showers. They need to be redesigned. I spoke to the staff about how the water Sprays out and on to the floor. they were aware of the design flaw and said they were addressing it...really all they need is a shower curtin to prevent a sippery floor from occurring and a possible slip from a guest.

Beautiful hotel

Excellent service. Maeve the concierge was exceptional in helping us during our stay

Nothing

This was a nice location in walking distance to many of Boston's main attractions. Our room was beautiful, and had enough space that me and my 3 kids felt like we had room to move and open our bags. The staff here, in particularly Jenna, the concierge, was above and beyond kind and helpful. Jenna helped my family book our ferry to Nantucket plus a car service to and from.

We did not love our dining experience at the restaurant, the service, taste and value did not meet our expectations. The restaurant is very beautiful and maybe it was just a off day. I would not let this deter you from this hotel.

Good facilities

No bottled water provided each day

Everything. Beautiful. Clean. Great staff

Nothing. It was perfect

Executive Club was truly excellent - food was fresh with real attention to detail, decor was tasteful, seating comfortable and most importantly the staff were amazing.

Nothing - perfect stay

Location, room, and friendly staff

Our room was located above the indoor pool, and it was noisy. We would have preferred a city view. 

Beautiful hotel. Great location. Fantastic helpful friendly staff

Breakfast in the lobby of the old fed was lovely! We also got comped bc the night before the fire alarms had gone off quite late. The service was exceptional.

The seating covered up the old fed medallion on the floor— I would keep seating around that as a focal point. What a shame to cover up your lovely history.

The room is space with very good quality.

During my three-night stay, I was housed next door to a family with a dog. The initial night was ok, however, starting from the 2nd nights, the dog was barking from time to time. The situation became particularly distressing on the third night. Upon returning to my room, I was met with a strong and unmistakable dog odor. This experience was deeply unsettling, especially given that I am not a pet person. I was learnt from the front desk that this is indeed a pet friendly hotel. While I understand the importance of catering to various guest preferences, I believe there may be room for improvement to ensure a comfortable and harmonious experience for all, such as Pet-Specific Accommodations for designating specific areas or floors exclusively for guests with pets and enhanced communication for allowing potential guests to make informed decisions based on their preferences.

Very comfortable big bed. Lovely amenities In the bathroom

Can’t fault anything.

Great location. Very friendly and helpful staff.

Nothing.