Hotel W, Barcelona

Eveything was wonderfull 😁😁😁

Should have been notified the real gym was under reconstruction, temp gym small

Amazing views. Staff were brilliant. The location was amazing

Small pools. Not enough food choice at restaurants. Very expensive room.

Sea views.

There was water damp on the carpet in one spot. We initially thought there overflow of water from the shower. But it never resolved until check out.

The location , the cleanliness as well

The check in process , something should be done , ended up waiting for so long in the queue to be processed

W is always our home when we go to Barcelona. We love the place and the facilities. The rooms and suites are comfortable.

This time we had an issue through the back and front desk but handled and we enjoyed the day. Thank you!

Nice Breakfast buffet

Perfect location. Friendly staff who gave me early checkin and complimentary breakfast. Really great service and facilities

Aircon does not go colder than 20 degrees Needs more lighting in rooms

Absolutely stunning property Amazing view from our room Room was spacious Friendly staff

Check in and check out was a bit slow

Amazing staff

Poor communication with management

Views

Check in wait and breakfast is just Ok

Location, food, some service was excellent

Triple room not ready, even on return to hotel after first day out and very early flight. Check in and out took a while. Service by the infinity pool bar was dreadful. Didn’t take drinks orders, confusion about where we could sit to eat by different members of staff meaning lunch took 45 mins to be ordered. The lower pool was great service.

Location - felt luxurious . Views stunning . Staff very helpful sourcing bang equipment eg microwave and baby bath delivers to room . Room service and food also excellent

Maybe we were not right demographic - mum daughter and baby not really wanting a late night pool party below our bedroom window !

Location and view

Safety!!! It was stolen my Jacket 🧥from my room!!!

I like hotel, room nice comfortable corner room nice seen. love to stay back.

room AC wasn't good last night was in hell

Beautiful property with great location and amenities

Service was not up to standards expected at the W.

The hotel is very nice and the restaurants are excellent.

I had an issue with my laundry which was very disappointing

The view from the room was stunning, the food at the restaurants and by the pool was delicious, and the cocktails were excellent. There was great music that added to the lively atmosphere, and the service throughout our stay was very good. The bed in the room was also extremely comfortable

We received our room only after 3:00 PM. The hotel is relatively outdated and requires renovation in several areas. Unfortunately, the room we got was not clean enough.

Location good staff at the pool very friendly I travel with my daughter it’s kids friendly .

The waiting for the room it was around hour I send email about birthday we celebrate nothing been done at the room as I wanted to surprise my daughter when I ask at the reception they was like ok we will check so they bring after this small cake with printed card nothing personalise as I do go abroad a lot on my birthday and this was really miss organised so when we arrive they said they prepare the room so we wait till 4 pm check in from 3 pm last day I ask if they can do late check out a bit rude way answer that u have to call zero about that . It’s more hotel staff the pool staff was amazing. Breakfast also it’s not much to choose from small restaurant .

Original building design. location, view, spa, breakfast

Hotel needs complete re-furbishing and interior design upgrade

Good breakfast

Feels a little dated

Location, breakfast,

Service, especially on the terasse sometimes was not well coordinate. There were 4 different waiters attending us within one our, orders took very long or were forgotton.

Location and viewing

At Noxe restaurant,the behavior of the waiter Elan was at its worst level , arrogant and rude . His supervisor was defending him instead of teaching him to be polite with all types of clients.i left the restaurant very disappointed with 4 of my guests.

Wonderful view, clean room, staff welcoming & efficient, and awesome breakfast

Location and spacious rooms

Room service: I ordered bottles of water and a tissue box and never delivered to my room, even after calling back twice.

Very pleasant experience

I was missing real bathroom. Which ist not directly in the living room.

It was a fantastic stay! The location and hotel facilities were great!

Friendly staff, amazing location, great service.

Glasses not cleared by Housekeeping but that’s it.

suitable star 5 hotel, very luxury feeling, great location, great breakfast, great service

cannot late check out, even though explained we had late flight to catch..

Rooms were good

Ridiculous queues for breakfast every morning

everything was perfect except the level of the floor, was expecting high level, at least above 10th floor but they provide 4th floor

Everything

Location and view are perfect and really unbeatable in Barcelona

Staff and charging process like in average 3 star hotel - I took 30 minutes to check-in, in spite of there was only 1 person in line before me. - Giant line for check-out. Why do I have to wait for check-out at all? - On Saturday morning I was hearing a noise of drilling for 20-30 minutes. Are you doing renovation on Saturday? Really? - Charging random amount of money. The receptionist said one amount for the room another amount for the deposit, but eventually charged money which doesn't sum up into these 2. Just some random amount. When I asked him why I had to pay this amount for deposit, he started to explain how charging would work, if I had a credit card. Come on, man, I don't care how you work with your credit cards. I came in with a debit card and told you twice that I'm not going to use a credit card. Why on Earth are you still lecturing me what would happen with a credit card? - Upselling is on level of a cheap 3 start hotel which trying to survive at any cost. I came to relax in the hotel, I don't want see everywhere endless "take it home just with X price". If you are using any facilities for 3 minutes, then they will try to sell you something additional 3 times.

View was exceptional and we were given an upgrade to make it even better

We were not notified it was a Three Kings parade and got stuck near the Colonnade monument. It would have been nice to be told earlier to expect a parade crowd and no taxis available.

They could n help us to add a night neither hotel nor the booking.com

The room was super nice

There was continuous noise throughout the whole night, like someone was walking or the wind was hitting something. It was really annoying.

Location, facilities, room size were all perfect

The hotel feels a bit tired overall, possibly time for a refurbishment

View & room style

- 12 min wait on check-in - Allthogh I asked to have things waiting in the room (Cheese plater, flowers, bed decoration) - they were just advised when I was in reception and room was not holding the promise it should have. - could not turn-off the lights in the toilet & shower all night - some sort of security that one will not hit his head to the glass maybe, but it ruined the sleep.

Location , staff friendliness and health centre

The location and view was amazing . And the amenities were top of the line.

I think a lot of things are overpriced in the restaurant and lobby services.

Hole to the room

Location, view as well as top-notch service

A bit overpriced and interior is quite cheap/modern not really feels like luxury (a bit trashy)

View was fantastic.

Looking slightly dated. Carpets were stained and old in the room. Dated decor

The room was amazing and the staff exceptionally friendly. The views are exceptional.

The car park is dangerous. Our car was broken into with baggage stolen and the area is not safe, despite seeming to be part of and owned by the hotel. Don’t leave bags in your car.

View and amenities

the Room layout. the concept of open sink and separate toilet was not convenient.

Loved view from the entire room including from the bed. Straight down the Americas Cup course and the beaches. Stunning

Impersonal public areas, difficult to access.

Upgraded room was amazing

Ordered a drink from the bar was given a completely different drink which I gave back and was told they didn’t have what I ordered. Why didn’t they tell me instead of giving me another alcoholic drink. I requested a room next to my sister which I was given however it took nearly 30 minutes while reception sorted out our room. Didn’t get access to our room until 5.30 pm

Beautiful view, pools, beach, great food served, Choya restaurant

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View, breakfast, pools

Cava supposed to be in room by arrival, not there. I was phoned 4 times within first 30 minutes regarding this.

The view was great