Hotel The Peninsula, Bangkok

good breakfast overall the hotel was excellent

Location was great and the service was exceptional.

There was nothing not to like.

Everything x

Nothing x

The food and place of the breakfast is very good, making it the most enjoyable time in a day. The food of the Chinese restaurant is delicate and delicious. The river view of my room is magnificent.

The ventilation of the bathroom can be improved. The safe in my room failed one time. Though the staff attended to it promptly, it might be a big problem if I needed to catch the plane.

Friendly and very helpful employees with always time for a chat. The relaxed atmosphere by the river. Always a positive experience to stay there.

Beautiful hotel with excellent views of the river and wonderful food. The hotel's boat will take you across the river or to the Icon Siam. The service is amazing, everyone was exceptionally nice.

I love the Peninsula! I try to go every year and enjoy the pool . Food and amazing service. The staff make a HUGE effort to be kind. Very impressive hotel!

No place to eat if You skip the buffet.

Fantastic huge room, and bathroom, but more of a traditional feel. Location perfect being on the river and with a regular shuttle service free of charge to various places up and down the river, and access to points where you can catch the hop on and off river ferries. Most amazing buffet breakfast, and food and drinks excellent.

Slightly dated controls in the room for opening and closing curtains, TV , Lights etc

One of the BEST hotels in Bangkok. PERIOD. There is no way that you will have a bad stay in a place like this. Every single thing was SPOTLESS! Such an amazing experience.

No complains.

Amazing oasis in a busy city. Truly a place to relax and unwind. Fabulous views, staff, food and so much more. Private boat taxi for guests is a big bonus. Rooms are a bit retro but they have character and lots of space. The hotel is like stepping into an old movie.

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We stayed 4Nihts thererfor 4times breakfast everymorning is the same food it's bit boring, specifically fruit section is nothing special compared to others

Everything. Fantastic location and facilities. Friendly and helpful staff. Excellent breakfast. It delivered as it always does.

Having to leave so soon.

The staff was very accommodating and kind. From check in to check out, the experience was wonderful.

Outstanding, outstanding, outstanding - everything about the Peninsula experience was truly exceptional.

Our stay was on Christmas Eve and we were unaware, prior to our arrival, of the planned Gala Event, which limited the dining options for us on that particular evening.

Evething were awesome! Location, room with amazing wiew, boat transfer to shopping mall. Delicious food and manager who always take care of you. There are really comfortable and friendly atmosphere and I will come back. Thanks a lot! Appreciate your efforts for our staying!

Luxurious 5 star hotel. Decor is a bit dated but generally very well apppointed. Staff were excellent and very helpful. Nice touch when we were leaving Bangkok there were hotel staff at the airport to assist with checking in through to the security gates. Showers were the most powerful I have ever experienced. Room were a decent size and all have good views of the river.

The only option atthe riverside cafe for breakfast and evening meal is a buffet (no a la carte). The evening seafood buffet is rather expensive especially if you have a seafood allergy! The hotel is loacted on the river and provides a shuttle boat servoce to the othetr side but this just adds to the time taken for any journeys into the centre of Bangkok. There is very little in the way of vaiable F&B options around the hotel.

Customer service of staff - in general, in hotel, restaurants and especially at the Pool. Also, the transfer car service to the airport was excellent. Mr. Chu (sorry if spelling is wrong; he is the gentleman that met us at the airport upon arrival and at departure walked us through checkin) is the most excellent. Driver Sonny is also excellent and would highly recommend. The NY Eve party and banquet was AWESOME!

Carpet on our floor (27th) and room carpet did not appear very clean. The room (2706) is technologically outdated for modern devices. We had to plug our phones in the dressing room or bathroom. Staff should walk guests through operation of lighting and plug ins upon arrival without the guests having to request the information.

Lovely pool area and spa. Restaurants directly at the river and great skyline views from the rooms

Traffic around the property has gotten really bad and the room furniture is not very modern

The extraordinary staff & their unbelievable kindness. Nothing was too much trouble.

There was nothing I did not like!

Everything was perfect!

Nothing

Outstanding service. Great location.

I did not stay there enough time.

Fantastic location with stunning views, complemented by a convenient shuttle boat service to Icon Siam.

The buffet breakfast could use some improvement. I would suggest adding more variety by slightly changing the menu each day. On a positive note, all the staff were very friendly and welcoming.

Excellent service by the staff. Very attentive and caring:

The best place in Bangkok! Magnificent hotel, exceptional service, great staff!

Pool is great, nice breakfast and massage facilities. Staff are excellent.

Nothing.

Very beautiful and relaxing environment. Efficient staff. Kind personnel.

Nothing to dislike.

Relaxing, quiet, efficient, very comfortable, great view of the river.

Nothing to dislike.

Wonderful old classy atmosphere, very helpful staff, relaxing swimming pool and great Thai restaurant by the river. The room was large and the bed very comfortable. Amazing stay for a couple!

A truly exceptional hotel with flawless attention to detail and personalized service. This is the finest hotel I have ever visited. The staff are warm, respectful and efficient without being obsequious. We particularly felt taken care of by the desk manager and by the porters at the desk (thank you Earth!). The suites are beautifully appointed and enormous with fresh flowers even in the washroom. The breakfast buffet is like no other with delicious dishes from Asia, the Middle East, Europe and America.

Nothing. We loved our time at this fine establishment and will certainly be back!

Location. Layout. Facilities. Views. Boat service. Restaurants. Pool. Thai Restaurant

Very small detail but the tech in rooms was a bit old school - was not a problem and added charm and all worked, but different from London establishment. Pool food not to same standard as rest of offering.

Our stay at The Peninsula Bangkok was nothing short of exceptional. The stunning riverside location, impeccable service, and beautifully appointed rooms made our experience unforgettable. From the warm welcome to the thoughtful attention to detail throughout our stay, every moment felt special. The dining options were outstanding, offering a perfect blend of Thai and international flavors. We left feeling refreshed, pampered, and eager to return. Highly recommended!

Everything, this is a hotel you cannot but enjoy, the staff especially from the room service attendants to the higher echelons, you are treated with so much kindness and respect

There is nothing to dislike

The location , the staff , the service ..

The rooms were absolutely amazing. The breakfast was amazing. The whole experience was amazing.

Amazing stay - it really is a fantastic hotel and the staff were brilliant.

I thought the food could have been a bit better

Absolutely one of the best hotels in the world 🌟 Glorious, spacious, and exceptional service 💯

Loved the room, pool and spa. Amazing food and beverage options. Wonderful service.

We booked a double room. The bed was two twins pushed together with double sheets on, so it was not comfortable. We didn’t realise until we got into bed late after dinner so it was too late at night to change rooms.

Beautiful rooms with every comfort provided. Fantastic and attentive staff. Great facilities.

Room service served a raw chicken satay, the manager assured us that the chicken had been sous-vide to temp, but this item had clearly had been missed and was without doubt raw. Initially an offer was made to take the chicken satay off the bill and I had to have another conversation to explain that the entire room service had been abandoned with the worry of potential food poisoning as a portion of the raw chicken had been eaten. Neither the dining experience nor the management response to the complaint were what we would hope for from the Peninsula hotel that prides itself on, and charges a premium for, exemplary customer service.

Everything

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Good location, always up to expectation

There’s no place I would rather chill than The Peninsula Bangkok. Back to my beautiful suite with the heavenly bed & views over the Chao Phraya, the his & hers bathroom (with a choice of robes!) & a seperate wc for one of us 🙄 The walk-in wardrobe complete with newspaper/shoe shine box, plus daily treats, endless supply of coffee & ice… still the best buffet breakfast (more on the food later) & the most relaxing, well managed pool in Bangkok. Even the boat captains excel. My first Pen experience and still my favourite.

There’s nothing to dislike, it’s exceptional.

The best hotel in every respect. Rooms superbly equipped, wonderful staff, impeccable service, every facility imaginable and in a great location

Literally nothing could have been improved upon

We came as a family with 5 in 2 rooms. An exceptionally great hotel in Bangkok with friendly and helpful staff. Rooms are fantastic, so is the pool and spa area. I found the transportation services extremely practical, esp the boat services. The terrace cafe for a drink at night is then a great spot to close the day.

Breakfast is at times a bit crowded, try to avoid peak hours. I would recommend to the hotel management to open the secondary breakfastlocation in the chines restaurant by default to avoid queue at peak times

Rooms and suites at The Peninsula Bangkok are spacious, impeccably designed, and feature all the modern amenities one could desire. Floor-to-ceiling windows ensure that the stunning city or river views are never far from sight, and the attention to detail in the decor—rich woods, elegant fabrics, and tasteful art—creates an ambiance of sophisticated comfort. The service is where The Peninsula truly shines. Every staff member seems genuinely committed to ensuring that guests have a memorable stay, anticipating needs with a level of attentiveness that feels personal yet never intrusive. Whether it’s the concierge arranging a bespoke city tour or the housekeeping staff adding thoughtful touches to your room, the service here is nothing short of exceptional.

Superior service and staff!

So well maintained it is spotless and an oasis of pure comfort!

Everything ! Everyone is so professional, loved the property It will be my second home in Bangkok

Absolutely nothing !

Everything perfect

Amazing service from A to Z. Room was great as we paid for a suite, we had everything we need for the baby and the food from the room service was amazing. The hotel was beautiful and the shuttle by the river to access to the shopping mall and other areas was a great experience. The staff was really amazing as well. We did enjoy our stay

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Breakfast, pool

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