Sagamore Pendry, Baltimore

It is a beautiful hotel. The room and from what I saw the rest of the hotel was super clean and well maintained. We also really enjoyed the atmosphere. Edison lights, and décor to match. The bathroom in the suite was exceptional, beautiful large tub, two person shower, double sink and separate toilet. Toilet paper was okay, much better than traditional 1 ply hotel tp. The balcony was nice and roomy and the harbor view was great. Was a little cold so didn't get to enjoy it. The service from start to finish was exceptional, the front desk was great, the valet station was great and all went above and beyond.

The bed was a little stiff, I enjoy a hard bed, my wife was unhappy with it. We got in late, past 10pm, and the room service was very impersonal, didn't know our room, the choices were extremely limited and the food was mediocre. Old bay seasoning chips was literally the only side option. It was at least fast. The room size for the money was a little small. The parking was a little tough and confusing... again we got in late. Our only option was to valet, $50 a night.

the property is gorgeous and meticulously maintained! the location is near lots of restaurants and things to do.

everything

Beautiful and unique architecture. Right on the water. High end and modern finishes in rooms.

NOTHING. LOVED EVERYTHING

The room was excellent, as well as the service. The menu options are also great.

Valet parking is $50 a night. It's a steep price, but seems worth it.

the pool

taxi service

location and amenities

we’re looking to watch football in the bar area and get some food. ideally; we would of loved to have table service. the restaurant at that time wasn’t busy. we didn’t understand why that would be hard to accommodate. bar itself wasn’t busy either and bartender had us come to the bar

everything!!!!

Great location on the Harbor in Fells Point. Outstanding staff and great service

Nothing!

everything. decor, staff friendliness, comfort, food

Great pool! awesome location! Friendly staff!

nothing

all was great ! wonderful decoration, very very nice staff and a wonderful pool on a well located area.

menu could be more adapted for children

Everything but especially the pool.

Pricey but i can't say it isn't worth it.

really nice bed, comfortable shower, well-decorated room, good location, quite safe

the crab cake is too savory (I drank two bottles of water that night) I spotted an ant in my room, which concerns me a little

Only had the pool bars food with was ok. Fish tacos made me sick. Eat breakfast and dinner at nearby restaurants. Staff were very friendly.

Pool food with the exceptions of the mash burger

From our arrival and the valet parking being so helpful although i chose to find my own parking, to the front desk agents and waiters at the pool serving us with such a smile on their face. Food was amazing. Atmosphere is second to none. Will definitely return for another stay.

Nothing to complain about.

The customer service level was above and beyond. Everyone really cared if you were happy. The pool is fabulous. The rooms were great. A total pleasure of a hotel!

The Starbucks is 2.5 blocks away - wish it were in the lobby! They didn’t have taxis (apparently due to the cobblestones?) and the Ubers took long to arrive.

location

price

everything

New and very nicely executed hotel. Experience from check-in to departing was excellent supported by courteous staff.

Room on ground floor lacked privacy with support staff path just outside.

I liked the room overlooking the indoor patio and fire place. I loved the location I did t have breakfast The staff was superb.

Nothing I can think of but maybe a little cheaper.

From arrival the staff were pleasant, eager to help, and informative. The hotel is beautiful, clean, and has a great scent. I plan on returning soon! The view was serene

nothing

The property was immaculate and the staff were exceptional! Our room was beautiful, the beds were so comfortable and we had a gorgeous view of the water. We had a mini fridge and microwave in our room per our request. One of the most convenient accommodations was the car service.

For the price, a heated pool, hot tub or spa service on premise would have been nice. We did not have access to the pool, as it was "out of season" in mid-April. While we enjoyed the breakfast at the Sagamore, our dinner was disappointing in comparison to the rest of our experience.

The location of the hotel was perfect - I've visited Baltimore a number of times and most of where I frequent is within walking distance of the Sagamore Pendry. The room was beautifully curated, the specific location of the room was on the 1st floor but those rooms are behind a set of doors that required a key which added an additional level of security which was much appreciated. I will say my favorite part had to be the heated floors in the bathroom.

My friend and I stayed in a Terrace Courtyard room and while I expected noise from the courtyard, I wasn't expecting how loudly and clearly you could hear people in the hotel hallway at all hours of the night. Also, one our bathroom towels was torn and fraying but since we were only there for one evening, there wasn't a need for a big fuss. Not sure if there's a way to quality control that since I know hotels sometimes outsource laundry but just something to note moving forward!

Truely exceptional property. Check is staff where outstanding

Bar staff were attentive but mostly interested in speaking with each other