Sagamore Pendry, Baltimore

Everything but especially the pool.

Pricey but i can't say it isn't worth it.

really nice bed, comfortable shower, well-decorated room, good location, quite safe

the crab cake is too savory (I drank two bottles of water that night) I spotted an ant in my room, which concerns me a little

Only had the pool bars food with was ok. Fish tacos made me sick. Eat breakfast and dinner at nearby restaurants. Staff were very friendly.

Pool food with the exceptions of the mash burger

From our arrival and the valet parking being so helpful although i chose to find my own parking, to the front desk agents and waiters at the pool serving us with such a smile on their face. Food was amazing. Atmosphere is second to none. Will definitely return for another stay.

Nothing to complain about.

Unique place with fun amenities in a cool part of Baltimore

That we didn’t stay longer

The customer service level was above and beyond. Everyone really cared if you were happy. The pool is fabulous. The rooms were great. A total pleasure of a hotel!

The Starbucks is 2.5 blocks away - wish it were in the lobby! They didn’t have taxis (apparently due to the cobblestones?) and the Ubers took long to arrive.

location

price

everything

New and very nicely executed hotel. Experience from check-in to departing was excellent supported by courteous staff.

Room on ground floor lacked privacy with support staff path just outside.

I liked the room overlooking the indoor patio and fire place. I loved the location I did t have breakfast The staff was superb.

Nothing I can think of but maybe a little cheaper.

From arrival the staff were pleasant, eager to help, and informative. The hotel is beautiful, clean, and has a great scent. I plan on returning soon! The view was serene

nothing

The property was immaculate and the staff were exceptional! Our room was beautiful, the beds were so comfortable and we had a gorgeous view of the water. We had a mini fridge and microwave in our room per our request. One of the most convenient accommodations was the car service.

For the price, a heated pool, hot tub or spa service on premise would have been nice. We did not have access to the pool, as it was "out of season" in mid-April. While we enjoyed the breakfast at the Sagamore, our dinner was disappointing in comparison to the rest of our experience.

The location of the hotel was perfect - I've visited Baltimore a number of times and most of where I frequent is within walking distance of the Sagamore Pendry. The room was beautifully curated, the specific location of the room was on the 1st floor but those rooms are behind a set of doors that required a key which added an additional level of security which was much appreciated. I will say my favorite part had to be the heated floors in the bathroom.

My friend and I stayed in a Terrace Courtyard room and while I expected noise from the courtyard, I wasn't expecting how loudly and clearly you could hear people in the hotel hallway at all hours of the night. Also, one our bathroom towels was torn and fraying but since we were only there for one evening, there wasn't a need for a big fuss. Not sure if there's a way to quality control that since I know hotels sometimes outsource laundry but just something to note moving forward!

Truely exceptional property. Check is staff where outstanding

Bar staff were attentive but mostly interested in speaking with each other

the scenery

no good parking

everything

n/a

Perfect.

The decor, the personable staff, the quality of the setting.

a little noisy in the courtyard one night and one night noisy in the hallway.

beautiful building nice bar. great restaurant. beautiful inner garden

nothing

Everything. Beautiful hotel.

The accommodations

The management at the pool and the lack of attention they paid to me until I said something. The management was very confrontational when acknowledging that I couldn’t use my personal speaker the size of my cell phone and he was very passive aggressive.

Exceptional hotel from the room to the staff. Excellent meal as well in the restaurant. We also took our dog, she was treated just like any guest, very good experience. We will be back.

Staff very friendly, amazing amenities.

I had the courtyard room. The room was very spacious. The staff were very professional especially security who helped us to our car in the rain

There was some black stuff on the sheet.

Amazing conversion of old factory. Incredible building facade and entrance, beautiful courtyard, and the pool is spectacular. Rooms are well appointed and comfortable. Love the heated floors in the bathroom. My harbor view room had a terrace which was lovely.

In general, I feel that it wasn’t as clean, spotless, as I would expect at this price point. There were dark marks on the ceiling, a big piece of tape on the overhead light fixture, the matting on the art large print in the room was sagging, the mini-bar/honor bar was empty. There was no bottled water in the room and it was well over 90 degrees. The pool area looked like it needed to be hosed down.