The New Hotel, Athens

Location

Poor breakfast, room not so clean when entered for the first time, impractical bathroom which is part of the bedroom (not separated, essentially sink in the bedroom), average and overpriced food in the restaurant, only one lift, only one bottle of water per stay included (the rest must be paid), generally not worthy and doesn’t seem like a 5 star hotel

We loved how cool the hotel is, and how much attention to detail there is in the design - loved the location, the comfortable bed, the staff was lovely, nice bar and views.

The hotel is super beautiful but they forgot key ergonomic details or day to day comfort; I could barely see in the bathroom when doing my makeup, there was a magnifying mirror but hte light was not turning on (dead battery), there wasn't a cabinet to put my things in, so i left them on the floor, there wasn't cotton pads or qtips or any of the amenities - you had to call to ask for bath mats or anything else you needed. there wasn't a kettle in the room, and i had to ask daily to have enough coffee capsules and tea sachets. they changed teh temperature and settings of the aircon every day, which was really annoying too. the TV wasn't a smart TV, we spent hours trying to watch anything or pair it with our netflix/disney plus, and failed, then had to rent very old and bad movie for 8€. as we were not happy with that, the hotel did give us a discount, but that's not the point, when one goes on a nice weekend and treats themselves to a nicer hotel, they want these bits to be flawless.

Excellent location for the main tourist areas and restaurants, a short walk from Syntagma Metro. The beds are very comfortable. Staff helpful and pleasant. Small gym in basement which has all the basic equipment

Weird room layout and areas of style over substance (what is going on with the light switches??) Location means it is a bit noisy but probably as you'd expect in a city. Food and drinks at the hotel are far too expensive. Felt overpriced for what it was

position and design

small public areas and some noise in the room...

All was wonderful. Location is excellent. Food, attention. but the best is the staff. it is really a wonderful experience

Location was great

Small room hard to not run into each other

wonderful location / fabulous design hotel / highly recommend

The staff was very pleasant. Always smiling and very helpful. The room was very clean. Hotel is walking distance to the main attractions and many restaurants

Wonderful hotel. Perfect location. Good parking spot across the street. Great breakfast and really lovely staff.

The rooms are a little on the small side but they're very stylish.

The room was super funky with a great bathroom layout

Nothing! All good

It’s quirkiness. The proximity to all that Athens offers. Gregory, the doorman, was incredibly helpful and attentive. The view from the rooftop bar is incredible!

Not much!

location and the people .. Plus the Breakfast was tremendous. Also the top bar / restaurant was wonderful.

Extremely pleasant staff Great location A quality experience

Nothing to not like

The staff

Rooms are small

Staff

The service was excellent. The staff were exceptional. The food was excellent. Breakfast was superb. The rooftop was wonderful. Great view of the Acropolis. Minutes walk to the shops and great restaurants. The hotel was designed by 2 Brazilian architects. Very classy.

The New Hotel is in the City Center neighborhood of Athens. We stayed her because of it’s close proximity to the Acropolis. The hotel is modern. The room was small, but we had everything we needed. The staff was very nice. The hotel had a bar on the 7th floor, but we didn’t go. We were there for 3 nights and that part of Athens is filled with restaurants.

It was a very nice hotel. No complaints.

The location was amazing the staff went out of their way to be helpful

No pool no tea or coffee facilities in the room . Also that you had to pay for movies in your room

We did not take advantage of the breakfast. Your STAFF was outstanding, always ready to help and very courteous.

Can't think of anything offhand

Location, staff & being a boutique hotel.

Dim light in the elevator & ailse.

The overall style and design of the hotel is excellent. Really fun and engaging. The check-in person and doorman were excellent. The room was very nice and comfortable and the small balcony was a nice bonus. The rooftop bar has a fabulous view and the staff up there was very friendly.

The room wasn't as clean as it should have been. I saw a toenail on the floor that I assume the previous guest had cut off. Gross. Also, we ate breakfast in the restaurant the first morning. The food was expensive and very average and the staff seemed disengaged. I assume they're used to people just paying for the buffet.

Awesome vibe, super clean, great Plaka location, friendly staff

We could not find a coffee machine in the hotel room - other than that the hotel was great!

location

windows are too close facing other properties !

unique design touches; great staff. Bathroom needed more light for makeup and shaving. The makeup mirror was not working even after battery replacement.

cleanliness and modern feel.

Hotel designed by Brazilian well known Campana Brothers. Particularly nice staff, excellent location near Syntagma Place, very nice room and super confortable bed.

Good location, friendly and helpful staff.

some traffic noise at night but that goes with a great location for sightseeing.

Central location, all important sights in a walking distance. Rooms modern and clean. Staff extremely nice and helpful. Breakfast superb with wide selection and great quality of food.

Athens is a busy city with a lot of cars and scooters. The hotel is located at a crossing and if your room faces the street you will hear the noise which can be disturbing during the night for those who dont sleep well.

great room for three comfortable bed great shower central location

breakfast is expensive church bells very loud right outside room 104

comfortable and quirky

It is the best place to be in athens. Breakfast is excellent, food is great and staff is the most supportive and nice i had found. excellent.

eventually having a kettle would help to make a tea as there is no way

Location

Everything was perfect

Very modern hotel with all facilities and super friendly and calm staff

Breakfast options are quite poor. That was the reason why we didn’t rate hotel to 10/10.

every thing

no thing

everything was very clean. breakfast was wonderful.

The hotel in Athens was great - comfortable rooms, friendly staff, and a convenient location. Highly recommend it.

the stuff!!! the architecture

Excellent location

great location

outside noise from the room at night

The hotel is a great location, easy to get everywhere. helpful staff, very new and very comfortable. Downside is it is rather close to a very busy road, if you do open your balcony door it is very loud. however windows are double glazed, so when closed it is quiet.

Value for money… although the facilities are great, I think it is a little overpriced. I was paying similar prices for hotels on the Greek islands with phenomenal service and location.

cleanliness

excellent location clean and comfortable very nice staff

Decor, proximity to attractions

Cost

Proximity to the Acropolis. Funky decoration. Nice roof top bar.

Too much noise coming from the road outside. There were earplugs in the room, we should have guessed…I think it is overly priced.

The receptionist, I think his name was bablo was so helpful and try his best to help in any requirements Thank you

Slow service in the restaurant, not much verity .

roof terrace

location

Room was lovely No bath tub though But room very comfortable The breakfast was excellent and the roof top restaurant for dinner with an perfect view of Acropolis was a surprise and amazing Staff is very welcoming

fabulous and unique interior design. spotlessly clean. beautiful rooftop restaurant.

nothing

Rooms very tight

it was clean with a professional staff and in a great location