Four Seasons Astir Palace Hotel, Athens

Quite luxurious location

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Excellent food - great view.

Too many children. They have of course a perfect right to be there but in the restaurants maybe the hotel could exercise a discrete segregation.

Great property and location

The breakfast is not as expected, they can do better, very little options

Every thing facilities and staff

Location a bit far from city center

The concierge team was super great, specifically Jopusha and Marasila (I hope I did pronounce her name correctly). The staff were welcoming, easy to deal with, and spoke good English. For me, it was super to deal with the concierge team, to be honest.

The location was far from the city, and the sea trips and activities were expensive. It's worth it but costly.

We were in an exceptionally beautiful hotel, with incredible views. The staff were beyond kind and efficient. The choice of restaurants was excellent and the quality of the food superb. Would like to return one day,

Most things perfect The app concierge was brilliant and staff first class

Food was just ok

Everything actually but the service and genuine kindness of the staff to the facilities, amenities, quality of food and beautifully appointed guest rooms were beyond expectations and worthy of 6 stars.

The whole place was stunning & service impeccable

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The sense of luxury with warm treatment makes the whole difference

Everything 🤩 The best hotel I’ve ever stayed in. Spectacular view and amazing service. Best room and amenities. Everything was exceptional in Astir Palace.

The location is a bit far from where it should be 😅

Everything was immaculate. The amenities, the service, the location. 10/10

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Great facilities and beautiful rooms with great views, Restaurants were great

Expensive room service

It's the four seasons so you get exactly what you pay for, the service is great and so is the hotel. A special shout out to Christina and Valantine and the guys at the front door. The ladies at the spa are amazing I can't say enough great things about them.

A couple of minor improvements could be taken into consideration; 1- House Keeping: the hotel uses a mix of male and female house keeping staff. It would be great if that is made clear at check in so guests can choose what they're comfortable with. I found out by coincidence that they use male staff in housekeeping when I entered my room mid cleaning (the gentleman was polite and professional), I personally do not feel comfortable with a man carrying out the daily cleaning in my room and made that known to the front desk who immediately took action. So it would be good to make it clear to guests at check in that their housekeeping staff is a mix and leave it up to the guests to choose. 2 - Concierge; I usually do not name individuals but in this case I will. Victor at Concierge needs to be re-trained, his guest etiquette was below what one would expect from the Four Seasons Concierge. Victor's guest service doesn't match what you would expect from the four seasons. When I arrived at the four seasons Olympic Airlines had lost my luggage, Valentine (Amazing, made me feel welcome and had a lovely smile) at front desk explained to Victor my situation and mentioned that the concierge can follow up re-luggage. This was already 10.30pm I'm exhausted, midway through giving my details, Victor stops to speak to another guest about their request instead of asking him to wait (which should have been the proper response and the correct etiquette) this conversation took more than 5min and it wasn't urgent. Though Victor eventually sent an email to the luggage info department in Athens Airport, he never bothered to follow up neither with them or with me. I ended up going to the airport myself to track down my luggage.

The breakfast was diverse and for all tastes, especially for fitness junks, who need protein snack and healthy breakfasts. The location where the breakfast was served exceeds my expectation. The view was marvellous!

The couch in the room should be extensible. We stayed with our son in the same room and the couch was very hard and uncomfortable for a child to sleep on!

Perfect no need to leave the hotel

Beaches, restaurants the room

It was all inclusive. Well maintained with all the facilities you would expect from a premium hotel.

Facilities

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The room is overcrowded with furniture It seemed smaller than the 40 m promised Price of the room is exorbitant relative to the size, otherwise, views, service, cleanliness and overall experience was excellent

Great and spacious rooms, beautiful views, large and very well maintained outdoor space with pools and beach. great on-site restaurants and very helpful staff.

breakfast could offer more cold options

excellent quality and service.

costs were too high for the value (room was $1600 per night, drinks were $25 each)

the setting was beautiful, peaceful and quiet

it’s a bit further from pantheon and city center but worth it

Beautiful hotel with every facility and amenity you could ask for and overall amazing service.

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We stayed in a sea view Bungalow On the day of our arrival our plane arrived early in the morning We found our Bungalow ready and they even invited us for breakfast on our first day The view was amazing and the service at this hotel is professional. I will definitely come back to the same hotel if I visit Athens again

The staff was pleasant and helpful.

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