The Hoxton Hotel, Amsterdam

Staff were all friendly and helpful.

Surprised the rooms were not made up in the mornings. Apparently this is due to 'eco measures'. I would agree changing towels etc should be reduced but no harm in making the bed and at the nightly price, it should definitely be done.

It was a very vibey, cool place. The design is cozy, makes you feel at home. The rooms were comfy, the shower very spacious and lovely. The food was great and every turist attraction is 5-15 minute walking distance, the stuff was kind and helpful.

The restaurant was busy whole day, but the waiters couldn't handle the situation too well. At night it was pretty noisy, we could here doors banging all the time. There was no place to put our clothes besides a couple of hangers.

Location is perfect, canal view rooms are special with high windows and lots of natural light. Lobby / bar / restaurant area can get a bit crowded with non-staying guests but there is a great vibe.

The location was great, as was our room, the view and the toiletries

The lobby common area - it’s has more of a cafe vibe for locals to hang out at, and i wasn’t expecting that. It makes the hotel feel unromantic

Perfect location Hype and cool restaurant

The room could be bigger

Breakfast was good, cooked to order and served at the table instead of a buffet. The 'cosy' room was comfortable and tastefully decorated and furnished, plenty of space for one, or for a couple for a couple of nights

The wait for room service was an hour (they were trialing a new menu the night I was there, and they did tell me there would be a wait). The front desk is in the busy restaurant, which can make it difficult to communicate during peak times

Great location

Have to be honest getting a seat & served at the bar. Too many plotted up for the day & evening with just a green tea . Personally I would allocate an area for them

Care of the staff. It was my wife’s birthday and I requested if we could have a canal view. When we arrived we were upgraded and some gifts were waiting for us in the room. Amazing.

Staff and quirky room

I really like the location and love the restaurant downstairs. Great spot to hang out if you don’t want to go out and don’t want to be stuck in the room.

Nothing

Gorgeous room, perfect location, stylish

We had horrible service at the lobby bar twice. It was noisy in our room at times. While we stayed in one of their nicest biggy rooms, it was on the ground floor so views of the canal weren’t as good as expected and people could easily see in our room.

Perfect location, great hotel, lively bar

Although the staff were friendly, the service in the bar and cafe was incredibly slow, despite lots of waiters hanging around !

Gentillesse du personnel Deco Restaurant

The hotel was nice - clean - great atmosphere

I stayed for 2 nights and the bar is open to the public so i anoyingly could not ever get a seat or dirnk in my hotel bar

Room was great. Interior 1st floor location was not.

The vibe and location. In the heart of the nine streets for shopping and cool cafes.

They want to charge you for cleaning the room during your stay. I found that rather odd.

Great location and lovely layout. I’ve stayed here several times and will again.

The hotel takes itself a little bit seriously and sometimes the service can be a bit slow.

Location

Perfect location, very comfortable beds

Cosy rooms are pretty small but well equipped

Location, ambiance and personnel.

It's overpriced.

The bed and location

The restaurant menu and service

Beautiful and classy interior. Great location. Good view from the rooms with a view.

Lacked a lot of facilities, rooms didn’t have any storage, there was never enough water supplied, bathroom didn’t have enough space to hold a toiletry kit anywhere. No deal breakers but would have been more comfortable if there was a bit more practicality. The rooms with canal views had a beautiful view but the windows don’t open properly, just a few inches to let a bit of air in.

Lovely atmosphere hotel which was clean and modern with friendly staff. Bedroom was bigger than expected and the bed was significantly bigger than advertised.

The poached eggs at breakfast were hard. Everything else from our stay was fantastic.

Great room! the level of cleanliness and the comfortable bedding were good as well. The hotel's location was also convenient, with easy access to nearby attractions. However, what truly set this hotel apart was the exceptional service provided by the staff, particularly the front desk attendant named Mariana and her colleague. They went above and beyond what we needed. Our experience In Amsterdam wouldn’t been the same without their help.

It can be a bit noisy when the room is on the first floor

Staff were outstanding; room was functional, but small. Food in restaurant was very good and also convenient.

Cool as hell