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Shangri-La Hotel Qaryat Al Beri, Abu Dhabi

Between The Bridges, Abu Dhabi, United Arab Emirates (show on map)

Expert reviews

New York Times review:

“Picturesque waterways run past the luxurious Shangri-La, affording lovely views of the Sheikh Zayed Grand Mosque on an opposite bank. Amenities include a private beachfront, the Asian-inspired Chi spa and the opulent Pearls and Caviar restaurant and lounge.”

Featured in New York Times’ 36 Hours in Abu Dhabi.

Forbes review:

“Located directly across the water from the stunning Sheikh Zayed Grand Mosque, Shangri-La, Qaryat Al Beri, Abu Dhabi is a tough-to-beat choice for travelers who are looking for a more traditional Arabian experience.”

Guest rating

This an aggregated customer review rating of Shangri-La Hotel Qaryat Al Beri, Abu Dhabi. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 3rd in Abu Dhabi

170£151$211¥22366C$164A$164HK$1652S$278SFr198¥1339kr1740kr1274kr1643

What guests liked

All you need to know

This five-star hotel is located within the Qaryat Al Beri complex, being one of the numerous facilities situated within the complex. Other facilities within the complex are the Shangri-La Residences, private villas, and the Spa at Shangri-La, the Souk at Qaryat and CHI. All these places combine to make the Shangri-La Hotel the perfect relaxation spot that it is today by providing perfect agglomeration economics.

The hotel offers its guests a range of services and state-of-the-art facilities that reflects the renowned Shangri-La hospitality. The hotel includes features such as a conference center, a relaxation room that stays true to its name, a steam room and a spa. Other facilities in the hotel are wake-up service and babysitting service, which are meant for an easy and convenient stay in the hotel for anyone, including families.

The hotel features amazing sports and leisure facilities such as a well-equipped gym, a massage room, a pool bar, a tanning studio, a children’s pool, Jacuzzi and a full-service spa. A day at any of these would make you as relaxed as possible.

All 214 rooms in the hotel are fitted with deep soaking bathtubs, patios and a standard free Wi-Fi connection and a high-speed wired internet service. Also available in the rooms are LCD TVs with cable channels to make sure you have the best stay in the hotel.

With three outdoor pools and three bars/lounges, the hotel makes for a perfect place to relax and have a good time. Other services such as free valet parking, laundry facilities and free self-parking are also present in the hotel.

Welcome to the home of hospitality. 

 

Hotel deals & lowest price guarantee

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Location

Recent guest reviews

5.0
Jerome

19 April 2025

Very nice stay

Everything was well. From Siju at the entrance to Michelle at the counter. All the people are kind and helpfull. Service is very good, the breakfast is lovely. The room are very good with a nice view on the Mosque.

4.5
Alisa

16 April 2025

Nice for a calm relaxation getaway

Extremely beautiful area, complimentary boat ride and a greetings from the hotel for the birthday with birthday cake. Nice room view and the room itself is spacious. Fast WiFi

More info about the hotel facilities and discounts/app must be provided upon check-in. Curtains must be washed/changed. AC can not be adjusted, it will anyway cool your room to the freezing degrees, so we slept with open balcony. TV is really old.

4.0
Rebecca

13 April 2025

Fantastic staycation

We loved the horizon lounge food, staff and over all vibe was amazing

Our room never got cleaned until house keeping nicked out door at 5pm we were in the room getting showered and dressed for going out so were unable to get our room cleaned. We would have prefer this to have been done in the morning as we were out of our room from 9am.

5.0
Janet

11 April 2025

Excellent customer service. Keep it up

Meals are expensive

5.0
Youssef

7 April 2025

Very nice place. Enjoyed every moment with my family

Service was really good and many compliments to Brahma from house keeping who took good care of us during our entire stay.

5.0
Lalya

7 April 2025

Perfect

The best hotel in the UAE, everything was perfect: the room, the breakfast, the exterior, the staff... The place is calm and exotic. Thanks to the whole team, especially Rahim and Usman, and to many others whose names we unfortunately did not note.

Nothing

5.0
Abdulla

7 April 2025

Exceptional

First and not last time.. i really like the place & service

5.0
Kathy

5 April 2025

It was so relaxing and every single staff were so accommodating and kind and wonderful

Everything was perfect

Absolutely nothing

5.0
Hasna

4 April 2025

it was a very nice experience

everything specially the food

nothing

5.0
Sana

1 April 2025

Excellent place with amazing services, worth the stay❤️

After a horrific experience in ras al khaimah Sofitel and exit the hotel just after an hour after check-in, we moved to abu dhabi and chose Shangrila for our next stay and were very skeptical but the way they welcomed us and provided on spot services on one call was mind blowing. They upgraded us without asking and ensure we had a pleasant stay and explore around completely. Great Breakfast, amazing view. An amazing staycation after we were traumatized. 5 stars to the place and services❤️❤️

5.0
Meryl

1 April 2025

Thank you to all staff specially to nikki and the boatman to made our stay memorable!

The place is superb

None

5.0
Maddie

1 April 2025

Amazing

Absolutely recommend ! The staff is extremely polite and helpful and the facilities are incredible . Absolutely stunning views and great care for details . Also amazing selection of flowers .

4.0
Mathew

31 March 2025

Very good

Dinner they don't serve water, even after taking half board

5.0
Yun

30 March 2025

Fantastic

Thank you for organizing the anniversary in the room

4.5
Elvira

27 March 2025

Beautiful Arabic style hotel in a quiet place!

Nice hotel just in the city center, but with a perfect view! Food is very varied and tasty! Room is well decorated with a very comfortable bed! Spa area also good!

All good

5.0
Andrei

16 March 2025

Exceptional

Beautiful hotel with a private beach. Very relaxing atmosphere. Delicious food. The staff is extremely friendly.

5.0
Scott

16 March 2025

Great, as always!

Great as always!

N/A

5.0
Dounia

15 March 2025

Exceptional

Everything is amazing, the hotel is gorgeous, the view on the mosque is stunning, the staff is so nice and friendly, the breakfast is amazing

Nothing

4.5
Christopher

14 March 2025

Nice hotel with all the trimmings

Man on beach who cleaned my glasses

Staff Xmas party outside my room at a million decibels

5.0
Awatif

10 March 2025

I love this hotel , I reccomend it for everyone its very calm and has good facilities .

I love this hotel

nothing in mind for now :) it was really great stay

4.5
John

6 March 2025

Friendly staff in a reasonably quiet location but a little too far from the city

Staff were friendly and room was comfortable if a little dated

Breakfast choices. It’s a little far from the City. The adjoining Souk is not as good as it used to be.

4.5
Yves

6 March 2025

very nice short vacation stay

Very friendly staff, we even were able to have a late check out which helped us a lot! Also to mention is the shanghai bar with their excellent signature cocktails, loved them!

when you arrive for dinner the table allocation and ordering of beverages is sometimes a bit unorganized

5.0
Safwan

27 February 2025

Exceptional

The facility is great and the staff are great and friendly the suite is wonderful and clean

The gym is not that good and need more space and renewed some of the equipment

5.0
Sia

27 February 2025

Amazing!!

Everyone was very friendly, honeymoon setting was beautiful. Swimming pool is very clean. It was extremely pleasant to stay here. I would definitely revisit this hotel.

4.0
Maryam

26 February 2025

Very good

Location ,, staff ,, view

Unfortunately the furniture it was too old and dirty need to renew and change sofa and carpet

4.0
Bicky

26 February 2025

We won’t be back because of one bad experience with one specific staff

Thanks to the admin reception and housekeeping staff who made our evening wonderful with birthday decorations for my wife, it was amazing surprise! We loved and thanks to you all for making it happen. Boat staff Rahim is amazing guy!! We need more of ever-smiling person like him in our planet. We went for second round of boat trip just to spend more time with him. Plus point he’s not just nice person but also amazing photo grapher!! We wanted to come again for more nicer photos with more outfits 😃.

I’m giving 1 less star for one specific staff when having breaks fast otherwise it was amazing experience staying there. But we are never coming back unfortunately because of her!! In negative side, during breakfast staff named Mildred embarrassed us by shouting in loud voice when we ask if we could take one white bread for our son sleeping in the room. She was very impolite and said loudly ok I will give you only for today but with exception only for today. It was made clear don’t even ask tomorrow by stating only for today 2 times. It would have been expressed in more professional way and we would accept even the refusal. Basically this event left guest from other table watching us. We ended up giving this bread back to her (how can we accept it wish such embarrassment) and rush to check out hotel to go buy the bread for my 2 years old baby.

5.0
Kerri

22 February 2025

Exceptional

Staff was absolutely amazing and go above and beyond for you. The horizon club is definitely worth it to upgrade to. Thank you for everything!

5.0
Neil

19 February 2025

Exceptional

Hotel is class

5.0
Robert

19 February 2025

Exceptional

Great hotel with lovely staff we will be back

5.0
Afra

19 February 2025

Exceptional

Everything was amazing, very friendly staff and the location is perfect.

4.5
Dr

15 February 2025

Absolutely! I wholeheartedly recommend this hotel. Its charm is undeniable, and the warm atmosphere instantly makes you

Great location

All was good

5.0
Georgia

14 February 2025

Fantastic! Staff are incredible

Amazing, amazing, amazing! You can not fault this amazing hotel. Can’t recommend it more!

5.0
Justine

13 February 2025

Exceptional

Just the overall experience. The traditional, Emirati design of the hotel, fantastic pool area and the staff. Also loved the room with view of beach and mosque.

Nothing really. You could be very picky and say that cocktails at the pool bar could be a bit 'higher end' looking & tasting for a 5star hotel like Shangri-La

4.0
Scott

13 February 2025

Great staff, a comfortable stay.

Very friendly staff, very accommodating and the thoughtful touches, such as roses in the room and positioning family bookings in adjoining rooms were much appreciated. Overall, a happy stay.

Lack of sockets by the bedside was a little inconvenient. The shower leaking out of the bottom wasn't ideal but could be fixed easily.

4.5
Claire

7 February 2025

Fabulous

We had a garden room and it was lovely. The pool areas are great and the location quiet and peaceful with beautiful views. The evening buffet was fantastic with so much choice.

Nothing close by to walk to. The Souk was deserted and very few shops open.

4.5
Jacqueline

26 January 2025

We'll be back.

Lovely architecture, huge rooms, relaxing pool, wonderful buffet breakfast and kind/helpful staff

5.0
Andre

24 January 2025

Exceptional

Outstanding customer service! Received a room upgrade due to our special occasion.

4.5
Vernon

16 January 2025

Good experience overall

The room was large and they had an excellent breakfast included. The lounge was a disapointment and is not worth paying more for

The lounge access was not impressive

5.0
Irakli

15 January 2025

Exceptional

Everything was amazing

5.0
Muhammad

13 January 2025

Excellent

Great in all

Adequate beach

5.0
Clarissa

12 January 2025

Exceptional

the staff was really professional and nice: Wissal, Pimo and Mohcine

4.5
Bridget

7 January 2025

Calm, comfortable and safe in luxurious surroundings.

Private beach right outside our Garden Room, staff exceptional and the buffet was extensive

Very little choice for a vegan. Oat milk available on request but the food supplied was very egg, meat and dairy based.

5.0
Kerrie

7 January 2025

An amazing hotel, definitely will be returning

Everything

Nothing to dislike

4.5
Viviana

6 January 2025

Great for families that like luxury and simplicity all in one

The hotel is beautiful, it has a great Arabic elegance to it that makes the stay very special. The breakfast is particularly good. Lots of choices and every one of them delicious. The staff is very friendly and helpful.

Location is a bit in the middle of nowhere, but you need to move by car anyways to go anywhere in Abu Dhabi so it didn't matter too much. The pool/beach area don't have bathrooms, so you need to be dressed and dry to go to the toilet which was a bit inconvenient.

5.0
Alan

1 January 2025

One of our favourite places to stay

Everything

Comifer beds on the beach

4.5
Rachel

1 January 2025

Amazing

Welcoming team, great room size, comfort and chill vibe.

5.0
Mawsik

28 December 2024

Exceptional

An excellent hotel that lived up to all my expectations (with one small caveat, which I'll get to in a moment). The staff is incredibly welcoming — attentive yet unobtrusive, always available but never in your way. The property itself is a haven of peace and comfort. Breakfasts are varied, offering something for every taste. The view from the room, with its stunning vista of the water and the mosque, is truly breathtaking, and the interior design of the rooms feels thoughtful and well-executed. I was particularly impressed by the in-room dining service — both in terms of presentation and flavor. After long days of exploring, it was a blessing to skip the hassle of going out to eat and enjoy restaurant-quality meals right in the comfort of our room. Without a doubt, I’ll recommend this hotel to my friends and would happily return on another occasion.

However, there is one significant drawback: the beds. The mattresses are uncomfortably firm — it’s like sleeping on a wooden board. After physically demanding days, we found it difficult to relax or recover overnight. While I noticed the staff trying to address this by adding thin mattress toppers, it didn’t make much of a difference. If the hotel were to upgrade to softer mattresses, it would undoubtedly be a perfect 10/10. Lastly, the location is slightly out of the way — getting to major attractions takes some time. However, taxis are readily available just outside the hotel, making transportation quick and hassle-free.

5.0
Ashwin

23 December 2024

Exceptional

The staff were very pleasant and helpful. The hotel itself is very beautiful and has lots of amenities. The gondola ride at night is a beautiful experience. The food was very tasty and very generous portions.

Nothing

5.0
Michale

19 December 2024

SATISFIED

BEYOND MY EXPECTATION

I COULD NOT BRING MY OWEN SNAKS TO THE BEACH AREA

5.0
Louise

17 December 2024

Arabian luxury, comfortable room, outstanding staff

We had a wonderful garden room that went straight to the pool and beach, a beautiful view to wake up to! It was my birthday and flowers, a cake and balloons made it perfect!

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Kid meals (additional charge)
  • - Kid-friendly buffet
  • - Wine/champagne (additional charge)
  • - Fruits

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Car hire
  • - Air conditioning
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Private check-in/check-out

Activities

  • - Sauna (additional charge)
  • - Fitness centre
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Children's playground
  • - Hot tub/Jacuzzi
  • - Hammam (additional charge)
  • - Beachfront
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Fitness
  • - Fitness classes
  • - Fitness/spa locker rooms
  • - Beach
  • - Movie nights (additional charge)
  • - Themed dinner nights (additional charge)
  • - Happy hour (additional charge)

Outdoors

  • - Garden
  • - Terrace
  • - Outdoor pool
  • - Outdoor pool (all year)

Entertainment and family services

  • - Babysitting/child services (additional charge)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)

Pool and wellness

  • - Rooftop pool
  • - Infinity pool
  • - Pool bar
  • - Shallow end
  • - Pool cover
  • - Sun loungers or beach chairs
  • - Swimming pool
  • - Swimming Pool

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 170£151$211¥22366C$164A$164HK$1652S$278SFr198¥1339kr1740kr1274kr1643