Conrad Etihad Towers Hotel, Abu Dhabi

the room was clean

I had to leave

They are fast in responding to issues or concerns. The property is clean

The communication between departments. Some say yes you are entitled to something and the others saying no you are not😀

Very big appartment, superb entry hall, very clean, very polite personnel, superb breakfast

small swimming pools and nothing much to do inside the hotel

Separate pool for adults

Breakfast area was for everyone all together. Families with kids and singles

Everything was great especially value for money and responsiveness of staff

Noting

Every single thing

Nothing

The staff, services, amazing Nahaam restaurant, wonderful breakfast, super cleanness

Nothing.

Everything was super smooth and in line with superb service, pure luxury and great service

The service was great, the location is prefect and the staff was very friendly and always there to assist. We had an amazing time at Conrad Abu Dhabi and would definitely get back there for our next trip.

A few things needed to be fixed in the room we were staying in (4313) but nothing major.
The water could be mineral water instead of bottled drinking water.
The iron from the bedroom was leaking and not the most convincing when using.

We enjoyed the view from our room, adult pool bar and restaurant food! The spa treatment was also excellent and relaxing.

Not applicable

Very clean, spacious rooms, beautiful view/ bathroom, large breakfast selection, amazing staff

No AC in bathroom (gets extremely hot in there), valet is extremely slow (~15 min to get car), beach area very basic/ outdated.

Breakfast was a huge spread catering to all .loved the Indian spread immemsely- idli, live dosa corner. vada and so on .Inspite of the restaurant being inundated with people,the staff catered to each and every one. Commendable work by the staff.

I feel all was good .A small complaint I didn't get the welcome drink 😒

First of all, we would like to extend our heartfelt gratitude to the entire Conrad Etihad Towers Abu Dhabi team for making our stay truly memorable and exceptional.

From the moment we arrived, we were welcomed with warmth, professionalism, and genuine hospitality. A very special thank you to Glory, who handled our check-in so beautifully and went above and beyond to make our stay extra special. She graciously arranged to change our breakfast to dinner on 28th May, which was my birthday. This seemed almost impossible when I first called from Dubai, yet Glory made it happen effortlessly. Her dedication and willingness to assist meant so much to us.

A huge thank you as well to Asmaa, whose kindness and exceptional service left a lasting impression on our hearts. She thoughtfully planned a beautiful birthday surprise, including a lovely cake, together with her wonderful team member who sang for me during our dinner on the 28th. What made it even more special was how personally she took our comfort and happiness. Despite her responsibilities, Asmaa still came to check on us during breakfast on the 29th, constantly ensuring we were comfortable and happy, always ready to help with a warm smile. She even suggested and arranged a takeaway for us—something we never knew was possible. Her charismatic nature, attentiveness, and remarkable hospitality are truly commendable and deserve the highest recognition.

We would also like to sincerely appreciate Elton Jones, who provided outstanding service throughout our stay. His constant smile, professionalism, and welcoming nature made us feel incredibly comfortable and valued.

Honestly, the list is long, and every member of the team deserves recognition. The level of hospitality we experienced was beyond 5-star service. We were genuinely satisfied with every aspect of our stay—from the luxurious facilities to the beautiful restaurant experience and the impressive variety of breakfast and dinner options.

No major concerns during our stay. Overall, the experience was seamless, and the team’s dedication to guest satisfaction truly stood out.

Every thing was more than great

Nothing was bad at all

I got a king lagoon room
The room was so specious with a very beautiful view of the sea
Bathroom had specious bathtub and shower
Very clean
Room service and house clean were very fast and responsive
It had two pools and a very nice beach
This was my 2nd stay
And i would definitely come bk again

Excellent

N/A

I always love the view 😍

The AC was set too warm to be comfortable while sleeping, especially with the comforter provided.

Location.

Beach.

The staffs are friendly and nice. The property is clean. Room is spacious. Food is nice!

None

Staff were fantastic and the room was huge, clean and very comfortable. The small gestures in the evening room turn around were so lovely.

Walls were a little thin, heard the family next door. Windows needed cleaning as my view was amazing.

Excellent

The window was not clean from outside

Staff and food were amazing

Beers expensive !

The location was great. The hotel is well maintained and clean. Staff are very friendly and professional.