Jumeirah at Etihad Towers Hotel, Abu Dhabi

excellent stay, very comfy beds and fantastic breakfast.

nothing

Design, construction, cleanliness, staff

Everything was perfect

Everything about the property was amazing. The staff especially were super friendly and cooperative before, during and after my stay. I highly recommend it to everyone.

Odu to Quiet Luxury: A Symphony of Small Gestures Conrad Abu Dhabi Etihad Towers Check-in was seamless—swift, warm, gracious. The kind of welcome that doesn’t feel rehearsed but felt. The bellboys, almost choreographed by instinct, guided me not just with my luggage, but with presence. No fuss, no fanfare—just flow. You don’t arrive at a hotel—you arrive into ease. And in that first moment, I realised—true hospitality isn’t about arrival. It’s about how gently the world opens when you are truly seen. Sunita, my room attendant, left a handwritten note: “It is my pleasure to take care of your room. I hope this stay brings you joy and comfort. I am at your service.” But it wasn’t just the note. She placed a glass cloth beside my spectacles—something no hotel, in all my 30 years of travel, had ever done. That’s not routine. That’s ritual. That’s a poem, stitched into cloth. Then came the sea. On the second day, I returned to the beach—hungrier, slower, softer. Young, diverse boys moved with the rhythm of the wind, adjusting umbrellas before I even noticed the sun, offering water with wordless grace. One of them, Philippe from Chile, has called this place home for four years. He carries the quiet pride of someone who loves what they do. When he saw I hadn’t eaten, he gently suggested something light, something kind to the moment—no menu, no push—just care. Later that evening, Aamir, gentle and perceptive, arranged a visit to the 74th-floor observation deck—not just for the view, but the story waiting there. In the lift, I met Marco Polo, yes—his real name—who operates it with the poise of someone who’s seen many departures and arrivals. Born in the Philippines, he had traced his roots back to Italy—a man between geographies, like many of us. The 46-second ride to the top—one of the longest I’ve ever felt in a closed chamber—held a silence of a different kind. Not sharing these moments is the other side of the coin of romance and loneliness.

Location, rooms, restaurants

The room next to mine had a baby who cried frequenty and I could def hear him in my room which affected my sleep

The stay was great overall. We’ve booked HB and enjoyed all our meals in Rosewater. Personnel is very polite and always ready to help. The hotel is located not far from Marina Mall and several supermarkets are nearby. The beach is small, but clean. You need to take into account that it doesn’t actually look like sea, but it’s typical for most hotels of Abu Dhabi (not considering those of Saadiyat) Guests also may enjoy visiting Observation Deck for free

It was beyong expectation in all aspects ... above the average of 5-star hotels in the UAE which are the top world wide

Very nice hotel, clean, large rooms, great staff

Nothing

Staying at Conrad Abu Dhabi Etihad Towers was an exceptional experience from start to finish. The location is perfect, offering stunning views and easy access to everything. The staff were incredibly kind and professional – from housekeeping to kitchen and reception, everyone made us feel genuinely welcome. The Michelin-starred restaurants were truly outstanding and added a luxurious touch to our stay. Highly recommended!

Everything was great and it’s not my first time to stay in the same hotel.

Great place, service and location

Excellent hotel

More than a great hotel, an amazing hotel experience! Everything was fantastic the room, the service, the beach, the pool, all just great

Fantastic breakfast and dinner, great service

The hotel was lovely in every way. Nice and varied restaurants incredibly helpful and friendly staff. We were on the 37th floor with sea views and the views were stunning.

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Literally everything , the professionalism of the all stuff The hotel vibes and how cozy it was

Nothing

Best hotel we had wonderful vacation

Absolutely everything was excellent. Private beach is very comfortable. The rooms are incredible, especially the view! The pool was very enjoyable as well. Also very convenient that there is an official supermarket in the lower level/mall. Staff very super friendly. Loved that they are checking in on you via WhatsApp, this made communication so easy. Literally any of my requests were accepted/supported. Staff were really there to help you with anything and make you feel very valued.

Literally nothing to complain about.

Consistently this hotels delivers and we had a very comfortable stay. In particular I appreciated, how my feedback was handled. Shout out to Ariff from IRD, who always delivered food & drinks with the biggest smile and friendliness.

Unlike most other five star hotels, there is no filtered water in bottles. With the focus on sustainability, still wasting most likely hundreds of plastic bottles per day, this could be improved. This feedback was taken with great appreciation and professionalism and I trust that next time there will be recycled glass bottles!

Amazing lobby, good food, good service

Everything was excellent 👌

Everything was realy fantastic !

The water pressure in the shower could be better.

Excellent breakfast, staff extremely kind, room big with super comfy bed and pillows, large bathroom. Very kind, we received a cake and fruits for the aniversary we celebrated there. Very nice view over the city from our room and from the observation deck at 300 m hight. Nice swimming pools, beach, very good restaurants.

Excellent location, very clean, excellent service, great breakfast

Very slow to deliver luggage to room on arrival, nearly 40min!

Everything, the room, the hospitality, the breakfast, the facilities, the restaurant. Everything was incredible !

Everything was excellent, rooms, service ,ambience.

Although busy, service was very good had an enjoyable stay over valentines!

Security was tight getting in and out was a bit of a headache but that was due to an international arms convention happening so I guess no fault of the hotel.

Nice staff,clean, good view, excellent breakfast

RAS

Very spacious rooms, outstanding staff and overall nice facilities.

Excellent service, great pool area. Very good food.

Loved the room and all the hotel facilities and restaurants. The private beach is very nice. The food quality in all the restaurants is at the highest level. The view from everywhere in the room was amazing.

The only thing is the pillows certainly need some refreshment.. they were really flat like a pita bread:))

Amazing location! Superb hotel with excellent restaurants of various cuisines!! The staff are extremely nice and helpful especially the concierge lady (she has short hair with glasses forgot her name :s) ! The room is spacious and neat! Room service is really good 👍🏼

Nothing! I’ll come again :)

Each and every staff that we encountered were so courteous. Excellent customer service! We especially appreciate the surprise honeymoon amenities.

I woke up in the morning due to a weird sound of flowing water.

Overall, the experience was more than excellent. There is only a little plus in the area compared to other hotels in a similar category hotels. The only huge difference is the staff, starting from concierge to front desk, housekeeping, and restaurant serving staff. They are well-trained and have a welcoming attitude to entertain the guests with pleasing smiles. The only negative thing that I observed was the live cooking staff at breakfast. They talked with each other very loudly, which created a disturbance and was not pleasant at all. During the entire stay, everything was excellent. Overall, the experience was excellent. The only negative aspect I observed was the live cooking staff during breakfast, who were talking quite loudly among themselves. This was not pleasant at all. However, aside from that, everything during my stay was outstanding.

The only negative thing that I observed was the live cooking staff at breakfast. They talked with each other very loudly, which created a disturbance and was not pleasant at all.

Everything exceeded our expectations. Got a special room upgrade for free. Everyone was kind and helpful. View from our room was super. A lot of choices for breakfast, which although crowded is very well operated.

If I have to find something negative, there was some times at night noise from the bar

they are not good with city tours

everything was excellent...breakfast was rich and for every taste...the only thing to complain was the number of birds on the terrace...but nothing that created problems

nothing

A beautiful hotel, kind staff, everything is always perfect above expectations. My second time here and definitely my favorite hotel in abu dhabi

Really nothing. This hotel is fantastic. Such excellent service and caring staff, attention to detail. Great food. Comfy room.

Super

Late check in

Overall standard

all was good

I recently stayed at the Conrad Abu Dhabi, and I have to commend the exceptional service provided by Mr. Ronald, the manager on duty. Although we encountered a few minor issues, Mr. Ronald stepped in promptly and handled the situation with professionalism and care. He ensured everything was resolved quickly and efficiently, making the entire experience seamless and enjoyable. A special thanks to him and his team for their swift response and attentiveness. I also want to highlight the outstanding service from Luke at the front desk. His friendliness, efficiency, and willingness to go the extra mile truly enhanced our stay. Both Mr. Ronald and Luke demonstrated the kind of top-tier hospitality that Conrad Abu Dhabi is known for. I couldn’t have asked for better service, and I’ll certainly be returning for future visits.

Location and view

The handicap rooms toilet is not with 2 bars for assistance.

I liked everything about this hotel. Staff is extremely nice, we even got a nice message + a cake since it was our anniversary. It was second time that we stayed in Conrad, hopefully not the last time.

It is a great hotel - great steak restaurant on 63rd floor, great breakfast, lovely room.

It is just a little bit soulless. It felt empty, not much life.

It’s clean. Very comfortable.

The elevator is slow while going up. Needs more options for breakfast.

I like the hotel design, the service and gorgeous rooms. The sea view touched my heart

Everything exceeded my expectations!

The staff are really thoughtful, the facilities are excellent and they have a very good gym 😀

The staff, Service, facilities, restaurants, spa, rooms and views - everything was wonderful!

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