Ace Hotel, Sydney

I wasn' quite sure about the small room but the position of the palce was great and it was very unique.

We would the dining spaces to be quite noisy

The hotel was beautiful, the bed was comfy, and the staff were friendly.

Very good accessible bathroom. Staff very helpful and friendly. Kiln restaurant offers great views but rather expensive food. Loam downstairs offered good breakfasts and good value.

Bedroom doors were hard to open and enter in wheelchair. Lift door closed very quickly. The electric jug in room had a European plug be took all day to get another jug! Lighting system was hard to work out initially, lots of lights with different switches. The hotel is located incorrectly on google maps used by 13 cab drivers. 2 drivers went to wrong location and my daughter had to redirect one driver taking us to Opera House. Best to get hotel staff to order taxi for you. Someone should alert google maps. Had to get out of wheelchair to access footpath to entrance of hotel. Curb very steep. If someone not able to do this no access for wheelchair users.

Excellent location, friendly staff, fabulous food, could not fault this place.

Great basic breakfast at Good Chemistry

My only gripe is the only accessible entrance is via the bar/restaurant area, which is very busy and loud in the evenings and not great if you have a baby in a pram, as they will certainly be woken up. It also makes checking in a bit of a hassle for people mobility constraints.

Cool vibe music themed

Shower water ran out of shower into dry area Balcony and outside doors were dirty

Clean, convenient, walked everywhere. Breakfast was good. Bed comfortable.

Nothing. Had a great stay

Great location and staff are very helpful. Very comfortable need and pillows.

Nothing.

Everything

Nothing

Very cozy, quiet place. Friendly staff.

The room size is a bit small, not able to open the suitcase.

Location Clean

Some days very expansive

The style ( those vinyls which you can play at your room!), the attitude ( DJ at the bar) and breakfast! There is no breakfast buffe, you have to come and choose from excellent breakfast menu. Or, if you want - go explore other excellent breakfast places nearby. I loved that there is no waist, which is inevitable when there is breakfast buffe

Non

Coffee is good and the team in the cafe out the back work really well. Breakfast burrito is a winner!

Excellent

Nil

Love the location, not too far from city but in the funky suburb of Surry Hills, where wine bars, pubs and delicious food / restaurants are almost on every corner!

The room was very small, but suitable for one person and one night.

Modern appealing finishes.

The location of the hotel was very convenient. It was so easy to walk to all.we needed. The hotel was modern with lovely decor.

The shower, toilet and wardrobe areas were very dark! It was certainly lacking some lighting. The pillows were uncomfortable as they were too soft.

Conveniently located, Ace Hotel Sydney is an easy spot for those who prefer not to stay in Sydney CBD. Staff were accommodating to needs and made for an enjoyable stay.

Our room was a little bit dusty. The lobby is also a little bit rowdy especially in evenings - so don't recommend if you're looking for a quiet spot.

Modern and central to my location requirements

It was quite noisy, but not an issue

Comfy bed. Nice room,well decorated. Very clean. Easy to check in.

No kettle in the room for the tea bags

I like the design and set up of the hotel. Great location. Friendly staff. Clean hotel

The toilet and shower area is dark no light i have a poor eyesight they don’t have light in the shower area and you don’t wear glasses while having a shower that is why I don’t understand the point of having as shower with no light. Second the bed was really used. You can feel the springs of the bed are already uneven and really bouncy. There is no microwave in the room 🙂

Great location. Boutique style. Nice bar & restaurant.

My room was nice but bedroom area was a real squeeze.

Funky hotel. Great vibe.

Great location and the room was nice.

Location and vibe. Room was very quiet 2.

Nothing

The fit out was lovely.

Rooms are very small.

Fantastic location within walking distance to public transport and many local bars, cafes and restaurants. The room is as comfortable and the balcony a great size.

The aircon turned itself on repeatedly, despite me having switched off the power. Lighting in the bathroom, shower and toilet was so dim that it was difficult to put on makeup (I was attending a wedding)

Good location in Surry Hills and very close to the Museum train stop. Good restaurants, bakeries, and bars all within walking distance. The room was very comfortable and clean with very strong AC. We also liked the daily happy hour at the bar downstairs.

Not a huge fan of hotel rooms with bathrooms that are not in a separate room with a real door.

Ace has an authentic arty charm

Upstairs resteraunt a bit pricey

Super friendly staff, and the hotel itself was super cool, with a great sized room and amenities. It was also awesome to see they're doing something different with an awesome vibe and even small details like the record player in the room.

The pillows, this was the only thing. Otherwise was an awesome stay.

The room was very stylish and fitted out beautifully; some quirky additions which I really enjoyed; overall exceptional design provided all you needed in the small footprint.

Room fit the definition of small! If you were spending more time than just 'bed time' then you might feel a bit hemmed in.

Uniqueness

Nil

Location was excellent. Meals were good, as well as the bar. Staff were very helpful.

Centrally located and a busy funky place. The rooms were roomy comfortable and very clean. The staff friendly and helpful. The lobby bar was obviously popular with locals and guests. Food was good.

The tall steps to get to the front desk. Difficult to lift bags etc.

Very comfortable room, great bar downstairs

Amazing modern facilities, cool vibe, friendly staff

Location was ideal for me. Restaurant and food were great and lobby bar was a nice place for coffee or a drink. Had breakfast once and that was good quality but used the coffee shop mostly

Gym was small so more than two people and it was very cramped. Also when I wanted to extend my stay I was told to phone the reservations line, I would have expected the staff to call for me - in the end I emailed and got no response so used booking.com again

Love the location and cool vibe

Staff cas very friendly. Location is very convenient and walking distance to CBD. Food was good

The room was clean but the lights around the mirror are not bright for makeup. Also the way how the shower and toilet doors are build creates so much noise so at night the second person is waking up for sure if the first person uses show or toilet. Too much acoustic

Second time staying here, great location, lovely styled rooms, great lobby to hang out in

I like the vibe, food, smiling from staff

the room is too small

Great location and friendly staff

Great value the night I stayed. Rooms are completely blackout. So many hotels have so much light from iPads, aircon units the lot. Well appointed and great design. And love the 12 noon as standard checkout

Lifts were very slow

I love the Ace Hotel Toronto. It's for this reason that I booked the Ace Sydney. The design language is consistent and the location - right in the trendy heart of Surry Hills - it great.

The rooms are smaller than other Ace locations - this is probably a Sydney thing - but still was a bit of a let-down as my standards were we by Toronto. The brunch as also average by Australian standards.

Sydney doesn't have that many good boutique hotels. Ace is one of the exceptions: great location, solid F&B and good-looking, comfortable rooms.

Location

Trivial byt a ittle more light in the toilet would be handy

We loved the atmosphere of the Ace hotel. The rooms were very nice and comfortable.

Little things like having no hand soap on the vanity, the shampoo wasn’t actually shampoo, and not enough space to hang towels after use. The mini fridge was too full to put any of your own things in it.

This hotel is so extra and full of character, we fell in love instantly. We brought our pet along, and the staff were so kind and accommodating. Even with some restrictions in the common areas of the hotel, they made sure we were always comfortable and taken care of. Beautiful room, great food, and such lovely people. We’ll be back for sure!

Close to capitol theatre and good facilities

Nothing

Fantastic location and exceptional staff. Very comfortable beds, and very nice room. Had everything we needed.

Our room tiled floor was dirty and needed a vacuum and mop and two of the glasses in the room were dirty and had not been cleaned. There was food and sticky stuff on the outside of them and liquid residue on their inside surfaces.