Expert reviews
“This functional city chain champions its trademark brand: no-frills, essentials-only rooms at bargain prices (well, at least for Norway). Don’t expect prison-block chic – it’s surprisingly smart, with plain all-white rooms, Scandi-style furniture, free wi-fi and a great downtown location.”
What guests liked
- Central location
- Free Wifi
- Comfortable beds
All you need to know
Citybox Oslo provides an economical hotel experience that’s unique in its approach. There’s no traditional reception area, allowing guests to manage their booking, payment, check-in and check-out independently.
This lower staffing rate translates into cost savings for the guests! Despite this, a Citybox host is always on site, ready to assist with any requirement during your visit.
Citybox offers a variety of rooms including singles, doubles, twins, family rooms and junior suites. These rooms are modern and airy with floor-to-ceiling windows, WiFi access, private washrooms, superior mattresses, and workstations. Some rooms even offer additional beds or bunk beds.
Although guest rooms don’t have TVs, there is one situated in the ground floor lounge. This vibrant lounge with contemporary furniture is an excellent place to relax or socialise with other hotel residents. There’s also a neighboring cafe serving coffee, breakfast and lunch.
What sets Citybox Oslo apart is its prime location surrounded by several local stores. Plus, it’s merely a 13-minute stroll from the National Museum of Art.
Hotel deals & lowest price guarantee
We collaborate with Booking.com and Agoda. These two reservation platforms assure you the lowest possible rate, ensuring you always get the finest bargain for this hotel. If you’ve found a more favorable rate elsewhere, simply reach out to the booking platform and they’ll reimburse you the difference right away. You have the option to compare prices until the day preceding your check-in.
Location
Recent guest reviews
24 September 2025
Fabulous
Location
Lift wasn't working
24 September 2025
Fabulous
Convenient location near Oslo Central station. Nice, clean room and comfortable bed.
23 September 2025
Very good
Staff were polite, friendly, and helpful. Good location, easy to get to many of the sites and the station.
The washroom was a bit small. It would be nice to add a rack in the shower so you can put your shampoo and stuff inside without having to reach out all the time. Not sure if there was temperature control in the room but if there was, I couldn't find it.
23 September 2025
Pleasant
Location (stayed here several times)
Tiny room
23 September 2025
Pleasant
A very simple but expensive hotel near Oslo Sentralstation. Near the main attractions and the famous Karl Johanns Street. Many food shops, cafes and restaurants near the hotel.
No tv on the room.
23 September 2025
Great location
The Location was great of the hotel was great. Located in the central shopping area it offers quick access to Karl Johans Gate, the cruise port and the train station. The check-in was fast and simple and they offered free bag storage, although it was unsupervised.
While the room was large and comfortable, it needed more thought into how it would be used. There was a tiny sink in the bathroom with no shelf space for toiletries. There was also no storage for bags and unpacking.
23 September 2025
Very good
The location was perfect. The shared kitchen has everything you might need like cups plates forks etc. the luggage storage is a plus
The room was Smaller than the other citibox
23 September 2025
good stay
Good location, clean modern rooms.
very busy hotel.
22 September 2025
It was a good stay and will revisit
Location is very good, near to Oslo Central Station. Walking distance to attractions
22 September 2025
Good central location
Very central position, clean, comfortable bed. Communal kitchen cleaned regularly.
22 September 2025
Confortable room in the center of Oslo
Hostell was in the city center and the room was very welcoming. Self check in and check out was very easy. Overall we had a very nice stay
22 September 2025
Basic rooms, very near Oslo S train station
Clean and basic room, comfortable bed, seamless self check-in.
I booked 2 standard rooms. One of it was very small.
22 September 2025
Fabulous
The comfy bed, the bathroom
No kettle or coffee/tea which is a bit of a shame
21 September 2025
A good choice to live near the station.
Good location. Near the train station. Room is quite small. Self check in is quick and easy
Small room
21 September 2025
Very good
Great check-in and out service. Well-equipped and great service. Superb!
21 September 2025
Good location and clean. Haven’t seen the staff once but that’s the concept i guess
The bed was very soft
21 September 2025
OK for a short stay
The location is very close to the main railway station. I also like the fast Check-in and check-out.
The heavy slide door in the double room... The room was also dirty (stained floor, stained table, stained curtains... No stains on the bed though! :) ) and the shower door was damaged. The ceeling in bathroom also needs renovation. I stayed in Oslo on my arrival day in single room, departure day in double room and in Bergen in single room. Though still not perfect, Bergen Citybox (the one that is not in the city centre) was way better.
21 September 2025
Very good
I wish there were a kettle in the room.
20 September 2025
Very good
Convenient location to walk and explore Oslo city. Bags storage was available as we arrived early from airport. Self check in and out was easy
20 September 2025
Would stay again.
Good value, good location, good accommodation.
20 September 2025
Very good
Best Location, Room size is a little small and needs basic things, coffee/tea, and a water heater, otherwise everything was perfect, including the cleanliness
size of the room and I missed coffee and waterheater
20 September 2025
Well equiped!
Facilities! Very well equipped, having a laundromat too! Very modern and nice!
Only 1 out of 3 washing machines are working. Clothes still moist after 1 hour. Might want to grant 1.5 hours or 2 hours option so need not stay behind to wait for drying to end and start another round. Good to update the opening hours at Laundromat as it is stated as 9 am to 9 pm but actually 24/7. Tried to rush to wash and dry finish before 9 pm but actually not required.
19 September 2025
Fabulous
Clean comfortable room. It was in an excellent location
19 September 2025
Great location, needs to be cleaned better.
Comfortable beds. Great location. Easy check-in and checkout.
Bathroom trash bin was not cleaned out. Shower got the whole bathroom floor wet.
19 September 2025
Pleasant
near city center
19 September 2025
Did not see staff. You need new chairs in the lobby. They look old and like someone peed on them. You are way too expens
Close to Central Station
Worn out appearance and furniture in the Reception.
19 September 2025
Friendly and helpful staff, amazing location, comfortable beds
I stayed at Citybox Oslo and overall had a very good experience. The location is excellent—just a couple of minutes’ walk from the central train station, with plenty of restaurants, shops, and attractions nearby. The hotel itself was clean and well maintained. The bed was very comfortable, which made my stay even better. The staff was very friendly and attentive; they promptly assisted me when I requested a room exchange. My first room (Tower A, Room 502) was unfortunately quite noisy due to trams, street conversations, and music. The hotel was fully booked that night, but they provided earplugs to help me rest. The next day I was relocated to Tower B, Room 702. This room was much quieter, which I appreciated, though it was smaller than the first one, especially the shower. Despite this minor trade-off, I enjoyed my stay. Thanks to the helpful staff, clean environment, comfortable bed, and unbeatable location, I would recommend Citybox Oslo to anyone visiting the city.
Room in Tower A was unfortunately quite noisy. Sounds from outside carried into the room, which made it difficult to rest comfortably.a
18 September 2025
Pleasant
Top Location . Tram stop right in front, 5 minute walk to Central Station & many bus stops. Able to walk everywhere, big wall buttons on wall good for hanging backpack and handbag and dry towel.
I have a single room, enough rooms to move around. Lacking a bench to park my suitcase. I park it on the narrow desk which is not ideal.
18 September 2025
Fantastic staff, great location but the room was small and a bit pricey.
Bath room was very nice with nice hot water.
Room was quite small with no where to put my luggage.
18 September 2025
Cheap but not very cheerful
Close to central train station
Floor had a kind of matting instead of carpet. Room had tatty decor. Room door had to be locked with card on way out as it didn't lock automatically. No TV - admittedly it's not listed on website but who doesn't have a TV?
18 September 2025
Cityox is great value or money
Location is good for us Room is comfortable and clean Check-in/Check-out is convenient with self-check-in kiosks Everything has been great so far internet is speed is fast and stable Cant fault them at all
Nil
17 September 2025
Great place to stay, perfect location to explore Oslo.
Great location in Oslo, super easy check in with automated kiosks. Fun game room and hostel style feel with private rooms
17 September 2025
Convenient location, close to Central station and harbor. A couple choices
Access to luggage storage before/after room available was nice.
Slightly unure of the checkin process with it being mostly automated, but we figured it out.
17 September 2025
Very good
Location is very convenient, quick check in/out system and helpful luggage storage service.
Staff is a bit cool and the floor of our room is not clean enough.
17 September 2025
Great location in central Oslo.
Room was small but comfortable. Location was excellent very close to train station and central sites. Easy to check in and out.
Room was small and hotel was on busy street and very loud. We had to keep windows open as it was warm and their is no air con.
17 September 2025
It's a great hotel for business trip, also for people who values privacy.
I liked the location, cleanliness of the room and effective, easy and quick check-in process.
It is more suggestion then critique: there should be one glass in each room, some people need to drink their medicines with the glass of water.
17 September 2025
Very good
Didn't see any staff at all. A bit noisy at night due to trams we could hear them as they passed during the night n early morning
16 September 2025
Citybox uses electronic check in and out. No staff at entrance. Price was excellent for a central location next to the r
Central location.
Bedroom was on road next to a tram line so it was a bit noisy.
16 September 2025
Great
Environment , how easy was to check in and out, easy storage and safe room
16 September 2025
Nice value for money
The room wasn't huge but it was more than enough for a sole traveler. The shower was also more spacious than I expected. No frills but it was clean and had a great location. Wasn't disturbed by any noise either. It was also more reasonably priced compared to the rest of Oslo.
The only complaint that I have is that when I arrived my room door was wide open. This happened before I even entered for the first time and never when I left stuff in my room but it still didn't seem too safe as anyone could have come in.
16 September 2025
Good location
City Box has a great location, a few hundred meters from the Central Station. Checkin is digital on kiosk and that worked well, you get a key from the machine. There is a big communal kitchen with microwaves, kettle and vending machines, useful when trying to travel on budget. it has the feel of a hostel but smarter. the single room was tiny but for one night it was fine. there is no breakfast in the hotel but there are 2 restaurants linked to the hotel that offer 10% discounts for hotel guests.
i think the place could do with a better cleaning, the corridors didn't feel so neat same with my bathroom. it's a good concept to have checkin kiosk, but it's also very nice to have real staff welcoming their guests.
16 September 2025
Very good
Great location, easy check in.
No breakfast included.
16 September 2025
The hotel itself was good value for the money. But I had 10 stressful days to modify my booking.
Easy check-in system. Spacious communal place at the grand floor.
It took 10 days, including a couple of long telephone calls, to modify my booking during the free cancellation period. First, they asked for a cancellation fee or asked me to cancel it and book again ( by the time the price was double as the date was closer), It was a really stressful 10 days and a waste of a lot of time.
16 September 2025
Great location
Location was perfect and convenient for everything we wanted to do. There were lots of bars, restaurants and bakeries close by too. The beds were comfy and the room was generally a good size for us. Self check-in/out was quick and easy and when we asked for extra towels this was done quickly and without any issues.
The shower was a little mouldy.
15 September 2025
Very good
Central location, nice atmosphere, clean rooms
The toilet flush wasn’t working when we arrived
15 September 2025
Fabulous
Nice hotel with great location. Good breakfast/lunch options in the restaurants situated in the same building. There is also a shared kitchen on the 1st floor with coffee/tea facilities and microwave. Basic but comfy and clean rooms.
We booked 2 rooms, travelling with 2 teens. We've got rooms on different floors and even in different parts of the hotel (the hotel is divided in A, B, C parts with even different elevators to get to your floor/room). I asked staff to provide rooms more close to each other, but there was no such possibility at that moment. Staff could be more attentive to such details in future, really it's more logic to accomodate family with children closer to each other. Such simple logic doesn't require any special customer's request :)
15 September 2025
Good hostel in Oslo.
Good location and not far from the train station. Pretty clean and comfy. A lot of space to prepare all stuff.
15 September 2025
Excellent location. Automated check-in/out. Clean.
Fast (automated) check-in and checkout. Easy to use and follow. Very clean and comfortable. Very close to Oslo's central train station, where trains take you in+out of Oslo's airport, and where you can also rent cars. Also very close to the iconic Oslo Opera.
Automated check-ins are typically annoying, but this one had very few steps, very large (really large) touch screens to navigate the check-in, and check-in was completed very quickly. It was also very simple to get as many keys as we wanted to the room. So it's a mixed bag: bad because it's automated, but when comparing to other automated check-ins this one actually worked very well.
15 September 2025
Great location, Great Place
Great location, Great Place
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Hotel facilities
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
- - Fax/photocopying
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Luggage storage
General
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Heating
- - Non-smoking throughout
- - Vending machine (drinks)
- - Vending machine (snacks)
- - Shared lounge/TV area
Cleaning services
- - Laundry (additional charge)
Activities
- - Games room
- - Table tennis
- - Darts
Kitchen
- - Shared kitchen
Accessibility
- - Wheelchair accessible
Food & Drink
- - Coffee house on site
Miscellaneous
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - Breakfast takeaway containers
- - Delivered food is securely covered
24 September 2025
Pleasant