Casa Delfino, Crete

Theofanous 9, Chania, 73100, Greece. (show on map)

Expert reviews

Lonely Planet review:

“Luxury is taken very seriously at this elegant 17th-century mansion in the Venetian quarter. Choose from standard rooms, one-bedroom apartments and suites, which come in various sizes but are all richly fitted out with bespoke furniture, marble floors and romantic flourishes.”

Fodors review:

“Stylish and sophisticated, with chocolate and gold highlights, every room is individual and whispers history. Intimate and very grown-up, the matinee-idol looks are backed by assured and discrete service; it is somewhere that makes you feel very special. A classic.”

Featured as Fodor’s Choice in Crete.

Telegraph review:

“This self-consciously stylish boutique hotel in the high-ceilinged house of Genoa merchant Giovanni Delfino is an easy drive from the region’s main sights. Apart from striking original features, the property has a bijou spa and some rooms have panoramic views over Chania’s lively cobbled harbor.”

Guest rating

This an aggregated customer review rating of Casa Delfino, Crete. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 3rd in Crete

113£100$140¥14840C$109A$109HK$1096S$184SFr131¥889kr1155kr845kr1090

What guests liked

All you need to know

The Casa Delfino is an exquisite boutique hotel located in the heart of the Venetian Old Town in Chania. This sixth-generation family-run business is housed in a 17th-century Venetian mansion, making this hotel a charming and historic place to stay.

The Casa Delfino features a total of 24 guestrooms and suites, all of which are luxurious and elegantly furnished. Each room has its character, offering private bathrooms, flat-screen TVs, and complimentary WiFi. The hotel also provides a complimentary breakfast every morning, so guests can start their day off on the right foot.

In addition to its comfortable accommodations, Casa Delfino also offers a wide range of services and amenities. Guests can take advantage of the hotel’s outdoor pool, the rooftop garden with a hot tub, and 24-hour room service.

One of the best parts of this fantastic hotel is its luxurious spa. Featuring an opulent marble steam room, an extra large whirlpool tub, two treatment rooms, and a relaxation lounge, this is the ideal spot to relax and unwind. The spa uses ingredients from the Mediterranean diet to create a rejuvenating and organic experience. Guests can book a massage, scrub, cleanse, and other body treatments.

The hotel also offers various activities and tours, including sightseeing and guided tours of San José. Guests can participate in yoga, cooking classes, and salsa dancing lessons. Additionally, this hotel’s location allows guests to easily access nearby shops, cafes, museums, bars, and other popular attractions.

 

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Location

Recent guest reviews

5.0
Hasimah

14 July 2024

Fabulous hotel.

Small boutique and personal

Nothing

4.5
Nirob

11 July 2024

Great hotel, romantic will visit again

Had to wait 30-45 min extra to get our room

5.0
Azimi

6 July 2024

Overall excellent service and great experience

Great Facility, excellent service by staff and very kind and attentive , great location. Overall, amazing experience.

Nothing

5.0
Robyn

5 July 2024

Exceptional

The staff were really friendly and helpful. The hotel was in the best possible position.

5.0
Nilüfer

29 June 2024

Oasis in the oldtown of Chania☀️🍀

you need to book a night just to see the amazing cactus ☺️ Very friendly people Breakfast under the shadow of trees Terrace with a beautiful view over the harbour Just Perfect!

5.0
Natasha

22 June 2024

Exceptional

We had a pre arranged taxi that the hotel arranged from the airport who greeted us and took us to Chania Talos square, where we then greeted by the hotel golf cart who took our luggage and ourselves to the hotel. The airport transfer time is aprox 30mins dependant on traffic and time of day, from the square the hotel is minutes. Once checked in our luggage was taken to our room 4 with a balcony over the courtyard . The room as you walked in had a bathroom , seating area , wardrobe , fridge, coffee facilities , two view balconies small stairs to the queen size bed. We had a complimentary bottle of wine with baclava and a card which was a nice surprise. Breakfast is daily from 07:30- 11:00 in the beautiful courtyard, with a broad range of fresh fruit and home made delicacies to suit most appetites and if you would like an omelette for example it is not too much trouble for them to freshly make it. We made use of the hotel spa pre booked packages of sense of love and royal duet, the therapists are all physio therapists and the best massages we have experienced. The hotel has a roof top terrace accessed by a lift and a few steps where you have shaded area, table and chairs and lounges , there is a bar which is serviced late afternoon until late evening, however we made use of it during our down days and had it to ourselves and anything we wanted was not too much trouble. I celebrated my birthday and I had a surprise cake which was delicious. The bed was super comfortable with a turn down service, all the hotel is clean and tidy with too many to list of other detailed facilities , however on there website. The staff work as a team and very hard to make your stay to an impeccable standard. The owner is there daily and is always ensuring everything is meeting your needs. A special mention to all the staff from the bottom upwards, Chrissy, Anthonis and Maria etc .

N/A

5.0
Sandra

13 June 2024

Not enough adjectives to describe how wonderful our stay was

3 of us stayed in the 2 room family suite for a week. Our arriving flights were canceled and delayed and then our luggage was lost… the hotel staff kept track of our flight arrival and made sure a car and driver was there to meet us and then phoned the airport every day until our bags arrived, picked them up and delivered them to our room while we were out. They also went out of their way to make or mom’s birthday extra special by getting her an ice cream cake and singing her happy birthday before we left for our yacht trip. Concierge: Alexander arranged for private tours and English speaking guides for the entire week. We went on a sunset swimming boat trip, Zeus’s cave and shepherds sanctuary, a foodie tour where we learned a live olive oil, cheese and other goodies and then the cherry on the cake… a daylong yacht trip to celebrate our mom’s 70th birthday… The room: it was stunning… it is actually 5 levels but it wasn’t difficult or awkward to get around inside. My brother had the king sized bed upstairs (top level ) and my mom and I slept on the twin beds downstairs. There were two bathrooms. One with a shower and the other with a jacuzzi tub and shower in one. My brother is a big guy 6’3 with giant feet and he sounded like a herd of elephants if he ran down the stairs but that’s the only sound we hear within the room. Beds were perfect… not too hard not too soft… water pressure and temperature were excellent. Breakfast: served in the courtyard and a good assortment of items. The staff was INCREDIBLY accommodating and had endless patience with a few guests that I personally wanted the smack upside the head because of how rude and entitled they behaved. Spa: we had 90 minute massages and hour-long full body detox treatments. The young ladies might look tiny and delicate but omg. They have hands of steel and the touch of butterflies… if you don’t book a spa treatment while staying…. You are totally missing out.

Nothing aside from the fact that I can’t live there forever

5.0
Natasha

1 June 2024

Absolutely wonderful

Location and accommodation

4.5
Laura

28 May 2024

Fabulous

The staff was incredible - kind, attentive, helpful. I cannot stress enough how helpful, genuine and hospitable they were. Room was great and location was perfect. Highly recommend.

Our room was a little noisy-being off the courtyard. But that is understandable…

5.0
Marta

13 May 2024

Exceptional

Wonderful breakfasts on breathtaking patio, nice staff always ready to help, very good hammam and SPA, I’d love to come back!

5.0
Katie

9 May 2024

Casa Delfino is our favourite boutique hotel in the world.

Absolutely everything about this boutique accommodation is amazing……. The staff, the facilities, the fresh breakfast every morning, the position….. it’s perfect!

Nothing. It’s perfect.

4.5
John

6 May 2024

Fabulous

Great location in the beautiful port city of Chania!

5.0
Nicole

30 April 2024

5 star 🌟

Wish i had more time there. A beautiful hotel and wonderful staff. Breakfast was very delicious 😋

5.0
Madeline

29 April 2024

Next time we will stay for more than one night!

Wonderful location, interesting history - beautiful rooms and helpful staff

5.0
Ann

28 April 2024

An oasis in Chania and look forward to returning soon.

Great location, beautiful terrace, very comfortable , delicious breakfast . Everyone was extremely kind and helpful.

4.5
Peter

26 April 2024

I’d stay here every time.

Incredible stay. Over the top helpful, polite, kind staff. Great location. Epic breakfast. Fabulous room.

5.0
Mitch

25 April 2024

Amazing,can’t wait to come back

Location was incredible Chania is amazing and casa del fino condone be better situated The staff were welcoming and delightful

Absolutely nothing

4.5
Sheryl

23 April 2024

Beautiful, convenient property well-represented by friendly staff. Y

Location and staff help and friendliness

Upstairs shower leaks water all over the floor from under the door. No iron in room

5.0
Lauren

9 April 2024

FAB U LOUS

Everything! The staff was extremely helpful. They suggested places of interest and were friendly and so great!!

5.0
Karl

5 April 2024

Authentic hospitality

Very beautiful hotel, staff is amazing, nothing is too much to do for the guests; breakfast is delicious and authentic Greek dishes are present; freshly squeezed orange juice is delicious; Greek pastries are amazing especially the orange cake (super moist and orangy); location is literally in the heart of old town

4.5
Yemurai

2 April 2024

Perfect location, wonderful team, beautiful hotel.

Amazing location and fantastic customer service.

The rooms get quite warm when sleeping.

5.0
Ashley

29 March 2024

The hotel is guest oriented, absolutely beautiful and accommodating.

The friendliness of the staff and management. The accommodation, the breakfast and the location.

Nothing

5.0
Gerhard

11 March 2024

Excellent. Five stars!

The staff were out of this world in terms of kindness, attentiveness and professionalism. Amazing experience, wonderful facilities and best location in Chania.

5.0
Elena

13 February 2024

Exceptional

It is with certain reluctance that I write this review, purely from a selfish desire to keep Hotel Delfino a hidden treasure. To me, a hotel is more than just a place to rest; it significantly enhances my overall travel experience. And Hotel Delfino did exactly that, and more. Every member of staff radiated affable warmth, welcoming us whole-heartedly and giving invaluable insights about the must-visit places and activities around. We were fortunate enough to meet Margarita, the gracious owner, whose delightful surprise added a special touch to our stay, making it all the more memorable. This is not your typical hotel boasting conventional hotel amenities; it's a charming, converted mansion where each room tells a different story. I should mention, the rooms might not exactly mirror the booking photos which add an element of surprise and novelty to your stay. If you have specific needs or preferences, don't hesitate to drop an email or call up the property before booking to ensure your expectations are met. This hotel, its distinctive charm, and exemplary staff are too delightful to face any criticism borne out of unmet expectations. The hotel constitutes two separate structures; while one is equipped with an elevator, the second building requires a bit of stair-climbing. For us, a stay at the top floor, sans an elevator, added to the charm of the place, but perhaps this might pose a hurdle for some. Hence, it's worth discussing this in advance if it's a concern for you. We were fortunate to have discovered this gem and experience a perfect stay. We only hope we continue being this lucky and get to visit Hotel Delfino more often.

I think that adding a good qualify espresso machine for breakfast and having a skilled barista would bring the morning experience to the next level. We will definitely come again to check if you have listened :)

4.0
Difrisco

7 January 2024

Very good

Overall location and morning breakfast was lovely.

There was no way to control your room temperature. It actually got pretty stuffy and warm at night. We had to sleep with the doors open, which wasn't ideal considering you heard the music and people when walking around at night. Tge lighting in the bathrooms is pretty odd as well I definitely wasn't getting ready in there, I would go out and put my Makeup on in the bedroom area by the natural light.

Hotel facilities

General

  • - Room service
  • - Non-smoking rooms
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Car hire
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)

Food & Drink

  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid-friendly buffet
  • - Wine/champagne
  • - Fruits
  • - Coffee house on site

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Luggage storage
  • - Concierge service
  • - Private check-in/check-out
  • - Invoice provided

Outdoors

  • - Garden
  • - Terrace
  • - Sun terrace
  • - Outdoor furniture

Entertainment and family services

  • - Babysitting/child services (additional charge)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Activities

  • - Spa and wellness centre
  • - Massage (additional charge)
  • - Hot tub/Jacuzzi (additional charge)
  • - Hammam (additional charge)
  • - Spa facilities
  • - Steam room
  • - Spa/wellness packages
  • - Bicycle rental (additional charge)

Business facilities

  • - Fax/photocopying

Parking

  • - Accessible parking

Transport

  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Pool and wellness

  • - Sun loungers or beach chairs

Miscellaneous

  • - 24-hour security
  • - Security alarm
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Thermometers for guests provided by property
Check availability 113£100$140¥14840C$109A$109HK$1096S$184SFr131¥889kr1155kr845kr1090