Megaron Historical Monument Hotel, Crete

Location, design, comfortable, breakfast and roof garden

Bathroom and amenities

Marvelous upscale hotel, elegant.

Everything was superb

Friendly helpful staff. Wonderful breakfast.

Room was opposite a nightclub. Very noisy at 3 in the morning.

Comfortable bed, wonderful breakfast. Friendly helpful staff.

Access at the main entrance is difficult. I found the reception area very big and confusing. It's a pity that the building has been stuck in a 1980s time-warp rather than restored to a simulation of its former glory. But there we go.

Staff extremely helpful

Nothing

The room was really comfortable and attractive. The staff were delightful and helpful

Nothing!

Top location, sparkling clean, delicious varied breakfast, great views of the port, beautifully designed interior, historic building with elegance & charm. But above all: the people: all across reception, breakfast, housekeeping: very polite, friendly, competent. Thank you for the great hospitality!

Beautiful property and nicely appointed

Truly memorable breakfast, friendly and welcoming staff, comfortable bed and linens, cute balcony with water view, parking available on site, elevators make carrying luggage to upper levels easy

location was too loud to enjoy with windows open (not hotel's fault), would choose to stay in a quieter area next time

Best hotel in town - great buffet, nice views (if you manage to get the port facing) and comfortable and clean rooms.

Would have been nice if the pool was open even if early in the season. Shouldn’t charge separate fees for using the spa.

The location was great. We had a beautiful sea view if the Venetian Fort and were a few minutes walk to the center if old town. The hotel also had a gated parking lot. The breakfast was excellent and a great representation of Cretan cuisine.Staff was very helpful and kind.

We would have liked better temperature control in the room however this was a restored property. We were able to open the balcony doors for better air flow.

The location was perfect. The staff was attentive and kind. We had a great view from the room!

Everything was terrific .

This hotel is AMAZING, and I would recommend it to everyone. As for their breakfast, I hope someday to return just for it!! It went down as an all-time favorite of mine!

I seriously have zero complaints.

convenient

Location, comfort and the amazing breakfasts.

yes, plenty of more choices for foods and drinks

Good location. Very convenient for a bus to Knossos (outside the door) a 10 minute walk to the main centre of Heraklion. Nice little gym with cross trainer, treadmill and bike.

The only English TV channel in the room was BBC News 24. It looked like it was supposed to have Netflix, YouTube and Amazon prime but none of these were working. Our holiday will be forever associated with Trump talking about his successful bombing of Iran and sad footage of civilians injured or grieving in Iran because there were no alternatives to BBCnews24. Unfortunately the weather wasn't great (it was March) so we spent more time than planned in the room.

Outstanding location, cleanliness

I have not seen so many breakfast options before. Everything was locally sourced and hand made. Extremely courteous and helpful staff. Rooftop restaurant view is cherry on top.

Swimming pool was not heated.

Spectacular breakfast, the best in my life. Organic olive oil, handmade pastries, salty baked dishes, local delicasies, seasonal treats and huge choice of local herbs. Free and private parking. Rooms are spacious and staff absolutely competent. Location can't be better!

Rooms could be renewed, feel dates. Health club costs 30€ so no one uses it.

Perfect location, staff and premises. Highly recommended.

The room, the staff

Easy walk to center. Beautiful harbor and fortress views. Friendly, helpful staff. Great breakfast and rooftop bar.

Super clean, most confortable bed ever, super polite and helpful staff! HIGHLY RECOMENDED

Close to the Marina and fort, main tourist attraction, wonderful view of the Venetian wall.Breakfast was amazing and the staff were friendly!

Expensive cost for the use of facilities sauna and spa

One of the most elegant hotels. Historic and beautiful. Incredible breakfast.

Everything is exceptional.

Clean, good location , awesome breakfast

Nothing

Best buffet breakfast of any hotel we've stayed at, ANYWHERE in the world. Exceptionally comfy room. Very skilled, friendly and helpful staff, and the entire hotel was spotlessly clean throughout. Great shower, plenty of hot water. Very close to the bus station and port. Perfect!! An outstanding example of what a quality hotel should be.

Very comfy bed and good facilities in the room. Breakfast was a nice mix of service and self serve. The range of food offered was exceptional and of top quality.

Lovely comfy room

Location good , nice hotel

The sauna , jacuzzi Small, not worth of the money, extra charge 30€ per 1 hour

Everything. It was a magnificent place with history and an incredible breakfast.

Nothing

Very comfortable room and an excelent breakfast. Easy parking, but without charge facility for electric cars. Very polite reception. Overall a great experience

Beautiful sea view from our balcony. The breakfast was wonderful; an incredible variety of fresh and local dishes, all delicious. Parking was easy: hit the button beside the entrance gate to give them your name. A perfect location in Heraklion.

The room size was a little small.

Location, pleasant stuff

Nothing which I didn’t like

Beautiful hotel, spacious rooms, very clean, very well positioned and excellent breakfast. Definitely worthed.

Excellent breakfast

Great location, close to everything. Staff is wonderful and breakfast is 10 Stars out of 5.

The bathroom in my suite was outdated with a bathtub. I would have preferred a rain shower.

Their service is very professional, their manners are excellent, and the cleanliness is good. The address is good; overall, it's a good hotel with good prices.

Lovely staff. Beautiful rooms. Peaceful common areas. Fantastic breakfast.

This hotel is amazing, it’s central, beautiful views, beautiful rooms with everything you need, free parking right at the property, it’s our all time favorite for years. We’ve stay here many times and when my mother fell ill last year this property became our home for a long while. The staff became our family, they went above and beyond to help us with everything we needed. This hotel is what it is because of the staff, they truly care, they truly ARE the heart and soul of this property. We can’t praise the staff enough, we’re truly grateful, thankful and blessed we had Efie, Vicky, Argiri and the rest of this phenomenal team with us at our time of need. This time we went back to see this super team and we had exactly the same phenomenal care from them as before. Thank you for everything you did for us last year and last weekend. We will be back always.

There is absolutely NOTHING we don’t live about this property, we absolutely LOVE it!

Good location and comfortable clean roomd

Nothing to ads

The best breakfast I could have asked for. The homemade specialties of Crete were great.

Amazing Breakfast

Ship with running engines in the port

We stayed at the GDM Megaron for two days, and we also had our wedding reception dinner there at the 5th restaurant. The room and the facilities overall were exceptional. The breakfast was the best I have ever had at a hotel. It had everything you could think of, and everything was delicious.

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The room has the view of the harbor and it was super nice! The breakfast is good.

Everything

Excellent breakfast, friendly staff, nice rooms

It could be a little more convenient in terms of handling luggage.

Vicky at reception was particularly gracious and helpful. She upgraded our room (we did not ask for this) and helped accommodate us when we arrived early (from the 6:30am ferry), well before check in. She also called our rental car agency and had them deliver the car to the hotel, which was extraordinarily helpful. I have never had a better experience with front of house help at any hotel. The rooms were lovely and pristine. The breakfast buffet was also the best I have ever had (and we have stayed at some excellent hotels); the week we were there was between Christmas and New Year's and the food was local, traditional, delicious--and there was a huge amount of choice. The kids ate more at one sitting than anywhere else we stayed.

Breakfast is exceptional, with authentic Cretan cousine and the staff do the best to accommondate the guests. The hotel smells perfectly of cinammon and citrus. The location is extra-ordinare and the welcoming is exceptional.

Some minor things. The room heating is done by air-conditioning, which has its drawbacks. Regarding breakfast, staffing is low in numbers, which results for the people working there to literally overload in order to be able to accommondate the guests. Some odd things also, like that the fridge is housed in a wooden closet at the bottom of the bed, as well as TV size and placement (too small for the room size and it's location).