Megaron Historical Monument Hotel, Crete

Good location. Very convenient for a bus to Knossos (outside the door) a 10 minute walk to the main centre of Heraklion. Nice little gym with cross trainer, treadmill and bike.

The only English TV channel in the room was BBC News 24. It looked like it was supposed to have Netflix, YouTube and Amazon prime but none of these were working. Our holiday will be forever associated with Trump talking about his successful bombing of Iran and sad footage of civilians injured or grieving in Iran because there were no alternatives to BBCnews24. Unfortunately the weather wasn't great (it was March) so we spent more time than planned in the room.

Outstanding location, cleanliness

I have not seen so many breakfast options before. Everything was locally sourced and hand made. Extremely courteous and helpful staff. Rooftop restaurant view is cherry on top.

Swimming pool was not heated.

Spectacular breakfast, the best in my life. Organic olive oil, handmade pastries, salty baked dishes, local delicasies, seasonal treats and huge choice of local herbs. Free and private parking. Rooms are spacious and staff absolutely competent. Location can't be better!

Rooms could be renewed, feel dates. Health club costs 30€ so no one uses it.

Perfect location, staff and premises. Highly recommended.

The room, the staff

Easy walk to center. Beautiful harbor and fortress views. Friendly, helpful staff. Great breakfast and rooftop bar.

Super clean, most confortable bed ever, super polite and helpful staff! HIGHLY RECOMENDED

Close to the Marina and fort, main tourist attraction, wonderful view of the Venetian wall.Breakfast was amazing and the staff were friendly!

Expensive cost for the use of facilities sauna and spa

One of the most elegant hotels. Historic and beautiful. Incredible breakfast.

Everything is exceptional.

Clean, good location , awesome breakfast

Nothing

Best buffet breakfast of any hotel we've stayed at, ANYWHERE in the world. Exceptionally comfy room. Very skilled, friendly and helpful staff, and the entire hotel was spotlessly clean throughout. Great shower, plenty of hot water. Very close to the bus station and port. Perfect!! An outstanding example of what a quality hotel should be.

Very comfy bed and good facilities in the room. Breakfast was a nice mix of service and self serve. The range of food offered was exceptional and of top quality.

Lovely comfy room

Location good , nice hotel

The sauna , jacuzzi Small, not worth of the money, extra charge 30€ per 1 hour

Everything. It was a magnificent place with history and an incredible breakfast.

Nothing

Very comfortable room and an excelent breakfast. Easy parking, but without charge facility for electric cars. Very polite reception. Overall a great experience

Beautiful sea view from our balcony. The breakfast was wonderful; an incredible variety of fresh and local dishes, all delicious. Parking was easy: hit the button beside the entrance gate to give them your name. A perfect location in Heraklion.

The room size was a little small.

Location, pleasant stuff

Nothing which I didn’t like

Beautiful hotel, spacious rooms, very clean, very well positioned and excellent breakfast. Definitely worthed.

Excellent breakfast

Great location, close to everything. Staff is wonderful and breakfast is 10 Stars out of 5.

The bathroom in my suite was outdated with a bathtub. I would have preferred a rain shower.

Their service is very professional, their manners are excellent, and the cleanliness is good. The address is good; overall, it's a good hotel with good prices.

Lovely staff. Beautiful rooms. Peaceful common areas. Fantastic breakfast.

This hotel is amazing, it’s central, beautiful views, beautiful rooms with everything you need, free parking right at the property, it’s our all time favorite for years. We’ve stay here many times and when my mother fell ill last year this property became our home for a long while. The staff became our family, they went above and beyond to help us with everything we needed. This hotel is what it is because of the staff, they truly care, they truly ARE the heart and soul of this property. We can’t praise the staff enough, we’re truly grateful, thankful and blessed we had Efie, Vicky, Argiri and the rest of this phenomenal team with us at our time of need. This time we went back to see this super team and we had exactly the same phenomenal care from them as before. Thank you for everything you did for us last year and last weekend. We will be back always.

There is absolutely NOTHING we don’t live about this property, we absolutely LOVE it!

Good location and comfortable clean roomd

Nothing to ads

The best breakfast I could have asked for. The homemade specialties of Crete were great.

Amazing Breakfast

Ship with running engines in the port

We stayed at the GDM Megaron for two days, and we also had our wedding reception dinner there at the 5th restaurant. The room and the facilities overall were exceptional. The breakfast was the best I have ever had at a hotel. It had everything you could think of, and everything was delicious.

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The room has the view of the harbor and it was super nice! The breakfast is good.

Everything

Excellent breakfast, friendly staff, nice rooms

It could be a little more convenient in terms of handling luggage.

Vicky at reception was particularly gracious and helpful. She upgraded our room (we did not ask for this) and helped accommodate us when we arrived early (from the 6:30am ferry), well before check in. She also called our rental car agency and had them deliver the car to the hotel, which was extraordinarily helpful. I have never had a better experience with front of house help at any hotel. The rooms were lovely and pristine. The breakfast buffet was also the best I have ever had (and we have stayed at some excellent hotels); the week we were there was between Christmas and New Year's and the food was local, traditional, delicious--and there was a huge amount of choice. The kids ate more at one sitting than anywhere else we stayed.

Breakfast is exceptional, with authentic Cretan cousine and the staff do the best to accommondate the guests. The hotel smells perfectly of cinammon and citrus. The location is extra-ordinare and the welcoming is exceptional.

Some minor things. The room heating is done by air-conditioning, which has its drawbacks. Regarding breakfast, staffing is low in numbers, which results for the people working there to literally overload in order to be able to accommondate the guests. Some odd things also, like that the fridge is housed in a wooden closet at the bottom of the bed, as well as TV size and placement (too small for the room size and it's location).

Great location, great team and great breakfast

A magical hotel! Every detail is taken care of, the food is excellent and varied, the cleanliness, the location is fantastic, the staff are very kind! Everything is made easy for the guest!

Amazing breakfast

Everything about this hotel is great, the place, the staff, the breakfast, cleanliness and the location. The sea view is wonderful too and can’t forget to thank the restaurant staff too for the great service ! I booked this place for the birthday of my mum and the staff were so intentional about giving her special treatment from seeing to our absolute comfort to details like birthday cake even with the late birthday notice, snapping us both to immortalise our trip and showing flexibility. My mum enjoyed the spa and she absolutely loved the massage. A special thanks to all the staff for making my mum’s birthday special!

There’s nothing to say here.

The location, the size and room facilities, the fitness room (small but with everything you need), the staff, the terrace with the swimming pool and the excellent (!!!) breakfast

Perfectly placed to walk into town but away from noise. All of the staff are really fantastic. Very Clean and with a really great breakfast

Beautiful hotel and AMAZING FOOD Perfect central location easy walking distance and also easy drive to airport

Nothing

A wonderful stay-central location with friendly and helpful staff. Breakfast was outstanding-great variety with many local specialties to sample.

Location, beds, staff helpfulness, BreakFast

Nothing

Fantastic breakfast, the best ever. Amazing sea view.

The bathroom is smaller than expected.

The hotel has a (small) and free on-site parking lot, which was extremely convenient after driving across Crete and into the City, which is a chaotic and difficult experience for visitors! The hotel was walkable to the archaeological museum and only a 15-minute drive to Knossos Palace and Heraklion Airport. The hotel staff was fantastic! They held our bags and called taxis for us. We also had a great room service experience.

The fumes from the cruise port were intense when we opened the door to the balcony. Also, the location does not have many restaurants around.

This is a perfect hotel with amazing service, very friendly staff, excellent food, cost, view, everything was superb. Nothing better could be asked.

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Everything was perfect, really ! We received an extremely good welcome and everyone was so helpful. Thank You so so much.

Super friendly kind hearted reception at arrival. Our rooms were spacious, superior furnishings with all the amenities one could ask for in the bathroom and in the kitchen nook. In all our years of travel we have never experienced a combination of warm heartedness coupled with professionalism and genuine friendliness in one. From the reception to the staff at breakfast we were met with happiness. The cleaning staff we’re especially forthcoming and kind. Our views from our room facing the harbour was outer worldly. Panoramic views of the Harbour, the Port, the Ocean and the ancient walls kept us in awe. We watched the sun set and each morning we were filled with excited anticipation of the new ships in the harbour. And this all with never hearing a sound from outside unless we opened the terraces doors and windows. Totally soundproof. We thoroughly enjoyed five star treatment in this hotel.

We loved everything

It was clean, friendly staff, decor was beautiful, 5th floor restaurant server was friendly, held my luggage, close to shopping

When I wanted to take a jacuzzi bath water went everywhere

Our best stay in Crete! From room to comfortable beds, to friendly staff and to even amazing breakfast. Nothing more we could have asked for to end our trip in Crete.

Really everything was great. Nothing to complain about