Kimpton Clocktower Hotel, Manchester

The room was fantastic, bed was comfortable and facilities were excellent (loved the snacks!)

Air conditioning was a little temperamental, but didn’t impact hardly at all.

Brilliant hotel, room and service. Breakfast lovely

Nothing at all

Design was amazing

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Decor was lovely. Room was very cosy and welcoming. Bed was fantastic. Staff were lovely, friendly and helpful.

The lift is in a poor location. Not a quick fix I know, but from checking in, you have to walk up some stairs, then back down more stairs, then up another set of stairs and through the side of a bar. The lift also felt a little unsafe but nothing too worrying.

Vintage feel, location colour schemes

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Customer service The rooms The ambience

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We had an amazing stay. The room was beautiful and the hotel itself is spotless. All of the staff were so kind and helpful. We had a slight mix-up at the start, but it was sorted within minutes with no fuss at all. A special thank you to Kate on reception, who was incredibly helpful and full of great information. We’ll definitely be back!

Wonderful building! Staff were superb too

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Architecture

Cold food at breakfast!

It was an impressive building, staff were exceptional and breakfast delicious

The room was cold at nighttime but staff supplied an additional quilt when we raised our concern. Nothing was too much trouble

Beautiful building inside and out. Great place to meet and dine. Loved everything about it.

Nothing!

It’s unique- surroundings and atmosphere is fabulous Gym is great as is the bar and restaurant

It was a bit cold in some parts of the building

Beautiful building and exquisite room and amenities

Nothing to not like

Overall, the Kimpton Clocktower delivers on both style and substance, with a team that clearly cares about guest experience. Thanks in no small part to Sophia, this stay felt memorable and effortless. I wouldn’t hesitate to return and would highly recommend the hotel to anyone visiting Manchester.

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Fantastic staff and a beautiful hotel. The building is amazing.

Right next to the train station which was really handy beautiful hotel, the room was lovely and clean

Restaurant menu wasn’t great not really to our taste

Close to station and city centre

lovely hotel. we really liked our room,

not having parking made things challenging,

Beautiful building. Very comfortable room. Right by the train station.

It would of been lovely to have a view, but I think that was probably over our budget. I was lovely and warm but my daughter was cold, it would be good to have extra blankets in the rooms.

The room originally booked was a little small .. we spoke to reception who were excellent and they upgraded us to a room with a larger bed .. the room was exactly what we needed .. Breakfast was busy (to be expected) but staff were great and the food excellent ..

there was nothing .. the service was great .. the room good and the food excellent .. location was also good for what we needed

Beautiful building, staff were nice and room was good.

People cleaning and moving things early in the morning struggled to get a good night sleep

Great breakfast, efficient and friendly staff.

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Large rooms and beautiful design.

Water pressure.

Fire alarm test that noone told us about. NOT ok!

Prime location, majestic and amazing hotel

We stayed in a king suite and the room was extremely cold.

Room was beautiful

Menu was basic wanted to have dinner in but was put off by the third rate offering of a meal. Bar was full of non residents Couldn’t order in the lounge / dinning area for a cocktail told to use the bar which was heaving with drinkers . Corridors were cavernous cold and a bit scary at night Won’t be going back

Lovely building, room was cozy, gym & breakfast was great

Could hear doors slamming

Everything, one of manchesters finest hotels

Nothing not to like

Nice big room with HUGE windows!! Stunning hotel, with very comfortable beds. About a 20 minute walk to the arndale centre. Would definitely stay again and highly recommend.

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Great hotel, great location

Room wasn't ready for 3, said we had only paid for 1 breakfast when we paid for 3.

Room was spacious for 2 adults and 2 children. The Post Room residents space and games room was brilliant - we stayed on NYE so not alot of options for under 18s but this was excellent. Breakfast on New Year's Day was amazing.. a friendly team and the quality of the buffet was excellent

Excusing the noise completely as expected on NYE (!) ... The location of the room was quite noisy as it was opposite the train station side. We were on 2nd floor and it was disruptive to sleep with early and late running trains. There were no options to cast to TV from an Apple device which limited in room entertainment options as there are also no screening services to log in to . Luckily we had a HDMI cable and was able to connect laptop to TV. A minor point, but we were a group of 2 adults and 2 children but the number snacks and towels etc were catering for 2 in the room.

Period features, and happy hour bar for residents for an hour of free beer

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Rooms spacious, clean and well decorated. Beautiful building, great location and friendly staff

Finding your room can be confusing. It’s like a maze.

Beautiful building. In keeping with its original character but gorgeously modernised twist.

Lovely warm welcome, great staff, fantastic location. Loved our stay

We liked everything

Breakfast was good Location good but we used taxis walking was a bit to far for us

In the hotel at night corridor lights didn't co.e on until you were there so found that a little uneasy

Excellent all-round as always.

Nothing.

Grand and well decorated

The hotel is lovely and located very central in Manchester. We really enjoyed our stay.

It would be great if the temperature in the room could be adjusted by the guest

Beautiful building staff were lovely , breakfast was great

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Everything's

Staff go above beyond for you. Beautiful hotel

Everything

The ambiance and architecture

The decor in the room was dull

Impressive entrance hall, lovely welcome from the Doorman & reception staff. Spacious room & lovely bathroom.

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Room Location Breakfast Were all amazing

No swimming pool facilities

Beautiful building and incredibly generously proportioned bedrooms, with a very comfy bed.

Central, rooms were amazing...staff were really lovely We were upgraded, complementary drinks reception...would definitely go again

Breakfast buffet didn't have enough staff

Exceptional service every staff member went over and above. The decor for Christmas was exceptional and the products in there Rooms where a high-quality quality

Character and history of the building

Beautiful ground floor lobby and dining area. Spacious and comfortable room. Excellent value for money for a hotel of this standard for double room when booked in advance (£119 per night for two guests). Smooth check-in and check-out.

- Very poor system for ordering vegan breakfasts. They asked us to request vegan sausages from the table after getting the other items at the buffet with everyone else. However, we then had to wait 20 minutes to receive the vegan sausages. We had to eat the rest of the breakfast first, and wait with empty plates for the vegan sausages to arrive - even though vegan breakfast is a standard menu item. This was very poor service that I wouldn't expect from a 4 star hotel. - At dinner, we ordered starters - but it never arrived! Thankfully we were not charged for this. - Stayed on third floor room. From here you can hear some noise from the train station across the street, and music on the ground floor. May be an issue if you are a very light sleeper. - Seem to have a text messaging service to contact reception with questions - only they never responded to my questions!