Kimpton Clocktower Hotel, Manchester

The hotel is very special and full of history, it looks magnificent, you are staying somewhere special when you stay here. The staff are very nice.

Everything

It has real character, many of the original features are incorporated into the rooms and the public spaces. It makes for a real eye catching space and the staff are fantastic, a credit to the company.

Nothing, it was a very short but happy stay.

Fabulous hotel with amazing aesthetics. Rooms were perfect: large, clean and comfortable. All staff encountered were friendly and helpful. We didn't dine there so I can't comment on the evening meal but the breakfast was delicious with plenty of options available. The location of the hotel to the station and the theatre was perfect.

I can't fault anything

Location is good

Toilet wasnot flushed efficiently

Bathtub and robes

Nothing

Everything

Nothing

Beautiful building, great bar and restaurant and excellent location.

Lack of car parking.

Bathroom is new and good, Hotel atmosphere is special,

Breakfast could give more options, windows are bit dirty and old , reception staff could new more info about Manchester and attractions.

It's gorgeous & relaxing

Nothing

location and roots and high ceilings

Beautiful entrance and foyer/reception. Stunning building. Good breakfast - self service plus you can order egg on toast from the kitchen for no additional costs. Excellent customer service across the stay from several of the team (special shout out to Gabrielle who was a superstar!) She found us another room and moved us within about an hour of my request. She also went to the old room to collect my partners pajama shorts he'd left behind (which was embarrassing!) but she was professional and friendly. The new room was so much better than the original. Lovely products, robes and slippers. Bed and pillows comfortable. Complimentary snacks and a bottle of water and milk.

For £555 for 2 nights, the rooms at that level are pretty standard and not at all what was advertised on booking.com. I've stayed at the Blythswood in Glasgow, another IHG hotel which was fabulous. We were visiting for my partners birthday treat and were very underwhelmed. The room was in the roof so felt dark, dinghy and a bit shabby. The wardrobe door didn't open properly as it was restricted by the bedside cabinet (& had chunks out of it from previous guests) and it was generally disappointing. However, after voicing my concerns, they turned it around due some excellent customer service. Security definitely needs tightening up. They had mentioned they'd had some issues recently however even though there is a key card security panel in the lift to access the rooms, they are not needed so you can wander around from the street, in the lift or stairs and go on a rampage. So it doesn't feel safe, although they have chains on the bedroom doors for when you're inside. .

Beautiful room and extremely helpful staff!

N/A

Historic building in the part of the cry we needed. Staff professional. Buffet side of breakfast as good.

Breakfast quality (cooked) was only adequate for a hotel of the price

Beautiful building with very impressive architecture, don't use the lift, take the stairs....it'll blow you away.

Cooked breakfast was 5/10. It wasn't worth the £20 odd pounds and was lukewarm, scrambled egg was watery. The young waiter was rushed off his feet and forgot my coffee. Lots of supervisors but only one grafter. The hotel room windows were filthy and the noise from outside way too loud...need better sound insulation of the windows.

The whole experience was amazing, to stay in such an iconic building was a privilege.

I came back in the evening not at all late,the door security where quite intimidating even when I proved I had a room

Amazing venue, nice atmosphere very convenient near Oxford road station. Lovely products in the room and I felt very accommodated to if I was to forget anything.

Lovely building, quirky due to its age but fab architecture. Grand and spacious rooms, modern but still maintaining traditional style room amenities (coffee, drink and snacks) are a nice touch. Breakfast is varied and tasty. Service is friendly. I was there for an event and it was great too

Nothing

Location

Liked everything

Spacious room. Comfortable beds. Nice toiletries. Plentiful hot water. Excellent gym. Internal decor of main spaces including the entrance hall, dining areas etc were very grand and Victorian.

Some corridors seem a little dingy but I’m probably being overly critical.

The decor of the hotel was very nice, the room was very spacious and comfortable...especially the bed and pillows provided

The noise from the street and trains passing close by

Upgrade to a lovely room. High ceilings

Nothing

Hotel very close to the train station. Room was comfortable. Architecture of the building outstanding. Great cocktails before the loud chatter started.

We booked a table at the restaurant in the winter garden however there was a conference happening in the hotel. We couldn’t get to the bar to order further drinks. Also once seated we couldn’t hear each other speak. If the hotel would have told us there was a conference we would have booked a table at a different venue.

The staff were amazing, the room was good for the amount we paid, it would have been better to be able to open the windows and also it could have done with a light switch on the RH side of the bed, but these are small issues. the coffee and tea tray was very good, so all good in the room. The building is stunning and more information points aroud the public areas telling us more about its history , and the "ghosts!" would really add to the experience. The breakfast was excellent and great value for money. The team were "super" helpful and friendly.

One criticism, I get having a DJ on some evenings, but on a Sunday night? it could have worked better if the vibe was more chilled and relaxed, the DJ was playing for herself, too high energy and party feel to what was effectively an empty bar, she should read the room.

The hotel, entrance and room were nice, with lovely decour.

Everything was good other tyhan the evening meal which at £145 for the 2 of us what quite honestly discusting. the service was not good, we ate (at 20:000 whilst the dining area was being prepared for breakfast the next morning, the steak was served raw when it was asked for as medium, the triple cooked chips weren;t even cooked once and the portion sizes we tiny for the cost.

Stunning surroundings.

The Kimpton Clocktower Hotel dazzles with grand Victorian decor—marble columns, mosaic floors, and a soaring clocktower dome. High-ceilinged rooms blend heritage charm with modern luxury, while warm staff, bold cocktails, and a vibrant atrium restaurant make every moment unforgettable.

NOTHING

Social hour, excellent breakfast, amazing architecture

Room was a tad on the small side

The cleanliness, the size of the room and bathroom was excellent. The vintage interior had us spellbound. The winter garden was another add on fantasy. Swift check in and check out. Breakfast variety was excellent, specially the fruits and drinks.

The room should have 1 more lamp. The ceiling light was too bright and without the other lamps were not enough. At breakfast, there was no salt shaker(not even on other tables around, all were black pepper). No arrangements to toast/heat the croissants.

Amazing lobby and the smell was incredible. Reception staff were very friendly and helpful. Loved the free drinks in the bar too 😊

The bathroom was a little dirty.

Historic building, excellent staff

Room was gorgeous. We had lots of complimentary toiletries. Nothing was too much trouble. Gym facilities were really good. Hotel is stunning. Breakfast was good.

Nothing.

the room was quirky, well porportioned and

Location, facilities. The room was beautiful.

Nothing

Unique and beautiful property. Loved the historical features and the very high ceilings. Rooms were spacious.

What a fantastic hotel! Steeped in history, and kept very well preserved with a fantastic stylish and classical presentation. However, to match such a wonderful building were the staff. Such a well managed team that cannot do enough to ensure your stay is as smooth as the polished antique tiled deco. The rooms were spacious, stylish, and furnished to match the rest of the hotel. The beds were comfy and a great nights sleep was had. Extra effort has been made with the smallest of details to raise a pleasing smile. In the evening, the hotel bar had a great ambience, with its own brand of catered music, and a guest only service after late hours, which was nice. Literally could not fault the stay, and will defo recommend and stay here in future.

Nothing!

Modern, stylish, clean. Beautiful decor, beautiful bar area.

Nothing

Stunning hotel. If you appreciate hotels with character and a story then you'll love this place

On arrival, my room was not ready (I arrived well after 3pm check-in)which was stressful for me. Nora on reception was professional charm personified and offered me a comp breakfast for the wait.

It was unfortunate that my room was not ready well after the 3pm check-in. This circumstance was, however, mitigated by a complementary breakfast the following morning.

The staff were welcoming & friendly. Hotel was clean & facilities were good quality & easily accessible. The location was perfect for us to explore Manchester in the short time we had. Marina checked us in & was very helpful. When she found out we were staying for our 'baby-moon', she upgraded our room to make it more accessible for me & when we came back that night, she'd put together a wonderful gift. Really made the stay special. Bar was good, good choice of drinks. Breakfast was fresh & excellent quality.

Nothing

The property was stunning, the customer service was fantastic, the rooms were clean and tidy and the amenities were amazing.

Stunning interior. The room was beautiful - exceptional bathroom. Really comfy bed. Staff are so friendly and helpful. Great location. I always stay here when visiting Manchester. I asked if my room could be changed to a different side of the hotel - (just personal preference). Receptionist happily changed for me.

First time I've noticed used dishes/cups left on tables at breakfast. Took a while for coffee to arrive at table. Cooked breakfast items didn't seem to be replenished in a timeous way at self service. Just didn't seem to be running as efficiently as per my previous visits. Maybe just an off day.

Breakfast was lovely and room was clean

The hotel was lovely 🥰 very quirky and imposing

The air conditioning was very noisy , had to turn it off due to the loudness

Fantastic architecture, lovely staff and great location bear the NQ

Beautiful property, high ceilings, spacious bedrooms.

Beautiful hotel in a great location. Friendly and helpful staff. Rooms are very spacious and full of character.

Beautiful old building. Rooms with original tiles and very high c20ft ceilings. Spacious. Great layout and friendly / helpful staff. Nice tuck box in room and you can have things you specifically want in the fridge in your room Also early check in

The bed in my room was a standard double which I find small No decaf tea available Breakfast great quality but can get cold with cold plates and constant open server dishes at busy times 9-10.30

Classical and full of character Breakfast fantastic

Too big and complicated getting to the rooms, signs not clear

The overall excellent standard of the hotel

There was'nt anything i didn't like