King Street Townhouse, Manchester

Everything about the room and place and location was outstanding

I did like everything.

Roof top pool is amazing!

Great location , boutique high quality hotel with very friendly staff

Style, location and staff

USB sockets in the bedroom didn’t work

The room was lovely and much bigger than I expected. The bar wasn't open when we arrived back after dinner, but looked nice.

One of the reception staff was a bit unhelpful but I think that might be lack of experience rather than deliberate

Comfortable.

Bar service slow - 50 minutes for a cocktail, turns out the bar tender had to send a colleague to the downstairs bar for an ingredient to make a three ingredient cocktail. I wasn’t told until I inquired so was not able to opt for a different drink. The bar was not busy - I mean no one except a handful of people who had been served out on the terrace. No inside seating available, the bar was cleared out. Pricey.

Fab pool facilities & beautiful spacious Rooms. Very accommodating staff

Nothing

Kind staff clean stay really enjoyed it and would 100% recommend

Lovely room, amazing infinity pool

everything

we enjoyed everything apart from the boiler broke half way through our stay but was fixed very fast

Great atmosphere! Professional and helpful staff , during our stay. Cleanliness and attention to detail in the hotel and our room . "The snug " ,perfect! spacious clean with everything we needed. Stunning shower with complimentary toiletries from Espa smelt so good Rooftop terrace infinity jacuzzi , steam room and relaxation room facilities heaven !

One of our pilows had a peculiar smell .. bit like bad wind

Beautiful interiors Loved the infinity jacuzzi Meals were all excellent and the afternoon tea was just perfect Staff are all lovely and we Will be back soon 🥰

Great rooms. Great pool. Friendly staff. Quiet hotel.

Nil

Great city centre location. Gorgeous rooms. Fabulous breakfast. Friendly and helpful staff.

The air con system was pretty tricky to work, and our room was very naturally dark - not really anything they can do about that though!

Amazing all of it

Nothing

Just fab - we stayed here and the room was amazing. Location is close to everything - trams and trains. Loved it. Loved the cute breakfast and the lovely bar. The staff on the roof bar couldn't be more helpful

Location and roof top bar

Hotel has a lovely atmosphere relaxed and calming

Always feel like the reception staff could be more friendly.

Spacious rooms with everything you will need

We had a great stay. The location is perfect. close walk to everything we wanted to see. The room was big and comfortable, and the shower was great. We loved the rooftop pool!

Location, Cosy Room, Acess to the Spa and Pool lovely stay, helpful staff everything is good quality

Nothing would 100% reccomend this hotel

This boutique hotel was exceptional in service, style and location. The facilities in the room were great, particularly the bathroom and lighting. The steam room and infinity pool were beautiful. The attendants were super professional, polite and friendly. The welcome desk staff especially were well-attuned to our needs no matter what time we walked past or approached them. They even allowing us to leave bags when checking out so we could get some brunch.

Some aspects of the facilities could have been updated, or clarified. For instance the remote control was a bit temperamental, and when using the steam room area the water jug was not always full and it wasn’t easy to see where you could top up the jugs. Similarly the area with the loungers could have some minor signs to stop people claiming and not sharing. Though overall, these were minor points, and for a long weekend break didn’t affect too much as we were not always at the hotel.

The infinity pool it’s a nice place for relaxing

The staff from the reception. No smiling at the clients Seems she has a bad day ,she treat us not so good

The rooms are lovely and well equipped - even the “snug” room. The gym is absolutely brilliant!

Nothing

Beautiful rooms Great service Quiet location for a city Amazing 7th floor

Very picky point but the room service sandwiches could be a bit different

The hotel were able to check us in early which I really appreciated, the spa was quite and lovely for relaxing. Location was perfect and everything was very clean.

I thought spa (gym) was included however we booked it through booking.com so unfortunately not. (It only cost £20 for spa access PP)

The staff and facilities were of the highest quality. Fantastic Will be booking again very soon.

Nothing

It was amazing! We loved it so much can’t wait to stay again - even though the pool was closed they accommodated us very well.

Everything

Excellent service , decor opulent, good quality ingredients on breakfast ,

Everything was fantastic

Love the rooms very elegant, cozy and comfortable.

Stylish hotel, with luxurious feel. Brilliant location in central Manchester.

As usual great location, lovely room, great shower!!

You need more staff on the check in desk and this is now the second time it has taken over 45 mins and two phone calls to get a bacon sandwich and a pot of coffee at 09.00!!!

Love this hotel

Beautiful hotel in fantastic location the staff were lovely, room was immaculate & very comfortable and the spa facilities were great all in all a lovely stay

Rooms were lovely, great location and lovely breakfast

Great all round experience

Gym was great - food was great - comfy bed, shower was fabulous.

Parking was an issue, off loading was an issue.

Great location, we upgraded the room so had bathrobes and slippers, which was great for using the hot tub. It was such a lovely way to end the day in the infinity pool

I love this property for location and the rooms are really comfortable private and spacious. Really elegant

The roof top pool is in need of renovation- it’s such a feature as few hotels offer this feature in Manchester. But there is mold growing off ceiling, rust on walls, doors out of order and by 2 o’clock dirty no one has cleaned it. No were to leave belongings and really let’s the hotel down! Also reception staff not the most welcoming!

Amazing bathroom especially the bathtub, staff were also amazing

Nothing, everything was perfect

Beautiful

Roof top pool. Lovely room spacious bathroom

Bar staff who were not welcoming

Everything about the KSTH is excellent. Staff are amazing .. If you get a chance try out the Spa.

There is absolutely nothing not to like .

We were there for my sons wedding, loved everything.

The lift took a long time.

The central location, the bathroom and decor and comfy mattress. The rooftop pool and lovely service of staff. The atmosphere of bar. The luxury smell of the ESPA products and Reed diffuser in room. The shower. The full sky TV.

No complimentary water (I've never stayed in a hotel of this level without complimentary water and was surprised. The hard bed frame - have many bruises now! The bathroom sink tap - very hot water and cold tap didnt work well. Needed extra pillows (but staff were very attentive in sending more). No view in room. The phone light bleeped all night

Beautiful room. Very comfortable bed. Staff were welcoming and friendly.

Perfect luxurious stay for one night. We were pleasantly surprised by how spacious our room was, bathroom was excellent and very happy they let us check in early.

Super clean and well presented hotel. Felt a little bit all over the place as the spa was next door and the pool in the main hotel.

Not being able to order lunch in the main restaurant in our spa robes.

Service. Room. Facilities perfect from start to finish .

Leaving

From the moment I arrived to check-in, I was impressed. Your sense are presented with a look, smell, and feel of luxury. Staff were warm yet professional. Efficient and knowledgable. My room was waaaaaaaay bigger than expected! Excellent facilities, comfortable bed, great coffee machine, and a birthday surprise greeted me. The hotel's spa facilities are small but perfectly formed. The infinity jacuzzi thingy is divine. Sheltered enough that I could safely enjoy it during a storm warning but outdoorsy enough, too. The ground floor bar has a great atmosphere, with dimmed lighting, comfy corners to nestle in, great service, and a G&T that hit the spot! I would go back any day of the week!

If they could've arranged for Chris Hemsworth to greet me in my room, I would have awarded them 11 out of 10! There's nothing to not like.

Extremely stylish and well put together. Great beds and a lovely bar and restaurant. The spa pool was phenomenal.