Imperial Palace Boutique Hotel, Seoul

Overall fair, except for location

Location

Super friendly staff

Itaewon-ro facing room was noisy due to street traffic. Lowest room temp was 20%C which is too hot for me for sleeping.

Clean and Nicely done hotel and rooms

Room passages are very dark and poorly lit. Need more light. Also, air conditioning is not effective. They switched it off the main control mid night and it became very hot. The windows are sealed too, no chance of fresh air in case you are feeling hot.

Very conveniently located in Itaewon. Walking distance to subway station and next to restaurants, bars, clubs and shopping. Hotel very nice. Room very comfortable and service great.

Not Apolicable

Location, very large bright space

Very low ceiling ht in bdrm. Bathroom needed a bit better cleaning.

I found the rooms facing the street side lacked abit of privacy and you could hear the traffic at night but otherwise overall the location was nice and rooms super well equipped!

Staff, location.

Location, spacey rooms

The bathroom should be separated by a wall, not glass

Just so you know there is no shuttle bus from the hotel to and from incheon (there was one but they shut down the line) and we had to take the taxi which is more expensive. Not the hotel fault, but it would have been better to know beforehand and not when we were already there.

We had an amazing view over the city, just as requested. Room was great too. All the amenities you'd need we're there.

You could see the hotel was a bit past its prime. And the bathroom didn't offer a lot of privacy. But I guess I could've known from the images.

Location Pricing

Small room Very dark with poor lighting

Loved the hotel - quick check in and very comfortable and spacious room. The view wasn’t too bad either! The lobby was a little quirky and there was some work being completed just outside on the hotel steps. But nothing to detract and no real complaints! The room itself was a good size with a fridge and kettle, both very handy. The bed was comfortable and a large TV allowed us to switch into personal accounts like Netflix. Close proximity to Itaewon station. Lots of shops/restaurants around too

If I had to pick anything, it would be that the shower is low in the bath. I’m 6’2” and couldn’t stand directly under the shower.. but wasn’t the end of the world.

Part of the staff was very friendly. the room was clean, and the bed sheet was so confortable and clean! the location was very good for my trip. The hotel is open to help religious jews for shabbat .

At arrival the staff was not nice. They ask for 10,000 won for each hour you receive the room early thant the check in hour. We receive it 3 hours before the time at 12:00 instead 15:00. is the first hotel I paid for it! the recepcion area has not confortable seat to spend time there.

The location was great. Ten minutes from metro. Lots of restaurants and shops nearby.

The room was so dark. Painted in a dark blue with a window that didn’t open. Asked for a city view which I suppose it kind of was. But mainly of the building opposite. I expected bright, white rooms like the ones on the photos in here. It was the opposite. I think they have refreshed some rooms and don’t think we were in one or them. There were so many lights but still the room was dark. And the corridor was so dark! Didn’t like the glass walls of the bathroom, no privacy. The bed was so hard, I couldn’t sleep as bad to keep turning over otherwise uncomfortable. The cleaner didn’t refresh the coffee pods or tea. So we were given two at the start and then had to ask for more. Also one day totally ran out of toilet paper and had to go to reception. I personally didn’t like the decor of the hotel but that’s just personal taste. For what we paid I expected it to be a bit more luxurious.

The style and the location of the hotel were perfect! also the people are very helpful and friendly.

Only downsides where that you can't open the window to get fresh air into the room. And during our stay only one elevator where working, so the waiting times for the elevator where a bit long.

It was a beautiful stay in this place. The lobby, the breakfast food and room, the helpful staff, the bedroom room is absolutely clean as well .

Location: taxi driver’s gps not match or unable to locate base to its # location address online. Also, the dark hallway upstairs but not bad at all. It is quiet and big enough. Love the hotel over all.

Plenty of places to eat and drink on walking distance. Try “all that jazz “ across the street The staff, Galaxy in particular, were all very helpful Breakfast was surprisingly good.

The gym area looks depressing My first room had a hint of smoking smell A bit pricey for what it is

The boutique style, comfy bed and normal size towels.

No taxi service during my stay

location was great and the rooms were quite big in comparison to others we have stayed in Seoul. The hotel was very clean and well managed and overall it was a good experience to stay there. It is very well located in Itaewon, almost half way between 2 metro stations. Lots of restaurants and coffee shops nearby. It was close enough to be a quick walk to the action of Itaewon, but far enough away to avoid the scuzzier parts.

There is no pool or other facilities and the hotel restaurant is tiny so it fills up very quickly.

Location, cleanliness, and amenities.

Air conditioning shuts off and doesn’t maintain the room at all good temperature. The room felt constantly stuffy. Not great when air pollution is present and there is no fresh airflow.

Good location for international travelers. About ten minutes walking distance from nearest subway station. The hotel crew help us a lot with issues like calling taxi , and keeping the luggage for a couple of hours the last day. We could communicate in English easily.

Location is superb

Staffs are not so accommodating

The room was located on the 11th floor with a view of main street below and the newer Northern and newer side of Seoul dotted with Skyscrapers across the Han. Room interior was like a bluish-green and bit dated, but was comfortable and had modern fixtures and master controls on the night stand. Very close to Metro ad you can the Government district and Yeouido Park in 20 mins. Located close to lots of restaurants, Revolution Pizza (nice Pizza 2 bigs Slices for like 700 Won ~$7) a famous Indian Vegetarian restaurant chain Saravana Bhavan, and Middle Eastern place Dubai for the Veggie and Vegan folks. But for those nostalgic for pulled pork there is Texas BBQ. Please make srue you also walk around the back streets where there you will get a glimpse of the older Itaewon.

The absence of a nice quality closet drawer to keep clothes and decent chair to sit on to do some work was a negative, that could be addressed. I was told that rooms were recently renovated (I guess the older rooms must has been really dated :)).

We liked the quirky decor of the hotel. The location was good. The room was spacious and kitted out well. The staff were friendly.

The fact there was serious noisey ( pneumatic drill ) repair works going on at the hotel at the very front of the hotel through the whole time we stayed ( 4 days) including the weekend. The work started at 07.30 am every day and as our room was at the front we were woken up early every day. This was not flagged up on the website! The shower wouldn't function to begin with and it took two staff members to repair it! It was reasonably hot during the time we stayed and found out the AC was broken in the hotel! We were not informed until I enquired with the reception. They did provide a small fan. The hotel advertised on their website they provided an express bus to and from the airport, at a stop right outside the hotel, but when we enquired about it, we were told the service had been suspended! The nearest stop for the express was quite a long walk away up a steep hill!

There are many good food eateries and cafe closed by . Food option are plenty and subway is also nearby like 6-8 min walk

Tooth brush and tooth paste was not provided

There’s a bus stop right in front of the hotel, its also near the subway! Alot of shops, restaurants and the party scene is nearby

the bidet controller was broken in our room plus they didn’t have free shaver kits or toothbrush/toothpaste

Great quiet room , very modern facilities, in the center of Seoul and in Itaewon , breakfast was very delicious

No window in the room , little dark corridors

Location. Bistro in hotel offered a great breakfast

Staff were not helpful at all, seeming annoyed when we attempted to ask questions. While it was a non smoking hotel the smoke smell was tough at times. They even had an air purifier in the room. They also did not provide wash cloths.

Loved the gym, coffee in the room, friendly staff

Dated, uncomfortable beds, overpriced

the smell/scent used

Fine hotel, I like that there is little interaction with the hotel personnel, gives a sense of privacy. Hotel is okay, nothing to complain, feels a bit dated. Bed is comfortable, shower a bit low for taller people. Gym is great. Good value in Itaewon

Low shower Bit dated hotel

The staff was really nice and helpful, the day we arrived. We lost our luggage and they helped us speak in Korean to the people working at the airport to find it, and everything was always very clean and they were extremely accommodating for all our needs. Highly recommend!

Everything was great. The only thing I would Improve would be the beds; That are good, but not great.

The location was great and the staff good

The property did not have a laundromat which is not convenient. Also the bathrooms do not have a large amount of privacy which is not comfortable for families

It was nice

Nice Hotel for a very good price and well located

Modern rooms, clean.

Would be nice if they have joined rooms for families

I liked the staff, the location and the room itself, it was quite

Despite the fact that cleaning was done every day, the room needs a general cleaning: carpet, seams in the bathroom, walls. The hotel management needs to allocate time for this and put the rooms in order, it is difficult for the staff to do this during the check-in/check-out of guests or during daily cleaning

Excellent location and staff were friendly.

Location is very good. Hotel was modern. On in all a good stay.

Breakfast area was very crowded as it is very small

Location quite good for foreigners as there are lots of restaurants and businesses catering for foriegners in the neighborhood

Rooms need a refresh

Staff at the front desk was helpful and able to give information when made enquiries. Assisted to book our taxi for the airport too. Spacious room and big wardrobe to hang our winter wear and clothings.

Room was not so sound proofed as we could hear people talking from next room.

Good location

The location is perfect. Value was great and the lobby is really nice.

Beds were very hard, pillows were hard and the bathroom pipe backed up in our first room. They made it right by upgrading our room.

It had a very unique style, but was a good place to stay. The place was comfortable to stay in and the staff were friendly and easy to communicate with. The airport bus in front of the hotel was extremerly helpful though, as we didnt have to drag all our luggage everywhere to get to the airport.

Simple and well appointed room with a nice coffee machine and a fridge. There was a tub and that was a nice bonus. The temperature of the room was perfect each day.

Quiet but central at the party zone. Not far from subway station

I loved the location. The view from my room was beautiful of the mountain and city. I could also see Lotte Tower from my room. The room was very nice and comfortable The facilities in the room all worked and were quite modern too. Loved the fancy digital toilet. The room spray is something I remember loving about the room. I will rebook this hotel.

There are no other facilities besides offering a hotel room... but it didn't bother me.

Staff had no hesitation moving room Person had smoked in room prior to my stay Is non smoking hotel

Staff organised a taxi for us which was really appreciated

Nothing

great location and super friendly staff.

i don't like the carpeting