Hotel The Shilla, Seoul

249 Dongho-ro, Jangchung-dong, Jung-gu, Seoul, South Korea (show on map)

Expert reviews

CNN review:

“One of the fanciest, if not the fanciest hotel in South Korea, The Shilla has the prices and luxurious details to prove it. The luxury hotel is now one of the few in Seoul that actually houses a high-end Korean restaurant, La Yeon.”

Forbes review:

“For 1,000 years, “Shilla” referred to an ancient kingdom that dominated the southeast of the Korean peninsula, but now The Shilla Seoul is harnessing the power of its namesake to dominate the luxury market.”

Guest rating

This an aggregated customer review rating of Hotel The Shilla, Seoul. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.5 out of 5.0

Ranked 3rd in Seoul


What guests liked

All you need to know

The hotel is situated at 249 Dongho-ro in the Jung-Gu district of the city where it offers guests many standard amenities and modern facilities. Guests are sure to enjoy the best of hospitality services while staying in the rooms of Hotel The Shilla. The hotel is the ideal luxury getaway for travelers in Seoul as well as the perfect romantic getaway for couples in the city.

The hotel provides several dining options, 6 to be exact which is available to guests. The full-service spa is offered by the hotel to guests to get a full-body treatment. The hotel also provides a free shuttle to Shilla Duty-Free Shop as well as the Dongguk University Station.

The hotel rooms are well-furnished in modern décor while the rooms are decorated with warm but elegant color. The hotel rooms are spacious and feature the most elegant furniture.

Guests are sure to enjoy the luxury lifestyle of the Hotel The Shilla.

The hotel offers chic room options such as Superior Suite Double Room, Special Upgrade Deluxe Twin Room and Deluxe Double Room.

Rooms in the hotel are fitted with standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with satellite channels, a minibar, a comfy seating area, tea/coffee maker, air conditioning and a comfy bed. Some rooms in the hotel come with a separate shower and bathtub.

The hotel provides concierge services, luggage storage, a 24-hour front desk, valet parking, daily maid service and room service.


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Recent guest reviews


9 December 2023

My hotel of choice in Seoul.

I like how the hotel setup such as shopping mall within property, and the free shuttle from the bus stop or train station. The hotel room is pretty spacious and pretty quiet too. The room in dining is really good. The lunch buffet was great too, and afternoon tea was splendid. FYI all the staff including housekeeping speaks English.

I think this hotel is not for everyone. Especially on the budget wise. Knowing Seoul cost of living is quite expensive, but if budget is no question for you, Shilla Hotel is for you.


27 November 2023

I will definitely be going back.

It was really nice and they were very welcoming . The staff were incredibly and catered to all our needs which made our experience amazing.


26 November 2023

Excellent! It's a great & convenient for a solo or family or business traveller if you are looking for an excel

Excellent customer service and first class amenities

Bar entertainment music. It's a bit boring for me . Songs selection are not enjoyable for young adults and pop music lovers. But the band are okay , for jazz music . Singer could be more lively .


25 November 2023


Excellent bed and sheets the room Amazing very comfortable

Taxi services limited


17 November 2023

Great stay

Staff is very detailed and breakfast is great. Room is very good to view

Can not find


15 November 2023


The space in the room and the bathroom

The breakfast that we had as Room service could have been better. Very small portions and coffee wasn’t very hot.


7 November 2023

Number 1 place to choose in Seuol to stay.

It is a great hotel with 5 start facilities. Just look at the list to choose from. There is also 3 buses to help you get around Seoul

Hard to say.


5 November 2023

Lovely, charming hotel in a great location but rooms could use a refresh and more consistent training for the housekeepi

The gorgeous grounds, the location, the service

Room was only prepared for one person, although I was paying double occupancy. Housekeeping was very patchy - they forgot to put down the blinds one night, I found hair on the floor when I checked in, there was a persistent smell in the toilet. Another down side was that there was only one phone in the room by the bed. Usually there is always a phone on the desk. I couldn’t find basic things like a pen to use in the room either. Room service menu was a bit dull and I wasn’t properly introduced to what the hotel had on offer - spa, shopping, grounds, restaurants etc


3 November 2023

As expected

Great service


15 October 2023

Everything was excellent, it was a special moment at the Shilla hotel!

The staffs were super kind and the service was exceeding my expectation. The breakfast was amazing, I enjoyed the various range of food there. Swimming pool facility was great, beautiful view at the room as well.


15 October 2023

nothing better than Shilla Seoul

breakfast is fabulous



15 October 2023

Comfortable, excellent service, wonderful stat

Excellent service, very attentive.

Pool facilities could be updated


13 October 2023


Beautiful hotel, delightful staff. Our stay was a total joy


28 September 2023

Very good

Immaculate service

No lift from car park to hotel. Had to walk up stairs.


21 September 2023

Very good

The staff were super friendly, accommodating and warm. Anything you needed they did it efficiently and with professionalism. Food was absolutely delicious, especially room service meals. Room was extremely clean and fresh every day, also very big, felt very lush and spacious. We also used the laundry service that was perfectly done and super speedy.

It was disappointing that on the weekend, despite pre-paying, we had to wait for up to half an hour for a table at the buffet breakfast.


14 September 2023

Excellent hotel

Professional staff, exceptional food at the Parkview breakfast and dinner buffet, exceptional coffee at the Library, stunning view, comfortable bedding, best smart toilet, concierge is next level - helpful with even complex requests.

The Shilla is one of the best hotels in Korea, we stayed here three times. However, this time was slightly disappointing because of the initial state of our room. The room was next to the lift, which cause occasional noise. It felt like the room stated empty for too long because it took a long time for aircon to get going and bathroom tropical shower was blocked and there were holes in our bedding. Staff were helpful and fixed everything within 24h.


14 September 2023

Sophisticated Luxury

Kind and professional staff, clean rooms, excellent food, attention to details, wonderful music playing everywhere, best smart toilet we experienced in hotels across the Korea, comfortable bed, gym has all facilities even gym clothes is provided, stunning view on Namsan Seoul Tower and park. We also used Urban Garden for additional charge, it is great and staff is very helpful.

Nothing, all was great.


9 September 2023

Very good

The rooms were super clean and nice. The view on the 'temple' was great

The concierge service could have been better and the breakfast was super expansive


8 September 2023

Very nice hotel and stay - but especially for business

Very nice and well kept interior and amenities, staff was very friendly. Spacious rooms with nice views. Good location. Very nice restaurant with Layeon in house (that deserves its third star back…)

Overall too much business-like all around the hotel when travelling privately - conventions / trade shows, constant business talk around is unavoidable. Would therefore personally not go again (unless on business travels)…. Surprising that a lot of reception staff doesn’t speak proper English - not great if solving some problems and you are misunderstood (esp over the phone)


14 August 2023


Excellent in every way


22 July 2023

Excellent hotel with outstanding service

The Shilla was excellent. Service was outstanding - every staff member I met was warm and friendly and remembered my name which made my stay feel extra special. I loved the wellness centre - a variety of facilities and I could spend a lot of time there. I used the pool, jacuzzis, sauna and gym. Impressive facilities and very spacious even compared to many 5 star hotels I visited.


1 July 2023

Fantastic hotel and lived up to all expectations.

The food, location and amenities was fantastic. We would stay with Shilla again.

Airconditioning in high humidity wasn’t working very well especially at night.


27 June 2023

Excellent 5 stars experience

The welcoming staff The location How close the places to almost everything being in the middle with great view of Namsan tower # THEY HAVE AC | not all the hotel have that be aware in the summer when it’s over 30-35 👀

Honestly nothing .. but I wish they had more western food on the “ all day menu “ like pizza or yogurt or those small little things extra to what they have .. but still they have a great menu 👍🏼


16 June 2023


The hotel is very clean, located in the central so it was easy to get around. All staff were very friendly. I'll definitely book again next time I'm in Seoul


13 June 2023

it’s a serene place with the best views.

it was gorgeous with the Korean traditional architecture and a modern twist. The staff were really nice and professional yet personable. Highly recommend.

the breakfast buffet- not enough traditional Korean dishes. I wouldn’t eat there unless they offer plenty of options including the Korean cuisine

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)
  • - Coffee house on site


  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Shuttle service (free)
  • - Adult only

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Private check-in/check-out
  • - Invoice provided


  • - Sauna (additional charge)
  • - Fitness centre
  • - Hot tub/Jacuzzi
  • - Mini golf (additional charge)
  • - Indoor pool
  • - Indoor pool (all year)
  • - Public Bath (additional charge)
  • - Beauty Services
  • - Facial treatments
  • - Make up services
  • - Hair treatments
  • - Manicure
  • - Pedicure
  • - Hair cut
  • - Hair colouring
  • - Hair styling
  • - Body treatments
  • - Body scrub
  • - Fitness
  • - Fitness/spa locker rooms
  • - Live music/performance


  • - Garden
  • - Outdoor pool (additional charge)
  • - Outdoor pool (seasonal) (additional charge)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping


  • - Accessible parking

Pool and wellness

  • - Pool with view
  • - Heated pool
  • - Pool bar
  • - Pool cover
  • - Sun loungers or beach chairs
  • - Swimming pool
  • - Swimming Pool

Entertainment and family services

  • - Strollers


  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
Check availability 162£144$200¥21200C$156A$156HK$1566S$264SFr188¥1270kr1650kr1208kr1558