Ruby Lissi Hotel, Vienna

Good location beds very comfortable.

Shower was terrible keep flooding into toilet when you had a shower. Amenities kettle fridge and tv compatible with iPhones so can Netflix

Very welcoming team Still good for a music enthusiastic person Good breakfast

Housekeeping or free drink selection kind of ridiculous All room smells toilet due to its location in the room

Great breakfast ideal location

We really enjoy our stay at Ruby Lissi Hotel (April 26 to May 3, 2025). The room was just renewed and very confortable and clean. Location is perfect to reach the main touristic points in Viena, by foot or by metro. The breakfast is nice, although expensive. But the pizza at the bar was wonderful.

We only missed a frigo bar in the room. And on Sunday, we left the room to have breakfast at the hotel and when we came back to the room it was already clean and the door was not completely closed. It was an unconfortable felling. The temperature in the room is central controlled. Just a litle possibility to change that. For me it was warm along the nigth.

Nice location, close to everything there is to visit. The staff was helpful and friendly. I had to check in super late because my train was 3 hours late and there's someone 24h/24 at the reception.

You hear everything in the corridor. It was pretty calm when we arrived but I cannot even imagine if you have noisy neighbours. The toilets and shower have glass panels that are directly in the room. The toilets ones are blurry but it's really lacking privacy. Every time your significant other is in there you can guess their silhouette and it resonates. If you are with friends the shower transparent glass is directly in the room so you can see everything. There's also no fridge which is a bummer.

Location. Clean Friendly and helpful staff Complimentary drinks instead of housekeeping every day

No coffee maker or fridge Shower needed one more side with curtain Super strong sewer smell from toilet Entrance confusing A/c not super strong

good location, nice staff

I feel that for a 4-star hotel, it needs more care, for example: bathrobes, a water heater, coffee, and tea. More attention to ensure the stars and the price paid are commensurate. From rooms 1 to 21, there is no security; anyone can directly access these rooms without any obstacles. I don't understand.

Affordable stay with a nice room and friendly staff. Very helpful with maps and planning. Bar downstairs.

Air conditioning was just okay.

Great location, 3 mins from the underground, 15 min walk from the CAT and to the Hofburg Palace and all the shops. Comfortable room with a good bed and bed linen, really nice bathroom products. The bar also doubles as the breakfast room and the decor is quirky but suits the place. Breakfast is a buffet with lots of good, fresh choices. Thought it was good value for money and I really enjoyed my stay.

Very strange concept of the shower being open in the room and would have benefitted from the glass being frosted like with the loo. Minor point.

Very friendly staff and modern accomodation. Excellent location in the centre of Vienna.

The location was close to the center of town and trains and taxi rank.

A/C control was not easy to use.

There is no fridge. The bathroom had a funky smell, mirrors were a bit dusty

Location

Cost

Fantastic place to stay. Cool and ideal setting. Very laid back with very helpful staff. Breakfast is one of the best.

Breakfast a bit on the pricey side

Good location, comfortable bed, very nice and friendly staff.

I do not like the self check in process, you have to type manually all your data on a tablet which they already have from booking.com8

Simple digital check in. Very clean

Room was very warm at night.

Had a solid stay here. The location is spot on, easy to get around. The staff were great—helpful, professional, and always on point. Parking is a bit further, but it’s well-managed, so no big deal. Room was decent, could’ve been a bit cleaner, but nothing major. Good vibe overall, and the bar is a nice place to wind down. Would stay again.

Size comfort

I really enjoyed staying in Ruby hotel. Excellent location, really near to tram,train,coffee shops and a minute to the heart of city center. It was really quiet area with many restaurants near by. The room was clean, comfortable, not any noises from drills or neighbors and excellent taste of decoration:) Definitely suggest it!!

Kettle will be nice for early birds or night owls even if there is a small coffee/tea room in each floor

Location and standard

No extras like gym

Location

Room was really small.

Very nice and confortable rooms. Stuff muy agradable.

location and room was 👍

the main entrance it's like set back on a building

Great location, staff was really helpful

The room was quite small, bathroom was basically inside the room divided by glass walls

The room was clean, wide and particular

The main entrance

Great location, literally 10 minute walk to the main cathedral and only minutes from the metro. Rooms are very spacious and clean and bed is very comfy. All staff were very helpful and friendly!

The walls are quite thin so you can hear other rooms walking/banging around quite clearly. We also stayed in January but the room was still very hot, the staff said the air con isn’t turned on at this time. They did bring us a fan on the second night.

It was very good overall and I really liked the location.

I would have appreciated the room being on a higher floor, as there was hardly any lighting.

Location

Not a bottle of water in the room not coffee

MARSHALL AUDIO INSIDE THE ROOM

LOUD OF DRILL EARLY IN THE MORNING

Self check in, vibe of the place, excellent location, comfortable bed

Nothing

The closeness of all

Small room

Centrally located hotel, it has a train and tram station nearby, I loved the self check in and check out part.

I didn’t really like the room, the bathroom and the bed next to it. Plus, you can hear all the noise in the room. :(

Sufficiently rich breakfest, large room, unorthodox design, excellent location in the city center.

Noisy air condition, Entrance through the hall of old post office building

Location is GREAT! nearby the U train, very center, with local shops nearby- Supermarket, bakery and etc.

The room's shower- no curtains on both side, which mean there is no privacy (to take into consideration when you travel with a friend and not partner). but beside that all were great!

The stuff is the best ! Especially I want to thank Michael , Leon,Georg and Nico for being so helpful in everything we needed They are super !!!!!💗💗💗💗

I really was surprised that there wasn’t a kettle with the box coffee or tea bags like we used to have in the hotels we stayed .

Location was very good! Very close to metro (green line) and the city center. Also many food options nearby the hotel.

The wc design was not very convenient.

Staff behavior is perfect. They are so helpful and kind all time. Hotel location great.

Wc and Bathroom Doors are transparent. Its tolerable somehow but doors are not seperate from room itself so you can be wake on middle of night from flush noise.

The location is fantastic—super close to the city center, making it easy to explore Vienna. The hotel is stylish and modern, with a really cool interior design and brand communication. Even though we stayed in the “Nest” room, it didn’t feel too small. The bed was very comfortable, and the view from the window was lovely. The breakfast was delicious and offered plenty of variety, with enough options for meat, fish, and veggies. The staff was super friendly and helpful, always ready to assist with anything we needed, which made our stay even more enjoyable! Overall, the value for money was great, and we had a wonderful time enjoying Vienna.

It would have been nice to have bottled drinking water in the room, as well as a tea or coffee set for convenience. While it was possible to order tea at the bar or go elsewhere to make it, having these options in the room would have been much more comfortable. Despite these small issues, we had an amazing stay and would recommend this hotel for its style, comfort, and location!

Everything, the location was really good, the staff was amazing and really friendly, etc

We choose daily cleaning but our blankets weren’t changed daily neither were the sheets

Room was excellent. Clean and modern looking and contained everything you need. Shower and toilets were behind frosted glass which was a bit unusual, so make sure you stay with someone who you are comfortable with 😄 Location is PERFECT. Just outside the hotel is a u-bahn station (red line) which gives you easy access to the core parts of the city. So convenient. Staff were on top form and were exceptionally friendly and helpful.

Some small issues with the room such as our safe didn’t work and one of the soap dispensers in the shower didn’t work either. But these were minimal really and overall we enjoyed our stay. We didn’t report this to the staff as it really wasn’t a big deal to us and I am sure they would have dealt with it swiftly.

Really good location and friendly and helpful staff.

Clean and comfortable, excellent staff.

No kettle to make tea or coffe in the room, just a personal preference.

I loved the location, just a short walking distance to the city center and conveniently accessible via the Schwedenplatz tram station. The customer service was excellent, making us feel truly welcomed. The room was nice and cozy, with simple yet sufficient facilities that perfectly met our needs. Overall, a fantastic experience.

Just the entrance after getting out from the taxi towards the bar area. Could have done better.

Location, room, breakfast

Location

The galley was not always clean and sometimes they were slow with stock

Fantastic location

Would have appreciated more toiletries.

Location was excellent, Hotel bar and staff were brilliant.

Bedroom, the sink and shower being in the main bedroom was not good and no tea/coffee making facilities

It all went well

Nothing

Great location, the staff as a whole were super friendly and knowledgeable. The breakfast was a highlight and tasted very fresh and healthy, the barista coffee was great.

We weren’t able to add on breakfast for future days as the discounted rate was only applicable if selected on check in, we ended up having breakfast for the first day and then wanted to add on for the additional days but were told we were only able to access the discounted rate at check in, so we needed to pay an additional 5 euro per person for each day which was a shame. Not the staffs fault, it was the system which didn’t allow to add on.

Staff very friendly, bed comfortable, breakfast good. Location is good, on river, 60 metres from Subway and tram stops. Not the poshest area but some good restaurants within walking distance. Warned of building work on roof terrace but experienced no problem, room was quiet. Bar open 24 hours. All hotels in Vienna are expensive and this was one of the lower priced hotels close to centre and old town area. Comparatively good value.

Not much space for clothing, just a hanging rail with 6 hangers and a high shelf.