Grätzlhotel Karmelitermarkt, Vienna

The bed was comfortable

The drainage of the shower emitted a strong, unpleasant smell. The shower itself had mold. The bathroom door handle was very loose and almost fell off. Shower and bathroom was not clean (water drops and dust). The room was on ground level and people were sometimes sitting right in front of the door. You could hear everything from the outside, every person walking by and talking.

It was close to the station and the environment was ok..

We were able to enter the apartment 1 hour late because it wasn't cleared in time. There's no windows, and the room was airless... But worse, the room smells like waste... Since there is no window, we had to keep the door open sometime!! Also, WC has a door but no door in the bathroom. Privacy is not possible. TV was not working and air conditioning was not cooling enough!

Great amenities with really big rooms. Loved that there was a proper table & chairs to down for dinner & work.

Very spacious and clean, large and comfortable bed. We had useful facilities (ironing station, coffee maker, hair dryer).

Spacious, beautiful design, private, comfortable

The construction sounds nearby, and there were some bugs

Location excellent, 5 minute walk from Metro station. Beds were super comfortable. Modern and well decorated. Easy access with lock box for key.

TV did not work. Only 1 mug for 2 people. Damp unpleasant smell in the shower .

Nice location, clean, convenient check in/out procedures

I had requested one of the rooms with a bathtub and never received a reply, and did not get a bathtub in my room. Small lip on floor to the toilet needs to have safety tape on it. We both stubbed our toes because the lip is not noticeable.

Good central location, nice facilities and large space. Good blackout curtains, nice shower and big bathroom area.

Quite noisy at times as it’s right on the road, one apartment in particular is next to the cafe/bar so gets loud on a Friday/Saturday night (room 205). The beds weren’t the comfiest.

The interior design of the place looks nice when all the curtains are closed. The kitchen area is well-designed and there is a comfortable shower. The wifi was not working properly and the staff was friendly and replaced it, but the replacement also did not work properly. Due to this issue, we received around a 10% refund from the original price.

The apartment's large panoramic window and glass door that directly faces the busy street on the ground floor were not what you were expecting. Despite the photos making it seem like the windows faced a quiet yard, the reality is quite the opposite. Living in this apartment feels like living in a store or even worse, in the red light district. The constant noise from the nearby bar and the unsettling experience of having someone try to enter the apartment in the middle of the night has left us feeling stressed and unable to get a good night's sleep.

Nice size bathroom Nice fridge Good size bed

The bed was a bit too soft

We loved the aesthetic of the place, really vintage and cute. What socked us was the size of the room & the bathroom

The only thing that could be negative was that the room we stayed in ( 205 ) was located on the street , 0 floor , and we had the curtains closed all day for privacy. Also we heard 2 people trying to unlock the door, probably due to the complexity of the building. Maybe it could be a bit more simple for the guests. But it wasn’t really important. And it was overall safe!

Nice room, spacious bathroom, cozy feeling overall. Location is excellent, short walking distance to the city center with various amenities/facilities nearby. Very close to various subway stations.

Pillows were not comfortable at all, way too soft/thin. Could here some noise from bar next door, but not so that it was disturbing.

The room was clean when we arrived. We liked the kitchen area that had everything along with coffee machine. I also enjoyed the big table, lots of room to eat and also leave your stuff. Also the self-check in process was very smooth. We did leave our luggage for some hours after the check out in their offices for free and that is also a bonus point.

The room was almost on the road making it appropriate for a shop but not for accommodation. It seems that is used to be a shop of some kind. Given that there is a big glass front there is a lot of curtains to cover and have the illusion of privacy. Although the curtains did somehow the job, in the morning we could not open them to have some light as passengers could literally see us as the were passing by. So all in all the privacy element is a minus Another bad point is the bar just next to our room that was kind of loud at some points and the room was vibrating from music and other low frequency noises. I was also expecting that the cleaning ladies would come earlier in our stay.

Nice, comfortable and cosy, everything we needed for our stay, with a complimentary bottle of wine and water

The particular room we were in was next to a bar which was quite noisy at night

The room was so comfortable , big , was having everything inside. Locatiın was good , calm , safe .

It was not hotel , was just room so it was so hard to find how to get the room key and get contact as well . I received info in german language so I had to find ppl to translate.

The room was stylishly furnished and the bed was comfortable,

The shower had a bad smell in it and seemed to be linked with the drainage system.

The impression that it is a hotel is wrong. It’s like a apartment. Quite noisy in the morning, not easy to find. Toilet could have been cleaned more proper.

Apartment, lot of space and nice design.

mood of room

location of room

Great location, close to the canal and transport. Karmelitermarkt just over the road has some great cafes and restaurants. Taborstrasse is a great street with lovely cafes, bars and restaurants. Contor bar was a highlight, just a stones throw away with such lovely staff and natural wines. Highly recommend

The apartment was very exposed, windows looked out on to a restaurant Al fresco area. It was also quite dark, as we had to have the sheer curtains closed for privacy.

The suite was nice and spacious for 3 people. Clean, had all necessary amenities. Location is good, 15 mins away from the city center. A couple of bars around and a food market. Smooth check-in and Check-out process.

It can be a bit noisy at night if you book the street suite, especially over the weekend.

Apartment was very nice and clean, we loved the huge bathroom. The location is not far from the metro station so that's been great as well. There is also a lot of shops and great cafes near the apartment.

Apartment is on the first floor, and because of the huge windows, without the closed curtains, you feel very uncomfortable and on display. We also didn't feel comfortable putting our credit card info again into hotels check in website. Since there is a lot of scams out there, we felt like this step was not necessary, as everything was already paid via booking. They also tried to charge my card again on the day of our check in. Supposedly to authorise my card in case of cancellation, but when they tried to charged me again, it was only a few hours before our stay, so this didn't really make sense to us.

Location, facilities

Noise made by the cleaning people starting at 7am. Impossible to sleep in the morning

Great location, walking distance to river, Nacht market, restaurants, bars and local Spar. The courtyard apartment is spacious, beautifully decorated with incredible high ceilings. Leafy green courtyard setting (we were in room 202). The kitchenette is perfect for making coffee (Nespresso) and basic meals.

The two single beds are different densities - one is very old and saggy with a topper that doesn’t fit properly. One bed was very uncomfortable and urgently needs to be replaced along with both sets of pillows (they are so flat and worn they are not really pillows :(

Everything is smart, comfortable and clean. Nice surroundings

The room is poor of light

it is the fifth time I stay in one of the Graetzl apartments: original design, great location.

location and presentation

the pillows were very flat and towels rather thin

Apartment was really big, completely exceeded our expectations. Bed was huge, lots of towels, really nice shower. Robes and slippers provided. Wine and water provided in the fridge!

Could have been a few extra coffee pods. We had 4 for a 3 night stay of two people. Some people might be bothered by the set up of the hotel. We were in the old lampshade maker's shop and the building is still in it's shop form, so you can feel a little exposed if you don't close the net curtains but we didn't find it an issue.

Convenient location for subway, restaurants, easy access

No chairs and very little room to move around in Jr. Suite

bed , pillows , shower and bathroom‘s heating which was underfloor.

Air condition didn’t work but there was a heater. coffee pot didn’t work as well.

Very new/clean. Good shower and facilities. Easy location to travel into Central Vienna. Quick key pick up.

Pillows are terrible, just fluff - need replacing. if you’re not used to living in a city there is some noise from the restaurant next door, cars and passer-by’s.

Very clean, nice amenities (e.g., shower gel, bathrobes, slippers, coffee, tea), included small fridge & freezer, allowing groceries to be bought. Comfortable bed, many towels, several pillows.

The only odd thing is there is only one source of natural light through a shop window style wall, which makes it impossible to have natural light and privacy as the window is directly into the bedroom. Blackout curtain and sheer curtain are provided, however.

The quiet location of the suite (facing the garden / innercourt), the modern interieur, a lot of light (windows), spacious shower and toilet, comfortable bed. We got an upgrade to this lovely suite so that was amazing! We loved the closeness to the Karmelitermarkt, a nice bakery and so on.

The wifi was really spotty so we stopped trying to use it. And it took really long for the shower to get warm.

unique set up

all good

Unique and Modern Design, Comfortable large bed, seating area, large shower and toilet with underfloor heating being a bonus! Had all the appliances you’d need including a fridge. Staff were fab and replied fast if needed. Great location only a 2 minute walk away from nearest station or around a 15 minute walk to the centre.

Although, the apartment is advertised as a converted shop which was a cool concept and partly why we booked, we didn’t realise our room led right onto a road which made it a little uncomfortable to use the seating area at night as this was at the windows behind the blackout curtains which deviated the room and hid you from the street. (There were thin net curtains over the front windows for some privacy however, at night these weren’t as useful)

Easy check-in, wonderful clean room with great facilities. Really liked the style that linked to the room's history.

No mention of adjoining door to another room which had no soundproofing. We were woken up by screaming kids every morning. Also unclear that it was on the ground floor - 'city view' suggests a view of the city rather than a view of the street where everyone can look in at you!

Nice location, clean, central

Interesting approach, room is an former store or saloon (like barber shop or similar place), so entrance is right on street. Everything is very close, so you can actually walk around (15-20min to Innere Stadt). Room interior was very good. Close from train station, too, so easy to get from and to airport.

Transparent curtains are covering glazed entrance and as it is right on street, everyone from outside can perfectly see bedroom - next curtains can cover the view, but then room becomes much smaller as clothes hangers stay outside and still visible from street.

Excellent stuff!

The bed was very comfortable.

The TV wasn’t working (it didn’t seem to want to connect to any channels, we only wanted to put a music channel on or something similar). The A/C unit didn’t work, it initially came on, the fan opened but then closed back up. It was described as a suite, it is not a suite. It would be better described as a hotel room (Afrikanergasse 3). It was strange that the entrance to the room opened up from the street, I was aware of this before booking because of the reviews. As people walked by they peered in and it felt like they were in the room at times. The room is tucked away down a side street though so street noise was minimal.

Very nice room

There is no front desk next to the Room, we couldnt leave our bags the day of departure

location was good facility was well designed small yard was great also

nothing

The spot was ideal for any exploration in the city. The apartment was spacious and comfortable and the service we had was impeccable in everything we asked for.

Comfiest beds ever!! Great location. Lovely little kitchen area and nice shower! Perfect for a long weekend away!

Nothing! Hard to find at first.

Large and clean room. Very large bathroom with roomy walk in shower and separate room for toilet.

Entrance is right off a busy street/square and beside a bar with outdoor seating. It was relatively loud in the earlier morning with kids going to school. We felt uncomfortable with all glass front to the street, but it might not bother others.

Really great location, walking distance to lots of transport links. The place was warm and a great design. There were 3 of us and when the extra bed was comfortable. Highly recommend this place.

The only issue was that the door to our room was difficult to lock and unlock

the noise - you can hear the pub at the corner till they turn off the music

Facilities

the moment you open the door you are on the street.

huge room - almost an apartment actually. You could invite 8 people for dinner! great amenities bicycles can be used free of charge there is no reception but everything is very well explained and the staff responds very quickly to emails.

The apartment is in great location, 20 minutes to major tourist attractions. As well easy to get to airport. Spacious and clean apartment, but a bit weird plan with transparent shower door.

If you want to check in earlier it costs extra 20 euros.

Great location, lovely room (stayed in one of the street suites), huge shower room.

Kept being woken up during our stay, first night the battery died in the smoke alarm so it started chirping at 4am.Being in the main square under other apartments, there were a couple of instances out of the 4 nights we stayed where someone played music super loud at 6am one evening and 4am another which I'm sure disturbed other guests and residents.