The Dean Hotel, Dublin

It’s beautiful, contemporary and cosy.

Very rude staff members. Unsure if they were incompetent or just extremely rigid. But their manner was very unpleasant. The person who checked us in and checked us out was lovely however a this was a relief. Our issue was with the staff member we spoke to over the phone re our booking, and one, perhaps the same person who was checking out someone else at the same time that we were checking out and it was so hard not to overhear and to ignore how horrible she was to this guest.

Clean, staff were great!

Drilling in the room next to us at 9am which was a pity

Location

Small rooms and tiny bathroom

I was disgusted at the price of the hotel and to not include breakfast in that price is outrageous, €520 for one night!!! Its very unfair to up the prices of rooms just because of a few concerts!!! Most people I know would go for weekend breaks in ireland if the prices were reasonable. Your hotel is fabulous but not to include breakfast at those prices , is just pure greedy. I won't be staying in it again and won't be recommending it for those reasons.

The beds were incredibly comfortable, and even though the hotel is in a busy area, the room was surprisingly quiet. I had a great night’s sleep and would absolutely recommend staying here.

The room was very comfortable, but the cleanliness could have been better. There was quite a bit of dust on the furniture, and I noticed some leftover makeup from a previous guest on the side of the bed. That said, the bed itself appeared clean and tidy.

Very nice, comfortable hotel

Very Expensive.

Complimentary use of the fab gym and hydro pool was superb. Really cosy beds!

Next to a busy night life street - the hotel provided ear plugs but it does get noisy.

No breakfast.. we were late - after 11am

NA

Ideal location, clean and bright rooms, range of facilities, helpful and pleasant staff

Our townhouse room was in a separate building (very close, two doors down the street) to the main hotel. This wasn’t a major issue, but it would have been nice to know in advance.

Beautiful spacious room. Staff were so friendly and helpful.

Nothing

Very comfortable room, cozy bed. I was able to check in early after a long flight which was very helpful.

Even though rooms are small, they are quirky & funky rooms. Restaurant upstairs is fantastic! Staff helpful & friendly.

Not all levels have a lift. If you have heavy luggage, you don't want the stairs!

Central, great staff.

Room was comfortable. The bathroom could do with refurbishment. Water damage to the door frame and grout was dirty.

Room was beautiful

Nothing

Stayed in townhouse ....more private and quieter with its own bar

Construction work going on so not ideal but can't be helped as they are doing a refurbishment.

Great location gorgeous decor.

Reception staff were lovely ! Rooms were clean Beds were comfortable

We had a drink in Sophie’s bar upstairs at the bar, there were loads of flies around the beer pumps.

Great location, very nice breakfast, excellent vibe and overall a great place to spend a few days.

The breakfast was supposed to be included but they charged us at the end. The bathroom opens up to the bed with a big doble window, so there is little privacy.

I liked the location, the cleanliness and the gym is fantastic. The food options are also good.

Although there are some very nice staff the overall feeling is that the staff are not happy to be there and are going through the motions. This would not stop me from going back as I like the location and if you book on time it can be a good price.

Clean, central location

Next door to a nightclub, expect noise into the early hours

The breakfast was superb as always

Sophies was not open on our first night after 10pm. The bar downstairs does not compare. When we did have late drinks on Sophies on Saturday it appeared the bar was short staffed. We do not like only paper cups for tea and coffee in the room. When we arrived there was only one hanger. No safe in a super room? Staff appeared ill informed and one lift was out of action for all of our 3 night stay. As usual, some noise issues but we knew of those. Doesn’t help when the DJ cranks it up for the end of the night at 4am and wakes us up. This is our go to hotel in Dub but standards seem to be slipping. We intend to shop around for a better stay next time.

Great location, great room size,

Room not ready on arrival, couldn’t give me a time when it was ready, didn’t let me know when it was ready either, wasn’t told about the discount for the Q car park

Our room was upgraded to the Super Room. Clean, classy, comfy bed, double windows to make it soundproof. Used the Sauna & pool & the changing facilities there were excellent. Lovely rooftop bar & restaurant (we only had drinks).

The record player & speaker didn’t work in our room. Not really an issue but would have been nice if it worked.

Decoration, restaurant, food, staff, gym

Slow service, lacked vibe

Exceptional Staff! Dave and those at the front desk were ready to take care of every need.

Our windows faced 2 Nightclubs with 1 being right next door. The rooms on the other side heard and felt nothing. Request those!

We had booked a mod pod but were upgraded to the James Suite and it was gorgeous, a real perk. Lovely hotel

There was some noise from the music - I think next door? - it was a Sunday night. The hotel had provided ear plugs and did advise us to contact them if it was too noisy. Husband slept through it all though.

Amazing experience really enjoyed it, was a lovely treat for our anniversary

We were in the townhouse and it was quiet and beautiful !!

The decor and over all feel of the hotel was great. We were there to see a rugby match and the staff gave us great recommendations for a pre match dinner and drinks at a proper rugby pub on the way to the match. The roof top bar is lovely and managed o have a drink up there before they closed for the night.

The biggest downside was the noise at night time. The staff did warn us when we checked in but I still wasn't prepared for the level of noise. There are multiple nightclubs on the street by the hotel and music was thumping as we were going to bed. Our room was at the front of the hotel and on the 1st floor, I'm not sure if it would have been different had we had another room. During the day it is a different story it's very quiet and not many people around.

Very modern room.

Room was very close to the smoking area and with the weddings on, it was quite loud.

Staff, the staffs were so helpful!! We were there for wedding, all of us were at residence bar and stayed till late on Saturday night, there was one staff on duty, he was looking after us so well! And needs to let people in and out, check in for people. He was absolutely star! If they could have second staff to help him it would be better.

We stayed in the main hotel , the venue was in the next door, so if we going in between your room and venue we need to exit hotel then going to next door. it would be great if it’s connected.

Friendly staff,excellent facilities and location

Lovely hotel with lovely rooms and great location.

It is on a very busy street for night life. Take that into account if booking for a Friday or Saturday night stay.

My room in the Dean Townhouse was spacious and a lot quieter than the main hotel, being based at a building to the rear of the hotel away from the nightlife noise on Harcourt street. The kingsize bed was very comfortable with high quality bedding making for a good nights sleep!

The sliding door in our room was tough to open. Some of our group stayed in the main hotel and some of the rooms are quite tired and in need of updating.

Bed was very comfy, staff were lovely

Noise from building work from 5:30/6am

Very clean, friendly staff, upgraded rooms, early check in and close together.

Pool closed earlier than closing time.

Nice room, would stay again

There is construction work ongoing at moment so woken on the bank holiday weekend about 7.30am from memory. I don't recall reading anything about this before hand, would be nice to be notified.

Hotel is stylish and check in staff was friendly. Loved that the room had a record player and ceiling fan!

Certain parts of the room/bathroom are showing a lot of wear and tear. Bathroom sink was stained and chipped. We asked if we could have an extra pillow and after talking to two separate people were told they had no extra pillows in the entire hotel. I’ve never been told that before.

great service, great location, comfortable room, very cool upstairs bar

initially room smelt like sewage gas, very strong, hotel immediately moved us to another room though , super easy and very pleasant!

The property is beautiful and the rooftop bar Sophie's was amazing. But the noise from the night clubs kept us up until 2:30 in the morning, even on a Tuesday night. The hotel offered us earplugs but I definitely think some noise cancellation solutions should be applied

Location was great, centre easily accessible by foot but there is also a tram stop a minute’s walk from the hotel. Lovely attention to detail in the room. Lovely rooftop restaurant, Sophie’s. Pizza was delicious

Room on the snug side but it didn’t bother us

Cool decor, clean and comfortable

No parking on site, but that’s unavoidable due to the central location. Discounted rate available in Q-Park, which is helpful, but a bit of a walk with bags

Staff at the front desk were so helpful!!

We stayed in the hifi king room which was large. Had a well stock mini bar and I enjoyed spinning some records on the turntable. We had dinner in Sophies which was way ahead of standard hotel dinners

No mug or cups for teat and coffee in the room

Location was fab

Great location, unique rooms. Staff are generally really friendly

Some of the snack items in the room were out of date. We had to get someone to look at the TV as it was broken and the person on reception insisted on having someone take a look at 7am the next morning! We called back and asked for a more reasonable time, which was thankfully accommodated. I have stayed here before approx 3 years ago and I just remember it being better overall the previous time.

Location Comfortable bed Good breakfast

Room small

Great location for Dublin City Centre

It didn’t bother us as we were out to enjoy the nightlife but the hotel is right next to a nightclub so if you aren’t going to be partaking then mentioning this on booking would be advisable so the room can be assigned accordingly.

Lovely gem in heart of city. Staff were all extremely helpful and smiling all the time. Outdoor pool was also a great addition. Rooms stylishly designed. Great value for money

Noting

Great hotel, love the small touches.

The noise from the nightclub every night was absolutely ridiculous and miserable.