The Conrad Hotel, Dublin

Incredible

Good

Good

The central location and the easy parking.

The waitress in the bar was not very attentive to our table and she got the bill wrong.

We ate in the restaurant and 3 of us had omelettes that we thought were delicious.

Something like toast or a muffin could have been served with it. Or fruit or something.

The breakfast staff were very attentive. Really eager to please. Rosemary was particularly lovely. Also the choice of a la carte breakfast was great. The option for drinks was also fantastic at breakfast. Bloody marys etc.

On arriving at reception the staff could have been more friendly, we had to ask to many questions. Seemed inc convenient we were there. Also the mini bar items seemed expensive when we had paid over a £1000 for 3 nights.

Hotel was excellent. Apologised for no wheelchair facilities

Perhaps more comfy chairs in lobby,

Very good

Dinner was not up to a very high standard

Excellent location for National Concert Hall, food was lovely and reasonably, staff very friendly. Fabulous cocktails! Parking provided. Comfortable bed, spacious room. Really enjoyed our stay

Room rate was expensive but that's the way it seems to be everywhere

I liked everything, we stayed there before, but it must have been around locked down as alot was Closed like bar ect, i felt it had a lovely air about it this time.

Just thought it was v.expensive to stay, but goid value at the hotel, our price didnt include breakfast and for what we paid i really feel it should have.

They arranged an early morning taxi ride for us to the airport and provided a boxed breakfast that was waiting for us at our departure at 4am. Nice touch!

Everything! The room was better than advertised. The staff, all of them, could not have been more helpful and friendly. Had a wonderful meal in the restaurant after a very long day trip to Northern Ireland. Better than any other Hilton Hotel I ever stayed at!

N/a

Lovely

Nothing

The location of the Conrad Hotel Dublin is excellent and makes it a very attractive choice. The standard re /comfort, warmth and cleanliness of the rooms is exemplary The courtesy of the Staff in the main, remains excellent and attentive and the quality and quantity of the delicious breakfasts is noteworthy. The internal Coburg restaurant is available at other times throughout the day and evening. (I missed the memorable outstanding evening menu of the previous pop-up Anna Haugh restaurant in the Conrad Hotel building!)

-- Since I had no need of a passport /and had no driving licence on my person I found it slightly disconcerting to be held to account to provide immediate "photographic ID" in the first breadth on arrival! I don't remember this happening last visit. gg jl --I would definitely have preferred strong quality local tea bags with the tea making facilities (rather than the very weak or unusual ones provided) Luckily I came prepared! Though there is a proper coffee-making machine in the room I would quite like some instant sachets for quick access. - - In an effort to provide a subdued calm lighting effect in the bedroom there is now overkill and actually no way to obtain good lighting when it's needed(except in the bathroom where it was excellent)As a result the room verged on gloomy if the television was switched off.. Having said that the room felt luxurious and comfortable but this section is on negative perceptions!

Really liked this hotel. Staff were all very welcoming & helpful. We had a great stay here. The Butlers chocolates were a nice touch.

The staff were fantastic. The breakfast layout and quality was as good as I’ve experienced.

Prices in the bar but that’s for all hotels really

Atmosphere, facilities. Breakfast was nice, however the ordering form for room service is long with small writing. I made a mistake and only ordered one breakfast

Bed was a little uncomfortable and led to us waking up a little bit earlier than planned.

Staff were exceptional

Everything.The staff ,the food,the room,the environment of the hotel,one of the better hotels that I have stayed in over the last 45 years.

Nothing. Everything was entirely to my satisfaction.

The warm welcome and the friendliness of each member of staff.

Cannot think of anything.

Great staff! Nice location

The beds where comfortable and the room clean, the staff was really nice and helpful and the breakfast was the best I have ever seen in a hotel 🥰

It would have been nice if there was a spa or just a hot tub and a sauna, the doors could have been better soundproofed since I heard well when people were walking past it

Friendly atmosphere, beautiful Christmas decorations, super clean - just fabulous

N/A

Top.class hotel, true to its 5 star rating in every way. Excellent facilities, beautiful decor, and service were excellent throughout. Tomás, the restaurant manager, was so lovely, both professional and charming, a real asset to the hotel. Our room was upgraded as it was my husbands 60th. A beautiful chocolate presentation brought to our room after arrival and a further 'Happy 60th' birthday sweet presented after our dinner. I can not thank the staff enough for making our stay so special. This hotel delivers in every way. We will be back! X

The hotel is very nice and comfortable

The restaurant in the evening the service was very slow

Great hotel, lovely breakfast, very friendly staff. Good stay.

Some drilling work started about 9:30am, I was awake and up, so it didn't disturb me, but I was on a call and it made it difficult to concentrate. I cant imagine this is normal for the hotel, other than that, stay was great.

The location of the property was excellent within walking distance to the centre of the city . The staff were helpful and accommodating . Facilities within the hotel were very good , and the room inviting quiet, clean and very comfortable . We brought our dog and had no problems . Very nice hotel.

Nothing

It was so comfortable, staff were so welcoming. Great location for when I got up to run the Marathon.

There was nothing I didn’t like about it.

Only one lift working

We enjoyed everything

Staff was very friendly & helpful. Beds very comfortable.

Breakfast was not good value for money.

Beautiful accomodations.

I didn’t like that our hotel room looked out over rooftop ventilation. Plus our room was next door to the service entrance and exit so was a bit noisy. Also, one of the elevators was out of service. Long wait times for the elevator.

Beautiful facility, rooms were clean and spacious.

Front desk staff were pleasant and professional but had difficulties with room charge management.

We upgraded our room to a really lovely suite. Staff at reception, bar and especially at breakfast were really friendly and helpful.

The fact that only one lift was operating was annoying as it meant long delays at both breakfast and checkout time.

Beautiful mid size room. Fabulous Comfy bedding and linens, many pillows, sleeping in a king size bed was glorious! Turn down service. Closed the beautiful drapes, turned down bed. Wonderful bathroom with nice shower, great water pressure and lighted makeup mirror. Oversized towels. Scented soaps. Helpful front desk and valet. Contacted a taxi for me and gave me directions. Lovely lobby, plush seating, fresh flowers. Choice of fine and Terrace dining on property. Maintenance responded in a second to my needs. Clean lines, efficient furnishings, a desk with built in charging station for working on laptop or charging phone. Comfortable seating for relaxing or working.

The lighting in the room. Many lights and switches, with a master switch that if not done in the right order, couldn’t get lights to work in bathroom and one wall of the room. Had to call maintenance, who arrived in a flash, and turned the lights on with a flick of a switch. I felt stupid and of course had to get dressed in a hurry to let him in. When the front desk asked about my stay, I explained the lighting difficulties. She said that happens to so many people, and management is aware of the numerous complaints. But chose not to address it. The outdoor Terrace was not as Gluten Free as most restaurants in Ireland. My first choice was a burger, no GF roll and I asked for the meat to be cooked medium rare , they said the kitchen only serves meat medium well. This is the only time I have had this experience in any restaurant in Ireland. My second choice was a Tofu curry with rice. Very disappointed in small portion size. Below average, not much Tofu, broccoli was not cut to notable size. You could just tell very little effort went into making this meal, no side dish or garnish. I left hungry. The view from the Terrace dining was beautiful, lots of indoor and outdoor dining. Yet, a price was charged that was in keeping with the posh hotel environment. One elevator was not working. It seemed like the problems with the property were all corporate. The staff were lovely and doing what they could to deal with lighting and food issues.

Beautiful, modern with fantastic staff

N/A

The hotel is lovely and the staff was extremely helpful, even when we had a last minute change due to illness in the family. Breakfast was excellent.

The downstairs restaurant was useful but the food was just okay for the price.

The room was clean and spacious, the staff were extremely courteous, the hotel was within walking distance of most attractions and in a very safe area. The breakfast and all meals within the hotel were excellent.

The staff was phenomenal. Truly this is what makes a 5 star hotel. Everyone was friendly, helpful, and professional. From check in, to room service, to check out, to helping arrange taxis, I've not a single complaint! The shower / bath was super (lots of options for how you want to wash up), and the shampoo didn't make my hair ultra dry. The room layout was great, and our room had an awesome window nook that we loved!

Bed was fairly stiff. It was the only real main detractor for the stay. Only other thing to note is the bath did have someone else's hair in it, but I didn't notice until I got in the bath, so it wasn't easy to see. Could be the lighting of the shower area itself is dimmer which makes things hard to see even when cleaning.

Hotel is very near to the city centre

Room size is a bit small

Excellent hotel, fab location, food was amazing, beautiful rooms, thee comfiest beds, staff were brilliant, will definitely be back!

First off, the staff was very welcoming and greeted us with a smile. They answered any and all questions we had regarding the area and our stay. Traveling with a baby can be challenging and they were very understanding and accommodated our child's needs. An example we requested a baby cot and they went beyond the request by providing a bathtub, towel, pillow, and blanket. This alone showed they care about all their guest no matter how little they are. Additionally, the breakfast was phenomenal the eggs benedict and pancakes were our favorite. Apart from the many amazing coffee options they had a self-serve mimosa and bloody mary bar. Lastly, the location/atmosphere was great there are a few parks nearby to stroll in or take the kids to play in. There were many great food options that are only about a 10-15 minute walk from the hotel. It smelled amazing in there as well. 10/10.

breakfast was Anna Haugh dining was brilliant experience Beds very comfortable

we had to wait over an hour after 3pm for check in breakfast seemed understaffed and there was a long queue of guests waiting to get in up to 11am the hotel is due a make-over - decor (particularly bar) feels dark and outdated

Breakfast was excellent and the Staff were all very friendly. The location of the Conrad is fantastic just a short walk from the center of Dublin.

Only one lift was working all weekend to service all floors so there was quite a wait at times to access the upper floors.

Exceptional, quality, comfort, location...had it all.

Couldn't name a thing

The room was very spacious, bright, clean and very well organised for all but anyone with any amount of computer equipment, phones, etc. The cooking at the three restaurants was at a very high level. The breakfast selection was superb. Staff were very accommodating. The Sixt car rental facility in the same building makes for a very convenient location for the travelling guests.

There was nothing to not like. One elevator was being repaired slowing things down a bit but nothing major to detract from the praise we heaped on it before.

service, location, cleanliness

nothlng

The wonderful warm welcome and the dedication of the Staff to ensuring that the guests had a great experience (--, in particular, Susan and Nienke who are excellent!)

I didn't really find any negatives.

Location, parking friendly and helpful staff

N/A

spacious, clean, tidy and good facilities. front bar is excellent also. staff very good as always.

the room I was given at first had a guest already in it which was a bit embarrassing for both parties. but they quickly fixed it.

Excellent location, close to many sights - walk through daffodil filled St. Stephen’s Green to Grafton Street - the ‘hub’ of this side of the city for street music, shopping & a coffee at Bewley’s. We attended a concert at the National Concert Hall, located just across the street - had light bite in the bar prior to concert & a drink there afterwards where we were entertained by the 2 staff who were preparing a variety of fancy drinks. All in all, a fabulous 24 hours.

Zero