Hotel The Westin, Singapore

The cleanliness

The staff were the worst (least accommodating) that i have experienced worldwide! i will certainly not return to any Westin

Bed was extremely comfortable. Amenities within the hotel and room were also wonderful-especially the restroom.

The buffet spot- Seasonal Tastes - was a massive disappointment. We went with high hopes, but were utterly let down by finding a mouldy raspberry and hair inside the Yuzu Sorbet.

The manager and chef came to assure us afterwards, but it felt like these should be checked beforehand or not when a paying customer has already sat down for a meal.

Breakfast very good.

Long wait for check in. Only a few minutes but expect better service at such high prices.

room booked was covered in duat - when cupboard was opened dust fell out. staff were helpful to vacuum dust but if fhey only do a thorough clean once a month that is appalling.

see above

Wonderful rooms and bedding, I liked the location as well.

The staff could be friendlier and more efficient.

Good location, nice breakfast

Staff weren’t willing to go out of the way for us as we expected, hotel being a Westin. Like for example, we missed breakfast because of jet lag and staff wasn’t courteous enough to bring us something to eat. The whole 33rd floor had a pastry kitchen by the alley to access rooms, so the whole place smelled of butter, when we contacted reception, they didn’t come back

I enjoyed my stay, super helpful and friendly stuff. We had an early departure, and we could use the breakfast buffet already before opening time. The room and the pool area had an incredible view. The Breakfast was amazing. Thank you so much to the Team of Marriott Singapore I highly recommend and I look forward to book again.
Thank you

Location was near hawker centre walking distance so it was good with kids walking in the heat.

I said we were there to celebrate my husband’s 50th the email i received was you can arrange something but nothing happened so was quite disappointed in this regards.

Excellent service amazing room and breakfast

No complaints

All four of us made the most of the breakfast. The variety of dishes would meet any guest’s requirements. The omelettes were wonderful. My husband dictated the fillings which were made to his absolute satisfaction. I would have liked to have eggs Benedict, however the lox and cream cheese bagels fitted the bill. The staff seem to really enjoy their work and were very helpful. A special thanks to the staff member at the check-in desk. She made me feel very welcome.

Waiting for the lifts. The foyer on the 32nd floor undersold the rest of the hotel’s decor.

Great location. Excellent food and friendly staff.

Beautiful new hotel with amazing lobby and fantastic views of Sentosa and southern islands.

Whenever I called for anything, phone operator picked up almost immediately and items were sent to the room very quickly.

Unlike other hotels they take a deposit amount out from credit card immediately and return you the excess after room charges deducted.

No free parking on weekdays

Pool is nice and clean.

All was nice.

Everything was 10/10 as expected and I would stay at The Westin again in a heartbeat. The staff were so friendly and attentive and the room was beautiful!

Nothing

Every thing was nice and clean and modern, 😆😆😆

Internet was very slow from my room

Location, cleanness, kind staff!

There is nothing to mention here.

Great location, short walk to MBS and other attractions, nightlife etc
Great to have a mini gym in our room and even better there was a running guide available three mornings a week

Great view. High up. Nice breakfast buffet

Move it a couple blocks closer to the Marina?

The price-quality ratio exceeded expectations. Excellent room, wonderful breakfast buffet, buffet system, everything you need is there. Helpful staff. Excellent room service. I liked the hotel and I recommend it to those who choose on the principle of “price-quality”, who are not ready to overpay for a big name with poor service. This is a really good hotel.

Since the hotel left the most pleasant impressions, it is difficult to write about what could be improved. Perhaps it would be worth cleaning the chairs more often, this is the only thing I would draw the attention of the hotel managers to.

Very clean and spacious room, loved the interior design! The bed was also very comfortable. Did not manage to try their pool or fitness centre so unable to comment on facilities.

Would be better if breakfast was included for the price we paid. Otherwise, generally nothing to dislike.

Room space, design, and cleanliness.

Nice clean great view

Just be warned for local staycation the car park does not belong to the hotel. Therefore, there is no complimentary parking

Breakfast spread was excellent. The pool was lovely and quiet too most mornings. Rooms were spacious and wide. Staff were helpful and courteous. Loved hanging in the lobby lounge for wine and drinks. The Christmas atmosphere is beautiful!

Westin quality and standards never disappoint !

Shower was a little dated with some runny water outside, but minor inconvenience. Breakfast delicious, but very $$$ if just looking for a lite bite. There is a coffee/pastry bar in the bottom floor (great), but closed on week-ends :( This should be opened all days, as this is a hotel.

The staff were super friendly, helpful and welcoming.
I loved the location. The room was amazing, very spacious, clean, definitely not what I was expecting. Great views as well from the room. Overall had an amazing stay, would come back again and recommend.

Can't think of anything

Huge space in the room, doesn’t feel cramp, amazing view, cleanliness, secured access to the rooms.

Not that I can think of!

The BEST hotel bed I think I’ve ever slept on!! After 5 weeks of travelling, I was yearning for my own bed, but this one came a very, very close second!! So comfortable and relaxing.

Only thing I could criticize was some noisy hotel room guest neighbours, however the staff dealt with them swiftly and discreetly.