The Henrietta Hotel, London

The property was beautiful, very elegant, one of the nicest hotels we have stayed in in London

Nothing

Location is perfect for London.

This is a lovely little hotel right in the heart of Covent Garden. In many ways you wouldn't know it is there at all. The staff were so very friendly and welcoming, and the room was super clean and very comfortable. I didn't eat at the hotel in the evening but the food at lunchtime was great. Definitely recommended as a base for roaming Central London. Please note this is not a hotel to visit if having a car nearby is important. Henrietta Street is pedestrianised for most of the day and there is no nearby on street parking. The best place to park nearby is Q-Park Chinatown, which is a 10 minute walk away. Leave the car at home!

Kamer, ligging

Room was nicely appointed, the bed was very comfortable and the bathroom and shower were a really good size. Henrietta Street was a great central location for our planned activities.

Signage for the Hotel's entrance and reception - we thought the hotel entrance quite hard to find.

Great location for Covent Garden and surrounds. Easy check in process and friendly staff. Modern faculties and feel to the room, clean and tidy.

No complaints.

Location perfect for Covent Garden and the bed was so comfortable!

Our room was exceptionally small

It would be so nice to have ice ect at the hotel. We had to go across the street to get things

The location, cleanliness and staff helpfulness

Beautiful decor & perfect location. Unbelievably quiet in the evenings & a great breakfast.

Only thing I can say is that there was confusion as to whether breakfast was or was not included and what was included, but all sorted.

Given upgraded Room

Very Central Location and quiet despite being in the centre of Covent Garden. Lovely bar area and Restaurant Henri Food and cocktails delicious.

The staff were fabulous. Nothing was too much trouble for them. Friendly, kind and even walked us to our taxi on the end road. Clementine was the best. The restaurant staff were great also explaining the menu’s different dishes.

Nothing

Such a beautiful boutique hotel in a wonderful location right in Covent Garden. The staff is so helpful and friendly.

There wasn’t anything we didn’t like

Great location- steps away from Covent Garden Square. Attention to detail with beautiful interior design, they had turn down service, fluffy bathrobes and slippers! We had excellent service.

Tiny elevators, but not really a problem.

Beautiful room and very clean. Comfortable bed with lovely sheets and pillows.

Waited some time for anyone to come to reception when we were checking in and again when we came back to collect our key to the room.

Great location. Excellent rooms

Clean Quiet Convenient Location…Perfect

N/A

The hotel was in an excellent location, very easy walking distance to dining, shopping, buses and train. The room was very comfortable and the staff very friendly and helpful.

The decor is great. Location is also perfect.

extra attention to details....like in room electrical converters, umbrellas, outing bags

could've had another luggage valet for 2nd suitcase and a runner rug in bathroom for spills from sinks to floor as the sinks are so narrow, and faucets are long, water gets on floor easily. all minor suggestions!

We loved everything about our stay! Location was unbeatable for us and what we wanted to do. Right near Covent garden tube station and walking distance to multiple sites. Every time we came back to the room we instantly felt relaxed. The bathroom was great and had the basics, we paid for a room with a tub and loved that as well. Our room looked out into the courtyard of the neighboring church and it was so pretty. Everything felt clean. I am very anxious about bed begs etc. when traveling and even though our headboard was made of cloth it was spotless. As Americans we love our water and having a fresh bottle left behind when our room was attended to was a bonus! Extra bonus: We managed to get early check in after a overnight flight. We had requested it but weren't expecting it and it made the start of our trip extra special as we could refresh and take a nap right away! Knowing that they were able to mind our luggage until actual check in was very reassuring if our request couldn't be granted.

If you're looking for a lot of extras such as a spa etc. this is not the place for you. It is important to note that the restaurant and main reception are in an opposite building across the street. I cannot speak to the full handicap accessibility of the entire property but in the annex across the street you still had to go up a small flight of stairs before reaching the lift.

Very comfortable bed

TV in room 34 didn't work

The location was fantastic, very clean rooms comfy beds and the staff were lovely going back again very shortly

Nothing

Great location with friendly staff. In fact the location cannot be beat. It's centrally located yet feels like a world of its own. It's on a pedestrian-only street so that helps. Easy to get around the city from here. The staff was friendly and helpful. Rooms are nicely decorated and amenities were a nice perk. The turn down service included biscuits which felt very unique and appropriate.

It's not necessarily something I didn't like but could be something for people to know - if you're on the 5th floor the elevator only goes to the 4th floor. Then you take short set of stairs. Not a big deal at all. Just know that if you're physically impaired in any way or can't lift heavy things, you may want to ask for assistance. Otherwise, that 5th floor is lovely!

Hotel staff was so very helpful, clean, great location, huge bathroom, pretty decor, very comfortable, great amenities, very comfortable, air condition, elevator. It was a great choice. They even gave us a cute tote bag that came in handy. Staff helped us with correcting some bookings last minute as well.

Nothing. We loved everything

We stayed for four nights in a deluxe double room at the rear of the property. Our room was immaculately clean, super comfortable and extremely quiet. It was large and well equipped with a sofa and minibar, comfy chairs, a coffee table, desk, and a huge bed with luxurious linen. We had a lovely big bathroom, robes and slippers, a great shower, and there was plenty of natural light. The restaurant downstairs, Henri, was stylish and had a great little bar. We loved that the hotel had an elevator as we had heavy suitcases. The staff were all super friendly and helpful and the location on Henrietta Street was outrageously convenient for dining out and sightseeing. The Henrietta Experimental is a boutique hotel that has been styled and equipped with guest comfort and satisfaction at the heart of its design. We absolutely loved our stay and would loved to have stayed longer so that I could enjoy everything it has to offer. I would choose this hotel again.

Nothing

Blackout curtains, big bathroom with excellent water pressure. Very comfortable bed.

Fantastic boutique hotel. Perfect location and staff friendliness was exceptional. Beds, pillows and amenities were so comfortable. A must stay in London!

We loved everything about this hotel.

Everything! Exceptional hotel! Fabulous welcome at Reception. Room ready on arrival!! Fantastic room with luxurious touches! And right in the heart of Covent Garden area! Can't say much more! Best hotel we've stayed in - anywhere!!

Nothing! Honestly!!

Location was perfect for Covent Garden and surrounding area. Plenty of restaurants to.choose from, but pre-book to get a good time. Breakfast was excellent, with plenty of choice, both hot and cold, sweet and savoury. Our stay was for our wedding anniversary, with staff making sure the room was decorated with rose petals as well as champagne and chocolates too.

Nothing.

Very friendly, helpful team at the Henrietta Experimental. Fabulous room and didn’t mind paying more to be able to spread out with more space than the average room. Some nice thoughtful touches - interesting items in the mini bar, although the bar in the hotel was excellent so didn’t really need anything else!

All was fine.

Great location, great rooms, great nights sleep. The reception staff were wonderful, the little finishing touches in the room were a nice touch and rooms are comfortable and spacious.

The breakfast staff…rude and clearly didn’t want to be there. Very very poor service and breakfast was not worth the extra £100+ I’d paid for it to be included. I’d have got better service at a greasy spoon, at least I’d have been able to sit where I wanted.

Style of the decor was amazing, such great taste. Bed was so comfortable, linen top notch. Towels so fluffy, No expense spared on quality. Staff so helpful.

Bath could do with a safety handle to help visitors to get in and out. Man bath tap sticks out a bit too far, right where you are standing for a shower. Lift is tiny but obviously not able to be changed We found the Henri menu not our taste but, would not struggle with 300 places to eat in that location. We usuallyonly like our own bed, theirs was so comfortable.

The staff were very welcoming and the room had everything you want tea, coffee and nice towels

The price of the wine was way over priced. 1 Glass of wine £17!!’ I had threes drinks in a bar just down the street for £19.50

Oh it did the job well. Excellent….Id stay again on a short trip.

Wonderful staff, amazing location, and beautiful rooms. Everything was very good quality! We'd love to stay again. :)

location relaxed environment friendly staff.

AC was an issue, quite noisy on occasion and there was a drain smell in room 2

Location is ideal!

The hotel is in two separate buildings, but once that is made clear by staff regarding reception hours of availability, bar closure, etc. we were fine with it.

Such a beautiful hotel. We stayed in the new part across the road from the main hotel. We had beautiful views of a garden square. At night it was lit up. Such a beautiful bonus to what was already a beautiful room. Bathroom of all bathrooms. Lots of space. A lovely touch of shortbread every night. Everything in your room that’s an extra cost has a label on it so not accidental purchases. Made my mums birthday stay so special. The restaurant in the main part of the hotel. Served an amazing breakfast. The bar was very cute & an amazing array of drinks.

Hot water in the bathroom wasn’t always the hottest.

The staff were all outstanding. They were very helpful with recommendations about restaurants and about how to get around. Also, the location of the hotel is excellent since it’s so close to so many things. The beds were really comfortable.

The toilet in our room had to “rest” for a long time between flushes. It wasn’t really a big deal, but it could have been better.

The bed is very comfortable, the hotel upgraded us to a larger room for the same price which was extremely nice. Shoutout to Johanna and Clementine for all of their help in accommodating our needs. Great location too. Because their restaurant was closed for remodeling, there is a nice restaurant across the street, The Ivy Grille. We didn’t realize at the time of our booking that we could include breakfast at The Ivy.

Not a thing. Everything was perfect.

Location. Decor

No hotel should EVER not have an iron and board in every room. For the cost of this hotel, it was disgraceful that we had to ask for it and it took so long we finally just left without pressing. Embarrassing to meet business associates and not be pressed.

It's a very clever idea, this hotel. It recreates all the comfort of a large full service hotel in the aggregate. On the same street there is a Henrietta cocktail bar, restaurant etc.... If there were a gym (and perhaps there is, I didn't check....) it would a phenomenal offering in the heart of London. Staff are wonderfully informed and socially intelligent. Even though there was a little hiccup on checking in, they were graceful and accommodating. Strong recommendation.

check-in could be slicker for those arriving late. Perhaps a more obvious sign or even a personalised one telling late arriving guests where to go?

This is our go -to place when in London. Nice and stylish hotel with good amenities, comfortable bed and the best location.

The location was ideal. Perfect.

Cannot complain

Very convenient location

Room was quite small.

Loved the hotel itself.

Quiet location. Really comfortable bed with big soft pillows.

Our room was small but very comfortable and quiet. The location is superb for Covent Garden and the Royal Opera House. Breakfast was excellent - a true 'continental' breakfast. Staff were friendly and helpful. And congratulations to Henrietta for being a 'TV-free zone' both in the bedroom and the breakfast room! Having a peaceful breakfast without the intrusion of a TV screen was a treat.

Our room had limited storage space. There were a few hangers, but no shelves or drawers. For one night this was ok, but had we stayed any longer it would have been a slight inconvenience.

Faultless, great location, comfortable, quiet room