St. Pancras Renaissance Hotel, London
Expert reviews
“St. Pancras Renaissance first opened as the Midland Grand Hotel in 1873, it reopened in 2011 after a comprehensive renovation. Now it’s one of the grandest hotels in London. The double-height Chambers Suites offer mesmerizing views right into the station.”
Featured in New York Times’ 36 Hours in King’s Cross, London.
“The St. Pancras Renaissance is easily one of London’s most recognizable hotels. The massive Gothic red brick façade with signature soaring spires was originally opened in 1873 as the Midland Grand Hotel, and was built alongside the St. Pancras train station.”
What guests liked
- Excellent location
- Comfortable beds
- Boutique style
- Friendly staff
- Beautiful building
All you need to know
The St Pancras Renaissance Hotel is situated amid the lively King Cross and above the St. Pancras station, making it convenient for visitors to travel across the city. The Cross neighborhood has great transport connections, elegant restaurants, historical places, and art exhibits within a few meters. It is known to be London’s most sentimental building, with its aesthetic red brick exterior, appearing to be an admirable example of Gothic Revival architecture.
The interior of the hotel is a magnificent architectural sight, it displays the finest of their metalwork, and handmade wall prints and a majestic staircase captivating the traveler’s interest towards the Victorian period.
The hotel has 244 rooms to accommodate its guests, these rooms are categorized into 12 types and 2 wings. These rooms are spacious and feature air conditioning, TV, room service, fireplace, and many more facilities with a little difference in the rent. One of the greatest facilities provided by this hotel is that it is pet-friendly, so you can enjoy your venture with your dear pets.
St. Pancras Renaissance Hotel’s other amenities include valet parking, indoor pool, spa, gym, free WiFi, bars and two extravagant restaurants all under one roof. This five-star hotel also offers you a venue for your destination wedding, a business meeting, or a small party.
Hotel deals & lowest price guarantee
We partner with Booking.com and Hotels.com. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
Daniel
17 January 2024
We'll be back!
The location is great a few steps away from the train station. The room is cozy, large and comfortable. The bathroom excellent. The breakfast wonderful with very attentive staff.
Patricia
17 January 2024
Very good
Room and location excellent
the breakfast porrage, and set out on the bar was to high for me because I am only 5 ft tall.
Claire
15 January 2024
Ok but expensive
Breakfast was a good selection. Room was good. Large beds.
Cooked breakfast food was not hot and the wait for a poached egg meant I’d nearly finished my meal before it arrived. Room was generic and overpriced. No atmosphere or architectural design.
Anthony
14 January 2024
Great historic building, disappointing check in process.
The hotel appearance is fantastic capturing the historic station. Booking office a great location for a relaxing drink or two.
Check in process disappointing. Not made aware of building work taking place close to our allocated room. Therefore returned to reception with luggage to seek alternative room which was agreed.
Nadia
8 January 2024
Absolutely beautiful place with great facilities and helpful staff. The architecture is the star!
Gorgeous building and decor, the staff were lovely and very helpful. There were lots of facilities - gym, spa, pool, restaurants, bars - all at a high standard. Breakfast was good with a wide range of selection, the scrambled eggs were delicious. The bed was very comfy, I had a very good night's sleep. Goes without saying the location is perfect, central and right by the station so very easy to get around.
Could improve a little on cleanliness, walking through the corridors to my room was often met with an unpleasant smell. Could also consider covering the food at the breakfast buffet. The massage I had at the spa was ok, by no means the worst but not the best either especially considering it was £140. It felt a little rushed and not as relaxing as I had hoped (I had the aromatherapy massage).
Helen
7 January 2024
Fantastic hotel with great service
Location
Csilla
2 January 2024
A special occasion in a special building
Building and interior is magical Room very comfortable Spa Staff
Breakfast good produce but expected more for this price range - cooked breakfast was also cold including the scrambled eggs - at this price range you would even expect an egg station Room small for the price range and relatively basic
Ian
2 January 2024
Adequate and comfortable
breakfast could have been better, breakfast staff a little more attentive
Ray
31 December 2023
Lovely hotel poor breakfast
The history of the building was superb and really enjoyed it
The breakfast was really poor, cold after being under heat lamps. Other guests were offered a menu to chose from which I had been informed by a friend of mine who had stayed before was superb. We didn’t get offered it sadly. In a hotel of such stature one shouldn’t need to ask this really spoilt our stay
Andrew
30 December 2023
Fabulous
Beautiful building and fantastic decor
Valerie
26 December 2023
Fabulous
all good
Reynaldo
23 December 2023
Request prior booking was granted (welcome birthday message insode the room).
Breakfast was good with variety of selections, sausages were over cooked. Good location amd accessible.
Staff to be more friendly and approachable. We have been checked-out without our knowledge (strange??)
Mark
21 December 2023
Pleasant stay, beds were comfy, rooms were dated with very average fittings etc
The building is amazing and the staff are exceptional
Room quality was poor for the price. Budget rooms in an incredible hotel.
Patrick
20 December 2023
good except filthy stairwells because i won’t use a lift and uptight rude staff in goths bar who just wanted to close ea
good location , nice building
stairwells filthy and smelly , staff in goths bar rude
Claudia
20 December 2023
Guests required for feedback.
Beautiful architecture of lobby and dining area.
Our first room was simply not suitable. Sink faulty should have been spotted by housekeeping and resolved before guests had to report, wait around until 9pm for maintenance who was actually security who unsurprisingly couldn’t fix it. The tv not working was an incidental finding. We were moved at around 10pm to a suitable room. A nuisance. Staff were pleasant about it but not overly proactive in their handling of finding a suitable room. Resolution had to sort by us rather than offered. An apology should have included the resolution of some discount which would have been the right thing to do and would help protect guests believing the hotel maintained its high standards. Hotel Renaissance, please manage poor guest experience better and earlier. It should not be the guests responsibility.
Toby
19 December 2023
My stay was comftable. Should have got more information at check in as didn’t get to make use of the complimentary thing
The property is very beautiful great architecture.
A mouse in the chambers club. Also some restaurants were not open.
Brian
17 December 2023
Great, However deducting £100 from my account and having to waitv5 days for be refunded sticks in throat a little. It my
The building and the staff
All good
Kathy
17 December 2023
Wonderful accomodation
The historic building and location were super. The bed was comfortable and the pool, steam room and sauna were lovely
The only thing that was annoying was when the staff member said that our checkin time would be delayed because a VIP customer requested a late checkout
Elizabeth
16 December 2023
Fulfilled my expectation
Both excellent
Staff response to a problem. Help never came.
Carole
15 December 2023
Good stay but disappointing with Guest Services to book further stay.
The Chambers Room facility was excellent well worth it
I tried to book further reservations with the people on the desk for a wedding next year, unfortunately the first lady we booked with did the booking for myself and husband and my son and partner for 3 nights. We checked the next day before we left and discovered she hadn't done this. So we rebooked with another assistant, however, she booked me and my husband for only 2 nights and then had to add a further night. For my son and partner she booked them for only one night twice and she said she couldn't alter it. So never book with the desk team.
Alan
13 December 2023
Pleasant
this is a magnificent building. A true temple to the age of steam
Twice I was told the main restaurants were closed for Christmas events. Decided to eat in the Hanson cab. Just after food arrived I saw people going into one of the main restaurants. Was really looking forward to eating their and annoyed at the poor communication.
Alan
12 December 2023
Spoilt by room upgrade.
Chambers club means always somewhere to go when at a loose end. Location fantastic.
Chambers club ought to have more and better labelling of of food for GF etc
Teagan
11 December 2023
Pleasant
The TV kept turning off, quite frustrating when trying to watch a football match!
Angela
9 December 2023
Comfortable restful stay after a night out to celebrate a milestone birthday
Beautiful hotel in a great location
N/a
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Wine/champagne (additional charge)
- - Coffee house on site
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Car hire
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Paid WiFi
- - Pet basket
- - Pet bowls
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Currency exchange
- - Luggage storage
- - Concierge service
- - Invoice provided
Activities
- - Tennis court (additional charge)
- - Sauna (additional charge)
- - Fitness centre
- - Spa and wellness centre (additional charge)
- - Massage (additional charge)
- - Canoeing (additional charge)
- - Cycling
- - Indoor pool
- - Indoor pool (all year)
- - Beauty Services
- - Facial treatments
- - Manicure
- - Pedicure
- - Body treatments
- - Body scrub
- - Body wrap
- - Spa facilities
- - Steam room
- - Spa lounge/relaxation area
- - Foot bath
- - Spa/wellness packages
- - Back massage
- - Neck massage
- - Foot massage
- - Couples massage
- - Head massage
- - Hand massage
- - Full body massage
- - Fitness
- - Personal trainer
- - Fitness/spa locker rooms
- - Tour or class about local culture (additional charge)
- - Live music/performance
- - Live sport events (broadcast)
- - Bicycle rental
Outdoors
- - Terrace
- - Outdoor furniture
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Daily housekeeping
Entertainment and family services
- - Board games/puzzles
Parking
- - Accessible parking
Accessibility
- - Wheelchair accessible
Pool and wellness
- - Heated pool
- - Swimming pool
- - Swimming Pool
Miscellaneous
- - 24-hour security
- - Key card access
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
- - Face masks for guests available
Ann
19 January 2024
Great location but for the price I really did expect a little bit more.