St. Pancras Renaissance Hotel, London

Euston Road, Camden, London, NW1 2AR, United Kingdom (show on map)

Expert reviews

New York Times review:

“St. Pancras Renaissance first opened as the Midland Grand Hotel in 1873, it reopened in 2011 after a comprehensive renovation. Now it’s one of the grandest hotels in London. The double-height Chambers Suites offer mesmerizing views right into the station.”

Featured in New York Times’ 36 Hours in King’s Cross, London.

Forbes review:

“The St. Pancras Renaissance is easily one of London’s most recognizable hotels. The massive Gothic red brick façade with signature soaring spires was originally opened in 1873 as the Midland Grand Hotel, and was built alongside the St. Pancras train station.”

Guest rating

This an aggregated customer review rating of St. Pancras Renaissance Hotel, London. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.4 out of 5.0

Ranked 30th in London

234£208$289¥30634C$225A$225HK$2262S$381SFr271¥1835kr2384kr1745kr2251

What guests liked

All you need to know

The St Pancras Renaissance Hotel is situated amid the lively King Cross and above the St. Pancras station, making it convenient for visitors to travel across the city. The Cross neighborhood has great transport connections, elegant restaurants, historical places, and art exhibits within a few meters. It is known to be London’s most sentimental building, with its aesthetic red brick exterior, appearing to be an admirable example of Gothic Revival architecture.

The interior of the hotel is a magnificent architectural sight, it displays the finest of their metalwork, and handmade wall prints and a majestic staircase captivating the traveler’s interest towards the Victorian period.

The hotel has 244 rooms to accommodate its guests, these rooms are categorized into 12 types and 2 wings. These rooms are spacious and feature air conditioning, TV, room service, fireplace, and many more facilities with a little difference in the rent. One of the greatest facilities provided by this hotel is that it is pet-friendly, so you can enjoy your venture with your dear pets.

St. Pancras Renaissance Hotel’s other amenities include valet parking, indoor pool, spa, gym, free WiFi, bars and two extravagant restaurants all under one roof. This five-star hotel also offers you a venue for your destination wedding, a business meeting, or a small party.

 

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Location

Recent guest reviews

4.5

Daniel

17 January 2024

We'll be back!

The location is great a few steps away from the train station. The room is cozy, large and comfortable. The bathroom excellent. The breakfast wonderful with very attentive staff.

4.0

Patricia

17 January 2024

Very good

Room and location excellent

the breakfast porrage, and set out on the bar was to high for me because I am only 5 ft tall.

4.0

Claire

15 January 2024

Ok but expensive

Breakfast was a good selection. Room was good. Large beds.

Cooked breakfast food was not hot and the wait for a poached egg meant I’d nearly finished my meal before it arrived. Room was generic and overpriced. No atmosphere or architectural design.

3.5

Anthony

14 January 2024

Great historic building, disappointing check in process.

The hotel appearance is fantastic capturing the historic station. Booking office a great location for a relaxing drink or two.

Check in process disappointing. Not made aware of building work taking place close to our allocated room. Therefore returned to reception with luggage to seek alternative room which was agreed.

4.5

Nadia

8 January 2024

Absolutely beautiful place with great facilities and helpful staff. The architecture is the star!

Gorgeous building and decor, the staff were lovely and very helpful. There were lots of facilities - gym, spa, pool, restaurants, bars - all at a high standard. Breakfast was good with a wide range of selection, the scrambled eggs were delicious. The bed was very comfy, I had a very good night's sleep. Goes without saying the location is perfect, central and right by the station so very easy to get around.

Could improve a little on cleanliness, walking through the corridors to my room was often met with an unpleasant smell. Could also consider covering the food at the breakfast buffet. The massage I had at the spa was ok, by no means the worst but not the best either especially considering it was £140. It felt a little rushed and not as relaxing as I had hoped (I had the aromatherapy massage).

4.5

Helen

7 January 2024

Fantastic hotel with great service

Location

4.0

Csilla

2 January 2024

A special occasion in a special building

Building and interior is magical Room very comfortable Spa Staff

Breakfast good produce but expected more for this price range - cooked breakfast was also cold including the scrambled eggs - at this price range you would even expect an egg station Room small for the price range and relatively basic

4.0

Ian

2 January 2024

Adequate and comfortable

breakfast could have been better, breakfast staff a little more attentive

4.0

Ray

31 December 2023

Lovely hotel poor breakfast

The history of the building was superb and really enjoyed it

The breakfast was really poor, cold after being under heat lamps. Other guests were offered a menu to chose from which I had been informed by a friend of mine who had stayed before was superb. We didn’t get offered it sadly. In a hotel of such stature one shouldn’t need to ask this really spoilt our stay

4.5

Andrew

30 December 2023

Fabulous

Beautiful building and fantastic decor

4.5

Valerie

26 December 2023

Fabulous

all good

4.0

Reynaldo

23 December 2023

Request prior booking was granted (welcome birthday message insode the room).

Breakfast was good with variety of selections, sausages were over cooked. Good location amd accessible.

Staff to be more friendly and approachable. We have been checked-out without our knowledge (strange??)

4.5

Mark

21 December 2023

Pleasant stay, beds were comfy, rooms were dated with very average fittings etc

The building is amazing and the staff are exceptional

Room quality was poor for the price. Budget rooms in an incredible hotel.

3.5

Patrick

20 December 2023

good except filthy stairwells because i won’t use a lift and uptight rude staff in goths bar who just wanted to close ea

good location , nice building

stairwells filthy and smelly , staff in goths bar rude

4.0

Claudia

20 December 2023

Guests required for feedback.

Beautiful architecture of lobby and dining area.

Our first room was simply not suitable. Sink faulty should have been spotted by housekeeping and resolved before guests had to report, wait around until 9pm for maintenance who was actually security who unsurprisingly couldn’t fix it. The tv not working was an incidental finding. We were moved at around 10pm to a suitable room. A nuisance. Staff were pleasant about it but not overly proactive in their handling of finding a suitable room. Resolution had to sort by us rather than offered. An apology should have included the resolution of some discount which would have been the right thing to do and would help protect guests believing the hotel maintained its high standards. Hotel Renaissance, please manage poor guest experience better and earlier. It should not be the guests responsibility.

3.5

Toby

19 December 2023

My stay was comftable. Should have got more information at check in as didn’t get to make use of the complimentary thing

The property is very beautiful great architecture.

A mouse in the chambers club. Also some restaurants were not open.

3.5

Brian

17 December 2023

Great, However deducting £100 from my account and having to waitv5 days for be refunded sticks in throat a little. It my

The building and the staff

All good

4.0

Kathy

17 December 2023

Wonderful accomodation

The historic building and location were super. The bed was comfortable and the pool, steam room and sauna were lovely

The only thing that was annoying was when the staff member said that our checkin time would be delayed because a VIP customer requested a late checkout

4.5

Elizabeth

16 December 2023

Fulfilled my expectation

Both excellent

Staff response to a problem. Help never came.

4.5

Carole

15 December 2023

Good stay but disappointing with Guest Services to book further stay.

The Chambers Room facility was excellent well worth it

I tried to book further reservations with the people on the desk for a wedding next year, unfortunately the first lady we booked with did the booking for myself and husband and my son and partner for 3 nights. We checked the next day before we left and discovered she hadn't done this. So we rebooked with another assistant, however, she booked me and my husband for only 2 nights and then had to add a further night. For my son and partner she booked them for only one night twice and she said she couldn't alter it. So never book with the desk team.

3.5

Alan

13 December 2023

Pleasant

this is a magnificent building. A true temple to the age of steam

Twice I was told the main restaurants were closed for Christmas events. Decided to eat in the Hanson cab. Just after food arrived I saw people going into one of the main restaurants. Was really looking forward to eating their and annoyed at the poor communication.

3.5

Alan

12 December 2023

Spoilt by room upgrade.

Chambers club means always somewhere to go when at a loose end. Location fantastic.

Chambers club ought to have more and better labelling of of food for GF etc

3.5

Teagan

11 December 2023

Pleasant

The TV kept turning off, quite frustrating when trying to watch a football match!

4.5

Angela

9 December 2023

Comfortable restful stay after a night out to celebrate a milestone birthday

Beautiful hotel in a great location

N/a

3.5

David

9 December 2023

Would stay again.

Staff excellent and friendly and the hotel is dog friendly. Very well appointed bar area. Location very good.

Breakfast was not as good as I was expecting as well as having to ask for more coffee. They should leave a coffee pot on the table or have more staff so as to observe when cups needs refilling. Also should have salt and pepper on the breakfast table.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Car hire
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Paid WiFi
  • - Pet basket
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Luggage storage
  • - Concierge service
  • - Invoice provided

Activities

  • - Tennis court (additional charge)
  • - Sauna (additional charge)
  • - Fitness centre
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Canoeing (additional charge)
  • - Cycling
  • - Indoor pool
  • - Indoor pool (all year)
  • - Beauty Services
  • - Facial treatments
  • - Manicure
  • - Pedicure
  • - Body treatments
  • - Body scrub
  • - Body wrap
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Foot bath
  • - Spa/wellness packages
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Hand massage
  • - Full body massage
  • - Fitness
  • - Personal trainer
  • - Fitness/spa locker rooms
  • - Tour or class about local culture (additional charge)
  • - Live music/performance
  • - Live sport events (broadcast)
  • - Bicycle rental

Outdoors

  • - Terrace
  • - Outdoor furniture

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Daily housekeeping

Entertainment and family services

  • - Board games/puzzles

Parking

  • - Accessible parking

Accessibility

  • - Wheelchair accessible

Pool and wellness

  • - Heated pool
  • - Swimming pool
  • - Swimming Pool

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Face masks for guests available
Check availability 234£208$289¥30634C$225A$225HK$2262S$381SFr271¥1835kr2384kr1745kr2251