NoMad Hotel, London

Location is central Covent Gsrden and opposite Thd Royal Opera House Parking was a two minute walk Excellent location and extremely festive Breakfast was excellent Staff were mostly friendly Tommy on Concierge Ricardo on reception and Salma and Marcina ( ?)on the waiting team we’re all excellent The decor in communal spaces and rooms was Beautifully done, it is dark and moody sensual and luxurious

We had dinner which was excellent however the mains were on a little minimalist Perhaps we should’ve ordered sides, we didn’t notice them on the menu but we were talking and attacking the gorgeous cocktails It would’ve been helpful if the server had asked us or suggested side order of vegetables or something else

Very convenient for Covent Garden, Theatre Land great bars and restaurants. Tube connections very good .

We had a big issue Sunday morning at breakfast not just us but all residents or people taking breakfast . Lots of complaints by customers including myself on the length of time taking to get served , there seemed to be plenty of staff front of house and the issue could have been kitchen staff or lack off. Having said that when we did get served the food was excellent.

Amazing central location. Not noisy at all, with plenty of breakfast options and an amazing restaurant that we had dinner in.

We got a gorgeous upgrade into a room that had a bath in the bedroom, was a lovely surprise! The library on the ground floor is so nice and a great place to have a drink and a read.

Nothing it was all lovely, exceeded expectations

One of the best hotels I’ve stayed at

Its a rather famous converted police station/magistrates court and they still have cells as part of the hotel. Staff were very helpful and friendly.

It's a beautiful hotel and the staff were incredibly accommodating and efficient.

Its a tad on the pricey side for the size of the room.

Great vibe and service. Staff was wonderful

The bar downstairs only had one table and there was space for a couple more so we had to stand around awkwardly

Loved the decor and the food!

Nil

This is a wonderful hotel , great location . Luxury without being stuffy . Very attentive staff .

Stunning hotel. Amazing decor throughout the hotel. Our room was upgraded on arrival. Room was fantastic with great amenities, opulent decor and very spacious. The hotel is just as good as the savoy and not quite as expensive which is always an added bonus. I would definitely stay here again and hope to pay for my best friend to stay here in the not so distant future.

The room. The location. The hotel design

Nothing. Its perfect!!

Beautiful hotel with fantastic staff

Absolutely stunning hotel with a spot on location and lovely, friendly staff. Loved the room, beautiful decor and art and the shower was fab. Also, on mentioning we were celebrating our anniversary, a bottle of champagne was presented to us in our room - a lovely touch!

Things fell down a bit at breakfast...I ordered a croissant, which came immediately with our tea but then it took 40 mins to receive my husbands full English breakfast and my yoghurt and granola. I had to ask where it was and we were offered complimentary pastries but i didnt really want another croissant!!! I wanted my husband to complain because the bacon was nearly completely burnt...beyond crispy and hard. I can only think it's because there was demand from room service because it wasn't very busy at that time but it looked like it had been sat there for a while. A shame as the decor was gorgeous...takes the edge of when you are starving though! Also...I was under the impression i had already paid for breakfast on booking through booking.com but that's for me to take up with them and not the hotel who were very sympathetic when I was shocked to see that charge to our bill on departure!

Style

N/A

Hotel was beautiful and the room was luxurious. Great service and attention to detail.

Very beautiful hotel, lovely rooms, comfy bed and helpful staff.

I can't say I disliked anything

Best place to stay in London

Beautifully decorated and clean. The staff were very helpful.

The room we stayed in was gorgeous but the only window opened into the restaurant. So there was no real view - however restaurant goers could not see in.

The staff and the design of the hotel, like the restaurant, the bar, the bedroom and the lobby.

We liked everything

Our room was exceptional and the staff so friendly. I thought it was very expensive when I booked but it was worth it!

Perfect location for buzzy Covent Garden, seeing a show, restaurants etc. Lovely hotel and staff, we stayed for my birthday and all the staff seemed to know and gave us little treats!

It was beautiful. In a great location.

Location was beautiful. Breakfast was good.

Nothing

Beautiful hotel in Covent Garden both outside and inside. We stayed in a Grande room, which was spacious, very comfortable, and well decorated. The hotel has a youthful, chic vibe. The drinks at the bar were amazing! The staff were generally friendly and welcoming. A great addition and base to this area of London.

Our only compliant was after an 11 hour flight and early (8:30) arrival, we were unable to checkin to our room until 2 pm. We fully realize checkin was at 3 pm. We asked if there was an upgrade available for our 3-night stay. A Parlor Suite was available but we were told a £300/night charge would be applied. Knowing we looked exhausted from travel, a complimentary upgrade would have been welcome (experienced on multiple occasions at other hotels), even a discounted upgrade or a complimentary water/drink upon arrival would have been a kind touch to a weary travel. There was a slight aloofness from the front desk. Just something to consider for overseas travelers.