The Watergate Hotel, Washington

Friendly staff, great customer service, great location

Did not Refill the essentials that I’ve used eg. water, Qtips. Side note the concierge had offer multiple waters whilst on my way out.

firstly the hotel was probably not our typical dwelling as we stayed at Hotel Zena last time which we love but we wanted to try something different around Georgetown. it was by the Potomac so that gave a different ambiance. Hotel was clean, pleasant vibe and the staff are amazing.

There was nothing negative to say about Watergate as it is a historical moment in time and it remains as such.

Excellent service. Beautiful location and facilities were great.

Room needs serious renovations. I upgraded my parents to a river view room suite and they had constant water noise from the toilet, sink not working, bathtub leaking, and what is worse, a dog barking all night.

Water view from room and the restaurant.

Parking and size of the room.

Close proximity to the Kennedy center.

Over priced drinks and food.

I didn't like the huge roach that took over our dinner while my wife and I were on the roof top bar having drinks and finger foods. The waitress killed the bug and still charged us full price for the items. Complained to the front desk and still have not received a refund, discount or any accountability for the incident.

Location + size of room

The woodwork in the room is beautiful and remarkably still in good shape but the carpet in the room is old and while it may not be dirty, appears dirty. The walls are PAPER thin. We felt like our neighbors were in our room the entire time.

We liked the ambiance and the staff very much. It is a great place to stay if you are going to the Kennedy Center or places nearby.

The Kingbird restaurant was disappointing and very expensive. The food was mediocre for the price and not enough menu choices. That was probably the most disappointing thing and it set the tone for the entire stay for my partner. I think improving and expanding this would be very welcome. We decided not to stay an extra night due to the limited options. Also, no Keurig in the rooms and paper cups for coffee at this level of establishment I think is incongruous.

Iconic. Lovely staff. Fun decor. Great workout room. Excellent breakfast.

Only one thing. Next Whiskey Bar was not a great hotel bar and the cocktails were not worth the 25 bucks. Yes, nice hotels can charge that much but the drinks have to be perfect. And they were merely OK. We were going to go to the rooftop bar, but they closed it for bad weather. I guess in that location the view sort of justifies the prices, but let’s just bring the bar service up to the level of a first class hotel. Otherwise it was a great stay!!!!!

Super nice staff and great location and history

Elevators so so so slow. The AC was not very powerful in the room. And it turned off when you left.

We really enjoyed staying at the watergate hotel it is a great location for walking to most things in dc including the monuments and Georgetown. Really good size rooms and bathroom. Very comfortable beds.

The only small criticism we would have is the coffee making was not in the room. To get coffee we had to go to the lobby make it and take it back to the room. Not sure why the hotel has implemented this service.

I was given a complimentary upgrade after questioning whether the bed was in fact a king size. the front desk was so accommodating

the people make this property. outstanding staff from front door to front desk to maintenance to servers and restaurant team members, breakfast and lounge.

the gym has dated treadmills and the lights go out in the entire gym while you’re on the treadmill if no one else is in there. the first night I was there, the lights in my room wouldn’t turn off. maintenance came and was not able to fix it so I had to move rooms and the room I was moved to was not as nice as the room I was originally in. the front desk was accommodating and said they’re comp my breakfasts but then the breakfasts ended up being charged to me anyway so that was a bit of hassle trying to clear that up. Also, I paid for my entire stay in advance, and then the card I presented at check in (for incidentals and extra charges) was charged for my entire stay! so until that got cleared up. I was out of pocket for the cost of the entire 6 days on two forms of payment. not a great feeling.

Room was fab - location great - walked to all the monuments & back

Food & drink was very expensive

Rainforest spa shower, heavenly king bed and extra room to do my daily pilates in room or at fitness center. The hotel has panels in wood curved like a Darwinesque vessel.

Helicopters seem to keep following me around washington dc like a buzzfeed. Not sure what that's about.

location superb, excellent service, great rooftop bar

quite , clean , wonderful stuff

nothing to mention

Room was great; AC worked very well. Very clean all around.

Very friendly and accommodating valet Quick and easy check in, friendly front desk staff Free coffee in the lobby

I specifically booked and wanted a river view room and received a room that faced buildings. if you broke your neck and looked to the far right, you could see a bit of the river but definitely disappointed with the “river view” The pool closed at 9p. I understand it’s standard for pools to have hours in most places but by the time I would get back to the hotel and settled, I only had maybe 30 minutes to enjoy the pool before closing

This was our wedding night hotel, even though we live in D.C. A big thanks to both Front of House and Top of the gate for an excellent stay and additional support!

Nothing!

The location and the property

Parking was very expensive on site

the view was beautiful. staff was helpful. robes were delightful.

no coffee in the room; elevators were no responsive, the room while beautiful had some issues (floor towel ripped, ac vent cover was broken, furniture damaged) - for the cost I’d expect a bit more care.

Location, good room,

Hot tub, showers lacked hot water on multiple occasions

location and price - less crazy than others.

seemed old

The history of the building.

The rug in our room was in rough shape. Stained.