Liaison Capitol Hill Hotel, Washington

Location in DC and next to the Metro was very good

Coffee machine on my floor didn’t work

Accessible to the major metro and great feel at night

Less engagement with hotel staff . If not for one question I had regarding the pool I would not have needed to speak with anyone .. I miss that 😕

I had a pleasant stay at this hotel. The rooms were very clean, and the overall atmosphere was comfortable. The staff was friendly and helpful. However, the soundproofing could be better, as I could hear noise from the hallway and neighboring rooms. Despite that, everything else was great, and I would consider staying here again.

We have stayed here a few times before and enjoyed the relatively convenient location - it is a bit of a walk to the nearest metro station and close enough to the National Mall to walk, but still a long walk to the tidal basin. However, this time we were disappointed about being charged such a high amenity fee ($35!) when the pool was closed. The free coffee and other amenities do not make up for the high fee. Also, having to pay $55 for an early check-in seemed excessive although we paid it for the convenience. Just felt like we were nickeled and dimed much more this time than our previous visits. We will be staying elsewhere in the future. The cool lighting and vibes are not enough to justify charging a $35 amenity fee (something more understandable at an actual resort facility, not an urban hotel).

Lights and good location

Shower head small.

Location and self check in

The hotel was very nice, especially the room. Location was great. Downstairs bar staff were exceptional.

The self check in’s were working, causing a mass amount of people to check in with the single representative at the desk. He was very kind and apologetic for the delays, and I understood it was just him so it would take quite a bit longer, but it did alter our evening plans (amongst many others) because we weren’t able to check in to both rooms until much past our expected time.

Location

Perfect location. Modern clean rooms with more tech than most

Key card issues

very convenient location, food for brunch was amazing.

the lights didn't work well lol the staff for brunch was very friendly and attentive but upon arrival, no one greeted me. very cold shoulder like.

Location was great. Near everything we were visiting.

Nothing in particular I didn’t like about the property just wish parking would’ve been a bit more reasonable price wise for overnight parking.

Excellent Location!! Modern!!!

Everything was ok

The room was very modern and different than a typical hotel room. The location is amazing and close to all the important attractions.

The shower and washroom don’t really allow for any privacy. You can’t get dressed there, and you have to leave the shower and go into the main room to get dressed. Also, the sink is by the door, so again, there’s not much space for privacy. If you’re staying with someone who’s not your partner, keep that in mind.

The bed was super comfy and was reclining

My shower had a huge clump of hair in the drain 😬

Most hotels have complimentary breakfast and this location did not...with the price should be a complimentary breakfast

Hotel guests should get some sort of discount or free parking in the garage $50/day is outrageous. There should be a microwave in every room or at least on every floor ( we had to go from the 9th floor to the 2nd floor,just to warm up food)

Location, had restaurant and bar.

Said received $10 off if put food and drink on room but with 10% tax cost me more than if just paid at restaurant and bar. Kinda false advertising. No washcloths had to use hand towels and needed to request a third bath towel everyday.

Proximity and location

Room was very small

Great location, walking distance to the mall and museums. rooms are simple but clean, bed was comfortable

location, very luxury

parking is not included and that was not communicated.

Nice room and great geographical location

None

The hotel is in a great location, not far from Union Station at all. If you are there for MAL in January, it is the perfect alternative to staying in the host hotel.

There isn't much to not like, yet the gym could use free weights and the water machines on each floor could work a little better. OH... and I would suggest 24-hour coffee, not just for an allotted time in the mornings.

The location, right across from the convention I was attending.

Coffee only available in the morning

Property was excellent

N/A

How close it is to the train station

The elevators

Staff

The price: it’s more expensive than in Manhattan and quite basic, without breakfast.

The bed was comfortable.

The staff wasn’t the best.

the location is wonderful, the staff was very nice and very clean room.

the doors of the bathroom

How modern it is. The free coffee, good coffee. How close it is to all main areas we wanted to visit. And how adorable it is.

It mentioned parking in the promotion and it doesn't have parking. There is a public parking next to it that charges $50 per night.

Great location, nice clean comfortable room.

The break fast wait was long and a bit pricy.

Very accommodating staff

Nice

The best location if you wish to do sightseeing in the downtown and historical part of the city.

A mold on the windows frames spotted.

Proximity to sights. The beds were very comfortable. The staff were friendly and helpful.

No complimentary coffee in the room, only available in the lobby from 4am.

It’s great hotel.

it was very modern and cozy the self check in was a plus the light switch we´re you had the oppertunity to also choose the color was really cool the beds where amazing and the view a little minus . the parking garage had enough space for our Minivan and was secured the hotel was modern designed and a soft cozy accenture in the lobby .

when we asked if there was a parking or some sort of valet the young lady behind the little desk helped us with an atitude like 'if it said parking on the site then there is one' so not friendly in my opinion the windows of the room we´re like those 60s 70s office windows the elevator in the parking garage is not really wheelchair friendly (we did not have a wheelchair with us )

Friendly and helpful staff, room is small but lay out is good. Very clean, the king sized bed is comfortable and can be adjusted like a recliner couch. TV has lots of movie channels. only a block away from Capitol Hill, very close to Union Station.

It is a functional modern hotel, but probably shouldn’t be called a resort.

Hotel is really nice, clean, hip and coming. Unfortunately, its walls were paper thin. We could hear everything from the hall and next door... they had music, were loud and pretty much kept us up all night.

I understand we got a small room, but the layout is not functional and the bathroom area being open, it gave no sense of privacy at all.

The beds in the room are adjustable to be reclined. The room is not small and is clean. The location is near the metro station.

The sink was stuck. No one responded when I call the cabin crew/housekeeping.

The room and hotel was extremely nice and clean!!

The area is very expensive for food! Just a personal experience but all food options near location are expensive. The parking is also very expensive! $50 per night

location

no good breakfast

Super clean and modern feel. Location was perfect!

This is more of a complaint about booking.com, booking stated parking was included but that's not true. Luckily I called the day before to see if we could park even if we got there before check in and was told there was no parking but for $50 per day there is a parking garage attached. I used Spot Hero and found parking around the corner for $50 for three days. For Yotel our rooms bathroom was open at the top of the door so you could hear everything. Also the hallway was noisy throughout the night.

So close to the National Mall/Capitol Building, basically across the street. Super nice staff and everything felt new and modern. Coffee station on every floor by elevator is a great touch! Bar/Restaurant pricey but good.

Mostly the bed, I understand the need for space, but adjustable beds are not the best solution. The sheets never stay on the corners of the mattress, thin foldable mattress... I'm a big guy. I need support and firmness, and that wasn't as good as other stays in similar priced hotels. I give you 8 out of 10 over all score.

The room was well located, clean, comfortable, and had enough connectors for charging cellphones and computers. The breakfast was tasty, and the service was good. The only negative aspect was a fight near our room in the middle of the night, but probably not something usual.

Perfect location near the train station

Location was very good and hotel was well kept. Staff was friendly. Also, parking was good as they have a parking garage at the hotel. Was a very good if not great location. Hotel was close to attractions. Thank you!

Value was good however parking was an added fee and from other reviews there is no guarantee of being able to park at hotel parking garage. We were fortunate and were able to park at the hotel parking garage without an issue. Also, coffee was not very good as the coffee machines did not work at 7pm on the night of our stay and was not very good on the morning of our departure.

Modern, clean and funky rooms. Great location close (but not too close) to Union Station and easy access to all the tourist site in Washington.

Location was good. Comfortable bed which was able to move positions to sit up and watch tv. A good sized shower.

Mood lighting took a while to work out and get used to. We had an early start every day. The restaurant attached never seemed to be open for breakfast at the times we needed. It was hard to find somewhere open for breakfast as we were there from Friday night until Monday morning. We assumed it was a business area so on Monday morning more places were open.

I loved the pool, coffee and water/ice stations on each floor. Also the beds were adjustable with a touch of a button.

There wasn't a late checkout available. The bathroom for changing needed updating.

The reclining bed and customizable coloured lighting were enjoyable features that added a modern touch to the room. The location was very convenient, providing easy access to nearby attractions. Additionally, the amenities were impressive, including an ice and coffee machine on my floor (7), a spacious gym, and a rooftop pool (it was closed during my stay so didn't actually use).

I would have preferred the bathroom to be separated from the bedroom space. The gym-style partition doors for the toilet and shower felt out of place, and the rubber strip on my shower door wasn’t fully secure, so some water leaked into the main room.

Very clean, great room, good location.

Really nothing

Easily walkable to numerous restaurants and museums. Staff was incredibly friendly and helpful. Loved the complimentary GOOD coffee that was close to our room. The vibes of the room were also a nice touch (colorful lights that were customizable).