Liaison Capitol Hill Hotel, Washington

Great location near the Capitol and the National Mall. Great rooftop pool and bar area.

Some personnel was not very friendly. The light sensor in the bathroom kept turning of the light while you were in the shower or using the toilet.

I like the staff I like the lighting in the room and I like the the location it was at The soundproof walls were kind of cool

I didn’t like the fact I had to pay for breakfast. I did not like the fact that there was no refrigerator in the room or microwave.

Ease of check in and check out

Temperature control was broken

Clean room, and quick check-in with self check-in.

Water machine on our level didn't work very well.

I like coffee machine every floor.The staff are nice

The bed is not comfortable.The smell from smoking everywhere in front and elevator

The staff were very friendly. The room was clean and the beds were very comfortable.

I don't like that I was charged $40 for the facility fee. The booking site stated that I would be charged a mandatory $35.00 fee

Location is very convenient, and in the center of the city. Good distance for walking from subway station. We took the subway from airport. It is quite good choice. And have many choices of dinner and breakfast.

The sound insulation is not good, we heard the next door flighting during the mid night. The couple flighting for more than half an hour. It was qutie awkward. And it is close to fire station, it is quite noisy during night.

Modern and clean hotel room. Comfy bed and hot shower with good water pressure. Appreciated the hairdryer and iron. Free coffee at the end of the corridor. Decent location - half hour walk to the White House but very close to the Capitol Building.

Parking was $50 overnight. We saw cheaper places a short walk away so worth checking. Lights in the room were difficult to get right. Either pitch black or very bright!

Location and staff at the reception & bar.

The housekeeping did not do well as the room was not cleaned.

The location of the property was great. Close to the station and also all sights along the National Mall. Very easy to walk around this part of the city. The restaurant downstairs was very useful after a sightseeing day

Some facilities, e.g. coffee machines on all floors till 10 in evening seemed to be out of action every afternoon.

The room is so spacious which is great. It is clean. location is good. The bed is very comfortable. We don’t mind staying here again

We tried to check in at 1:30 PM, but the staff informed us that the room wasn’t ready—unless we paid $50 for early check-in. In our experience, most hotels allow complimentary early check-in after 12 PM if rooms are available. We were then told to return after 4 PM to ensure the room was ready, even though the official check-in time is 3 PM. When I pointed this out, the staff reiterated to come back at 4 PM “just to be sure.” However, the fact that we could access a room by paying $50 clearly indicates that the room was available. I’m sorry but if the policy states check-in is from 3 PM, the room should be ready by then—there’s no acceptable reason for it not to be. Additionally, all the staff there did not come across as friendly or welcoming. That said, if staff attitude isn’t a concern for you, the stay was otherwise comfortable as the room itself was quite good.

Location

Faceless, self service type facility, but not reflected in the price.

Location in DC and next to the Metro was very good

Coffee machine on my floor didn’t work

Accessible to the major metro and great feel at night

Less engagement with hotel staff . If not for one question I had regarding the pool I would not have needed to speak with anyone .. I miss that 😕

I had a pleasant stay at this hotel. The rooms were very clean, and the overall atmosphere was comfortable. The staff was friendly and helpful. However, the soundproofing could be better, as I could hear noise from the hallway and neighboring rooms. Despite that, everything else was great, and I would consider staying here again.

We have stayed here a few times before and enjoyed the relatively convenient location - it is a bit of a walk to the nearest metro station and close enough to the National Mall to walk, but still a long walk to the tidal basin. However, this time we were disappointed about being charged such a high amenity fee ($35!) when the pool was closed. The free coffee and other amenities do not make up for the high fee. Also, having to pay $55 for an early check-in seemed excessive although we paid it for the convenience. Just felt like we were nickeled and dimed much more this time than our previous visits. We will be staying elsewhere in the future. The cool lighting and vibes are not enough to justify charging a $35 amenity fee (something more understandable at an actual resort facility, not an urban hotel).

Lights and good location

Shower head small.

Location and self check in

The hotel was very nice, especially the room. Location was great. Downstairs bar staff were exceptional.

The self check in’s were working, causing a mass amount of people to check in with the single representative at the desk. He was very kind and apologetic for the delays, and I understood it was just him so it would take quite a bit longer, but it did alter our evening plans (amongst many others) because we weren’t able to check in to both rooms until much past our expected time.

Location

Perfect location. Modern clean rooms with more tech than most

Key card issues

very convenient location, food for brunch was amazing.

the lights didn't work well lol the staff for brunch was very friendly and attentive but upon arrival, no one greeted me. very cold shoulder like.

Location was great. Near everything we were visiting.

Nothing in particular I didn’t like about the property just wish parking would’ve been a bit more reasonable price wise for overnight parking.

Excellent Location!! Modern!!!

Everything was ok

The room was very modern and different than a typical hotel room. The location is amazing and close to all the important attractions.

The shower and washroom don’t really allow for any privacy. You can’t get dressed there, and you have to leave the shower and go into the main room to get dressed. Also, the sink is by the door, so again, there’s not much space for privacy. If you’re staying with someone who’s not your partner, keep that in mind.

The bed was super comfy and was reclining

My shower had a huge clump of hair in the drain 😬

Most hotels have complimentary breakfast and this location did not...with the price should be a complimentary breakfast

Hotel guests should get some sort of discount or free parking in the garage $50/day is outrageous. There should be a microwave in every room or at least on every floor ( we had to go from the 9th floor to the 2nd floor,just to warm up food)

Location, had restaurant and bar.

Said received $10 off if put food and drink on room but with 10% tax cost me more than if just paid at restaurant and bar. Kinda false advertising. No washcloths had to use hand towels and needed to request a third bath towel everyday.

Proximity and location

Room was very small

Great location, walking distance to the mall and museums. rooms are simple but clean, bed was comfortable

location, very luxury

parking is not included and that was not communicated.

Nice room and great geographical location

None

The hotel is in a great location, not far from Union Station at all. If you are there for MAL in January, it is the perfect alternative to staying in the host hotel.

There isn't much to not like, yet the gym could use free weights and the water machines on each floor could work a little better. OH... and I would suggest 24-hour coffee, not just for an allotted time in the mornings.

The location, right across from the convention I was attending.

Coffee only available in the morning

Property was excellent

N/A

How close it is to the train station

The elevators

Staff

The price: it’s more expensive than in Manhattan and quite basic, without breakfast.

The bed was comfortable.

The staff wasn’t the best.

the location is wonderful, the staff was very nice and very clean room.

the doors of the bathroom

How modern it is. The free coffee, good coffee. How close it is to all main areas we wanted to visit. And how adorable it is.

It mentioned parking in the promotion and it doesn't have parking. There is a public parking next to it that charges $50 per night.

Great location, nice clean comfortable room.

The break fast wait was long and a bit pricy.

Very accommodating staff

Nice

The best location if you wish to do sightseeing in the downtown and historical part of the city.

A mold on the windows frames spotted.

Proximity to sights. The beds were very comfortable. The staff were friendly and helpful.

No complimentary coffee in the room, only available in the lobby from 4am.

It’s great hotel.

it was very modern and cozy the self check in was a plus the light switch we´re you had the oppertunity to also choose the color was really cool the beds where amazing and the view a little minus . the parking garage had enough space for our Minivan and was secured the hotel was modern designed and a soft cozy accenture in the lobby .

when we asked if there was a parking or some sort of valet the young lady behind the little desk helped us with an atitude like 'if it said parking on the site then there is one' so not friendly in my opinion the windows of the room we´re like those 60s 70s office windows the elevator in the parking garage is not really wheelchair friendly (we did not have a wheelchair with us )

Friendly and helpful staff, room is small but lay out is good. Very clean, the king sized bed is comfortable and can be adjusted like a recliner couch. TV has lots of movie channels. only a block away from Capitol Hill, very close to Union Station.

It is a functional modern hotel, but probably shouldn’t be called a resort.

Hotel is really nice, clean, hip and coming. Unfortunately, its walls were paper thin. We could hear everything from the hall and next door... they had music, were loud and pretty much kept us up all night.

I understand we got a small room, but the layout is not functional and the bathroom area being open, it gave no sense of privacy at all.

The beds in the room are adjustable to be reclined. The room is not small and is clean. The location is near the metro station.

The sink was stuck. No one responded when I call the cabin crew/housekeeping.

The room and hotel was extremely nice and clean!!

The area is very expensive for food! Just a personal experience but all food options near location are expensive. The parking is also very expensive! $50 per night