Hotel Lombardy, Washington

I liked that the Hotel Lombardy is an historical place with character and charm. Staff were all nice and very helpful. Hotel Lombardy also has a nice little restaurant with excellent crab cakes and delicious desserts.

Professional staff. Very accommodating. Great value.

It's an old building so rooms are of the smaller size.

Staff were awesome, room spacious and clean.

Very old television

Comfortable room with great beds and linen

The doom was quite dark with very little natural light as the window backed on closely to another building

Staff

Bit old-fashioned

A comfortable stay with a spacious room and quiet atmosphere—ideal for a business trip.

Historic hotel. Sizeable room. Clean.

Staff could be friendlier - it is a bit strange that the reception is around the corner as it felt like you were ignored and anyone could walk in and out.

Spacious, comfortable beds, clean

Lovely old world charm, amazingly kind staff (sourced me a microwave), very good and safe location. Whole Foods just around the corner, checkout Western Market across the road, Founding Farmers for a nice meal. Excellent location, short 10-15min to the White House and great spot for Metro. Loved our stay.

The hotel is older and smaller but this wasnt a problem for us.

The service. The antique touches. The personality.

The bathroom was a little bit tight.

Plush and very comfortable bedding, spacious suite, antique yet updated decor. Staff was amazing and friendly.

TVs are outdated and pixelated, electrical outlets are worn so plugs fall out from the wall. We had to ask for an extension cord as a result

friendly and responsive staff; good old-fashioned vibe; bar with fun atmosphere. Lots of restaurants close by and easy access to sites.

More modern TVs in rooms to cast shows to

Second time staying in this hotel already! Excellent! We love everything about it!

Cooperation and welcoming

Nothing

Your employees are customer centered.

All good!

Room size was wonderful! Bed very comfortable.

Would have like a fan in bathroom a few dishes in kitchen

Charm

The hotel has great character and architectural beautiful. Location is perfect, staff were excellent and couldn't do enough. The doormen and cleaners were exceptional. Will definitely be back.

Nothing really except the TV could do with updating but not a big deal.

Excellent service, comfortable room, convenient location

WiFi was poor at times

We loved the spacious room, comfortable bed, and great staff. The location of the hotel is within walking distance to the mall and many restaurants.

The door knob stuck and was, at times, difficult to open.

Perfect location in relation to everything located in DC

Nice location and clean rooms

Spacious suite which was clean and warm

The kitchen lacked any cutlery.

Hotel was quiet for Thanksgiving so I was upgraded to a larger room which was nice. Location is very good. Five min walk to Farragut West metro station so handy for the airport and exploring the city.

I loved being in this hotel because it felt like just being in a relatives home. It was very comfortable very convenient and the staff was so cordial

That they ran out of milk at breakfast.

Lovely large room with alcove on the 11th floor overlooking Pennsylvania ave with the nice old buildings across the street. Wonderful sunny room. Small Kitchen. The bar was nice for a drink in the Morrocan atmosphere. The Breakfast cafe is nice and bright. Staff were very friendly. Bus stops right infront of the hotel from the Mall. Metro only 2-3 blocks away. Nice walking distance from Georgetown. A doorman even opens the door, with the brass polished. I wish I had remembered to leave my shoes outside my door in the hallway for the free shoepolishing overnight.

Our room was hot. Turning down the heat didn't work, so we turned the system off completely and opened the windows to cool it down each day at bit before bed. Unfortunately, there was no drink menu in the bar or prices (I believe they were redoing it).

Location and service

TV didn’t work and gym was small

Great location and very helpful staff

Location is great, it has the charm and character of an old hotel and the staff are professional and pleasant.

As much as I like older hotels with character, this hotel is in need of a major refurbishment. It’s so tired no amount of cleaning (and I do think it was well cleaned) can make it look or feel clean. Good value in upgrade to a suite.

Location

Absence of any coffee, vending, welcoming lobby

I liked the spaciousness of the room which was a real priority for me. I also valued the hotel's great location which allowed me to get to everywhere I needed asap.

The restaurant was only open at 5pm so when I arrived at 4, and given that there was no lobby area per see, there was really nowhere to sit and relax except the chairs next to the entry door. Also bar was advertised but closed for renovation during my stay.

Mega King Bed !

Nothing

Service and front desk excellent

All Service was excellent - front desk very accomodating. Nice room - king suite

Lovely big rooms, friendly helpful staff, very comfy bed

The bar closed at 10pm on Friday night.

We liked a lot the location of the hotel, as the nearby metro station was very convinient for most of the points of interest we wanted to visit.

The amenities that were offered seemed a bit "poor" and not enough for two people, there was no shower gel for example...although they were daily refilled.

Quiet, spacious & clean room. Powerful shower. Plenty of storage. Staff left bottles of water each evening at turn down. Friendly staff. Great location. 2 different Metro stops (Foggy Bottom & Farragut West) less than 7 minute walk away and bus stop outside. Around a 20 minute walk to Georgetown and a 30 minute walk to Capital One Arena.

Nothing

Beautiful hotel in historical style, great location, highly recommend.

Great location, just walking distance from many landmarks, including White House.

Room was great and staff very friendly. Great location

Was overcharged for Valet parking - but after the complaint they reverse the excess charges

Location is great, close to the Foggy Bottom Metro and GW. The room is clean and comfy. I had a large king bed, nice vanity area, kitchenette, robe in the closet, iron and ironing board, and the shower / bathroom was good as well. I would definitely recommend staying here.

I got a great deal on the room through booking.com and the receptionist seemed surprised that the room had a city view for the price I paid. So, I had to pull up my reservation to show what should all be included. I still thought it was reasonable, and would encourage the hotel to keep the rate.

Love the whole package. Old style class and ambiance. Attentive staff. Great restaurant. Always stay at the Lombardy if available.

Beautiful and historic hotel where you can feel the warmth of the beautiful past.

Some of the facilities are old but nice.

The hotel was very vintage. The suite reminded me of the set of I Love Lucy. The lounge reminded me of I Dream of Jeannie. Very great staff and service.

Understaffed in the evening in the dining room and often had to take a meal in the lounge with the server going back and forth to serve. All areas of our nation are having staffing issues. An 18% gratuity is in all your meals, regardless. Bathroom sink was cracked and tub didn't drain properly.

I love smaller boutique type hotels. The staff are always welcoming and if you’re staying more than one night, they welcome you back each time you return. The location was great and everything was quaint but elegant.

Nothing

Lovely large room with a little kitchenette and separate bathroom. Friendly helpful staff.

Air Con was quite noisy. It was difficult to regulate the shower temperature.

Well located, close to my office, walkable to places of interest. Clean and spacious.

It’s an old hotel, with a lot of “vintage” things. Wish I could open a window for some fresh air. The windows actually have perfect view to an office building, which is very weird.

Location of the hotel, size of the room.

N/A

We arrived earlier than check-in and were offered an upgrade to a suite which was already for us to move into. It was spacious, included a sitting room and kitchenette and the beds were super comfortable. The best pillows I have ever slept on. We had originally booked a twin room (I was with a college friend, not a partner or spouse, and most hotels only had a double bed). The suite had a king which was huge so we were able to share it.

The staff didn't know very much about restaurants in the area. The coffee machine in the kitchenette didn't work and so we had to get someone from staff to come up and replace it. The location is very good, and although right on Pennsylvania Ave it is set back a bit and doesn't feel noisy or chaotic. Good restaurants within walking distance.

Lovely building. In nice quiet location. Walking distance to White House. Room big and comfy.

Not alot “next door”, but short walk to eateries and subway.