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Hotel Metropol, Warsaw

Marszałkowska 99a, Sródmiescie, 00-693 Warsaw, Poland (show on map)

Expert reviews

The Times review:

“You couldn’t ask for a handier location for exploring the city centre, standing opposite Warsaw’s Palace of Culture and Science. The heart of the hotel is its Metro Jazz Bar & Bistro, which has all your day-to-night dining and drinking options covered.”

Guest rating

This an aggregated customer review rating of Hotel Metropol, Warsaw. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.3 out of 5.0

Ranked 10th in Warsaw

52£46$65¥6890C$50A$50HK$508S$85SFr61¥412kr536kr392kr506

What guests liked

All you need to know

Discover an urban oasis in the heart of Warsaw at the Metropol Hotel. Here, contemporary design meets comfort in every detail: from our stylishly renovated lobby to modern, well-appointed rooms. The central location puts you moments away from Warsaw’s most coveted attractions and business districts.

Stay connected with complimentary high-speed Wi-Fi throughout your visit while savoring exceptional cuisine at the newly reimagined restaurant and bar.

Families will find a warm welcome here. The hotel staff take special care of our youngest guests, offering free baby cots for infants up to 3 years old and complimentary breakfast for children under 12.

Whether you’re visiting for business or pleasure, the Metropol Hotel combines modern convenience with Polish hospitality to create a great Warsaw stay.

 

Hotel deals & lowest price guarantee

We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.

Location

Recent guest reviews

4.5
Sandra

29 January 2025

Fabulous

A great location. A bit noisy being on a corner of main roads but ear plugs are supplied.

Noise

3.5
Dan

29 January 2025

Clean Very helpful staff Great starting point for exploring the city

Very central close to all connections

Basic room

4.5
Raphael

26 January 2025

Fabulous

Check-in was done 1 hour before the normal entrance time. The rooms seems to be renovated recently.

5.0
Maciej

26 January 2025

I will always come back to Metropol hotel when I come to Warsaw.

Everything is perfect. Location, Staff super friendly, tasty breakfast with good choice, free drinking water, clean and tidy. Really can not recommend more.

Maybe a little loud but it is a heart of the capital so very understandable. I even liked that feeling to be honest.

5.0
Khodjaeva

22 January 2025

Location was great, friendly team members, Wifi was working without any issues, clean and cozy room

Overall, it was good, but I would add more description to what is served. For those who is vegetarian information wasn't enough (moreover more description should be on English)

4.5
Igor

21 January 2025

Perfect for a short stay in the city center.

Friendly staff, clean room, great location, tasty breakfast.

Nothing.

4.5
Agnieszka

17 January 2025

Lovely place to stay in Warsaw

The hotel looks lovely and it is very close to the city centre. The rooms were very comfortable and the staff was very kind and helpful. The breakfast is absolutely lovely! I definitely recommend staying here.

4.5
S

16 January 2025

Very good hotel.

Hotel was right next to public transport. Beds were very comfy and there was a good food selection for breakfast. We had a nice view from our room on the 9th floor.

Nothing really.

5.0
Lina

16 January 2025

Great location, clean rooms, and plenty of nearby breakfast options

The location is perfect - near the main station and within walking distance of the old town. The rooms are clean and spacious. The 24/7 reception is very convenient. We were glad we didn’t opt for the free breakfast, as there were plenty of nice cafés in town to enjoy instead.

4.5
Iryna

15 January 2025

Fabulous

Location, staff, premises are very clean

4.5
Itay

11 January 2025

Fabulous

In my opinion this property is the perfect example for "value for money" - the location is great, the room was clean, the breakfast was tasty and varied. Don't expect to a five star hotel facilities, but no doubt that if you're looking for a nice, comfort hotel in a central location this is the place for you. Another advantage is that inside the hotel there is a great Italian restaurant, so if the weather is bad you can eat lunch / dinner without going out of the building.

4.5
Boyle

11 January 2025

Fabulous

I had an early train to catch, so the location was excellent. 5 minutes walk.

There was some tram noise. But earplugs were available.

4.0
H

9 January 2025

Very good

Very good location in city centre. Very nice and polite personal.

Please change for new pillows in the room.

4.5
Joshua

9 January 2025

Central location, fantastic breakfast

The hotel is located a short walk from Warsaw Central Station - a great, central location, with easy access to Warsaw's sights. The rooms are clean, comfortable and modern, and the bathroom was well-equipped. Breakfast here was fantastic value for money - great variety and more than enough food!

5.0
Katerina

8 January 2025

Exceptional

Location was great, the breakfast is good and

5.0
Mariia

7 January 2025

Would recommend

Great location, very clean and comfortable room

N/A

4.0
Jolanta

7 January 2025

A solid hotel

Everything

3.5
Jeroen

7 January 2025

Pleasant

Value for money, super central location and comfortable rooms.

There is a 'soundproof' indication for the rooms on booking.com, but this is far from true. We could hear our neighbors speaking very clear. Then our window was not closing properly (open space between frame and wall), so all the traffic noise from outside kept us awake all night. The staff solved it in a good way though, we got another room the second night.

4.0
Maryna

7 January 2025

Excellent. Many thanks.

The breakfast was good, the location is near the Warshawa Centralna, it's very good. The bed is very confortable.

Anything.

3.5
Marina

6 January 2025

Pleasant

good place, so close to the Central train station

a little bit cold in the room, water in the shower changed so quickly from cold to hot and back, so it is not easy to take a shower, every time you just concebtrate not to get very cold or very hot. So this should be definitelly fixed.

4.5
Jacopo

5 January 2025

Great stay and supportive staff, really recommended!

Super supportive staff, great view and location, very nice design

Nothing in particular

4.5
Graycel

5 January 2025

Great place!

I really like the location, very accessible of everything.

There's nothing microwave, and some hygiene like cotton and q - tips, toothbrush and toothpaste.

4.0
Annelies

5 January 2025

Great location

Great location! Clean and modern rooms. Friendly staff.

I asked if there were gluten free options when I booked, but when we arrived a lot of the staff didn't know if there were options and if it would be safe.

4.0
Raido

5 January 2025

Very good

Location and value for money

I missed breakfast bacon 😀

4.0
Gjurgjica

4 January 2025

Perfect location

Great location, everything is close. The metro, tram, old town

In the bathroom, the water in the shower was always going hot/cold and it was really unconfortable during showering. Also the heating was not good enough in the room.

4.5
Jocelyn

4 January 2025

Best location , near shopping mall, near train. The rooms feels like home, breakfast is good. We enjoyed the food. Staf

Clean and spacious room. Breakfast is best.

No bidet . No bottled water in the room You Need to get from the dispenser near the lift.

4.0
Joanna

3 January 2025

Hotel worth recommending

Right in the heart of the city, close to everything.

The stuff didn’t clean the apartment after I asked for it - had to ask them why no one cleaned it and remind them to do so.

3.5
Ragy

1 January 2025

My stay was Ok and location is great. But was aiming for better service & facilities

Great location in center Warsaw Easy access to many shopping streets Excellent access to transportation

Staff communication skills Surprised with a big advertisement banner blocking my balcony view No Gym in house Breakfast with little options

5.0
Joanna

30 December 2024

Exceptional

Nice, clean room. Excellent food selection for breakfast. Nice, helpful, and polite staff. Good location to the Old Town. Fresh drinkable water available 24/7.

n/a

5.0
Samy

30 December 2024

Comfortable, Convenient and Great Stay

This hotel is very convenient and just across the street from the train station/tram. The facility is very clean and well maintained. The big plus for us was the "small playground" which is what my 2 small kids referred to it in the lobby. We got the suite and it was very spacious, the bed was comfortable and it also comes with a kettle. The breakfast was also very good with quite a selection. We stayed here for 3 nights and I would definitely stay here again. I highly recommend this place!

none

4.0
Viktoriia

30 December 2024

Good

Good location

Noisy room Refrigerator is not available

3.5
Ewa

30 December 2024

Pleasant

The staff was very helpful and the breakfast was amazing!!

The strange and bad smell from the shower during the night.

5.0
Bronier

29 December 2024

Amazing

Everything

Na

4.0
Nora

28 December 2024

Great location and great value

Perfect location

Tiny rooms

4.0
Marlena

25 December 2024

Very good

Breakfast and location

Lack of enough cleaning

4.5
Meagan

24 December 2024

Good hotel for good price.

Clean. Comfortable.

It is close to transportation, but doesn’t feel like it’s close to many of the attractions.

4.5
Hitesh

24 December 2024

Fabulous

Location

Nothing

4.0
Slava

23 December 2024

Very good

Perfect location.

Very simple breakfast. ☕🍳🍞 Room cleaning not enough good. 🙁👎

3.5
Saar

23 December 2024

Great location for the value

The location is the best in Warsaw. Breakfast was good The staff were polite

The shower was horrible. 1 minute boiling water then changes to freezing. We wanted to stay for 1 more hour, and they wanted 200 zloty

4.0
Monika

21 December 2024

Very good location and everything was clean so I can reccomend this hotel for short business trip :)

location - very close to the central station of Warsaw :) and the price was moderate room was very clean

nothing to add

4.0
William

19 December 2024

Very good

.location

4.0
Michelle

18 December 2024

Great location and good breakfast

Great location only about a 5 minute walk from the central railway station.

Very noisy but that’s the price you pay for a very central location so it was fine

4.5
Vlada

17 December 2024

Great location, good value for money

The staff are very kind! The location is in the city center, close to the public transportation, stores and shopping mall. The room was very clean and there is a drinking water station on the floor and the best part is the tasty breakfast that was excellent!

The WiFi is a bit slow

4.5
Tetiana

16 December 2024

Good

Good breakfast

Advertising poster, which blocks sunshine from window in our room

5.0
Audrienne

15 December 2024

Exceptional

Close to shops, water dispenser is available on the floor, room was clean

4.5
Ilan

11 December 2024

Fabulous

Location, breakfast, comfy bed, quiet

Weak flow of water in the bath. Small screen TV

4.0
Tetyana

10 December 2024

Very good

Location was really nice and close to all the needed places.

Unfortunately, the windows look at the very busy street, making it quite loud in the room.

4.5
Isabel

10 December 2024

A day with friends

Well-Decorated and equipped rooms and common areas. The staff were pretty gentle. The breakfast was delicious. We passed a good night there.

Placed in a bit noisy street.

4.0
Kačenky

9 December 2024

Great location

The hotel is very well located just a few stops from the Old town. The room was very nice, beds comfortable and big enough. You could hear the trams outside but I guess that's the cost for the location. Breakfast was very good.

The only thing I was struggling with was the shower. Every time when I tried to turn on warm water, it was crazy hot I almost burnt myself, even when you put the handle in the middle, still very very hot. It was very difficult to find a normal temperature to actually take a shower.

4.0
Leskiewicz

9 December 2024

Very good for a short stay.

Lovely, simple hotel, 5min walk from the train station and close to many attractions. I didn't try to breakfast and therefore cannot assess how good it is. Helpful staff.

Carpets everywhere and the odor of typical airfreshner...

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Kid-friendly buffet
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Packed lunches
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - Concierge service
  • - Invoice provided

Cleaning services

  • - Ironing service (additional charge)
  • - Daily housekeeping

Parking

  • - Street parking

Transport

  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 52£46$65¥6890C$50A$50HK$508S$85SFr61¥412kr536kr392kr506