The Hoxton, Vienna

Welcoming staff, stunning hotel, perfect clean room and great location Thank you for allowing us to check in before our time

There wasn’t anything I didn’t like

Lovely hotel with a high quality restaurant. Offering especially delucious breakfasts!

Would have love to have a chair in the room, so it wasn't always necessary to sit on the bed. Would also appreciate a luggage rack , so it's not to have to work from it on the floor. But a very lovely appointed room, comfortable beds.

Great location, close to a lot but also quiet, really well designed, room was very comfortable with all the amenities you could need, great rooftop bar on site. Staff were all super friendly

The interiour. The room.

The breakfast could improove. It wasnt bad, but could be better

Design of hotel & location were excellent

The windows weren’t soundproof so it was a little noisy outside our room late at night

Nice rooms bit on small dide

Great bar location but cocktails poor, no idea how to make a caipirinha

The front desk staff (all of them at all times) were friendly, knowledgable, and helpful. Loved all of them!

The rooms were a bit small, but very functional. Everything was where it needed to be.

They don’t mention before arrival that a deposit will charged for your staying. Only that.

Great vibes, perfect accommodation, good location.

Loved it all!

Quirky. Nice comfy bed easy shower.

Room was far too hot and stuffy no windows could be opened. A a little dark when you wanted to read. In bed

The hotel has a beautiful aesthetic, the staff were friendly and helpful (especially in the restaurant, Bouvier), and complimentary water was provided which is always appreciated.

Surprised there were so few amenities in the room. Shampoo, conditioner and body wash provided in the shower (which desperately needed maintenance - the shower heads both leaked in every direction and in all the wrong places). For example, no cotton buds, no slippers, no robes (despite having a pool at the hotel), and we had a bottle of shampoo on the sink instead of hand soap (although I assume this was just a mistake). We just expected a little more for the cost I think.

Excellent location Excellent staff cleanliness was great.

Breakfast could have been warmer.

Great location, comfortable room and friendly staff offering spot-on suggestions for eating out etc

The style and furnishing of the hotel is great. The staff are welcoming. The room was neat and comfortable.

I liked the lobby, the room and the staff tending to my check in and check out.

Location was great - enjoyed the interiors

I booked a room which was like a shoe cupboard - luckily was able to upgrade to a bigger room for minimal expense

The hotel is very well designed, looks like a boutique hotel (although it is huge) and I felt good coming back to it after a trip day. The coffee in the room was of relatively high quality. The room, although not spacious, was beautiful. They have a nice and large rooftop with a pool, and a very nice lobby and terrace on the street. There are many corporation events taking place in the hotel, so depending on your taste if it is a positive or a negative. The breakfast is restaurant style, so we skipped it. There's a great SPAR supermarket in the next building which is nice. The windows were locked in the room, but once we asked to open them, a maintenance guy came and opened it for us.

The hotel is located about 10 minutes walk from the old city, and not very well connected to it by public transportation, so consider it. There's a metro station at the Stadtpark nearby. The rooms are not cleaned by default every morning, so you have to state while checking in (or after) that you want it to be cleaned. They tell you that when checking in. I had to ask for more coffee from the reception. I suspect they have a bit of a cockroach problem-A small one came out of my bag when I was in another place and the day after I located a dead small one under the carpet. I didnt say anything, but it wasn't pleasant to find out.

Location was great. Staff were super helpful. Rooms were great size. Very clean ! Overall a great experience. Would stay again

Reception, room, views, dinner

Swimming pool not accessible, lack of information, statement: no internet access

Lovely view from the bar. The staff were very helpful.

Our room was very hot; we couldn’t open the window and aircon wasn’t working.

Location was really convenient. The a la carte breakfast was great. Cosy room with very comfortable bed. Rooftop bar very nice.

Nothing

Hotel fine. Great location close to metro and trolleys and quiet area. Staff at desk personable and efficient. Room small with 2 suitcase but clean. Nice building with history. Restaurant didi not seem to be managed and on departure day took forever to have breakfast. Staff making coffee were friendly. Staff did good restaurant recommendations.

Room too small, did not pay attention on size, but great view. Restaurant service in morning. No one in charge.

Very comfortable bed.

Breakfast could be in better taste. Breakfast only a la carte

The breakfast was really good. The ambience, upkeep, design etc. Radio in the room was a good touch.

The size of the room was too cramped, bathroom door opened on the face. Once the suitcases opened, the movement across the room became challenging

Beautifully designed, nice reception/lounge area to rest in.

Nothing

Breakfast excellent, very pleasant staff, decor formidable

bad weather so I was not able to visit the rooftop pool :-)

From the lobby up to the room itself, everything about our stay in The Hoxton was a great deal. This might be the best place to stay in Vienna. Amazing design, comfortable bedding and accessible to all the top spots in Vienna.

Nothing.

The decor and friendliness of the staff. The rooftop pool and cocktail bar were excellent.

Breakfast service was slow at the weekend, better during the week.

Decor, vibe, bar, swimming pool, shower

Bed was a bit soft. We both had slightly sore backs after one night

Lovely interior, cute rooms, perfect location

The hotel was nice and clean but rooms are small and somewhat strangely designed. Awkward bathroom and showers. It also has nothing around it, not even a cafe. Hotel food was good. The front desk and guest services staff were excellent

The hostess of the rooftop restaurant and bar was strange. Though the bar was open, she wouldn’t let us enter. We were there at 10:45 and it closed at 1am. She was abrupt and very unfriendly

The location was excellent, the rooftop terrace was great on a sunny evening. Reception staff were fabulous and helpful

The front of house at Bouvier, for breakfast, was quite short, bordering on rude at times. We had long wait times to be served when on the roof terrace, nobody appears to look around to see if anyone needs anything, so you just end up shouting for attention

The rooftop

Service

The whole hotel is wonderfully designed and furnished, felt really elegant/classy. Our room was very comfortable and had a lovely view. Overall the hotel fits well into Vienna's style and the feeling of being in a 'fancy' city. Staff were friendly and easy to talk to, it was easy to understand how the room service and other services worked. The condiments when arriving in the room were very nice and you have everything you need (ironing board can be requested via room service and brought up). The hotel has clearly put a lot of thought into every aspect of the room design, with little touches like the branded mugs etc. adding to the high class feeling of the hotel. This hotel was at the max of our available budget so it was nice to feel like we were staying in a quality hotel, really added to the feeling of the stay being a treat/luxury. Check in and out process was really easy and straightforward, clear invoice process with no hidden costs. Overall the stay was positive and we would recommend the hotel.

Overall the stay was positive but for the money paid there were several minor issues which left us feeling a bit disappointed. Service in both the rooftop bar and ground floor restaurant was quite poor, regularly forgot our orders so we had to approach staff to order again. Room service coffees were cold so we didn't order again. The breakfast bags gave us the same thing 3 days in a row (yogurt pot) despite the description making it sound like you would get a different snack each day alongside orange juice and a piece of fruit. It was still nice and good value (5 euros) but was a bit disappointing after the third day so we stopped using it. I think this service is a really good idea and definitely added a little bit of excitement to our morning before we realised we would get the same thing each day. The rooftop pool and bar were lovely but twice we were told to leave/move due to a private event, this should have been more clearly communicated to guests as we had planned our day around using the pool in the evening - if we had known it would be closed we would have stayed out in the city. There was no signage to say the pool was closed so we were told we needed to leave whilst in the pool, which felt a bit embarassing. The staff were very polite and apologetic but it made us feel secondary to more 'exclusive' guests for the night. Room cleaning did not take used mugs from room service, nor replace the room's mugs with clean ones - it wasn't clear what we were supposed to do to get this service and we just used the sink to clean the mugs each day. Not a major issue but for the price you pay per night it was a bit disappointing. We understand the hotel is also an event space, but the couple of events taking place during our stay had a negative impact on our stay. Staff seemed to be quite stressed about getting everything ready which made the general vibe of the hotel much less relaxing.

Excellent location, lovely hotel. Awesome rooftop bar and pool.

As soon as I arrived at the hotel after a tiring afternoon, I was greeted with a warm smile at reception by Lea. She swiftly arranged our room, even though we had arrived a little earlier than expected—five-star service! The room offered a beautiful view of the city and was spotless. Thank you for the wonderful stay; you will surely see me again. :)

Every thing

Nothing

Decoration was beautiful, the bed was extremely comfortable, the shower was very good, and the pool area was great. The breakfast was lovely as well.

Nothing, everything was brilliant.

I absolutely loved the location, the personel, the atmosphere, the rooms, so clean!

I liked everything!

Location is great. Rooms are comfortable. Staff super helpful and friendly. Very good breakfast. Loved the patio downstairs and the rooftop!

No dressers in room

Great hotel. Beautiful interior, clean rooms, great location. Staff were super nice and helpful.

Everything was great except the beds. I couldn't sleep all night because the mattress was too soft and gave no back support.

All

None

The property was beautiful - fabulous decor. My room was so relaxing and the roof top and swimming pool was great. Location was perfect for getting to places. Your staff were helpful and friendly.

No comment. I like the property so much.

I really liked the interior – it’s a beautiful and stylish hotel to stay in. Unfortunately, it was raining during my visit, but I heard the rooftop pool is a must-try, so that’s a reason to come back next time. The location is also great, less than a 5-minute walk to the subway.

What I was less impressed by were the breakfast and the bar/restaurant facilities. Breakfast felt quite chaotic – although the staff were very friendly and tried their best, orders often ended up at the wrong tables and sometimes drinks arrived only after we had finished eating. It gave me the impression that there simply wasn’t enough staff to handle the busy mornings. There was also a long queue at breakfast on some days. In the evening, the bar didn’t feel very inviting and at first I even thought it was closed. We did eventually get our drinks served in the lobby after quite a long wait, but since the hotel itself has such trendy and modern vibes, I really missed having that same atmosphere at the bar for a drink after coming back from the city.

The Hoxton is the kind of hotel that makes you fall in love with both Vienna and design at the same time. Our room was flawlessly styled, perfectly balancing comfort and character, with one of the most breathtaking views of the city. Beds and pillows? Cloud-like—sleep has never been so chic. The aesthetic of the entire hotel is a masterclass in design—every detail feels like an homage to a bygone era, yet fresh and contemporary at the same time. Location-wise, you couldn’t ask for better: a short, scenic stroll through a park lands you right in the main city. And then there’s the rooftop bar—sunsets here are magic, with the city glowing at your feet. If you happen to be there on oyster night, do not under any circumstances miss it. Trust us, it’s an experience. An absolutely stunning hotel in a perfect location—if Vienna is the stage, The Hoxton is the set you’ll never want to leave.

Roof top pool and bar are lovely; Great decor; Helpful and friendly staff

The pool was a little cool’

Great atmosphere

All was fine!

Stylish hotel, within walking distance from central Vienna and its sights. Staff were super friendly and very helpful. Nice rooftop pool with view of the city. Delicious breakfast choices.

Restaurant seemed understaffed and service was very slow. The rooms, though stylish, are small to the point of feeling somewhat cramped.

Well kept property, nice pool and general areas.

Lacked general personal service. Food choices not good. Bar was closed. Room was too hot and small.

This is the best hotel I ever stayed at. True, I haven't visited many hotels, especially not this high-ranked ones, but I know a lot about hotels as I'm in hospitality industry myself. What makes a difference with Hoxton is, it's not your average hotel experience. Don't know what I'm talking about? Check it out, and see for yourself.

The only small thing I'd mention is that I wasn't able to get coffee/breakfast in the early morning, and I had an early morning flight. At least the coffee would do, but the staff wasn't able to provide me with one.