Park Hyatt Hotel, Vienna

The concierge in the hotel is super & excellent and all the people their are very helpful and have very good knowledge of the recommended restaurants and attractions. More than one concierge, based on their day shift, assisted me with choosing the delicious restaurant (such as Toya Restaurant) and also with booking train and tour to Salzburg.

The bed was not that comfy, and when I told the reception at the check-out, they said, if I told them before, they would add additional layer to the bed and change the bellows.

By far the best hotel stay I experienced in my life so far. Magnificent building, delicious and qualitative food, impeccable service, kind and helpful staff. The hotel building itself is splendid to say the least, and in perfect condition. Spa and sport facilities were a dream too. Breakfast buffet was rich in variety, exceeding my expectations from a hotel breakfast. The room was large, luxurious and beautifully styled with a jacuzzi and walk-in shower. I would be delighted to be back!

The only thing to regret is that I did not book a longer stay, as I could easily have enjoyed a week there. No remarks whatsoever!

Location . very close to almost major attractions in Vienna.

The rooms has à claustrophobic feel.

Everything was excellent! excellent rooms with high quality furniture, super nice breakfast, fine parking, one of the best hotels in Europe!

nothing

staff were amazing - shout out to concierge and bell staff

location, cleanliness, friendly and professional staff, suite is very elegant and comfortable

Yes sure. Room is very comfortable and good furnitured, View from room was exellent too!

Nothing!

Central location near to shopping area and many restaurants. Staff are friendly and professional.

Nil

The ambiance of the hotel, lovely customer service, very nice bar, and spa

great location beautiful hotel large and comfortable room.

we didn’t have any view from our window and were a bit disappointed

Staff , Location , everything but noise from restaurant outside .

So noisy at night and early morning from the restaurant during their preparing in and some drunk people at night.

amazing locations, reception so kind and helpful

anything

all

best location

not to clean for 5 stars hotel at Top location. very slow waiters on breakfast in restoran who is missing tables. They wants to place us to sit in Bar for breakfast brcause of not enough tables. This is not corect in hotel which costed 910 Euro per night for 2 persons. other things ok

Everything

Not

Perhaps the nicest hotel in Vienna.

I was a bit disappointed that we got a room under the roof with insufficient daylight.

The housekeeping service was not satisfactory because the cleaning person did not change shower towels and bed linens with new ones.

Breakfast was delicious

Wellness was very nice, only the swimming pool was quite cold - in comparison with previous years

Excellent breakfast

Stunning hotel with brilliant facilities. They have a properly equipped gym which is unusual, the restaurant is amazing, best breakfast buffet I have seen in many years and fantastic location!

There wasn't anything I didn't like. At times I found the Austrian staff a bit unfriendly

Location was fabulous. Food options were good. Staff (front desk and concierge) were incredibly polite, accommodating and attentive

Room decor left much to be desired. As soon as we walked in we felt that this property needs a refresh. Bedroom didn’t even have a rug. Kind of sad looking furniture. It felt like a lesser-tier hotel interior. We stayed at other Park Hyatt locations (Paris, Tokyo) that were much much more updated. Second thing is, though minor, was the service related to only one person at cafe Am Hof. All servers were incredibly gracious and friendly except for this one, who seemed to be a manager or supervisor of some sort. He was not very friendly.

It is a grand hotel which exceeds my expectation in terms of facilities and level of service. Excellent location, excellent service and excellent breakfast! I had a wonderful experience. I will surely come back to stay in the hotel next time and will recommend it to friends!

Good location & breakfast Very polite and friendly staff.

Steam room didn’t work.

Right in the heart of Vienna, this beautiful stylish hotel is the best address for any tourist. The museum quarter is only a gorgeous walk away. (The cafe at the Albertina has the most amazing food) Surrounded by the famous Viennese coffee shops and all the shopping you could wish for, this is the place to be. Complimented by very friendly and helpful staff, the gym and spa facilities are to die for! we will be back!