Expert reviews
“On a pretty stretch of Robson Street, the Listel Hotel is an eco-friendly boutique hotel with contemporary and Northwest Coast art and furnishings throughout the property’s public spaces, guest rooms and suites. There are two restaurants: Forage, a farm-to-table restaurant, and Timber, a Canadian gastropub.”
Featured in New York Times’ 36 Hours in Vancouver, Canada.
“Ever wanted to stay in an art gallery? Now’s your chance. The Listel’s walls and public spaces shine with original modern and indigenous artworks. A stylish eco-minded stay with a West Coast welcome; taste Canada coast-to-coast at the superb Forage restaurant, and fun Timber gastro-pub.”
What guests liked
- Wine tasting
- Boutique style
- Friendly staff
- Excellent Wifi
- Great location
- Comfortable beds
All you need to know
This four-star hotel is located at 1300 Robson Street in the West End district of Vancouver where it offers the best in hospitality and amenities. The hotel offers guests the best of accommodation options available in the city of Vancouver. The hotel features a sleek design and architecture that makes it inviting and attractive to visitors in the city. The hotel features beautiful contemporary art everywhere in the hotel premises creating the ideal luxury atmosphere.
The Listel Hotel is the perfect home away from home. Guests will easily settle into the rooms of the hotel. The friendly staff of the hotel will also ensure guests feel welcome the second they step into the Listel Hotel.
The hotel offers chic room options such as Queen Room with Two Queen Beds, Deluxe King Room, Deluxe Queen Room with Two Queen Beds and Rooms Selected at Check-In.
Several landmarks are located near the hotel, and the other offers a closeness to some exciting places in the city.
The Barclay Heritage Square is about 150 m away from the hotel and the Roedde House Museum is about 250 m away from the hotel.
The West End Ice Rink is some 600 m away from the hotel.
The hotel offers a wide variety of local, continental and international cuisines
The hotel provides other services, facilities, and amenities such as concierge services, luggage storage, 24-hour front desk, airport shuttle, daily maid service and room service.
Hotel deals & lowest price guarantee
We partner with Booking.com and Hotels.com. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
Marcel
11 January 2024
Fabulous
free water (sparkling or non) free Coffee service to the in the morning
Pat
11 January 2024
Great location, comfy beds, friendly staff
The location was great. Close to food, shopping, and things like Vancouver art gallery. Easy bussing to Granville Island Market and walking to catch sea bus to Lonsdale Quay etc. liked the free wine tasting offered in early evening in the foyer.
Nothing comes to mind
Etoli
5 January 2024
Very good
Great location
Parking was extremely expensive
Emily
2 January 2024
Fabulous
Everyone was so friendly and accommodating. We were leery about manditory valet service, but they were quick and lovely.
Reséndiz
1 January 2024
Overall a very good hotel and a perfect location
The location, it was really comfy, and good amenities
The room light were kind of dark
John
1 January 2024
It is in a good location and, due to discounting it was a pretty good place/value. Pretty disappointed that the door
Good size room, Location and fairly good atmosphere.
Very noisy heating system, Bathroom/ toilet very cramped Stain on the carpet Door didn’t shut/ lock on its own properly!
W
30 December 2023
Would stay there again without hesitation
The property was amazing. The location was great. The dining room was wonderful.
They only carried BC liquor. There was no premium. I.e. Gray, goose kettle, one or Real champagne.
Forrest_girl
28 December 2023
Modern, clean, elegant, well-located hotel.
The rooms are elegant and I had a little bit of a water view. The bed was comfy and the bathroom was very clean. I liked the art work and the art theme.
When we were checking out the maid knocked on our door all morning to see if we were gone yet. Even though I advised her exactly when we were checking out. She then entered my room, then came back and asked me where something was. I couldn't understand what she was saying and she politely wrote down a word on the note pad in the room. The word she wrote was "tips." She asked me where the tips were!! I have never had a staff person ask me for tips in a hotel. I feel like it defeats the purpose of the tip. That said, I felt like she really needed the money badly. So I went down to the front desk and explained to the staff what happened, and asked if they could give me some cash. They made no comment either way about the maid asking for a tip, and instead gave me the $10 and took it off my credit card. I went back up and gave the woman the tip. And told her Merry Christmas. She was appreciative but the whole thing made me wonder if the staff is well-paid.
Shailee
20 December 2023
Would stay here again because of the price and location
The location is perfect. Couldn't be more central. The staff are super helpful and seem willing to go out of their way. The restaurant was good.
This is an older hotel. They have renovated, but the age is showing. The room was fine, basic and comfy. However, there was a weird hissing sound all night which was bothersome, maybe from the heat system? There were no toiletries or amenities in the bathroom, however when asked necessities were provided.
Susan
19 December 2023
Lovely couple get away.
Great central location. Complimentary hot apple cider and sparkling water. Room was quiet at night.
The mattress was too soft.
Diana
11 December 2023
Pleasant
I had a mixed experience with both the room conditions and unexpected billing issues. Upon entering my initial room, I was immediately struck by the extremely noisy air conditioning. Even when turned off, the persistent loud hum was a constant disturbance. Seeking a solution, I approached the reception, where the staff was thankfully accommodating and promptly provided me with another room. In my second room, the noise level was more tolerable, but a new set of challenges arose. The heating system, which automatically turned on every hour or so, produced disruptive noises that made it difficult to get a good night's sleep. Additionally, the fridge in the room was not exempt from creating disturbances, prompting me to turn it off and forgo its use for the duration of my stay. To add to the inconveniences, the mattress in the room was noticeably worn out and overly soft, contributing to discomfort during my stay. Midway through my visit, I was taken aback when an additional deposit was charged to my account without any prior notification. Concerned and somewhat frustrated, I visited the reception twice to address the issue. The staff explained that it was a glitch in their system and, as a gesture of goodwill, provided me with a voucher for a complimentary breakfast. Despite these challenges, the hotel staff demonstrated kindness and professionalism throughout my interactions with them. While the room conditions left much to be desired, their efforts to rectify the billing issue and the complimentary voucher for breakfast were appreciated. In conclusion, my stay at Listel hotel was marked by a series of inconveniences related to room conditions and unexpected charges. The staff's responsiveness to the issues I raised was commendable, but the overall experience was marred by the persistent disruptions in the room.
Jennifer
11 December 2023
Nice boutique property with no overnight parking
Very comfy beds, nice boutique property, friendly staff, free wine at check in
Although there is a parkade attached to the hotel it closes at 1:30am and hotel guests are not permitted to self-park there overnight. I was told I could park in the street (no available spaces) or valet park for $45. That
Iamgb
9 December 2023
Fabulous
Promotes travel sustainability. Availability of umbrellas.
It would’ve been great if there is a vending machine in the hotel
Dalibor
8 December 2023
Fabulous
Location great, room spacy, bed comfy. The best was a gym.
-
Janet
8 December 2023
We enjoyed the proximity to restaurants and stuff hops
Fabulous location on Robson street lovely staff
Debarshi
3 December 2023
Very good
Good location.. good staff. Wine tasting was amazing.
Roxane
16 November 2023
Great hotel and service.
Huge rooms, great location in the center on a main shopping street, safe area and 15min walk to the conference center or train station to airport. Split invoice with special requirements for business trip was not a problem. Very friendly personnel.
Blocked toilet after 3 days, but immediate fixing in the morning.
Tracey
16 November 2023
wonderful.
Staff very friendly,hotel very clean. Good walking distance to many main attractions ,many places to eat. A very special shout out to night staff who made me a brew & biscuits when I couldn't sleep & bought them to me in the lobby.
.liked it all
Andrea
14 November 2023
Nice
I liked the room and the water dispenser in the corridor. Nice neighbourhood.
The mattress was not wonderful.
Menetta
13 November 2023
Pleasant
Close to conference venue and to food and restaurants
N/A
Paul
10 November 2023
Nice hotel
Hotel is in a good location where has many shops.
No breakfast.
Rohvi
6 November 2023
Great location
Location
Elaine
4 November 2023
Fabulous
Na
Soohoo
4 November 2023
Very good.
Our second time staying, as good as four years ago, convenient location, clean and comfortable and quiet room, the sparkling drinking water and wine tasting are our favorite, e-bike is the improvement (did not have it last time).
Pricy.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Wine/champagne
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
- - Fax/photocopying
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Currency exchange
- - Tour desk
- - Concierge service
- - Private check-in/check-out
- - Invoice provided
Activities
- - Fitness centre
- - Fitness
- - Temporary art galleries
- - Happy hour
General
- - Non-smoking rooms
- - Lift
- - Safety deposit box
- - Heating
- - Allergy-free room
- - Non-smoking throughout
- - Air conditioning
- - Designated smoking area
- - Pet basket
- - Pet bowls
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Daily housekeeping
Parking
- - Parking garage
- - Electric vehicle charging station
- - Accessible parking
Miscellaneous
- - 24-hour security
- - Key access
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
- - Thermometers for guests provided by property
- - Face masks for guests available
Ben
19 January 2024
Great staff in central location