The Listel Hotel, Vancouver

Everything. Location, Clean, beds comfortable, hotel beautifully decorated, staff friendly and helpful , complementary AM coffee, e-bike available on site free first three hours

Nothing

Love the art, room size, staff, bikes, comfort

Not really

Good location 15 minute walk to the harbour

Quiet expensive for the quality of the room

Location was good -

Our room didn’t really look like website photos ! Air conditioning noisy and didn’t work very well.

Staff, room amenities, location

No complaints

It was a great hotel in it’s day

It was very tired which given its closing soon to get redeveloped is not surprising.
It should have been cheaper to reflect the overall condition of the hotel

Beautiful hotel with an art theme, decor is stunning and luxurious. Staff were very helpful. We arrived just in time for the free wine tasting in the reception which was a lovely bonus. Rooms are modern and well appointed. Really liked the option to order complimentary filter coffee and real milk to be delivered to the room in the morning.

Location, comfort and e-bikes

Staff were extremely friendly and accommodating. They let us check in early, kept our suitcases for us all day after check out as we had a night flight.

Every morning they bring fresh coffee/tea to your room. And everyday there is a complimentary wine tasting.

Room is slightly dated but very comfortable none the less. I believe the hotel is being refurbished later this year.

Location is great next to lots of good Asian restaurants and close to Stanley park. Didn’t have to walk more than 15-20mins to get anywhere we wanted.

Great location (you can access almost all the most important places within Vancouver by foot), great and helpful staff, free water/coffee, free wine tasting in the afternoon, free gym, beautifully designed & decorated, clean

Free breakfast would have been great.

Great location

Would have been nice to have a guest lounge

Great location! Walking distance to many attractions. Lovely property with museum quality art throughout. The staff was friendly and helpful and our room was very comfortable.

Restaurant had limited hours and menu. No vending machines and no way to get any drinks or snacks when it’s raining and you don’t want to leave the hotel.

Restaurant meals were of high quality and some unusual items. When they were out of a special mushroom sauce for one dish they offered to adjust another one and substitute mushrooms. Very accommodating. There was no room service but they packaged up dinner to go for me.

Fabulously comfortable bed with good bedding and pillows

Forage a bit underwhelming

Good location with lots of restaurants and supermarkets nearby the hotel.

Too dark in the bedroom.

The hotel is beautiful with original artwork everywhere. The location is very convenient to Stanley Park and the sea walk-in both directions. The customer service is exceptional — if you book one of their “gallery” rooms, they bring hot French press coffee to your room each morning at no charge. We chose this hotel because of the 3 hours daily free e-bike useage, and that was fabulous.

The view from our room was not great. Looked out over a parking lot and nearby apartment buildings.
Also, the e-bike checkout policy could be smoother. There are only 6 bikes and unless you book them in advance to use by 9 am or earlier, they have to be charged before they can go out again. The person at the desk couldn’t give an estimate of how long that might take and told us we needed to remain at the hotel while they were charging or risk losing them to another guest. She said she could not call us on our cell phone if we left to go get a pastry at a nearby breakfast place. It seems to me that you should be able to put your name on a waiting list with the understanding that your 3 hours begins as soon as the bikes are available.

Great location downtown, close to Stanley Park, restaurants and shops.?Harbour only 15 minutes walk. The room was a good size, clean and well equipped. Staff were friendly and helpful and complimentary use of e-bikes available.

This is a fantastic hotel. It is very central to the downtown area and free shuttle buses to the Capilano bridge, good restaurants and Canada Place.
The bed and pillows are heavenly. It was a very spacious room with a good shower and spotlessly clean. One of the things I loved most was it has filtered and sparkling water free on every floor of the hotel. We stayed for three nights and cannot recommend this hotel highly enough. It also had a 12 midday checkout time. Thank you for a wonderful stay.

I was not a fan of the shower over the bath with a shower curtain, but it was a minor detail.

Loction and service!

None

Super friendly, helpful staff. Very comfy beds, excellent location (right in downtown, walking distance to Coal Harbour), free French press coffee delivered each morning, free e-bikes for three hours which we used to bike around the Stanley Park seawall and waterfront area (was one of the highlights of our whole trip). They also have free wine between 5-6pm but we didn't get to try as were too busy doing other things!

If you are bringing a car, overnight (valet) parking here is expensive and it is difficult to find other options.
Minor item - The toilet and shower room was quite small (only just fits one person).

The staff were excellent and provided a great service

Location and helpfulness of the staff

Clean room, comfortable beds, great location

The light over the sink did not work. Consequently, it was very dark. We could have used a microwave in the sink/fridge area.

The staff were polite and quiet friendly, particularly one Maxine

Prime location in the middle of shopping and entertainment. The building was clean and kept, and elevators were quick.

Excellent hotel, comfortable and well located. Spacious rooms and great service, overall very good value.

Beds are very comfy and big enough.
All staffs are very kind and helpful.
(They also have Japanese speakers)
Location is just perfect to go to the main spots like 15 to 20mins away from the hotel by walk.

If you have big and a lot of luggage, you might feel far away from the nearest station to the hotel. Calling Uber is also an option. However, it was no problem at all with one suitcase!

Very nice hotel, location is perfect, I did most thing walking. Facilities are great and the room is very large and comfortable. Really recommend