Vincci Lys, Valencia

We like the parking

The bed was very uncomfortable.

Location

Roomview

Very large room, friendly and helpful staff.

Somehow the shower slightly changed of temperature on its own...

The staff on reception were great

Nothing

Beautiful room, comfortable and spacious, especially the bathroom. Wonderful location. Central, but very quiet. They surprised me with a bottle of champagne and a cake for my birthday.

A gym would have been perfect.

The location was very central. Was able to check into room early on arrival.

Nothing

This property was stunning and the room was amazing ! The room was cleaned daily and the standard was impeccable. The ac was fantastic and needed as it was extremely hot 🥵 its location was perfect , close to all the main attractions and close to lots of beautiful cafes and restaurants including a lovely pizza place directly across from hotel which was perfect when our flight landed so late. It was a stones throw from the main shopping area and the old town . The staff were so friendly helpful and requests were handled quickly . We paid for late check out at 4 pm and it was very reasonable ! I must add if anyone travels to Valencia eat at La pizza

Nothing

Lovely helpful staff, high efficiency, spacious room with amenities (and mini bar with water), there was no fake eco-green speech as an excuse for poor service, amazing breakfast, perfect location and everything about Vincci (I even witnessed how the staff accomodates the best service for disabled people with kindness, adaptability and inclusion).. Thank you, Vincci Lys! We'll be back to Valencia and Vincci hotels around the world.

I liked everything about Vincci - first stay of many others to come.

The hotel is perfectly located – right in the city center and just a short walk from the train station. The rooms are comfortable, and the breakfast is ok, a lot of options.

Comfortable stay, helpful staff , close to everything needs.

Beautiful hotel with nice amenities. Perfect location around multiple bars and restaurants

Beautiful esthetics, excellent and personable staff!

Amazing place, the location, the staff was so kind polite and helpful, also it was my birthday and I got a lovely suprise!!! The room was a great size, comfortable bed, nice toilet, and close to the train station, the main tourist areas, also nice restaurants around.

The breakfast and staff were amazing, the rooms were comfortable and clean, and the location is perfectly located, right in the center

The gentleness of the staff was beautiful!

It was slightly overpriced for what it is.

Location, breakfast

A bit weird smell in the room of old wood

Excellent location for old town, Russafa and very close to metro stop Xativa (30 mins direct line from airport). Friendly reception team, room clean and fresh, great shower.

The location was perfect easy to get to many parts of the city and the hotel was beautiful

That the showers did not have shower mats. It was very slippery.

Great position for exploring the ok town.

Nothing

Was perfect everything location very clean room bathroom so comfortable bed

Evething is was amazing

Excellent location with very friendly and accommodating staff.

There is a charge for parking but that's not unusual for city center hotels, and it was very conveniently located.

Great location, spacious room with a comfy bed.

Nothing.

Very professional staff.

The room was wonderful. Spacious and the AC worked perfectly. The bed was comfortable and it wasn’t too noisy. I slept great each night. The staff were great too. Very helpful and kind. The breakfast was decent. They had a lot of options. The location was great for walking around the old town area of the city.

good location, not far away from the train, near with the shops, cafe etc.

Nice hotel for price in main area

N/a

The staff (Ana) were friendly and very helpful. If you’re a solo traveller with a short stay, choose the single room for good value as it’s plenty big enough.

Great deal, location, light and airy vibe, nice staff, I loved it here

No complaints!

The location is excellent and the room was large and comfortable with a really nice balcony. The staff was very friendly and helpful. Everything was perfect

Nothing

Nice location and room size is reasonable large, clean and nice balcony.

Breakfast may need a bit improvement

perfect strategic position, big room, nice and efficient staff

breakfast

It was very stylish and new, I liked the welcoming fruit water in reception, perfect on the 34 degree heat. Room was great and a lovely modern bathroom.

Nothing

The location and the room! It was very big

The check-in and check-out times… awful

Perfectly and centrally located, Vincci Lys was a brilliant spot to stay in Valencia. The front desk staff are excellent and were incredibly helpful to us in all they did to check in, advise us on parking, travelling around the city and wifi connection. They were fabulous Ambassadors for the hotel. Our room was beautiful and breakfast was fabulous. We loved our stay and would return happily. The Australian dollar makes everything in Europe expensive but great service is worth its weight in gold !

The wifi kept throwing us out and left us with unsecured connection. I’d sort that out for a better customer experience

help from anna to find places

nothing

Friendly staff Always ready to help and fulfill all requests Comfy rooms and beds Spacious bathroom (amazing shower) Well equipped

The mini bar in the room can offer more beverages beside beer.

Wonderful hotel, great central location, super comfy beds, good towels and toiletries, bathrobes and slippers. Fresh squeezed orange at breakfast. Good coffee, Nespresso, quality breakfast selection. Very touchy, the hotel surprised us with cake and a bottle of cava as one of us had the birthday during our hotel stay.

Super friendly staff and perfect location

Nothing

Great location.

Room size too small

I loved the very generous size of the room and how comfortable the bed was. The bathroom with its gigantic shower was just perfect.

Not much to say about that.

Great location in the old town, really easy to get to everywhere we wanted to visit. Spacious room & excellent breakfast.

Roof terrace is a good space but not utilised well.

Location, parking and room size/quality

Nothing

spacey room and great location

I think hotel guests should not pay for car park.

Every thing is perfect .

excellent location, comfortable, spacious, clean room, friendly service.

The location is very good, on the right side of the city center so you can easy make connection to go to Turia and the ciudad de sciencias. Though in the city, the room was quiet. We asked to change room when we saw we were on the inside of the hotel and they helped us to find the best option with a street view. Thank you! The room was big and clean, The breakfast was OK, it gives all the options but not exceptional.

For me the beds were a bit hard, but for my partner it was perfect. Not a dislike, but rather something we would have liked, is a nice bar to have some nice drinks as aperitif or before going to sleep.

Great location

Very neat and clean

One of the receptionists was not prepared to receive the guests, and at breakfast I kindly asked them to beat some fruits in a blender so I wouldn't throw them away and they told me they couldn't beat I had to throw away the fruits, I'm sorry, with so much hunger in the world....sin

Location was great, room was spotless, bed and pillows were comfortable. Rainfall shower was great addition to the room.

The TV could do with some English channels or offer a streaming service

Location and staff

Noisy early morning. Lift?