Vincci Lys, Valencia

perfect strategic position, big room, nice and efficient staff

breakfast

It was very stylish and new, I liked the welcoming fruit water in reception, perfect on the 34 degree heat. Room was great and a lovely modern bathroom.

Nothing

The location and the room! It was very big

The check-in and check-out times… awful

Perfectly and centrally located, Vincci Lys was a brilliant spot to stay in Valencia. The front desk staff are excellent and were incredibly helpful to us in all they did to check in, advise us on parking, travelling around the city and wifi connection. They were fabulous Ambassadors for the hotel. Our room was beautiful and breakfast was fabulous. We loved our stay and would return happily. The Australian dollar makes everything in Europe expensive but great service is worth its weight in gold !

The wifi kept throwing us out and left us with unsecured connection. I’d sort that out for a better customer experience

help from anna to find places

nothing

Friendly staff Always ready to help and fulfill all requests Comfy rooms and beds Spacious bathroom (amazing shower) Well equipped

The mini bar in the room can offer more beverages beside beer.

Wonderful hotel, great central location, super comfy beds, good towels and toiletries, bathrobes and slippers. Fresh squeezed orange at breakfast. Good coffee, Nespresso, quality breakfast selection. Very touchy, the hotel surprised us with cake and a bottle of cava as one of us had the birthday during our hotel stay.

Super friendly staff and perfect location

Nothing

Great location.

Room size too small

I loved the very generous size of the room and how comfortable the bed was. The bathroom with its gigantic shower was just perfect.

Not much to say about that.

Great location in the old town, really easy to get to everywhere we wanted to visit. Spacious room & excellent breakfast.

Roof terrace is a good space but not utilised well.

Location, parking and room size/quality

Nothing

spacey room and great location

I think hotel guests should not pay for car park.

Every thing is perfect .

excellent location, comfortable, spacious, clean room, friendly service.

The location is very good, on the right side of the city center so you can easy make connection to go to Turia and the ciudad de sciencias. Though in the city, the room was quiet. We asked to change room when we saw we were on the inside of the hotel and they helped us to find the best option with a street view. Thank you! The room was big and clean, The breakfast was OK, it gives all the options but not exceptional.

For me the beds were a bit hard, but for my partner it was perfect. Not a dislike, but rather something we would have liked, is a nice bar to have some nice drinks as aperitif or before going to sleep.

Great location

Very neat and clean

One of the receptionists was not prepared to receive the guests, and at breakfast I kindly asked them to beat some fruits in a blender so I wouldn't throw them away and they told me they couldn't beat I had to throw away the fruits, I'm sorry, with so much hunger in the world....sin

Location was great, room was spotless, bed and pillows were comfortable. Rainfall shower was great addition to the room.

The TV could do with some English channels or offer a streaming service

Location and staff

Noisy early morning. Lift?

Staff, location, balcony, breakfast and the amazing shower.

Nothing.

It was clean and comfortable.

Lovely hotel in a beautiful building

Nothing

Room 418 spacious with a balcony where we sat and watched the life beneath our feet, Delicious breakfast - welcoming staff and no negatives on this visit

Perfect location and lovely staff

Very central hotel tucked away on a quiet little street, away from the hustle and bustle of the area north of the train station. Room was spacious and comfortable with a modern bathroom. The breakfast was delicious!!

The sound proofing is not great. I could hear my upstairs neighbour upstairs walking around with shoes, back and forth, late at night. I could also hear faint talking through the walls. My room was c’owe to the elevators and I could hear people easily.

Great hotel, spacy stylish room in reasonable price and best location. External room with nice city view from the 4th floor. Might be a bit loudy in evenings and mornings, but remember you are in the very city centre so nothing to complain about. When windows closed its quite.

No

Great location. Staff were very friendly and helpful.

Room dark and no view/ balcony

The hotel was amazing. Perfect location. We walked to different center locations in Valencia. The room was big and very cozy with a separate entrance. The bathroom was big and well equipped. The breakfast was amazing. We were on a road trip and we stayed in many hotels during our trip in Spain, Portugal and France and this was the best breakfast. Lots of salty choices, amazing gazpacho for breakfast and lots of fruits. We loved it. Thank you

The price for the parking of a motorcycle was 19 euros. A bit expensive.

Just perfect

Nothing

Good Location, great stuff and clean room. Will stay again, if come to Valencia.

Location

The fact there was no water provided in the room

Everything ! Location, clean, breakfast, staff , rooms Really recommend !

Hotel was in a perfect location for our stay. Staff were so nice and helpful. Room was so nice, a big room and the bed was so comfy.

There was nothing we didn’t like about this hotel.

Excellent- perfect for early check in and late check out

Perfect location, room was nice and there was enough place for three person. Minibar was cold and silent, I could keep some of my special need food there. I slept better than at home! Reception personnel were friendly and helpful.

Location fabulous and breakfast really good with fresh delicious food, like most places in Spain we have stayed in. Opposite the hotel there is an Italian restaurant for those with difficulties with walking.

Perhaps the bar downstairs near reception could also serve some food, snacks? Just a thought…

Location

Breakfast was a little disappointing burnt adequate

Great location; spacious room; very clean; friendly staff; spacious bathroom.

Although stylish, the bathroom did not have the best functionality. In particular, the shower had no thermostatic control. This resulted in bursts of scalding hot or cold water, depending on use of water in other parts of the hotel. This is unsafe as someone will eventually get badly scalded. The wash basin is wide and shallow, looks good but is impractical. The bidet tap is far too high, not great for use. The bathroom looks good but more care should have been given to practicality in its design.

Great location so can walk everywhere and very close to the bullfighting stadium. Good sized room with very comfortable bed; good sized shower and fast hot water. Breakfast is excellent and nice seating area adjacent to the lobby with a little bar setup. Always water and popcorn in the lobby.

Nothing really

Location is central. Very lively. Lots of restaurants and shops. Staff were very friendly and accommodating

I felt the breakfast was below standard especially regarding the cost of the room

Great location. Room was comfortable, clean & tastefully decorated. The breakfast offered many choices & the food was good.

We were a bit disappointed of the lack of choices for English channels on TV.

From the moment we arrived it was fabulous , would definitely love to return, staff were so attentive, breakfast was amazing… everything was top class!

The ambience, beautiful room , location and the breakfast was amazing

Beautiful hotel right in the centre of everything. Great breakfast too.

Perfect location, clean, lovely decor, large room

Property was well maintained, beautiful decor and prime location in the heart of Valencia.

The air conditioning was not great and there was a persistent humming noise coming from the vent.

The room was spacious, clean and modern. Overall it was a very nice stay. The stuff was very polite. Location very central, also next to a metro station taking you to the airport.

Nothing negative to say!

Clean comfortable great breakfast. Good staff. Ideal location

Nothing

Perfect beds and pillows. Very big room. Great soundproofing.

Wonderful hotel, first class employees. Hating to leave! Thanks

Everything was exceptional