The Westin, Valencia

Clean, roomy accommodations and amazingly helpful staff.

A bit of a walk across the bridges to get to the main attractions.

The location is great, right in the middle of everything.

The room was facing a small intersection where every morning young policemen were practising how to direct traffic.

Amazing

Breakfast

Good size room and bed, very kind staff

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Everything!

Excellent property and good location. Very spacious room and amazing staff, in particular Alosso from the Concierge desk. Super helpful and charming.

Our balcony was a concrete space with one metal table and 2 chairs. No plants, sun beds or indeed view. Needs some love and attention. Only one restaurant was open all week, limited menu but good food.

Superb staff and location. The hotel is really nice, especially the renovated areas. Our room was very spacious but a little bit old in style and furniture. Would stay here without any question. As a big plus, breakfast was marvelous!

Sometimes we had to wait to be seated at breakfast. They tried to help me with some flowers for Mother's day, but it ultimately did not work out. Be prepared the pool is only available for kids in specific hours.

Peaceful garden setting the room was huge and the indoor pool a perfect temperature. Staff went out of their way to help us.

Would have liked a nespresso in the room. There was a kettle for tea and instant coffee.

Staff and appearance

No coffee machine or room service

Very large room with a stunning bathroom. The meal in the restaurant was gorgeous and the cocktails very tasty. The hotel is well maintained and staff friendly.

King bed was two singles pushed together. Sauna broken in the spa area.

Gorgeous hotel - well situated

Excellent service with beautiful facilities.

The hotel was impeccable. Location was great. Staff and rooms were fantastic

ROOM WAS EXCELLENT SIZE AND VERY COMFORTABLE. BAR AREA WAS VERY INVITING AND VERY WELL DECORATED. OUTSIDE TERRACE FOR LUNCH WAS PERFECT. WAITING STAFF WERE VERY POLITE AND COUJLD NOT DO ENOUGH FOR US. ENTRANCE LOBBY WAS BEAUTIFUL AND INVITING WITH AN AMAZING DISPLAY OF WHITE ORCHIDS. THE INTERIOR DESIGN FOR THIS HOTEL IS EXCELLENT AND OF VERY HIGH STANDARD

NOTHING

Lovely location, Valencia is a fantastic city

Bed comfort and size

All

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Best hotel in town!!! great staff, superb breakfast, very good location walking distance to city center. Big and nice hotel room!

Everything

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A surprisingly spacious room (very much appreciated by us) Nice parking space under the hotel Great location, just next to the Pasea de la Alameda and (once crossed that) the old city. Very helpful and friendly staff Valencia is s great town to explore by bike (lots of cycling paths)

Lighting plan in the bar and lounge probably meant to be atmospheric but we experienced it as gloomy (so too dark)

Everything was perfect.

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We had a lovely few days here. The suite we had was fab. A huge bed! We treated ourselves to dinner room service a couple of times and the food was excellent. Good location and a couple of nice cafes nearby. Would definitely recommend staying here.

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Valet parking and location in centre of the City

The spa changing facilities were basic

Room large, comfortable and quiet. Breakfast excellent, large selection wonderful quality great service.

If you are unable to access a QR code information is not readily available.

Spacious, spotless room with all the amenities we needed. Spa was fantastic & included in the room price. Perfect for using after a long day walking around the city.

staff very attentive ,bar service good . Hotel large and a little sterile and don't laugh but the room was too big!

My son lost his Nintendo game somewhere on our trip back I wrote to the hotel - just to confirm that it was not forgotten in the room. Wrote several times, called on the phone - they answered on the phone that have my e-mails and that are checking and will send me answer / call me. Never did it🤷‍♀️ Not normal for a 5 star hotel not to be able to confirm if you have forgotten anything in your room….or not.

Very friendly + helpful staff. Comfortable room. Highly recommended

Beautiful hotel.

We were disappointed the other restaurant was closed, as the bar restaurant menu was a little disappointing.

Everything

A very solid 5 star. The rooms are huge. Breakfast can be cheaper, almost 50 euros is a bit much. Good wellness area. Definitely want to return one day.

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Room, food and cocktails were all lovely. Staff very friendly and attentive

Everything was good. Maybe an info pack about the immediate neighbourhood would have been interesting. The Spa has a pool but not a jacuzzi. Mini bar could have had more options.

Large bright rooms Great location Parking on site Excellent courtyard restaurant

No usb charging points in room

The hotel’s presentation was exactly as seen in the photos online! Good dinner! Good New Year’s Eve festive dinner.

The swimming pool closes at 9 pm while the finesse room is open 24/7. There is no coffee machine in the room ( is it acceptable nowadays in a 5 stars hotel ? ) the coffee supplies we received were instant coffee ( not a good start for the day). We opted for no breakfast plan, as we wanted to taste Valencia’s rich cuisine tradition and eating three melas in restaurants would have been too much for one's health and one can't eat less when in front of excellent culinary options :)

Big rooms, clean and well maintained

All good. The personnel was friendly; the room was big and had a bathtub. There's a pool, sauna, and hammam. The food in the restaurant is delicious. That's a good place to stay in!

The only disadvantage is that it's quite expensive.

garden courtyard

Food in courtyard restaurant

Lovely hotel, great location , great swimming pool!

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Very helpful staff, the atmosphere was very welcoming and friendly. The evening bars were wonderful, both intimate also good fun with a range of musicians and singers to enjoy.

Room was very comfortable and quiet. Location was excellent - only a short walk to the city centre, close to Metro and local bus services and minutes from the very cleverly designed and attractive Turia gardens with its walkways, cycling paths and sporting facilities. The swimming pool and well equipped gym was a real bonus.

The only downside on two mornings was a loud and large tour group at breakfast. I will resist naming the country of origin but the clue is in ‘loud’.

Everything

I had to pay extra for breakfast but I had it even though I only ate a bowl of bircher muesli, It was very good muesli .

Very spacious and light room with supersize bed. Separate bath and walk in shower. Excellent buffet breakfast in spacious restaurant. Beautiful indoor swimming pool in the spa. Lovely central gardens.

The housekeeping could have been a little better as the shower products and tea and coffee were not replaced each day.

ambiance

Hôtel you should visite for sure !

All the staff very professional attentive especially receptionist Vashy, Paulo, caring and assisted with all our needs. My mother has mobility issue, upon arrival Vashy noticed and wheelchair was brought to mother without having to enquire for one. Concierge service was excellent , staff were knowledgeable a big thank you to Matteo for assistance during our stay.

None of restaurants offered an all day dining option for food

Room itself, restaurant/bar, central garden area and amazing pool/spa

Booked a room with a balcony. The balcony was a very dismal space and overlooked by a block of flats! A huge disappointment considering the extra money charged for this ‘privilege’! Also, the hotel’s location is great if you’re fully mobile and able to walk into the centre but if you have problems with walking it could be a problem. However, the buses are very good and the hotel is near a bus stop and metro station.

Service and facilities

N/a

Breakfast was very well presented , stocked and tasty

Housekeeping in 1 of our rooms was hit and miss. Generally ok but really could have been better at this quality of hotel. e.g. missing all towels on day 1 , very late room make up

Stunning hotel, great facilities, amazing staff.

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