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Hotel Neptuno, Valencia

Paseo de Neptuno, 2, Poblats Maritims, 46011 Valencia, Spain. (show on map)

Expert reviews

Frommers review:

“A well-established beach hotel right on Playa Malvarrosa, the Neptuno has clean modern lines, and if the standard rooms are a little on the small side, who cares? You’re not staying at the beach to spend time in your room.”

Featured as Frommer’s Exceptional Choice in Valencia.

Telegraph review:

“Being able to go straight from the hotel to dip your toes into the warm, golden sands of the stunning Playa de la Malvarrosa is a marvellous start to the day. Add the sight of sleek yachts and sailing boats to make the morning complete.”

Guest rating

This an aggregated customer review rating of Hotel Neptuno, Valencia. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.2 out of 5.0

Ranked 9th in Valencia

80£71$99¥10494C$77A$77HK$775S$130SFr93¥628kr816kr597kr771

What guests liked

All you need to know

Situated on the sun-drenched shoreline of Valencia’s impressive Malvarrosa Beach, Hotel Neptuno is a lavish seaside sanctuary. For travelers seeking to make the most of Valencia’s picturesque coastline while being in close proximity to the city’s urban attractions, Hotel Neptuno is the perfect option.

Boasting a commanding view of the golden sands, Hotel Neptuno emanates an air of coastal elegance and an enviable location right on the beachfront. Upon arrival, guests are welcomed by a stylish hotel lobby adorned with contemporary furnishings and striking large-scale prints.

The guest rooms and suites at Hotel Neptune are generously proportioned and thoughtfully designed, featuring captivating patterned wallpapers and luxurious fabrics. Each room is tastefully embellished with a coastal theme, complete with plush bedding, captivating artwork, and an abundance of natural light.

Guests have the opportunity to choose from a variety of room categories, some of which come equipped with private balconies offering breathtaking sea views, providing an idyllic spot to unwind and take in the beauty of the Mediterranean Sea.

The hotel boasts exceptional facilities, offering guests a range of spaces where they can relax and immerse themselves in the coastal ambiance.

The Tridente restaurant provides guests with exceptional Valencian cuisine and a daily buffet breakfast. The Lounge Bar terrace offers a relaxed setting to savor cocktails while overlooking the ocean, and guests can also indulge in the rooftop Solarium area.

Hotel Neptune boasts incredible wellness amenities, including an invigorating spa on-site that offers a variety of treatments and massages to relax both the body and mind.

For fitness enthusiasts, the hotel’s gym features state-of-the-art equipment, allowing guests to complete their workout routine while enjoying breathtaking views of the sea.

A stay at Hotel Neptuno offers guests a luxurious escape from the city on Valencia’s stunning coastline. Guests have the opportunity to explore the beachfront areas, engage in sports or leisure activities, and enjoy the hotel’s exceptional facilities and dining options with picturesque views of the Mediterranean horizon.

 

Hotel deals & lowest price guarantee

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Location

Recent guest reviews

4.5
Jenny

18 March 2025

excellent hotel

great location by the beach

4.5
Emilia

16 March 2025

Excellent stay with wonderful staff and high quality room in close proximity to beach

Very clean and comfy rooms, complimentary toiletries provided. Very friendly staff, helpful and accessible 24/7. Location is outstanding - you can see the beach from the restaurant windows and feel as if you are on the beachfront.

Overall experience was very very good across our two night stay. Only very very minor - conditioner would be a nice bonus included in the toiletries (very much NOT a necessity though!) and complimentary coffee was decaf only.

4.0
Anthony

27 February 2025

excellent location, great hotel staff and a clean decent sized room

All the staff (reception, housekeeping and restaurant) were friendly and helpful, all were very happy to help us with our questions etc., couldn't ask for more from them. The photo's online of our room was accurate to what we had when we checked in and water provided in the mini-fridge free of charge, all the basics you would expect in the room including a safe, tea/coffee making and minifridge, bathroom items provided (including disposable razor, soap/shampoo/bodywash etc.), breakfast was good with fresh scrambled eggs made to order (however, there are a lot of options for breakfast locally which were less expensive), location is excellent, right on the beach front (beach towels are provided in the room which was good). Had a lovely stay here.

had a nice stay, nothing we "didn't like"

4.0
Margaret

17 February 2025

Very good

I liked the location. Very accessible and excellent for transport to the centre.

3.5
Todd

16 February 2025

Pleasant

Location

The disco en frente. It is loud.

5.0
Jill

15 February 2025

Amazing

Everything Location, value for money, cleanliness, staff Facilities like a 5* hotel Nothing to dislike

Everything was perfect

4.5
Marcella

7 January 2025

Fabulous

Beautiful hotel on the beach. All the staff are lovely and Gerardo is exceptional he is super helpful and friendly. It's a great location and has some great restaurants nearby. Breakfast has a great variety and there is no excuse not to be healthy as well as opportunities to indulge.

The spa is lovely but you have to pay to use it. The gym is free and is basic.

4.5
Koen

17 December 2024

Great stay !

Super !

Nothing

4.0
Rido

9 December 2024

Very good

The staff were so helpful. The room clean. Bed extremely comfortable.

5.0
Gary

4 December 2024

Great hotel on Vaelncia Beach with good access to transport to the city.

Breakfast nice - basic buffet with option to have a chef cook eggs and omelets.

4.5
Grant

5 November 2024

Comfortable

The staff were excellent and very professional despite the surrounding flood conditions.

We enjoyed our stay and would definitely return in future. Nothing negative to say at all except the weather was quite poor. Something the bright staff took in their stride.

5.0
Eileen

31 October 2024

Loved the hotel and so near to a beautiful beach

The breakfast was delicious Every thing you needed was served

4.0
Charlene

7 October 2024

Lovely hotel, great location, clean rooms. Would stay again

Beautiful location, hotel smelt wonderful . One member of staff greeted us with a smile

One member of staff a lady seemed very miserable, made me uncomfortable.

4.5
Ian

4 October 2024

Great location for a City/Beach holiday.

Location on the beach front was excellent, Lots of restaurants in the locality, local Bus and Tram services 100 meters away.

Paper cups in the hotel room for when you made tea or coffee yourself.

3.5
Margaret

3 October 2024

It was expensive

It had lovely view of the beach

It was extremely noisy with the music coming from the beach club even with ear plugs in we couldn’t sleep with the noise

3.5
Chris

28 September 2024

Room very small but clean. Great location but 750m walk to get to beach concession, had to walk back to hotel to use toi

Location, right on beach

Slow service in bar. Saw at least 5 customers wait for 10 minutes to be served, then left in disgust

4.0
Nigel

23 September 2024

very enjoyable

Hotel well located at end of row. Room well appointed and very clean. Staff very efficient.

ALL GOOD.

3.5
Daniela

23 September 2024

Valencia is a beautiful and breathtaking taking city

Good location and amazing beach

The noise at night made it difficult to sleep

4.5
Khor

21 September 2024

Fabulous

Location and beach front

Very clean

4.0
Anthonybennis

20 September 2024

Very good

Right next to the beach, clean. Complimentary Water and cans in Fridge was very much appreciated.

Foyer/reception area over perfumed. 4pm check in time is very late. They have a Spa but massage was lacking. No music, and curt but technically good massage. Breakfast is €18pp if you pay as you go, but not worth it in my opinion. Basic, and bacon and small sausages were very over cooked and dripping in grease. One bar staff during day was quite rude, banging drinks on table without a hello. Others were nice however.

4.0
Romeo

17 September 2024

we had a wonderful time

it was a bit loud at night

4.5
May

9 September 2024

We would definitely return fantastic hotel!

Fantastic location- friendly staff and very helpful.

No tea cups or regular size cups for North American style coffee.

3.5
Angela

5 September 2024

Very pleasant.

Great location by the beach, nice building and pleasant sun bathing terrace on the roof. Staff were very pleasant.

Only a splash pool on the roof. A bit noisy due to being situated on a busy corner. Quite expensive. We went half board which was nice but a bit hit and miss on the quality. Definitely adequate portions though.

4.0
Sarah

4 September 2024

Comfortable beach side stay

The roof pool was lovely for a toddler, access to the beach was very easy, room service was fast and reasonably priced (though options limited), mini bar items were complimentary

Mattress and pillow were not the best. We had the option of only a sheet or a very heavy blanket. Something middle weight would have been helpful for hot hot summer nights with AC on as AC vents blew directly into the bed but it was too hot to leave them off.

3.5
Jacqueline

31 August 2024

Beautiful hotel and location

Location and views were amazing

The beach club noise kept us awake until 3am a couple of nights.

5.0
Christopher

15 August 2024

Overall it was very good,enjoyable experience

Staff at front desk very helpful and efficient

Restaurant staff easily distracted and unfortunately one dish was under cooked (as agreed by staff) Instead of being replaced it was microwaved! Made it inedible. Shame didn’t eat there again.

5.0
Karen

26 July 2024

Exceptional

On the beachfront

4.5
Enrique

25 July 2024

Fabulous

Close to the Beach

My room Window was showing to the elevator

4.5
Redmond

21 July 2024

Perfect location clean eith lovely staff

Cleanliness friendly staff beside the beach Rooftop area to sun bade

Noisy from a concert

5.0
Brian

20 July 2024

Nice area, great beach

Good breakfast, friendly staff

Noise levels are high, and remain until around 4am (night clubs nearby are very loud) so if sleeping is your things, go somewhere else

4.0
Steve

17 July 2024

Overall great hotel and good location.

Hotel is right next to the beach and many restaurants.

Can’t hear the TV. They must of rigi the TV sound

4.0
Beverley

16 July 2024

Very good

Great staff, very clean. Location was beachfront, however beach club music exceptipnally loud until 3 in the morning spolit the visit

4.5
Ian

29 June 2024

Only stayed one night but it was v good and staff where friendly

Very friendly staff

The roof top pool was very small

4.0
Iuliia

24 June 2024

The general idea, i enjoyed the stay with family. We had 4 rooms and wverything was great. Some minor improvements i wou

Close to the beach, clean, big rooms.

Was a bit loud during the nights, as it is close to the club/summer concert arena. No normal mini fridge, just mini bar, so a bit hard to store any food/leftovers as the temp is not cold enough. No microwave.

3.5
Michael

13 June 2024

Good city trip hotel in Valencia

This hotel is recommended for a city trip to Valencia. The location next to the harbor and the beach is ideal for a walk along the promenade. There is a streetcar stop and various bus lines nearby, making it easy to get into the city. There is also a hop-on hop-off bus stop nearby. Our room on the harbor side was large enough and functionally furnished considering that we were out and about all day and were only in the room to sleep. In the evening the music (bass) from the nearby beach club could be heard, but we didn't mind. The room was clean and the room service was very reliable. The breakfast buffet had a good selection of meats, cheeses and fruit and egg dishes were freshly prepared. A good start to a day in the city. All in all a successful stay and we would come again.

Our only criticism concerns the staff at reception. When we entered the lobby, we never heard a "Hola" or "Buenos días" or saw a smiling face that would have made us feel welcome. This is not what we are used to from Spanish hotels.

3.5
Simon

10 June 2024

Nice hotel practically on great beach and next to tram stop.

Great location by beach and port, nice sea view room.

Night club in port playing music until 4am, so conscious of it even with windows closed and AC on.

5.0
Luiz

7 June 2024

We loved and come back as soon as possible.

The room was very confortable , sea view fantastic, location perfect, breakfast simple and good, staff friendly and gentle. We’ll recommend and come back for sure.

5.0
Matthias

31 May 2024

Very nice staff, excellent facilities!

The breakfast was outstanding. Very friendly staff. Excellent service. The view to the beach was super!

The spa was too hot... when you come out of the sauna you want a cooler room not 32degrees...

3.5
Lynn

28 May 2024

Pleasant

Close to beach, good breakfast, friendly staff.

We stayed 2 nites, one nite in a fancy suite facing the ocean, the second nite in a small room facing away from the beach. The smaller room was much better because we couldn't hear the Disco music that was playing on the beach til 4 AM.

4.5
Matthew

20 May 2024

Makes me want to return.

Location AMAZING though the music is unbearable - but that's not the hotel's fault!

4.0
Jane

17 May 2024

Would recommend

Great location

No coffee in the room

5.0
Kim

10 May 2024

Short break in Valencia at a very good hotel

Excellent location, well appointed

4.0
Andrew

28 April 2024

Very good

Great value and fantastic staff.

The noise from the open air night club until 4am

4.0
Bruce

21 April 2024

Loved it

Clean and modern in a great location.

Very poor WiFi service. Late night disco across plaza can be annoying

4.0
Elaine

19 April 2024

Relaxing

Location was great. Never tried the breakfast.

Room was small

5.0
Ursula

19 April 2024

Fabulous rooms and staff were fantastic. Breakfast was too expensive for us

Location was perfect. Breakfast very expensive so didn't use it

Expensive breakfast

4.5
Sonja

16 April 2024

Valencia has it all!

Location and hotel facilities are great.

A bit too noisy with music coming from various clubs/venues.

5.0
Paul

7 April 2024

Excellent hotel! Highly recommended!

Very friendly & helpful staff!

Well appointed room!

3.5
Julian

2 April 2024

Nice stay to combine a city trip with a beach vacation.

- Great location directly by the beach, travel to city within 30 with public transport - Standard rooms nothing special, clean

- Beware of the “pool”, its more of a bathtub, only 30 cm deep - Breakfast can be found cheaper and better in the surroundings - Lounge and public area could be improved, does not really invite to sit down and read. - Rooftop terrace could be improved by serving drinks

4.5
Massimo

21 March 2024

Everything ok

The position

The breakfast

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Shared lounge/TV area

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - Invoice provided

Activities

  • - Sauna (additional charge)
  • - Fitness centre
  • - Solarium
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Diving (additional charge)
  • - Snorkelling (additional charge)
  • - Beachfront
  • - Fitness
  • - Fitness/spa locker rooms
  • - Beach

Outdoors

  • - Terrace
  • - Sun terrace
  • - Outdoor furniture

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Daily housekeeping

Parking

  • - Parking garage
  • - Electric vehicle charging station
  • - Accessible parking

Accessibility

  • - Wheelchair accessible
  • - Toilet with grab rails
  • - Higher level toilet
  • - Lower bathroom sink

Miscellaneous

  • - Key access
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - Fire extinguishers
  • - Delivered food is securely covered
  • - Thermometers for guests provided by property
Check availability 80£71$99¥10494C$77A$77HK$775S$130SFr93¥628kr816kr597kr771