The Ritz-Carlton Hotel, Toronto

181 Wellington St W, Toronto, ON M5V 3G7, Canada (show on map)

Expert reviews

CNN review:

“With its glossy wood, big brass maple leaves, neutral earth tones and original artwork, the Ritz-Carlton is a luxurious tribute to Canadiana. The hotel’s 263 guest rooms, all at least 41 square meters, provide views of the CN Tower and Lake Ontario.”

Telegraph review:

“This sumptuous sanctuary draws an unsurprisingly diverse mix of international guests, many from the UK and Europe, including business travellers, bleisure travellers, families and special-occasion celebrants – and Ritz-Carlton brand loyalists with high expectations.”

Guest rating

This an aggregated customer review rating of The Ritz-Carlton Hotel, Toronto. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 6th in Toronto


What guests liked

All you need to know

The Ritz Carlton Hotel, Toronto, is one of the exemplars of modernity embracing luxury heritage. Experience traditional Italian cuisine and locally inspired events at the Club Lounge for having the best time of your life.

Let us take a look at the different services you can get at the Ritz Carlton Hotel, Toronto.


The rooms at the Ritz Carlton Hotel, Toronto are as follows.

The Ritz-Carlton Suite

The Ritz-Carlton Suite gives visitors the true taste of comfort and luxury with spacious living quarters and luxurious bathroom designs.

Luxury Deluxe Guest Room

The 450 sq. Ft. Luxury deluxe guest rooms are one of the largest guest rooms in Toronto with sophisticated features and services.

Club Level Deluxe Guest Room

The redesigned guest room with additional amenities is the perfect option for customers looking for an additional bit of perfection.

One-Bedroom corner suite

The one-bedroom corner suite lets you take the essence of Ritz Carlton Hotel’s exquisite design and luxury.

Simcoe Suite

The Simcoe suite follows the design of the one-bedroom corner suite, albeit with expanded space for additional comfort.

Wellington Suite

The Wellington Suite has a prolific reputation as one of the sophisticated options for customers with a special knack for exclusive comfort.

Club Level Corner Suite

The Club Level Corner Suite presents a completely revamped living space with access to necessary amenities.

Hotel Amenities

— Complimentary wireless Internet access.

— Complimentary food offerings throughout the day.

— Complimentary garment pressing.

— Dedicated concierge for assistance in reservations and other requirements.

Additional offers

Customers could also make the most of the following packages, which are provided additionally at a price.

— Treat You.

— Bed & Breakfast.

— Suite Romance at the Ritz-Carlton.

— Family Fun Package.

— Memorable Suite Experiences.

— Discover Toronto.

— Escape to the Spa.

The innovative service offerings of the Ritz Carlton Hotel, Toronto, make it a true favorite of many customers.


Hotel deals & lowest price guarantee

We partner with and Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.


Recent guest reviews


21 September 2022

Convenient location , great staff -

Excellent croissant ! We enjoyed the salt pool and the whirlpool -

Nothing !


19 September 2022

Great Hotel stay in Toronto, make you feel special and welcomed

The location of the Hotel is great, you are close to all activities and points of interest are a walking distance. The rooms are clean and furnished with everything that you want. I had a special request about my wife's birthday celebration and the hotel really did well in acknowledging my request and making her feel special on her day. Good Job

I think it is good to give option to the guest in using the mini bar inside the room and furnishing it with few items


18 September 2022

Beautiful hotel. Very friendly , efficient and welcoming staff - would make you want to come back

Breakfast was fab - great choice. Croissants were amazing., staff from the management down were superb Location was excellent as you could walk to most places


9 September 2022

Fabulous stay in ia city we know and love.Would make this my hotel of choice for future trips to To

Staff were wonderful. Front desk were fabulous - friendly and knowledgeable. Guest services ensured that my son received balloons and treats for his 6th birthday. Concierge were incredibly friendly and polite. Staff appear to have had a high level of training and it really shows. Location is great - downtown but quiet. The outside bar and restaurant was a great space with more fabulous staff, very good food and cocktails.

Pool area was a little dirty and I had to report that the jacuzzi tub was so dirty it was unusable. Also, despite the fact that we we have children, I felt that the hotel should better police the rules of the pool. Older children screaming and throwing balls. Not pleasant for anyone else trying to use the facilities.


25 August 2022


Staff was amazing


6 August 2022





1 August 2022


Staff service was exceptional. Broke my makeup remover and asked front desk for some, they brought it up very quickly. Staff respect the privacy sign very much. Super professional service! The rooms and amenities are clean and tidy. Although we did not get the view of CN tower but the other side is still pretty good.

Parking only has valet and its $60/night.


24 July 2022

Perfect stay and very much friendly welcoming staff :)

I general it was in every way perfect.


21 July 2022

It was awesome!

Super clean, great staff!

The pullout sofa was uncomfortable


18 July 2022


The staff were extremely pleasant and sincere about making my stay fantastic. The hotel is beautiful and the Club Lounge is a slice of heaven!

Having to leave


14 July 2022

An amazing stay in a lovely hotel. A feast for the eyes with Lake Ontario to wake up to.

Room was spacious, well appointed and absolutely spotless. We were on the 16th floor and had an amazing view of Lake Ontario and the CN Tower. House keeping was spot on with clean towels and bottled water everyday. Breakfast was excellent with a huge range of hot and cold, buffet and a la carte. Staff incredibly polite and helpful.

There really wasn't much not to like. However, the pool is a little small and there isn't much outside seating. The pool isn't manned by staff which meant it was incredibly noisy and busy at times and people were in the pool with wine glasses. Given its location and heritage it is a shame that the hotel does not have a roof top pool, which would be most welcome in the summer months. Having said this the hotel is still worth a stay.


13 July 2022

It was a great break the four teenagers loved it

The breakfast was phenomenal. My husband preferred the freshly Made breakfast the second day


11 July 2022


Did not have breakfast. Location good.

An outdoor terrace off the pool


9 July 2022

Sheer Perfection!

It was impeccably clean and remarkably beautiful. The staff members were extremely pleasant and welcoming. I really enjoyed Club Lounge access and the variety of healthy, delicious foods. The immence amount of sunlight flooding our room further elevated my spirit. The bed and linens were a dream and last but definitely not least, the electronic bidet was an exciting adventure!

There was absolutely NOTHING that I did not like.


3 July 2022


Friendliness of staff


25 June 2022


property was nice but the service in the restaurant TOCA for breakfast was the best.


1 June 2022

Very welcoming

We were celebrating Eid and the welcome / celebration was heartfelt


26 May 2022

Out of expectations

Location, food, the staff, the view, room, breakfast, the gym. Everything.

Maybe the elevator could be slightly less noisy in the night. It's not a big deal but I can hear it operating while trying to fall asleep. The swimming pool could also be bigger.


13 May 2022

one of the best hotels we have stayed in, we enjoyed using the lounge facilities, the bed was super comfortable, locatio

very attentive and friendly staff they couldn’t do enough for you

nothing it was all fabulous


8 May 2022

Try to keep halal food for muslims

Room is super clean,staff is really friendly I love this hotel. One of my top best favorite.

Everything is so perfect


20 April 2022


It exceeded our expectations. This trip was for my 12 year old daughter. It was exactly what was needed walking distance to attractions, excellent spa accommodations, excellent decor, city views included CN tower/Rodgers Stadium/Lake Ontario, front desk staff exceptional, clean hotel from room/hallways/pool area, quiet and relaxing 😌. The hotel experience is consistent from Montreal to Toronto. Normally I do not like hotels except this one, if the area doesn't have one, I will not go. Thank you for giving my family a chance to relax and reset.


12 April 2022


Beautiful room with very accommodating, friendly and helpful staff. Staff went out of their way to say hello when we passed and were very helpful in finding and choosing locations for us to dine.

There were a few mistakes made upon checking in, however were quickly remedied.


5 April 2022


Very kind and courteous staff . Very child friendly and greeted the kids with a balloon followed by complimentary milk and cookies sent to room . Amazing hospitality.


31 March 2022

the Ritz Carlton in Toronto is the place I go when I need a break from the monotony of every day life

it’s the perfect oasis to escape the world

I can’t think of a thing that wasn’t perfect


27 March 2022

I love everything about The Ritz Carlton, Toronto, it’s the most enjoyable stay I had so far.

Very well maintained property, valet parking makes it so convenient for my guests and myself

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Coffee house on site


  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Packed lunches
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Shared lounge/TV area
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Private check-in/check-out
  • - Invoice provided


  • - Sauna
  • - Fitness centre
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Hot tub/Jacuzzi
  • - Indoor pool
  • - Indoor pool (all year)
  • - Kids' club
  • - Beauty Services
  • - Facial treatments
  • - Manicure
  • - Pedicure
  • - Body treatments
  • - Body scrub
  • - Body wrap
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Foot bath
  • - Spa/wellness packages
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Hand massage
  • - Full body massage
  • - Fitness
  • - Personal trainer
  • - Fitness/spa locker rooms
  • - Bike tours (additional charge)
  • - Themed dinner nights (additional charge)
  • - Tour or class about local culture (additional charge)
  • - Cooking class (additional charge)
  • - Live music/performance
  • - Bicycle rental


  • - Terrace
  • - Sun terrace
  • - Outdoor furniture
  • - Outdoor fireplace

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping


  • - Parking garage
  • - Electric vehicle charging station
  • - Accessible parking


  • - Public transport tickets (additional charge)


  • - Wheelchair accessible

Pool and wellness

  • - Salt-water pool
  • - Shallow end
  • - Sun loungers or beach chairs
  • - Swimming pool
  • - Swimming Pool


  • - 24-hour security
  • - Key card access
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Face masks for guests available
Check availability 328£291$405¥42930C$315A$315HK$3171S$534SFr380¥2571kr3341kr2446kr3154