The Ritz-Carlton Hotel, Toronto
Expert reviews
“With its glossy wood, big brass maple leaves, neutral earth tones and original artwork, the Ritz-Carlton is a luxurious tribute to Canadiana. The hotel’s 263 guest rooms, all at least 41 square meters, provide views of the CN Tower and Lake Ontario.”
“This sumptuous sanctuary draws an unsurprisingly diverse mix of international guests, many from the UK and Europe, including business travellers, bleisure travellers, families and special-occasion celebrants – and Ritz-Carlton brand loyalists with high expectations.”
What guests liked
- Impeccable service
- Friendly staff
- Excellent Wifi
- Great location
- Comfortable beds
All you need to know
The Ritz Carlton Hotel, Toronto, is one of the exemplars of modernity embracing luxury heritage. Experience traditional Italian cuisine and locally inspired events at the Club Lounge for having the best time of your life.
Let us take a look at the different services you can get at the Ritz Carlton Hotel, Toronto.
Rooms
The rooms at the Ritz Carlton Hotel, Toronto are as follows.
The Ritz-Carlton Suite
The Ritz-Carlton Suite gives visitors the true taste of comfort and luxury with spacious living quarters and luxurious bathroom designs.
Luxury Deluxe Guest Room
The 450 sq. Ft. Luxury deluxe guest rooms are one of the largest guest rooms in Toronto with sophisticated features and services.
Club Level Deluxe Guest Room
The redesigned guest room with additional amenities is the perfect option for customers looking for an additional bit of perfection.
One-Bedroom corner suite
The one-bedroom corner suite lets you take the essence of Ritz Carlton Hotel’s exquisite design and luxury.
Simcoe Suite
The Simcoe suite follows the design of the one-bedroom corner suite, albeit with expanded space for additional comfort.
Wellington Suite
The Wellington Suite has a prolific reputation as one of the sophisticated options for customers with a special knack for exclusive comfort.
Club Level Corner Suite
The Club Level Corner Suite presents a completely revamped living space with access to necessary amenities.
Hotel Amenities
— Complimentary wireless Internet access.
— Complimentary food offerings throughout the day.
— Complimentary garment pressing.
— Dedicated concierge for assistance in reservations and other requirements.
Additional offers
Customers could also make the most of the following packages, which are provided additionally at a price.
— Treat You.
— Bed & Breakfast.
— Suite Romance at the Ritz-Carlton.
— Family Fun Package.
— Memorable Suite Experiences.
— Discover Toronto.
— Escape to the Spa.
The innovative service offerings of the Ritz Carlton Hotel, Toronto, make it a true favorite of many customers.
Hotel deals & lowest price guarantee
We partner with Booking.com and Hotels.com. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
18 July 2023
Exceptional
All good
Nothing
15 July 2023
will come back
amazing courteous staff, was greeted by dude named TIM , great personality, courteous and respectful, Aplus
I liked everything
13 July 2023
Fantastic
Luxury
Nothing
23 May 2023
It was a lovely respite
Was a lovely oasis within a busy and dynamic city
There were really no deficiencies
24 April 2023
An amazing relaxing weekend
There’s nothing I didn’t like about the property, from the room to the amenities!
16 March 2023
Exceptional
very accommodating. amazing concierge
nothing
10 March 2023
Great services and staff
Would expect a more elaborate room for the cost
9 March 2023
Had a wonderful stay. Room was exceptionally clean. Staff was always engaging and helpful.
great location. in walking distance to all of Toronto’s attractions. excellent customer service.
11 February 2023
Perfection
Amazing service, food, and suite
Nothing. Just wish I stayed longer, it was wonderful
2 January 2023
Exceptional
EVERYTHING. EXCEPTIONAL SERVICE.
28 December 2022
Everyone will have this as a magical moment forever embedded in their hearts. Staff and management was truly incredible.
All the service is remarkable and everyone should book at least once in their lifetime
Nothing! absolutely a wonderful and the attention to detail is why this establishment has been a staple and clear example of how great hospitality should be.
15 December 2022
Fabulous
very friendly staff, very nice room, big pool area
the automated toilet with heated seat and all kind of massage stuff. the automated light which switched on during the night by just entering the bathroom when I did not want to switch it on and it switched off automatically when I just sat still on the toilet
3 October 2022
comfortable stay in the most central location
location very close to our conference event, view on CN tower, comfortable bed. nice living area. nice gym. pool was ok. Japanese modern toilet
value for the money. had a better room at the Germain for cheaper (comfort, luxurious room). room at the ritz seemed smaller than on pictures.
25 September 2022
Exceptional customer service!!
I love everything at Ritz Carlton..from their beautiful suites to spa amenities. Definitely 5 star experience.
21 September 2022
Convenient location , great staff -
Excellent croissant ! We enjoyed the salt pool and the whirlpool -
Nothing !
19 September 2022
Great Hotel stay in Toronto, make you feel special and welcomed
The location of the Hotel is great, you are close to all activities and points of interest are a walking distance. The rooms are clean and furnished with everything that you want. I had a special request about my wife's birthday celebration and the hotel really did well in acknowledging my request and making her feel special on her day. Good Job
I think it is good to give option to the guest in using the mini bar inside the room and furnishing it with few items
18 September 2022
Beautiful hotel. Very friendly , efficient and welcoming staff - would make you want to come back
Breakfast was fab - great choice. Croissants were amazing., staff from the management down were superb Location was excellent as you could walk to most places
9 September 2022
Fabulous stay in ia city we know and love.Would make this my hotel of choice for future trips to To
Staff were wonderful. Front desk were fabulous - friendly and knowledgeable. Guest services ensured that my son received balloons and treats for his 6th birthday. Concierge were incredibly friendly and polite. Staff appear to have had a high level of training and it really shows. Location is great - downtown but quiet. The outside bar and restaurant was a great space with more fabulous staff, very good food and cocktails.
Pool area was a little dirty and I had to report that the jacuzzi tub was so dirty it was unusable. Also, despite the fact that we we have children, I felt that the hotel should better police the rules of the pool. Older children screaming and throwing balls. Not pleasant for anyone else trying to use the facilities.
25 August 2022
Exceptional
Staff was amazing
6 August 2022
Exceptional
excellent
excellent
1 August 2022
EXCELLENT
Staff service was exceptional. Broke my makeup remover and asked front desk for some, they brought it up very quickly. Staff respect the privacy sign very much. Super professional service! The rooms and amenities are clean and tidy. Although we did not get the view of CN tower but the other side is still pretty good.
Parking only has valet and its $60/night.
24 July 2022
Perfect stay and very much friendly welcoming staff :)
I general it was in every way perfect.
21 July 2022
It was awesome!
Super clean, great staff!
The pullout sofa was uncomfortable
18 July 2022
Exceptional
The staff were extremely pleasant and sincere about making my stay fantastic. The hotel is beautiful and the Club Lounge is a slice of heaven!
Having to leave
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Wine/champagne (additional charge)
- - Coffee house on site
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Packed lunches
- - Heating
- - Allergy-free room
- - Non-smoking throughout
- - Air conditioning
- - Shared lounge/TV area
- - Pet bowls
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Currency exchange
- - Luggage storage
- - ATM/cash machine on site
- - Concierge service
- - Private check-in/check-out
- - Invoice provided
Activities
- - Sauna
- - Fitness centre
- - Spa and wellness centre (additional charge)
- - Massage (additional charge)
- - Hot tub/Jacuzzi
- - Indoor pool
- - Indoor pool (all year)
- - Kids' club
- - Beauty Services
- - Facial treatments
- - Manicure
- - Pedicure
- - Body treatments
- - Body scrub
- - Body wrap
- - Spa facilities
- - Steam room
- - Spa lounge/relaxation area
- - Foot bath
- - Spa/wellness packages
- - Back massage
- - Neck massage
- - Foot massage
- - Couples massage
- - Head massage
- - Hand massage
- - Full body massage
- - Fitness
- - Personal trainer
- - Fitness/spa locker rooms
- - Bike tours (additional charge)
- - Themed dinner nights (additional charge)
- - Tour or class about local culture (additional charge)
- - Cooking class (additional charge)
- - Live music/performance
- - Bicycle rental
Outdoors
- - Terrace
- - Sun terrace
- - Outdoor furniture
- - Outdoor fireplace
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping
Parking
- - Electric vehicle charging station
Transport
- - Public transport tickets (additional charge)
Accessibility
- - Wheelchair accessible
Pool and wellness
- - Salt-water pool
- - Shallow end
- - Sun loungers or beach chairs
- - Swimming pool
- - Swimming Pool
Miscellaneous
- - 24-hour security
- - Key card access
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Delivered food is securely covered
- - Access to health care professionals
- - Face masks for guests available
24 July 2023
Very good
Staff was close to perfect. The room was very comfortable.
There was no game room for the kids. It could be useful on a rainy day. The options of 'treasures' on the treasure hunt should not include candy. I informed the staff that no candy was allowed but they still kept this choice for my kids. It was not a deal breaker but it's also an easy fix for next time.